the missing key to improved project efficiency

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The Missing Key to Improved Project Efficiency Samin Shokri, PhD.

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The Missing Key to Improved Project Efficiency

Samin Shokri, PhD.

Operational Efficiency• A top challenge in construction and heavy industrial projects:

• More challenging in today’s environment– Added complexity, multiple stakeholders, new  technology, …

* http://navmanwireless.co.nz/wp‐content/uploads/2010/09/Telsyte%20Whitepaper_Asset%20Tracking_Construction.pdf

Operational Efficiency

OperationalEfficiency

Leadership Accountability

Information Sharing

Risk ControlManagement of Change

Risk Identification

Quality, Health

& Safety

Cost, Tim

e, Resou

rces

Business RequirementsRe

quire

men

ts

Well‐defined project scopes

Operational Efficiency(optimized cost, time and resources to maximize quality)

Clear contracting strategy & owner involvement

Well‐developed communication framework

Leadership and Accountability

Front End Planning Design F & C C & S Operation

Collaborative project management and Execution

Transparency

Scope Delineation

Communication

Informed Decision Making

“Interface Management is the management of

(1) Communications, (2) relationships, and (3) deliverables among two or

more interface stakeholders.” Construction Industry Institute – CII Research Team 302, 2014

Interface Management

Scope Packages

Interface Points

Action Items

Interface Management Components

Interface Point @Flanged Joint

Interface Stakeholder A

Interface Stakeholder B

Interface Agreements

Complex project interfaces managed in a structured, accountable manner through information sharing, collaboration and stewardship.

Global Teams, Complex Scope, Modularization, Contracts

Interface Management for Projects

Industry Trends for IM

Increase in  adoption

Proven value and results

Integration with core processes

4% With Formal IM

18% Without Formal IM

Cost Growth

Construction Industry Institute (CII), 2014

Processes Associated with IM

Claims & DisputesClaims & Disputes

AffectingAffectedBoth

Risk Management

ChangeManagement

ContractManagement

Scheduling

DeliverablesManagement

Non-Conformance

Request forInformation

Design/FieldChange Notices

Interface Management

Change Management

Identify Change

Assess Impact

Approve/ Reject

Review & Control

Implement Change

Change Management

Unclear and poorly defined scopes (76 %)

Olsen et al. 2012

Slide 11

Identify Potential Change

Interface  Change Management

Change  Interface ManagementIn

terfa

ce M

anag

emen

t

Identify Assess w.r.t. change

Hold and Transfer

Transfer IdentifyAssess w.r.t interfaces Ch

ange

Man

agem

ent

Risk Management

Identify Risk

Assess Risk

Evaluate

Control & Monitor

Change Management

Poorly managed interfaces among top 10 project risks! 

Interface‐Risk Management

• Identify and transfer high-ranking risk items associated with IAs

• Integrate with project schedule

• Identify high risk IPs• Upper management

reporting• Integrate with project

schedule

Identification of High Risk Interface Agreements

Identification of High Risk Interface Points

Interface‐Risk Management

Benefits of Integration

Cost

Schedule

- Early identification of issues

- Informed decision making

- Accuracy

- Transparency

- Effective information sharing

Scope IM

RMCHM

Regional Contact:Risa Parker

[email protected]

Contact:Samin Shokri

[email protected]

LinkedIn Interface Management Group

Q&AQ&AQ&A