The House Magazine of Rank Xerox Mitcheldean

Thioughi the number of children at the three January parties was somewhat down on last year's, there was no drop in the decibel rating! Films and cartoons, tea. Punch & Judy for the tinies, a super comedian, games, competitions, a disco with Ken the Rave, and presents to take home were all part

^ of the total party package and thanks are due once again to the Sports & Social Club committee, supported by parents, who gave up their leisure time to organise,

, supervise, and generally make sure J ' t h e smalls' had a splendid time.

Rewarding studies

A p p r e n t i c e o f t h e Yea r D a v i d S e l w y n , t h i s y e a r ' s w i n n e r o f t h e A n d r e w D o w d i n g s h i e l d , w i t h h is f e l l o w a p p r e n t i c e s .

Qualifications—the key to success The number of those receiving finan­cial awards for successful completion of Studies on 26 Januan/ was some­what smaller, reflecting as it did the reduced number of employees over the last few years. (A few of those listed here have, in fact, already left us.)

However, as David Lowde, train­ing and internal communications manager, was pleased to point out, the quality of achievement had im­proved, particularly among engineer­ing trainees.

Over the last year a greater propor­tion of apprentices had moved on to HND courses: the number was almost double that for 1 9 8 1 , and three apprentices were currently studying for B.Sc. degrees at polytechnics.

One outstanding case was an award made to ex-apprentice Philip Turner, now employed in works en­gineering department.

His achievements in his final HND year won Philip the Willis Jackson prize awarded by the Institution of Electrical Engineers to the most out­standing student in the whole countr/, and the company award was in rec­ognition of the national one.

Special mention must also be made of John Ireland (personnel) and Keith Wilding of manufacturing programme office, who won two of the seven premium awards granted by the A w a i t i n g t h e p r e s e n t a t i o n .

O u t s t a n d i n g s t u d e n t P h i l i p T u r n e r r e c e i v e s h i s s p e c i a l a w a r d f r o m d i r e c t o r R o n M o r f e e .

examining Association of Supervisory & Executive Engineers for meritorious results in last year's Diploma in Engin-eenng Management examinations.

John, in fact, won the top award of all - the E. J. Mathieson Trophy - for his level of achievement.

The total company awards amount­ed to £ 1 , 3 2 9 this year and before handing these out to the students, along with his congratulations, direc­tor Ron Morfee did some crystal-gazing.

In these difficult days, he said, qualifications were clearly one of the keys to success — not only for their own value (the fact of having reached a certain level of achievement), but also as a sign to employers that those concerned could apply themselves to achieving a goal.

They were also important in the wider sense. "As we look at what has happened in Japan, the USA and Germany, we see that the general level of qualification and educational achievement of people working in industnythere is much higher. You will find better qualified people in that sense working in a wide range of jobs.

"It is one more contributory factor to why these people are such good performers, and anything we can do to level up that particular aspect is going to be helpful to us and to our countp/."

Commenting on the change taking place in the whole nature of work, Mr. Morfee forecast that "during the 'eighties and 'nineties there will be fewer jobs of a routine kind. These sorts of jobs, whether on shop floor or in offices, are going to be done by machines. This has important impli­cations for people working in such areas.

"It means, in fact, that the average job will become more demanding and more interesting because mach­ines will be doing the boring things, producing the information for human beings to make use of."

Again, the best opportunities for success in that changing world would go to those who were trained, qualified and flexible enough to respond to such changes.

As regards careers in industry, the days when getting a footing at the bot tom of the escalator of a big company career was enough were gone, he said. "In these times of un­certainty, both local and national, individuals need to take more re­sponsibility in developing themselves, not only in some in-depth skill but also in a wider range of things.

"The job of the human being in this 'brave new world' will be to bring together the broader aspects. There will be fewer and fewer little boxes occupied by specialists; in the man­agerial and supervisory sense those jobs are going to have to embrace wider issues. Such people will be­come, in effect, mini general managers."

D i p l o m a s in e n g i n e e r i n g m a n a g e m e n t g a i n e d t h i s g r o u p t h e i r f i n a n c i a l a w a r d s .

Pe te r R o o s t a n d M a l c o l m B e v a n , b o t h o f w h o m a c h i e v e d MM d i p l o m a s .

A g r o u p of a p p r e n t i c e s , s o m e w i t h H N D s , w h o

r e c e i v e d t h e i r i n d e n t u r e s .

AH the award winners A n d r e w Scho f i e l d .

Technical Apprentice of the Year. DavicI

I S e l w y n . ( First Year Training Certificates: I Dav id Baker, J e r e m y Barnard , I M i chae l Ba rna rd , A n d r e w Bul lock ,

George El l iot t , N i c h o l a s Evans, I Steven Hi l l , R ichard Jones, N icho las

Oakes, A n d r e w Prosser, Dav id S e l w y n , A d r i a n V a u g h a n . Craft Studies: G e o r g e El l iot t , Richard Jones . TEC Certificate: Electrical — Daniel Bagl in. D o m i n i c J u n / , R ichard Lee, S tephen Lew is , R ichard P i t t away , Paul W a r d ; Mechanical — S teven Cooper . Higher TEC Certificate: J a m e s Bates, Phil l ip Bowd le r , Kei th B rown , St i r l ing J o r d a n , Dav id Lewis, Gary Prosser, R ichard Pudge, S tewa r t S tephens . Higher National Diploma: S h a n e Cherry, A lan H o l d a w a y , D e b b i e L o w e n , J e r e m y S w o r d y . Willis Jackson Prize: Phi l ip Turner .

Indentures Mark Barnard , Shane Cherry , N icho las Hi l l , A l a n H o l d a w a y ,

j ; S t ephen Lew is , Debbie L o w e n ,

Gary Prosser, A n d r e w Scho t i e l d . Adr ian S h u t t l e w o r t h . Robert^

Commercial ^ Business Education Council: National — M a r k Day.

I Institute of Cost Et Management iAccountants: Foundation B — I S t e p h e n Mor r i s .

Institute of Purchasing Et Supply: Finals — M a r k Phi l l ips, S t e p h e n Hosk ins .

Management/Supervisory National Examination Board for Supervisory Studies: Rober t Byet t , Roge r T reherne ( b o t h for • 1 9 8 0 / 8 1 ) , M a l c o l m Ger red , Spence r J o h n s o n . Diploma in Engineering Management: R ichard Cann ing , Chr is topher C o l e m a n , J o h n El l iot t , J o h n Foo te , CoWn G o o d r u m , J o h n I re land (E.J. M a t h i e s o n t rophy ) , ( ( " u c c . o M a r a n g o n , Kei th W i l d i n g

i | p r e m i u m award) ,

;; Institution of Industrial Managers: •ifDiploma — M a l c o l m Bevan ,

Phi l l ip J a m e s , Peter Roos t , Peter I ' R u t s c h , G o r d o n S m i t h .

Dave gets a degree Congra tu la t i ons to sys tems m a n a g e r Dave M a h a r (IS) w h o recent ly heard tha t he had been successfu l in ga in ing an O p e n Univers i ty degree , ma in ly in m a t h e m a t i c s .

Says Dave: " M y ma in p r o b l e m w a s f ind ing the t i m e to s tudy. It m a d e a severe i m p a c t o n m y fami l y life so I feel they deserve the c red i t as m u c h as I d o . "

That 's a sen t imen t w h i c h c o u l d p robab l y be e c h o e d by qu i te a f e w of those l isted on the left!

ANY NEWS FOR VISION?

i f y o u h a v e , t h e n p l e a s e — m a i l i t t o m e c / o C o r p o r a t e A f f a i r s , B i d 4 4 / 4 ,

o r l e a v e i t a t a n y G a t e H o u s e f o r c o l l e c t i o n b y m e , o r p o s t i t t o m e a t T r e e T o p s , P l u m p H i l l , M i t c h e l d e a n ,

o r r i n g m e — e x t 5 6 6 o r D e a n 5 4 2 4 1 5.

Myrtle Fowler, Editor

3

Weighty matters They're good losers W a s Chr is tmas p u d d i n g your undo ing? Perhaps you feel a litt le t o o m u c h like a pudd ing yourself?

M a y b e you made a N e w Year reso lu t ion to diet but lack the reso lu t ion to carry it out?

We l l , don ' t panic — there is a less drast ic a l ternat ive to h y p n o t i s m , surgery, or hav ing your j a w s w i r e d up.

Three M i t che ldean peop le have been hon ing d o w n their shape very successfu l ly as m e m b e r s of W e i g h t W a t c h e r s c lubs; t w o of t h e m so dramat ica l l y reduced their w e i g h t and i m p r o v e d their l i fe-style that they reached the area f inals in the or­ganisat ion 's annual con tes t last Novembe r .

One w a s June Cinderey, secretary to J o h n S m i t h (manager . Fabr icat ion Tech ­nical Services). Being able to get into a bikini aga in w a s ner N e w Year reso lu t ion for 1 9 8 2 . 'I had put on w e i g h t very suddenly , ' she to ld us. ' F rom 9 s t . 6 l b . I wen t up to a lmos t 1 6 s tone, and as m y we igh t w e n t up , m y con f i dence in mysel f p l u m m e t e d . '

Four m o n t h s after jo in ing the C inder fo rd c lub, she lost nearly four s tone — the we igh t reduc ing p r o g r a m m e be ing he lped a long by w e i g h t l i f t ing at c lasses a long w i t h her daughter . N o w she's back to 9 s t . 6 l b . aga in .

Husband Bill (spares pack ing OA) rashly encouraged her by o f fer ing to g ive her £ 1 for even/ p o u n d she lost. ' W h e n I w o r k e d it out I had to tell h im he o w e d me £ 9 0 , ' said June. ' H e w a s horr i f ied! '

The o ther area f inal ist w a s Charl ie

ENGLISH? W o u l d you k n o w w h a t w a s m e a n t if, d u r i n g a t ransa t lan t i c ' p h o n e c o n v e r s a t i o n , y o u w e r e asked : 'A re y o u s h o t g u n n i n g th is p r o g r a m m e ? ' or 'W i l l y o u c rash it in a w e e k ? ' or e v e n ' D o y o u w a n t t he m e c h a n i c a l s ? '

It's q u i t e e x t r a o r d i n a r y h o w p e o p l e w h o share o u r m o t h e r t o n g u e are neve r sa t i s f ied w i t h us ing s t a n d a r d w o r d s a n d p h r a s e s b u t m u s t fo rever p lay t u n e s o n t h e m (see w h a t w e mean?) .

T h e p o i n t w a s d r i ven h o m e w h e n w e rece i ved t h e f o l l o w i n g C o c k n e y c o n t r i b u t i o n f r o m an e x - L o n d o n e r at M i t c h e l d e a n w h o she l te rs u n d e r t h e p s e u d o n y m o f ' Jack J o n e s ' .

N o pr izes o f f e r e d , b u t y o u m i g h t h a v e s o m e fun w o r k i n g o u t t h e m e a n i n g s o f t h e r h y m i n g s lang u s e d a n d c h e c k i n g y o u r e f fo r t s w i t h t h e list o n p a g e 1 1 :

J u n e C i n d e r e y t a k e s a l o o k at he r f o r m e r h e a v i e r se l f .

Walke r (wa rehouse opera t ions manager ) . •| s tar ted to pu t on w e i g h t s o m e ten

years a g o and in January last year w h e n I w e n t for a B U P A med ica l I w a s w a r n e d abou t m y w e i g h t . It w a s up to 1 8s t . 11 lb. w h e n I j o ined the R o s s - o n - W y e c lub . Af ter los ing a f e w s tone I s tar ted exerc is ing — n o w I'm d o w n to a round 11 s tone a n d I run f ive mi les a day six days a w e e k to he lp keep in t r i m .

Charl ie has also s tar ted p lay ing r ugby aga in . So w h a t a b o u t t hose ap res - rugge r p in ts w h i c h can play havoc w i t h the out l ine? w e asked. Charl ie g o t r o u n d that p r o b l e m , he said, by m o v i n g o n t o S l im l ine Orange .

'The first f e w w e e k s in t he rugby c lub w e r e a bit d i f f icu l t bu t eventua l l y everyone a c c e p t e d the s i tua t ion . '

One th ing the new , s l immer Charlie apprec ia tes is hav ing a bet ter cho i ce of c l o t h i n g . 'A t 1 8 s tone you no rma l l y have a very l im i ted cho ice a n d I used to have to g o to t he expense of m a d e - t o - m e a s u r e suits, ' he t o l d us.

N o w s o m e 7 s tone l ighter, he has c h a n g e d f r o m a 4 8 ta-a 3 8 i n . chest and his 4 6 i n . wa i s t has been w h i t t l e d d o w n to a 3 4 i n . one . He's even g o n e d o w n a hal f -s ize in shoes!

" I t w a s Sa 'u rday , 'n as I t o o k m e loa f of f t h e w e e p i n ' w i l l o w I c o u l d te l l it w a s ta te rs e v e n t h o u g h t he b a t h b u n w a s aht . T h e o l d D u t c h ' a d left m e Rosy o n t he Ca in 'n A b e l a l o n g w i v m e d o m e g o o d s 'n ' a m p s t e a d s . I g r o p e d fo r 'n o i l y rag an ' w e n t f o r a b u t c h e r ' s at t h e l i nen .

By t h e n it w a s b i rd fo r L i l ley a n ' . S k i n n e r so I ' ad Ka te an ' S y d n e y b e f o r e g e t t i n g ' r e a d y t o g o d a h n t h e R u b - a . I g i ve m e G e r m a n s a n ' B o a t Race a q u i c k B o b S q u a s h an ' ' a d a d i g in t h e g r a v e , p u t o n a c l e a n d i c k y w i v m e w h i s t l e , s t u c k m e G o r d o n an ' G o t c h in t h e sky, p i c k e d u p m e o i ly rags an ' w e n t b a c k d a h n t h e a p p l e s w h e r e I f o u n d t h e t r o u b l e w a s ' av i n ' a bu l l an ' c o w w i v 'er sk in an ' b l i s te r o v e r t h e g o d f o r s ' av in ' a B u s h e y Park w i v 'er o l d p o t an ' p a n . 'E w a s b e g g a r m e n e i g h b o u r o n a c c o u n t ' e d los t ' is j o b , an ' n o w s p e n t al l d a y d a h n t h e c l o s e s t near an ' far, k n o c k i n ' b a c k t h e p i g s o r w a t c h i n ' t h e c u s t a r d an ' je l ly .

I g o t t h e d i n g d o g ah t t he Rory 'n i n to t h e f ie ld o f w h e a t w h e r e t he A n d y Ca in w a s c h u c k i n ' it d a h n . W i v a h t an A u n t i e Ella I w a s s o o n D o c t o r C r i p p e n , as I'd left m e w e a s e l b e ' i n d . S o I s h o t

C h a r l i e W a l k e r h e l p s G e o r g e J a m e s t ry o n a j a c k e t f o r s i z e .

The p r o b l e m of w h a t t o d o w i t h the d i sca rded c lo thes has so lved i t s e l i

George James , an inspec to r in CBA assembly , had reached a t o p w e i g h t of 2 1 St.41b. Then last Ju ly he had a heart s p a s m and w a s rushed in to hosp i ta l . He w a s off w o r k for f ive w e e k s and to ld ven/ f i rmly tha t he mus t lose w e i g h t .

Says George ; 'As a un ion representat ive I mee t Charl ie over the nego t i a t i ng tab le , and I t h o u g h t : If he can d o it, so can 11'

He w e i g h e d in at the C inder fo rd c lub at over 1 9 s t . 1 3 l b . and after ten w e e k s on their f o o d p r o g r a m m e had lost SVi s tone . Like Charl ie, he has s tar ted p lay ing rugby aga in and has cu t beer ou t a l together .

Charlie's loss in we igh t has been George's ga in — he has been ab le t o acqu i re several i tems of c l o t h i ng left over f r o m the fo rmer 's ful ler f igure days.

Apa r t f r o m the c l o t h i ng aspect , there is one po in t a b o u t los ing w e i g h t w h i c h in­t e n d i n g s l immers shou ld be w a r n e d abou t . Occas iona l v is i tors t e n d no t t o recogn ise y o u !

( Incidental ly , shou ld you jo in the Cinder­f o rd W e i g h t W a t c h e r s c lub , y o u wi l l f ind the i r lecturer is Mar i l yn Mercer , a secretary in eng inee r i ng , w h o s e o w n s l i m m i n g s tory w e t o l d in an earlier issue.)

off d a h n t he f r o g t o t he L o u s y B r o w n . M e o l d Ka te c h i n a w a s in t h e b a l l o o n car, so I

g o t t w o a p p l e f r i t te rs in an ' w e n t over . W o u l d y o u A d a m an ' Eve it, t h e p o o r o l d b a t h b u n w a s Hea r t s o f O a k as ' is l a h - d i - d a h ' a d b e e n in a s a u s a g e an ' m a s h an ' it ' ad t a k e n al l ' is g reens t o g e t it f i x e d . S o I lent ' i m s o m e b e e s an ' h o n e y un t i l 'e c o u l d g e l t o t h e i r o n t a n k .

A r t e r a w h i l e , s o m e G l a s g o w s c o m e in an ' s t a r t e d o n t h e n e e d l e an ' p i ns . O n e of ' e m w a s T o m an ' D i c k o v e r m e r o u n d t h e ' o u s e s , so I u p s a n d ' le ts ' i m 'ave it in t h e N e w i n g t o n s w i v m e Ol iver , f o l l o w e d b y a b i scu i t t o t h e Chevy . I w a s in a r i gh t H a r v e y N i c h o l t h e n , as th i s G l a s g o w ' s c h i n a s w e r e q u i c k o n t h e d o g a n ' b o n e t o t h e G r a s s h o p p e r s . T h e y s o o n ' ad m e in a f l o w e r y de l l d a h n t h e b u c k e t an ' pa i l .

T h e n e x t d a y I w a s u p in f r o n t o f t h e b u b b l e an ' s q u e a k an ' d o n e a m a c a r o n i fer r ead in ' an ' w r i t i n ' w h i l e e l e p h a n t s . S o t h e ca rv i n ' k n i f e ' a s t o g o a n ' see t h e l a n d l o r d a b a h t w a i t i n ' f o r t h e B u r t o n as w e ' r e o n l y a r t fu l s in ' is c a t an ' m o u s e , an ' w e ' l l b e o n U n c l e Fred an ' F i s h e r m a n s as I'm b o r a c i c un t i l I g e t m e nex t g r e e n s . "

4

TV solves problem

All set for high optical quality

Set t ing operator Wi l f Brain w a t c f i e s te le­v is ion wf i i l e he w o r k s — no t just o n o n e screen but on f ive, all at the s a m e t i m e .

It's no th ing to d o w i t h the w o n d e r s of cab le te levis ion, t h o u g h ; it's part of a un ique op t ica l set t ing f ix ture, evo lved by M i t che ldean engineers, t o i m p r o v e the qual i ty of op t i c se t t ing in CBA assemb ly and make it very m u c h s impler .

S o m e t ime back C B A assemb ly w e r e faced w i t h the p r o b l e m of t o o h igh a percentage of op t i c assembl ies be ing re­jec ted because they d id not mee t the reso lu t ion spec i f i ca t ion .

Then, w h i l e in Los Ange les , p r o d u c t i o n engineer Richard C o o k e no ted that Xerox Opt ica l Sys tems used c losed c i rcui t TV to check the reso lu t ion of the lenses they supp ly us w i t h for CBA mach ines .

It occu r red to h im that this m e t h o d m igh t be used to solve M i t che ldean 's p r o b l e m ; so on his return he d iscussed it w i t h his manager S a m Phil l ips w h o gave h im the go -ahead to 'scan a round ' and see if the idea cou ld be a d a p t e d to the ex is t ing too l i ng .

Richard and Tony Murrel l of TED w o r k e d toge ther on the necessary mod i f i ca t i ons and , to prove the sys tem, a s ingle camera and h igh- reso lu t ion m o n i t o r (a l O i n . b lack and wh i t e te levis ion screen) w e r e insta l led.

The results we re impress ive e n o u g h to just i fy instal l ing a bat te ry of f ive Hi tach i mon i t o r s and five c a m e r a heads. 'The latter came on the market just at the r ight t ime , ' says Richard.

Visual aid For those of us w h o s e i m a g e of op t i ca l

set t ing is s o m e w h a t b lu r red, Richard ex­plains; 'Or ig inal ly the se t t ing of op t i c assembl ies was carr ied out v isual ly by s tudy ing t he ' r eso lu t i on grat icu les, ' tha t is, the ver t ica l and hor izonta l d iv is ions seen on test sheets; t hen ad jus tmen ts we re m a d e unt i l the op t i c sys tem c o u l d be set at the best pos i t ion for all magn i f i ca t i on m o d e s .

'But there we re d i sadvan tages of eye­sight sub ject iv i ty and fa t igue t h r o u g h c o n ­stant v i ew ing , as we l l as excessive se t t ing t ime because of the data that had to be reco rded and the n u m e r o u s ca lcu la t ions that had to be m a d e .

'To get round this, a f o c a t r o n cell had been inco rpo ra ted in the t oo l i ng . But a l though this e lec t ron ic m e t h o d p rov ided a quick and easy w a y of se t t ing the op t i ca l sys tem, it p roved to have d isadvan tages

D i s c u s s i n g a m o d i f i c a t i o n t o t h e d r a w i n g are

R i c h a r d C o o k e a n d ( r i g h t ) T o n y M u r r e l l .

W i l f B r a i n a d j u s t s t h e se t ' t o g e t a c l e a r e r p i c t u r e . O n t h e r i g h t c a n be s e e n t h e f i ve c i g a r - s h a p e d c a m e r a h e a d s w h i c h re lay i m a g e s f r o m t h e o p t i c a s s e m b l y .

t oo . Chief a m o n g these w a s the fac t tha t it wasn ' t f lex ib le e n o u g h to c o p e w i t h any inconsis tencies in op t i ca l c o m p o n e n t parts.

'The i n t r o d u c t i o n of the n e w c l osed c i rcui t te lev is ion m e t h o d , howeve r , makes it poss ib le to revert t o the or ig ina l visual m e t h o d , but w i t h o u t the d i sadvan tages assoc ia ted w i t h it.

'The gra t icu les can be m a g n i f i e d f r o m % i n . square up to S in . square o n the screen so they can easi ly be seen under shop f loor l igh t ing c o n d i t i o n s , and the possib i l i ty of eyes ight fa t igue is v i r tual ly e l im ina ted .

'This increased size also largely dis­poses of the sub jec t i v i t y p r o b l e m .

'There is a reduc t i on in the se t t ing t ime because all the gra t icu les are in v i e w at one and the s a m e t i m e o n all f ive screens (cover ing the w i d e s t t o t he na r rowes t band of focus) . On ly four read ings need to be taken a n d the foca l pos i t i on for best qua l i ty results can be d e t e r m i n e d by one s imp le ca lcu la t ion . '

Says Me l Alder , O A m a n a g e r for CBA assembly : 'This latest des ign of f ix ture s ign i f icant ly imp roves se t t ing t i m e and p rov ides m o r e cons is ten t se t t ing repeata­bil i ty. Con f i dence level has increased to such an extent that w e have n o w in t roduced pat ro l i nspec t ion (w i th the f o c a t r o n , all assembl ies had t o be inspected) . This

e l im ina tes cor re la t ion p rob lems w e o f ten had w i t h the o ld sys tem. ' So there is a sav ing in snaggers ' t ime, in re - inspec t ion , a n d in p r o b l e m - s o l v i n g on the assemb ly line.

Full circle

N o w the idea seems to be tu rn ing full c i rc le (or pe rhaps w e shou ld say, it has m o v e d t h r o u g h 3 6 0 ° ) for Xerox are be­g inn ing to express an interest in the tech ­n o l o g y our eng ineers have deve loped .

Eyes on Safety Toted number of

accidents for period: Nov/Dec '81 Nov/Dec '82

5

Big machines in the news

T o T n a r k t h e s u c c e s s f u l o u t c o m e o f t h e v e r i f i c a t i o n t es t , t h e p r o j e c t t e a m p o s e d w i t h o n e o f t h e 9 7 0 0 s y s t e m s . F r o m lef t a re : M i k e W i c k s t e e d ( w h o d i r e c t e d t h e p r o j e c t ) , G r a h a m W o o d w a r d , D a v e W a d e , K e i t h B r o w n , M i k e S m i t h , K e i t h Par re t t , G o r d o n Dav i s , D o n G r a s m i c k (PSD) , A l e c G i b s o n , Pe te P r i t c h a r d , A l a n P a r s o n s , C o l i n W i l l i a m s , P e t e r W a l b y , R i c h a r d M o r g a n , R o g e r T r i g g a n d J o h n G e o r g e .

How the engines pass R i g h t : P r e p a r i n g a

9 7 0 0 e n g i n e f o r t h e t es t .

their L-test The h igh -speed Xerox 9 7 0 0 e lec t ron ic pr int ing systenn and its n e w partner , the m e d i u m - s p e e d Xerox 8 7 0 0 , are obv ious l y very intel l igent mach ines .

Nevertheless there are t imes Mhen they, or rather their main p rocessor uni ts, are ou tw i t t ed by mere humans , as th is s tory shows .

Ripe for rationalisation A l t h o u g h the manu fac tu re of 9 4 0 0

mach ines ceased abou t t w o years a g o , w e were con t i nu ing to supp ly de - fea tu red processors at M i t che ldean for use in the 9 7 0 0 sys tem.

These we re sent t o PSD (Pr int ing Systems Division) at El S e g u n d o , Cali fornia, where they w e r e conve r ted into c o m p l e t e 50 -he r t z 9 7 0 0 xe rog raph ic eng ines by the f i t t ing of add i t iona l par ts and o ther m o d i ­f icat ions.

They we re then c o n n e c t e d up to the other four 5 0 h z sub -sys tems of the 9 7 0 0 (the power , con t ro l , i m a g i n g and o u t p u t modules) m a d e by PSD, so a to ta l sys tem test cou ld be carr ied ou t .

The engines we re subsequen t l y sh ipped back into our supp ly cent re for Rank Xerox market requ i rements , a l o n g w i t h the o ther modu les m a d e at El S e g u n d o .

It was a s i tua t ion r ipe for ra t iona l isa t ion. M ike W i c k s t e e d , t hen p r o g r a m m e

manager , to ld us: ' A b o u t a year a g o w e d id A ' w h a t i f on the bu i ld : it s h o w e d that fair ly

d rama t i c sav ings in to ta l cos t c o u l d be ach ieved if w e bui l t the c o m p l e t e 9 7 0 0 xe rog raph i c eng ines at M i t che ldean . '

So, just after the 1 9 8 2 s u m m e r shut ­d o w n , CBA assemb ly c o m m e n c e d bu i l d ­ing t w o p i lo t mach ines , PSD supp l y ing us w i t h par ts f r o m w h i c h to make the sub­assembl ies and harnesses.

S ince the 9 7 0 0 i m a g i n g modu les , c o n ­ta in ing the laser unit , t oge the r w i t h the con t ro l uni ts necessary for tes t ing are ven/ expensive, it w a s dec ided that the machines shou ld be tes ted at the end of the assemb ly line aga ins t 's lave' 9 5 0 0 input modu les .

Brain-washed M o d i f i c a t i o n s w e r e there fore necessan/

t o b ra in -wash s o m e 9 5 0 0 input modu les into behav ing like 9 7 0 0 i m a g i n g m o d u l e s w i t h the capab i l i t y t o test all the un ique features of the eng ine . The 9 7 0 0 eng ines , in tu rn , w o u l d be f o o l e d into th ink ing they we re c o n n e c t e d up to their o w n k ind !

G raham W o o d w a r d and A lec G ibson of M E D f l e w ou t t o Cal i fornia to w o r k w i t h PSD on the m o d i f i c a t i o n of so f twa re f r o m the 9 7 0 0 con t ro l sys tem to s lot in to t he slave input modu les .

This w a s the last and cruc ia l s tage of the pro jec t and PWBs w e r e rushed to us by PSD in the nick of t ime to meet the N o v e m b e r dead l ine .

In o rder to ensure tha t t he p r o d u c t i o n t oo l i ng w a s r ight , the assemb ly m e t h o d s we re r ight , and tha t end -o f - l i ne tes t ing w o u l d be sat is fac tory , a ful l s ys tem ver i ­

f i ca t ion test of the p i lo t mach ines had to be carr ied ou t by PSD Manu fac tu r i ng ' s Don Grasmick .

For th is pu rpose the o ther four sub ­sys tems in the 9 7 0 0 qu in te t had to be sent over f r o m El S e g u n d o and instal led w i t h the p i lo t eng ines .

A test area, set up in b id . 2 3 / 1 , b e c a m e ful l of mys te r ious , bulky cab ine ts and earnest eng ineers as the M i t c h e l d e a n - b u i l t eng ines , hav ing been successfu l ly t es ted aga ins t a slave input in CBA assemb ly , w e r e c o n n e c t e d up and set t o run in harness.

For the f irst t ime w e had no t o n e but t w o c o m p l e t e 9 7 0 0 sys tems on si te, so interest ran h igh .

At the end of 11 days, D o n Grasmick w a s sat isf ied all w o u l d be w e l l and he s igned the p r o d u c t i o n a p p r o v a l , agree ing to the c o m m e n c e m e n t of p r o d u c t i o n of 9 7 0 0 xe rog raph ic eng ines at M i t c h e l d e a n .

No t i m e w a s w a s t e d in g e t t i n g the first baton ou t and at the t i m e o f w r i t i ng a second ba tch w a s c o m i n g off the l ine, ready to be reuni ted w i t h t he rest of its fami ly in t he f ie ld.

Adaptable slave After the successful o u t c o m e of a simi lar

ver i f i ca t ion test , the same m e t h o d is be ing used for tes t ing the 8 7 0 0 eng ines in CBA assembly . The so f twa re in t he slave input m o d u l e rema ins u n c h a n g e d — a f l ick of a s w i t c h is suf f ic ient t o adap t the m o d u l e to the l owe r speed of th is latest e lec t ron ic p r in t ing sys tem.

The 9500 leaps ahead

W h e n the Xerox 9 5 0 0 w a s i n t roduced in 1 9 8 0 , our 2 1 st b i r thday year, it w a s hai led as o f fe r ing excep t iona l c o p y qual i ty. A n d so It d id .

But c u s t o m e r s are cons tan t l y d e m a n d ­ing m o r e of their mach ines above and b e y o n d w h a t w e current ly supp ly and , t o meet their requ i rements , w e have e m ­barked on a major c o p y qual i ty upg rade of the 9 5 0 0 w h i c h br ings it in to head -on c o m p e t i t i o n w i t h l i tho-o f fset .

To f ind ou t just h o w m u c h bet ter the u p g r a d e d mach ines wi l l pe r f o rm , w e w e n t a long to see Bob H o w e l l , w h o is manager , sys tems /xe rog raph i c eng ineer ing for the 9 5 0 0 .

"P ic tures speak louder t han w o r d s " , said Bob and he b r o u g h t ou t a ba t ch of samp le cop ies of the ' be fo re and after' var iety.

The di f ference in the 'af ter c o p y qual i ty upgrade ' samples w a s s t r ik ing , par t icu lar ly in the case of cop ies of ha l f - tones and pas te-ups .

Visi ts t o the f ield have revealed that , part icular ly in c o p y bureaux w h o are ma jo r users of the 9 5 0 0 , there is w i d e usage of pas te -ups . Bob to ld us.

W h e n running off cop ies in t he n o r m a l

W o r k i n g o n t h e d e s i g n o f t h e d e v e l o p e r h o u s i n g are ( f r o m left) R o g e r P r e e c e , P e t e C o o k a n d D e r e k S h u t t l e w o r t h .

Pe te B l a k e a d j u s t s t h e o p t i c a l e x p o s u r e

l eve r o n an u p g r a d e d 9 5 0 0 ; s t u d y i n g t h e c o p i e s p r o d u c e d are

( f r o m lef t ) B o b H o w e l l a n d o t h e r m e m b e r s of h i s t e a m of e n g i n e e r s - A n d r e w P h i l l i p s ,

K e i t h B r a d l e y a n d K e i t h B r o w n .

w a y on a s tandard m a c h i n e , pas te -up edges w e r e all t o o v is ib le: howeve r , by pressing the pr in t c l e a n - u p b u t t o n ( w h i c h ac t iva ted a p o s t - e x p o s u r e c o r o t r o n (PEC) device) the out l ines c o u l d a lways be lost.

But the baby w a s t h r o w n ou t w i t h t he ba thwate r : the m o r e the out l ines w e r e faded out , the greater t he loss of c o p y qual i ty — sol id b lack areas b e c a m e less black, ha l f - tones b e c a m e fuzzy.

But w h e n the c o p y qua l i ty u p g r a d e (CQU) is s w i t c h e d in to p lace, sudden l y there's no need for a pr int c l ean -up faci l i ty — the m a c h i n e p roduces , s t ra igh t off, excel lent cop ies of pas te -ups w i t h o u t un ­w a n t e d edges or b a c k g r o u n d s h o w i n g t h r o u g h , w i t h no reduc t i on in darkness and no deg rada t i on of ha l f - tones .

Line c o p y (that is, t yped text) is improved too : there is no th i cken ing of l ines so the c o p y appears m u c h c loser t o the or ig ina l .

L ight or ig inals can be e n h a n c e d : and , in the case of or ig ina ls tha t have a co l ou red b a c k g r o u n d , y o u can get crysta l -c lear cop ies w i t h o u t a t race of the usual murky f o g .

On t o p of all th is, there is no longer the no t i ceab le fa l l -of f in dens i ty tha t tends to occu r in long runs w h e r e the or ig ina ls have cons iderab le areas of sol id b lack.

Such an a l l - round i m p r o v e m e n t in c o p y qual i ty natural ly means bet ter results w i t h second and th i rd genera t ion cop ies .

Li t t le w o n d e r tha t users in S t o c k h o l m , w h e r e f ield tr ials are be ing carr ied out in c o n j u n c t i o n w i t h the S w e d i s h O p c o , have been impressed w i t h the n e w s tandard of pe r fo rmance .

Bob and Keith Bradley w e n t over there recent ly t o install kits in ten mach ines : they repor ted back that , on seeing w h a t cou ld be ach ieved , t he c u s t o m e r s p r o m p t l y t ook their w o r k a w a y f r o m l i tho of fset ( w i t h all the bo ther of w a i t i n g for plates to be m a d e and mach ines to be set up) and t ransferred it t o the u p g r a d e d 9 5 0 0 . The tab les w e r e also tu rned o n a Kodak Ektapr int w h i c h had earlier supp lan ted a s tandard 9 5 0 0 1

March cut-in This M a r c h wi l l see the c o p y qual i ty

upg rade be ing cu t - i n on the p r o d u c t i o n line at M i t c h e l d e a n : ful l marks go to the m a n u f a c t u r i n g t e a m for pu l l ing ou t all the s tops to make th is happen .

Refurb ished mach ines wi l l a lso be up­g raded and retrof i t kits m a d e avai lable for mach ines a l ready p laced w i t h cus tomers .

The C Q U cons is ts of six separate m o d ­i f icat ions to the s tandard 9 5 0 0 , the mos t crucia l of these be ing the changeove r in the op t i ca l area. A n e w exposure se t -up increases the a m o u n t of l ight avai lable by s o m e 6 0 per cen t , (chief ly by c h a n g i n g the lens f r o m f8 to the w i d e r f7) and this is al l ied to a n e w xe rog raph i c se t -up .

As a result, pas te -up edges can be e l im ina ted op t i ca l l y w i t h o u t loss of c o p y qua l i ty a n d the pr in t c l ean -up dev ice can be d i spensed w i t h .

Fine lines and b lue or ig ina ls can be c o p i e d successfu l ly (and in s o m e cases even enhanced) by c h a n g i n g the exposu re level t o ' l igh t or ig ina l ' : t o d o th is the ope ra to r s imp ly m o v e s a lever on the side of t he inpu t m o d u l e w h i c h con t ro l s t he lens iris, a n d ad jus ts the var iab le dens i ty con t ro l k n o b as requ i red .

In ef fect , t he ope ra to r has been given con t ro l over the exposu re sys tem, and this,

(Continued overleaf)

M i k e S a l m o n , A r n o l d B a s s o n a n d ( far r i g h t ) J o h n G e o r g e o f M E D d i s c u s s t h e l eve r a s s e m b l y w i t h M i k e M e r e d i t h of c o n f i g u r a t i o n c o n t r o l .

Letter BEM for Marion

• ' a r i o n C o r n w a l l , o u r m a n a g e r , c a s h o p e r a t i o n s , has severa l c l a i m s t o f a m e : al ie is o u r l o n g e s t se rv ing f e m a l e e m p l o y e e w i t h 3 8 years ' s e r v i c e i l ' d l ike t h e m all o v e r a g a i n ' , she says) : she is t h e I S A ' s f i rs t a n d o n l y lady v i c e - p r e s i d e n t : a n d n o w , she has b e e n a w a r d e d a Br i t i sh E m p i r e M e d a l in t he N e w Year H o n o u r s .

T h r o u g h o u t her t i m e w i t h us M a r i o n has b e e n i n v o l v e d w i t h sa lar ies, w a g e s tnd cash ie r o p e r a t i o n s , ever s i nce s h e s t a r t ed w o r k as a w a g e s c le rk in 1 9 4 5 . Dng -se rve rs w i l l reca l l t h a t she w a s a f o u n d e r m e m b e r a n d t reasurer of t h e

lad ies ' keep fit g r o u p s t a r t e d at M i l c h e l d e a n in 1 9 6 4 w h i c h ra ised a g o o d dea l tor cha r i t y : t o d a y she serves o n t he c o n s u l t a t i v e p e n s i o n s c o m m i t t e e .

O u r p i c t u r e s h o w s M a r i o n h o l d i n g t h e le t ter f r o m t h e P r i m e M i n i s t e r w h i c h t o l d her of her a w a r d : w i t h her a re her s ister, K a t h l e e n H u g h e s , w h o a lso w o r k s in t he f i n a n c e d e p a r t m e n t , a n d her h u s b a n d H o r a c e of m a t e r i a l s p l a n n i n g .

Peggy's geared up to go "\'m t ry ing to p rove tha t re t i rement is an oppo r tun i t y t o exp lo re n e w avenues, open up n e w hor i zons , " said Peggy Herbert .

She go t off to a g o o d start w h e n , hav ing left the m a c h i n e shop after 2 1 years' service, she b o u g h t a m o p e d .

For s o m e m o n t h s she w e n t " t o o t l i n g a round coun t r y roads ge t t i ng to k n o w H e r m a n " (as she calls her Honda) and be ing chased by dogs .

As soon as she d iscovered h o w far she cou ld go for very l i tt le out lay ("I get a b o u t 1 0 0 m p g f r o m Herman" ) , Peggy d e c i d e d to ' go to ex t remes ' w i t h a s p o n s o r e d t w o -whee l dr ive for char i ty f r o m Land's End to J o h n O'Groats.

She chose t w o char i t ies to benef i t f r o m her mara thon effort — the Sunshine H o m e s for Bl ind Chi ldren and the 'B lue Peter' Kidney Appea l .

Peggy plans to set off shor t ly after Easter and expec ts the journey, a d is tance of 1 , 0 8 0 mi les, t o take her several weeks .

(Continued from page 7)

together w i t h use of the var iable dens i ty con t ro l , w i l l enable a w ide r range of mater ia l t o be c o p i e d and p rov ide an o p p o r t u n i t y for increased mach ine usage.

Further C Q U mod i f i ca t i ons inc lude: # a d e v e l o p m e n t zone se t -up to reduce

s o m e darkness var ia t ions (this, inc i ­dental ly, w i l l g ive the deve loper a s o m e w h a t longer life, so reduc ing ser­v ic ing costs) :

# darkness con t ro l , w h i c h ensures c o n ­sistent results in longer runs: and

# t w o i m p r o v e m e n t s in the p h o t o r e c e p t o r area — o n e enab l ing m o r e ef fect ive brush c lean ing of toner f r o m the bel t so as to prevent h igh b a c k g r o u n d o n cop ies , and the o ther a spo ts f i l ter w h i c h ensures that the i m p r o v e d 9 5 0 0 doesn' t 'b lo t its c o p y b o o K .

There is no d o u b t the 9 5 0 0 has m a d e a great leap f o r w a r d and all t hose w o r k i n g on the pro jec t at M i t che ldean are con f i den t that this ma jor upg rade of the mach ine to offset-levels of qual i ty puts it several lengths ahead of its c o m p e t i t i v e c lassmates.

Dur ing past m o n t h s she has been busy w i t h p repara t ions for her adven tu re : tak ing road safety lessons, f ix ing a route , set t ing up a c o m m i t t e e to handle the sponsorsh ip s ide of th ings , as we l l as ca ter ing for Herman 's requ i rements .

Then there's the ques t ion of a c c o m m o ­da t ion for herself, t h o u g h hav ing been in the Land A r m y du r ing the w a r she has no q u a l m s abou t b e d d i n g d o w n in a barn if necessary!

She wi l l be ge t t i ng a lift t o the s ta r t ing-po in t , then make her w a y back t o M i t c h e l ­dean w h e r e she w i l l be j o i ned by husband Dennis and J o c k M c G e a c h y (another l ong -server w h o recent ly ret i red f r o m the m a c h ­ine shop) : t he t w o m e n wi l l t hen escor t Peggy by car for the rest of her j ou rney to J o h n O'Groats .

Says Peggy: " Jock ' s k n o w l e d g e of the Gael ic c o u l d c o m e in handy in the H i g h ­lands ! "

Firemen say farewell

Obituary W e are sorry t o repor t the deaths of t w o

ret i red m e m b e r s :

B o b S m i t h c a m e t o M i t c h e l d e a n f r o m L o n d o n in 1 941 to j o in the BAF 'early set t lers ' , and b e c a m e cha rgehand a n d later f o r e m a n of the t oo l r o o m . At the end of 1 9 7 2 he ret i red early because of ill heal th f r o m w h i c h he suf fered unt i l his dea th o n 4 D e c e m b e r at the age of 7 2 . Bob took great p leasure in his co l l ec t i on of an t ique guns a n d he spen t m a n y happy hours shar ing th is h o b b y w i t h a t o o l r o o m co l league , the late Fred Sek inger .

W e w o u l d like to express our s y m p a t h y w i t h his w i f e Jackie (a fo rmer assistant secretary of t he LSA) w h o ret ired in 1 9 7 4 a n d t o o ther m e m b e r s of his fami ly .

E r n i e J o n e s , a dr i l l ing ope ra to r , w o r k e d in the m a c h i n e shop t h r o u g h o u t h is 2 0 years w i t h us unt i l he also w a s o b l i g e d t o retire because of i l l -heal th . W h e n Ernie j o i n e d in 1 9 5 1 , B o b W a l t o n w a s in c h a r g e of the dr i l l ing sec t ion and it w a s he w h o taugh t the j ob , not on ly t o Ernie, but also t o Ernie's son S id , w h o f o l l o w e d in his fa ther 's f o o t s t e p s a year later a n d b e c a m e a m a c h i n e s h o p fo re­m a n . Thei r f r iendship lasted a n d . says S id , ' B o b a lways r ings me at Ch r i s tmas t ime . ' Ernie, w h o d ied on 2 December , a g e d 7 5 . w a s a master baker before he c a m e to the p lant , and he a lways kept his hand in by b a k i n g cakes, r ight u p to the last days be fo re his d e a t h .

Our sympa thy goes t o S id , w h o is a m e m b e r of the LSA c o m m i t t e e , a n d t o t he rest of the fami ly .

M e m b e r s o f t h e w o r k s f i r e b r i g a d e t u r n e d o u t in f o r c e in J a n u a r y t o w i s h T o n y C a l e w e l l o n h is r e t i r e m e n t a f t e r m o r e t h a n 3 4 y e a r s ' s e r v i c e w i t h t h e c o m p a n y . T o n y s p e n t 2 6 y e a r s in t h e m a c h i n e s h o p , b e c o m i n g a f o r e m a n , a n d w a s a p a r t - t i m e m e m b e r o f t h e b r i g a d e f o r m o s t o f t h a t t i m e ; t h e n in 1 9 7 4 he w a s a p p o i n t e d o u r f i r s t f u l l - t i m e w o r k s f i r e o f f i c e r . A p r o m i n e n t f i r s t - a i d e r , he w a s i n v e s t e d as a S e r v i n g B r o t h e r in r e c o g n i t i o n o f h is w o r k in t h e S t J o h n A m b u l a n c e B r i g a d e in 1 9 7 2 ; he is a l s o a v i c e - p r e s i d e n t of t h e LSA. O u r p i c t u r e s h o w s s e c u r i t y c h i e f A l a n C a r n e y p r e s e n t i n g T o n y w i t h a s e t o f c r y s t a l g l a s s e s f r o m t h e b r i g a d e ; t h e r e w a s a l s o a p r e s e n t a t i o n by t h e G l o u c e s t e r s h i r e F i re & R e s c u e S e r v i c e , w h i l e t o T o n y ' s w i f e M a r g a r e t ( C B A a s s e m b l y ) t h e f i r e m e n ' s a i d it w i t h f l o w e r s ' . W e s h a l l s t i l l s e e T o n y a r o u n d t h e p l a c e in h i s n e w c a p a c i t y as f i r e p r e v e n t i o n c o n s u l t a n t a n d s t a n d - i n f o r f i r e o f f i c e r B o b Y o u n g , w h o is a l s o i n v o l v e d w i t h s e c u r i t y o p e r a t i o n s .

8

A specia customer

T e d r e c e i v i n g his key o p e r a t o r c e r t i f i c a t e f r o m c u s t o m e r t r a i n i n g o f f i c e r J u l i e J o n e s .

Ted has a way with his machine By displaying machine information and instruction, the video screen featured by the Xerox 8300 makes the sophisticated machine exceptionally easy to use. Being available in retrofit kit, it can do the same for an 8200 in the field. There is however, one operator who is unable to see the benefits of this innovation. Now, if we were into machines which talked audibly...

But really, Ted W i c k e n d e n manages incred ib ly we l l as it is.

Bl ind s ince the age of f ive, he never the­less runs a busy pr int r o o m s ing le -handed for Fisher Cont ro ls in L e w i s h a m , Sou th L o n d o n .

He s tar ted his assoc ia t ion w i t h RX w i t h a 3 6 0 0 dup l ica tor : w h e n the t i m e c a m e to replace it, he t r ied his hand at a 3 4 5 0 but u l t imate ly his f i rm c h o s e the Xerox 8 2 0 0 . N o w Ted has d e v e l o p e d such a successfu l w o r k i n g re la t ionsh ip w i t h it t ha t the g u i d ­ance of a bu i l t - in e lec t ron ic vo i ce w o u l d be, for h im , a lmos t super f luous .

He w a s t ra ined in 8 2 0 0 ope ra t i on by cus tomer t ra in ing of f icer Ju l ie Jones w h o a t t e m p t e d to assess Ted's p r o b l e m s by keep ing her eyes shut and desc r ib ing the size, shape, texture and m o v e m e n t pat terns of key c o m p o n e n t s , or gu id i ng Ted 's hands a round the machine.

Af ter c lassroom t ra in ing , Jul ie d e v o t e d a t w o - w e e k per iod to T e d in his o w n pr int r o o m and her subsequen t v is i ts b e c a m e shor ter and less f requent as Ted b e c a m e comp le te l y self-suff ic ient.

W i t h o u t seeing Ted in his o w n env i ron ­men t it is dif f icult t o imag ine h o w he ove rcomes the p r o b l e m s of ope ra t i ng a comp lex , h i gh - t echno logy dup l i ca to r un ­a ided — it's di f f icul t e n o u g h i m a g i n i n g w h a t the p rob lems m i g h t be!

W o r k handed to Ted for c o p y i n g mus t be face up and pos i t i oned so tha t he k n o w s w h i c h is the top of the page. He t hen uses his brail le t ypewr i t e r to no te t he n u m b e r of

W h e n p r o g r a m m i n g t h e m a c h i n e , T e d c h e c k s t h e f e a t u r e s t a t u s w i t h a s o u n d - e m i t t i n g l i g h t p r o b e t o i d e n t i f y w h i c h a re l i t ( p u n c h - h o l e r e i n f o r c i n g d i s c s s t u c k a r o u n d e a c h l a m p p o s i t i o n h e l p w i t h t h i s ) . He d o e s , of c o u r s e , have t o r e m e m b e r t h e s e q u e n c e of o p t i o n s f o r e a c h f e a t u r e s o t h a t he k n o w s w h a t e a c h l i g h t he f i n d s i n d i c a t e s .

cop ies requi red and w h o they ' re for (he appears to k n o w the o w n e r of every vo ice in the place), t o g e t h e r w i t h any specia l ins t ruc t ions : s tap led sets: r educ t i on : l ight or ig ina ls or heavy b a c k g r o u n d s : co l ou red papers : e tc . : a n d c l ips t he brai l le str ip p r o d u c e d to t he or ig inals. O n c e j o b s are thus ident i f ied , Ted can progress the w o r k in t he m o s t log ica l and conven ien t w a y .

W h e n you w a t c h h im nego t ia te the fair ly con f i ned spaces of the pr int r o o m y o u realise tha t he has deve loped a remarkab le sense of se l f -ohen ta t i on and j u d g e m e n t , as we l l as a p h e n o m e n a l m e m o n / a n d hypersens i t ive hear ing. It is these ' c o m ­pensatory ' skills w h i c h g ive h im the c o n ­f i dence and abi l i ty t o do s o m e of t he th ings w e w o u l d ourselves baulk at d o i n g , even w i t h the benef i t of s ight . It can m a k e y o u feel rather gu i l t y a b o u t the men ta l facu l t ies you ' re le t t ing g o to w a s t e due t o lack of u t i l i sa t ion.

Ted 's range of papers is neat ly s tacked on shelves beh ind the m a c h i n e , each shelf c a r r / i n g a brai l le marker t o ident i fy co lou r and t ype , so load ing the m a c h i n e w i t h t he

requ i red mater ia ls is not t o o di f f icul t p ro­v ided you ' re a g o o d housekeeper and a lways return packs to their a p p o i n t e d p lace after use.

Pos i t ion ing d o c u m e n t s using the re­c i rcu la t ing d o c u m e n t handler is fairly s t r a i g h t f o r w a r d , and RX specia l is t service engineer M a l c o l m Turner has i nco rpo ra ted s o m e brai l le- l ike p ips on the reg is t ra t ion scale to help Ted a l ign s ingle d o c u m e n t s or books on the p la ten manua l l y . The push b u t t o n c o p y select p a d is relat ively easy to master so, p rov id i ng there is no nasty s ta tus c o d e lurk ing u n n o t i c e d on the c o n ­t ro l panel , Ted is ab le to press 'start pr int ' and p roduce the required n u m b e r of copies. If the m a c h i n e doesn ' t start, or if a ma l ­f unc t i on occu rs du r ing a i;un, then Ted mus t cal l on his fan tas t ic m e m o r y to help h im ou t of t roub le . He k n o w s the c o m p l e t e ope ra to r reference gu ide by heart ! T h o u g h he m i g h t call for s o m e o n e to read h im the s tatus c o d e d isp layed by the mach ine , he'll under take all the app rop r i a te ac t i ons h i m ­self, f r o m m e m o n / .

Ted's skills and determinat ion to succeed far surpass t hose of m a n y s igh ted cus tomers . Once , in the days of the 3 6 0 0 , the paper leng th ad jus t ing lever w e n t s loppy on Ted as he c h a n g e d paper sizes, and a re ta in ing p in fell t o the f loor . He r e m o v e d the cover , f o u n d the hole vaca ted by the pin and so lved the p r o b l e m w i t h a nut a n d bo l t unt i l the eng ineer arr ived.

Home handyman

Ted is mar r ied and has t w o f i ne - l ook ing y o u n g sons, bu t has obv ious ly never seen his fami ly . He has a great sense of h u m o u r and appears c o m p l e t e l y sat is f ied w i t h life. Indeed, t he on ly regret he w a s heard to express w a s tha t he cou ldn ' t use a b l o w ­l amp and had to d o all his p l u m b i n g us ing c o m p r e s s i o n jo in ts !

No t on ly does he p l u m b , he also pu ts in p o w e r po in ts and is a ven / sk i l led car­penter , hav ing m a d e m u c h of t he fu rn i tu re in his h o m e . Ted has even t ack led a n e w staircase, a f o r m i d a b l e task for any h o m e h a n d y m a n . A bu i lder q u o t e d £ 1 , 0 0 0 for th is, and Ted reckons it cos t h im abou t £ 2 0 p lus a c o u p l e of f i nger t ips w h i c h fell v i c t im to his c i rcular saw . (These have been ' rep lan ted ' but are n o w n u m b — if he hits t oo m a n y m o r e he'll be f o r c e d t o g ive up ' reading' ! ) A n o t h e r h o b b y , no longer prac­t ised due to the necess i ty for a h ip replace­m e n t ope ra t i on s o m e years ago , w a s j udo , w i t h Ted reach ing b lue bel t s tandard . He's also a c o m p e t e n t a c c o r d i o n player and once p layed regular ly in a smal l band .

Ted is we l l t rave l led , needs to t read a pa th but once t o k n o w it fo r ever, and can d i rect a car per fec t ly f r o m w o r k to h o m e .

To d o Ted jus t ice in pr in t w o u l d need an ent i re b o o k , t h o u g h he h imsel f appea red t o regard m o s t of his incred ib le ach ievemen ts as rather ord inary , even/day affairs.

We'd like to thank editor Phil Massey for letting us reproduce this abndged version of an article from 'Between the Lines', a lively magazine published for the Customer Service Division of Rank Xerox (UK/ Ltd.

9

Clubs They finally made it T h o u g h the rain w a s t e a m i n g d o w n ou t ­side, our Tenn is Club we re ' h o m e and dry' to a t tend their annua l p r ize-g iv ing o n 9 December at the Chasedale Ho te l , Ross-o n - W y e .

" M o s t t ou rnamen ts we re suppo r t ed dur­ing the season, " said cha i rman G w y n Richards. "The b iggest ' down fa l l ' w a s o n finals day w h e n it ra ined and p lay w a s a b a n d o n e d : many of the f inals w e r e de ­layed as a result — in fact , the men 's league w a s p layed off on ly a f o r t n i gh t a g o on an indoor cour t !

"Bu t the KOs a n d d o u b l e s events w e n t off s m o o t h l y o n the day a n d w e r e we l l s u p p o r t e d . "

On mos t n igh ts it w a s the same nuc leus w h o tu rned up, he said, and they w o u l d have w e l c o m e d a f e w m o r e of the c lub 's 2 2 m e m b e r s . " I t w o u l d have been n ice t o see peop le d o w n p lay ing the f r iendl ies" and he a d d e d " W e h o p e to organ ise th ings so that there are m o r e c lub n ights a n d the t o u r n a m e n t m a t c h e s are he ld o n separa te dates du r ing the c o m i n g season . "

A s s e m b l y m a n a g e r Roy Powe l l spor t -ingly c a m e a long , w i t h his w i f e A n n , t o present the prizes (we say spor t i ng ly , fo r a l t hough he has p layed m a n y a g a m e of

T t i e w i n n i n g t e n n i s ' se t ' p i c t u r e d w i t h a s s e m b l y m a n a g e r Roy P o w e l l .

soccer , rugger, cr icket and golf, Roy c o n ­fessed to never hav ing p layed tennis ! ) .

W i n n e r s we re as f o l l ows : Men's league (R.G.S. Morfee trophy) — w i n n e r Nei l Bates, ru t iner -up G w y n Richards: ladles' league (R.R W. Barnett trophy) — w i n n e r Jil l Bates, runner -up Sue Walker : men's KO — w i n n e r Laurie Walker , r unne r -up Nei l Bates; ladies' KO — w inne r Sue Wa lke r ,

r unne r -up Helen Richards: mixed doubles — w i n n e r s Jil l Bates and Derek Rob inson , runners -up Sue Wa lke r and A n d r e w Prit­cha rd : men's doubles — w inne rs M i k e Keen and Neil Bates, runners -up G w y n Richards and Ken Blackwel l : ladies' doubles — w i n n e r s Carol ine B a y n h a m and Sue Walker , runners -up Sue Freeman and Jil l Bates.

Golfers get-together A dazzl ing array of s i lverware b r i gh tened up the N o v e m b e r even ing w h e n the Golf Soc ie ty me t in the c lub house for the i r A G M - a n d p r i ze -g iv ing /bu f fe t even ing .

The s tand- in cha i rman Haro ld Gard iner thanked the ' 8 2 c o m m i t t e e for its hard work dur ing the year. The soc iety con t inues to opera te f inancial ly in the b lack, even w i t h a fa l l ing m e m b e r s h i p — thanks main ly t o a fund- ra is ing d isco o rgan ised by

A g r o u p o f t h e s u c c e s s f u l g o l f e r s .

Roy Tay lor and Richard M a t t h e w s . Of f icers and c o m m i t t e e e lec ted for t he

1 9 8 3 season we re : chairman — D o n Meek : secretary — Danny Haines: treasurer — J o h n Sprat ley: captain — Danny Haines: S & SC representative —

J o h n Sprat ley: press officer — Nige l A l l sopp : committee — Dennis Ede, Ken El lway, Des Gibbs , Trevor Jones , Richard M a t t h e w s , M ike N e w l o v e .

Venues for the c o m i n g season w e r e d e c i d e d by bal lot , the six se lec ted f r o m a list of e igh t be ing : B roadway , Henbury , He re fo rd , Know ie , Ma lve rn , and S t i nch -c o m b e , w i t h C levedon as the reserve venue .

A lengthy d iscuss ion t ook place on the

q u e s t i o n of the el ig ib i l i ty of assoc ia te m e m b e r s t o play for the soc ie ty t roph ies . It has s ince been d e c i d e d tha t , at the d is­c re t i on o f t he c o m m i t t e e , assoc ia te m e m ­bers w i l l be e l ig ib le t o play fo r se lected t roph ies .

O u t g o i n g cap ta in Haro ld Gardiner pre­sen ted t he prizes t o the w i n n e r s of 1 9 8 2 , w h o s e successes w e have repo r ted earlier in these pages.

The list of names w o u l d have been a l itt le d i f ferent had s o m e g e n t l e m e n , hav ing d o n e all the hard w o r k ou t o n the course , been a l itt le m o r e d i l igent in s ign ing their score cards !

'The j o b is no t f in ished unt i l the paper ­w o r k is c o m p l e t e ! ' Pen High

Prizes for programmes The C o m p u t e r Club's f irst m e e t i n g of the year, he ld on 2 6 Janua ry at t he Bern/ Hil l Soc ia l Club, w a s d e v o t e d t o its so f twa re c o m p e t i t i o n .

A panel of m e m b e r s w h o had not en te red j u d g e d the ef for ts of those w h o had . The p r o g r a m m e s dev ised by the c o m p e t i t o r s w e r e du ly l oaded in to m ic ros a n d each d e m o n s t r a t e d his o w n effort , entr ies be ing j u d g e d o n p resen ta t ion , in­te res t ing features and genera l appea l to the user.

W i n n e r of the 1st prize of £ 1 0 w a s T o n y Churcher, Geoff Barnes c a m e second , J e r e m y Brooks th i rd and A n d r e w Davis f o u r t h ; there w e r e also three runners -up — V e r n o n Dancey , M i k e S e l w y n and Rober t Hyga te .

10

Clubs

C l i v e P a t t e n d e n r e c e i v e s t h e P o r t m a n C u p f r o m A P O s e r v i c e s m a n a g e r B r i a n B u c k l a n d w h o k i n d l y p r e s e n t e d t h e p r i z e s .

Clive does it again For the second year runn ing , Clive Pat ten­d e n w o n the Por tman Cup in the Chess Club 's 1 9 8 2 singles c o m p e t i t i o n , w i t h Terry Daunter the runner -up .

A m o n g the 1 2 entr ies w a s that of Sue Keen, the c lub's first lady c o m p e t i t o r , w h o , a l t h o u g h in a s t rong g r o u p w h i c h inc luded the even tua l w inner , pu t up a ven/ g o o d p e r f o r m a n c e .

In v i ew of the fact that on ly three entr ies had been received, it had been dec ided not t o ho ld the W i c k s t e a d Shie ld inter­depa r tmen ta l c o m p e t i t i o n , but it is h o p e d to resume the event th is year.

If there is suff ic ient response, the c lub may in t roduce a th i rd , a n d comp le te l y n e w event — a jun ior c o m p e t i t i o n . If you have a youngs te r w h o m i g h t be in terested, please get in t o u c h w i t h Terry Daunter (ext. 4 1 2 or 4 5 7 ) or Glyn W i l l i a m s ( 1 3 5 1 ) not later than 1 8 March . That 's also the c los ing date for entries for the 1 9 8 3 singles and in te rdepar tmenta l chess con tes ts , so make a m o v e soon , chessmates !

Felix is fine Fel ix , t h e s t o w a w a y ca t w e w r o t e a b o u t in ou r l as t i s sue , is m a k i n g g r e a t p r o g r e s s , as t h i s p i c t u r e s h o w s . C o n t r i b u t i o n s t o w a r d s t h e c o s t o f h i s s t a y in q u a r a n t i n e h a v e b e e n c o m i n g in f r o m v a r i o u s q u a r t e r s a n d a d i s c o is b e i n g h e l d t h i s M a r c h t o b u m p u p t h e f u n d .

RHYMING SLANG SOLUTION Loaf - head, w e e p i n g w i l l o w - pillow, t a te rs ( p o t a t o e s in t h e m o u l d ) - cold, b a t h b u n - sun. o l d D u t c h ( D u c h e s s o f Fife) - wife. Rosy Lea -tea. Ca in a n d A b e l - table, d o m e g o o d s -Woodbines. H a m p s t e a d s ( H a m p s t e a d H e a t h ) -teeth, o i l y rag - fag, b u t c h e r ' s (hook) - /oo/r, l inen (draper ) - paper, b i rd ( l ime) ^ tinne. Li l ley a n d S k i n n e r - dinner, Ka te a n d S y d n e y - steak and kidney, R u b - a (dub) - pub, G e r m a n s (bands ) - / 7a r7c ' s , Boa t R a c e - / " a c e . B o b S q u a s h - wash, d i g in t h e g rave - shave, d i c ky (D i cky Dir t ) , - shirt, w h i s t l e ( and f lute) - suit, G o r d o n a n d Qoxch -watch, in t h e sky ( r o c k e t ) - p o c / r e f , a p p l e s ( and pears) - stairs, t r o u b l e ( and stri fe) -wife, bu l l a n d c o w — row, sk in a n d bl is ter -sister, g o d f o r s ( G o d fo rb id ) - kids, Bushey Park - lark, p o t a n d p a n - old man, b e g g a r m e n e i g h b o u r ( o n t h e labour ) - on the dole, near ar\6\ar-bar, p ig ' s (ear ) -6eeA, c u s t a r d a n d jel ly - telly, d i n g d o n g (bell) - hell, Rory O ' M o r e -door, f i e ld of w h e a t - street, A n d y Cain - rain. A u n t i e Ella - umbrella. D o c t o r C r i p p e n -dripping, w e a s e l ( a n d s toa t ) - coat, f r o g a n d t o a d - road. L o u s y B r o w n - Rose B Crown, Kate (Karney) - army, c h i n a (p late) - nnate, b a l l o o n car- saloon bar, a p p l e f r i t t e r s - A / f r e r s , A d a m a n d Eve-believe, b a t h b u n - s o n . Hea r t s of O a k - broke, l a d - d i - d a h - car, s a u s a g e a n d m a s h - smash, g r e e n s ( g reengages ) - wages, bees a n d h o n e y - money, i ron t ank - bank. G l a s g o w s ( G l a s g o w Rangers) - strangers. n e e d l e a n d p ins - gins, T o m a n d D i c k - sick, r o u n d t h e h o u s e s - trousers, N e w i n g t o n B u t l s -guts. O l i v e r ( T w i s t ) - f c ? , b i s cu i t s ( a n d c h e e s e ) -knees. C h e v y C h a s e - face, H a r v e y N i c h o l -pickle, d o g a n d b o n e - 'phone. G r a s s h o p p e r s -coppers, f l o w e r y de l l - cell, b u c k e t a n d pai l -jail, b u b b l e a n d s q u e a k (beak) - magistrate. d o n e a m a c a r o n i ( pony ) - fined £25. r e a d i n g a n d w r i t i n g - fighting, e l e p h a n t ' s ( t runk) -drunk, can^^ing kn i fe - wife. B u r t o n ( o n T r e n t ) -rent, a r t fu l ( d o d g e r s ) - lodgers, ca t a n d m o u s e

- house. U n c l e F red - bread. F i s h e r m a n ' s ( d a u g h t e r ) - water, b o r a c i c ( l int) - skint.

A n d if y o u ' r e w o n d e r i n g a b o u t J a c k J o n e s -t h e n a m e m e a n s alonel

Top team all round

P i c t u r e d b e l o w le f t a re t h e F R & T t e a m w i t h t h e i r a w a r d s f o r p r o v i n g t h e m s e l v e s t h e b e s t a l l -r o u n d p e r f o r m e r s in b l d . 3 2 ' s r e c e n t t u g - o f - w a r / s k i t t l e s / d a r t s / p o o l / c a r d s c o n t e s t . O p e r a t i o n s m a n a g e r P e t e r W h i l e s p r e s e n t e d t h e p r i z e s at t h e d e p a r t m e n t ' s s u c c e s s f u l C h r i s t m a s p a r t y o n 1 8 D e c e m b e r w h e n s o m e 2 8 0 p e o p l e e n j o y e d a m e a l , d a n c i n g a n d e n t e r t a i n m e n t . Free t r a n s p o r t w a s l a i d o n a n d a l l t h e l a d i e s r e c e i v e d b u t t o n h o l e s w h i l e t h e m e n h a d c i g a r s (a l l p a i d f o r o u t o f f u n d s ra i sed ) . T h e h a r d w o r k d o n e by t h e s o c i a l c o m m i t t e e w a s g r a t e f u l l y a c k n o w l e d g e d ( b e l o w r i gh t ) a n d all a g r e e d t h e c o n t e s t h a d n o t o n l y e n c o u r a g e d f r i e n d l y r i va l ry bu t a l s o h e l p e d p e o p l e t o g e t t o k n o w e a c h o t h e r b e t t e r .

Obituary W e are sorn/ t o repor t the dea ths of t he f o l l o w i n g pens ioners : Haro ld (Ted) Edwards , aged 7 0 , on 1 3 December ; A lber t Meek , aged 6 4 , o n C h n s t m a s Day; Conn ie Reynolds, aged 5 7 , on 1 4 January .

B i r t h

Jo lene Louise, a daugh te r for Bill A c l a n d (MED) and his w i f e Jil l ( fo rmer ly of QA) , on 2 6 January .

11

New ventures Over the years w e have deve loped m a n y a sys tem to br ing us benef i ts . N o w w e have some so f tware , in the f o r m of a sys tem cal led W E R C S , that w i l l b r ing us a bonus on top of its benef i ts .

WERCS is short f o r ' W o r k s Eng ineer ing Repor t ing & Cont ro l Sys tem' . It deve loped out of the centra l con t ro l o f f ice (CCO) set up three years a g o to hand le all m a i n t e n ­ance requests for the 7 , 0 0 0 i tems of p lant and e q u i p m e n t on site.

CCO gave the d e p a r t m e n t a un ique oppo r tun i t y to cap tu re all k inds of useful in fo rmat ion (for examp le , h o w ef fect ive ly their resources w e r e be ing used) tha t c o u l d assist m a n a g e m e n t in p lann ing and dec i s i on -mak ing .

But w i t h s o m e 2 , 0 0 0 ma in tenance requests each m o n t h , not to m e n t i o n 1 3 0 projects, an a rmy of c lerks w o u l d have been necessary to record and analyse the data. So Graham A d a m s , n o w site and premises manager , go t toge ther w i t h Geoff Jones of IS to deve lop a c o m p u t e r i s e d ma in tenance m a n a g e m e n t sys tem - and W E R C S w a s bo rn .

This mean t tha t , ins tead of detai ls be ing wr i t ten o n a pad , i n c o m i n g calls w e r e n o w recorded via the keyboards of three V D U s connec ted to a c o m p u t e r ; t w o te le type

Sale of WERCS te rmina ls , bo th w i t h keyboards , w e r e also insta l led, one to p r o d u c e m a n a g e m e n t repor ts a n d enable enquir ies to be m a d e of c o m p u t e r f i les, the o ther to p r o d u c e m a i n t e n a n c e requests for f o r w a r d i n g to the app rop r i a te w o r k s h o p s .

W o r k s eng ineer ing n o w had repor ts avai lab le to t h e m as never before ; a p lant register ident i fy ing mach ine too ls , p lant and e q u i p m e n t w i t h detai ls of h o w m u c h service to p rov ide , a h is tory of b r e a k d o w n s and t i m e spent on t h e m (helpfu l in p l ann ing ma in tenance or purchas ing) , t he cur ren t status of w o r k and other va luab le i n f o r m ­a t ion .

The sys tem not on ly enab led i m p r o v e d d e c i s i o n - m a k i n g ; in less than t w o years it reduced unp lanned w o r k by 4 0 per cen t and halved the n u m b e r of j obs m o r e than e ight w e e k s o ld .

"I w a s conv inced that w e had in W E R C S s o m e t h i n g as g o o d as or be t te r than any th ing else o n the marke t , " said Graham. The c o m m e r c i a l po ten t ia l of W E R C S w a s c o n f i r m e d by a consu l t an t and , w i t h the back ing of w o r k s eng ineer ing manage r Graham Bunt and techn ica l

services manage r Chris W o o d , s teps we re taken to marke t the sys tem in a mod i f i ed f o r m .

A p resenta t ion on W E R C S by Graham A d a m s at a UK ma in tenance congress last N o v e m b e r c a m e just at the r ight t ime to help launch the sale.

W i t h the assis tance of Graham Rudge (IS) and David Whib ley , legal adviser at Rank Xerox House , a con t rac t w a s d r a w n up and Januan / s a w the c o m p l e t i o n of a deal b e t w e e n our c o m p a n y and Ma in tenance M a n a g e m e n t Sys tems L td .

The latter are marke t ing W E R C S as a modu la r i sed package : each m o d u l e (plant register, p lant h is ton/ , etc.) sells at a round £ 1 2 , 0 0 0 , of w h i c h w e get 3 0 per cent in royal t ies.

The sys tems c o m p a n y are c o m m i t t e d to sel l ing 1 2 sys tems but it is h o p e d that b e t w e e n 2 0 and 3 0 w i l l be so ld w i t h i n a year; w o r k s eng ineer ing are c o m m i t t e d to g iv ing d e m o n s t r a t i o n s to potent ia l c u s t o m e r s ( there w e r e a l ready t w o as w e w e n t to press).

Inc identa l ly , a Xerox 8 2 0 m ic ro ­c o m p u t e r has been inc luded as part of every W E R C S package deal , so sales of h a r d w a r e are gua ran teed as we l l . A bonus on t o p of a bonus !

Mopping up operation T h e I V I i t c h e l d e a n c l e a n i n g s ta f f r e c e n t l y m a d e r e d u n d a n t are n o w b a c k o n t h e j o b . T h i s w a s t h e h a p p y o u t c o m e of a c o n t r a c t f o r o f f i c e a n d f a c t o r y c l e a n i n g s i g n e d b e t w e e n t h e c o m p a n y a n d H y g i e n e S e r v i c e s ( G l o u c e s t e r ) , a f i r m se t up by J o h n W o o d i n g , f o r m e r l y in c h a r g e o f o u r c l e a n i n g f ac i l i t y , w i t h C h a r l i e B r o w n ( l a te o f IE d e p t . ) as c o - d i r e c t o r . T h e w o r k is b e i n g s h a r e d w i t h o u r e x i s t i n g c o n t r a c t o r s , a n d a p p o r t i o n e d o n a b u i l d i n g bas i s . J o h n s a i d he w a s d e l i g h t e d t o be a b l e t o k e e p t h e t e a m t o g e t h e r a n d m u c h a p p r e c i a t e d t h e f r e e a s s i s t a n c e he h a d h a d f r o m t h e G l o u c e s t e r s h i r e E n t e r p r i s e A g e n c y w h o s e d i r e c t o r . J a c k T e s t e r , is o n s e c o n d m e n t f r o m R a n k X e r o x . O u r p i c t u r e s h o w s ( f r o m left) B o b F o r d ( c o m m o d i t y o p e r a t i o n s ) , C h a r l i e B r o w n , J o h n W o o d i n g a n d G r a h a m A d a m s of w o r k s e n g i n e e r i n g f i n a l i s i n g t h e c o n t r a c t .

They've given star service Jack B l o o d w o r t h , a m e m b e r of our med ica l t eam, has been made an Off icer Brother in the Order of St J o h n of Jerusa lem — one of the h ighest honours in the St J o h n A m b u l a n c e Br igade.

It has been a w a r d e d for 'serv ices to mank ind ' and in recogn i t i on of s o m e 3 5 years' w o r k for the cause.

As far as is k n o w n , th is is the first t ime anyone in the area has rece ived such an a w a r d and Jack sees it as 'an honou r for the Cole ford d iv is ion and for the Forest of Dean. '

A c c o m p a n i e d by his w i fe , w h o is v ice-president of the Co le ford d iv is ion, and his daughter he w e n t t o L o n d o n to receive his a w a r d f r o m the Grand Prior at a very impress ive ce remony . It w a s a t t e n d e d by the of f icers of the Order in their St J o h n Mant les bear ing the w e l l - k n o w n insignia, an e i gh t - po i n ted w h i t e cross.

Jack jo ined the b r igade in 1 9 4 7 and

J a c k w i t h h i s n e w

m e d a l .

'A t Co le fo rd w e t ra in y o u n g m u m s on w h a t t o d o in case of acc iden ts in the h o m e , a n d I w o u l d persona l ly like to see o n e person in every fami l y t ra ined in first a id . '

He IS a lso keen to see m o r e y o u n g peop le j o in ing the br igade. ' W e bad ly need m o r e serv ing m e m b e r s to c o p e w i t h the m a n y d e m a n d s m a d e o n us,' he to ld us.

s u c c e e d e d his f a the r - i n - l aw as d iv is ional of f icer in Co le fo rd s o m e 2 0 years ago . In 1 9 7 2 he b e c a m e super in tenden t and t w o years later he w a s a d m i t t e d t o the Order of St J o h n . He also has a Queen V ic to r ia M e d a l for 1 5 years' consecu t i ve service.

For Jack , nurs ing is no t s imp l y a j o b and a hobby , but a very w o r t h w h i l e w a y of life. He spends m u c h of his t i m e g iv ing lectures and f i rs t -a id courses .

S o m e m o n t h s e a r l i e r an o t h e r f i r s t - a i d e r — RX p e n s i o n e r B r i an S o l e w h o b e l o n g e d t o t h e C i n d e r f o r d d i v i s i o n — w a s i n v e s t e d as a S e r v i n g B r o t h e r a f te r 4 5 y e a r s ' s e r v i c e .

12 P r i n t e d in E n g l a n d b y S e v e r n p r i n t L t d , G l o u c e s t e r