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“Exceptionally warm and caring service where guests feel welcomed and appreciated” The Meeting and Event Resource Guide

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Page 1: The Meeting and Event Resource Guide - DoubleTree · 2011-10-19 · banquet bars. The following is a list of beverages currently offered by our beverage department. As the availability

“Exceptionally warm and caring service where guests feel welcomed and appreciated”

The Meeting and Event Resource Guide

Page 2: The Meeting and Event Resource Guide - DoubleTree · 2011-10-19 · banquet bars. The following is a list of beverages currently offered by our beverage department. As the availability

Dear Meeting and Event Planner, Our goal is to be the Best to Do Business With. There are various stages when we interact with you, the customer. They include solicitation and marketing, sales and booking, pre-planning, on-site and post-event. Through each of these stages, we focus on the following touch points: creativity, consistency, communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information. It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change. We look forward to supporting you in planning a successful event at the Doubletree Hotel Seattle Airport! Sincerely, The Doubletree Hotel Seattle Airport Sales, Catering, and Events Team 18740 International Boulevard Seattle, WA 98188 www.seattleairport.doubletree.com Toll Free: 800-898-4068 Phone: 206-433-1881 Fax: 206-901-5902

Page 3: The Meeting and Event Resource Guide - DoubleTree · 2011-10-19 · banquet bars. The following is a list of beverages currently offered by our beverage department. As the availability

Table of Contents Hotel Overview Dining Information Function Space and Banquets Resource Information

Hotel Specifics Listed Alphabetically Forms

Credit Card Authorization

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HOTEL OVERVIEW Introducing the Doubletree Hotel Seattle Airport: The Doubletree Hotel Seattle Airport is conveniently located across from the Seattle-Tacoma International Airport and is only minutes away to downtown Seattle and other city attractions. Our expansive, full service airport hotel presents a northwest lodge-like setting where guests can experience a full slate of business hotel amenities including a sparkling, outdoor seasonal pool and whirlpool, two complimentary fitness centers, a full service business center, laundry, and concierge services. Contemporary decorated guestrooms and suites invite guests to relax on the Sweet Dreams beds by Doubletree Sleep Experience. Additionally, complimentary wireless high speed internet access is available in hotel public areas. Many of our beautiful guestrooms feature breathtaking views of the Cascades and Olympic Mountain Range. Our hotel offers 39,000 square feet in flexible ballroom, convention and meeting space, with banquet facilities for up to 2,200 people. Our team of professional sales, catering, and events specialists can help execute any type of corporate, local, or social event. Outside the doors of our warm and welcoming hotel, guests are able to experience destinations such as the famous Space Needle, Pike Place Market, the Seattle Center, Pioneer Square, Mt. Rainier, Puget Sound, and much, much more. The Doubletree Hotel Seattle Airport extends a welcome to each and every guest with the Doubletree brand’s legendary, warm chocolate chip cookie at check-in. DINING INFORMATION The Doubletree Hotel Seattle Airport offers several food and beverage options which include In-Room Dining, the Coffee Garden Restaurant, and Seaport’s. Our Coffee Garden Restaurant is open daily for breakfast and features our classic Doubletree Breakfast Buffet. Seaport’s offers signature cocktails, local micro beers, and an extensive wine list with about 100 labels from around the world. Our Executive Chef has created some exciting new menu items from different corners of the globe including influences from Asia, South America, and the Mediterranean as well as some new twists on American favorites. The restaurant offers a lunch menu between 2:00 p.m. and 5:00 p.m. and a dinner menu between 5:00 p.m. and 10:00 p.m.

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FUNCTION SPACE More than 39,000 square feet of flexible meeting and banquet space. 30 separate meeting rooms including a newly renovated 13,600 square foot

ballroom that can accommodate up to 2,200 people, while the 6,250 square foot newly renovated Northwest ballroom can accommodate 900 guests.

Professional banquet and conference services. Wired and wireless high speed internet access is available in all meeting rooms.

On-site audio/visual experts. State-of-the-art audio/visual.

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RESOURCE INFORMATION Advertising Opportunities Affiliates Airline Information Airport Information Amenities Americans with Disabilities Act (ADA) Audio/Visual Automated Teller Machines Baby-Sitting Services Banks Banners Banquet Beverage Selection Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center Car Rental Agencies Cash Paying Guests Check-In and Checkout Coffee Maker Concierge Convention Center Seattle Credit Cards Credit Policy Decorations Destination Management Companies (DMC) Debrief_Meeting Deposits Diagrams Dietary Requirements Directions to the Hotel Drug Stores Dry Cleaning eEvents Electrical Elevators Emergency Procedures Environmental Commitment Express Checkout Fax Machines

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Fax Numbers Fire Codes Fitness_Center Flags Food Donations General Manager Gift Ideas Gratuities Group Reservations Identification Program (GRIP) Group Check-In, Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline HEAT HHonors Members Hospitality Desks Hotel Facts/History Housekeeping In Conjunction With (ICW’s) Indemnification In-Room Dining Internet Services Key Cards Key Hotel Contacts Labor LIGHTSTAY Limousine Services Linen Selection Liquor Laws Local Information Lost and Found Luggage Storage Manager on Duty (MOD) Mail Services Master Accounts Medical Facilities/Services Meeting Room Capacities Meeting Room Deliveries Meeting Room Set Standard Newspapers/Publications Office Equipment/Supplies Parking Personalized Group Web Page Pets Policy Pools

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Post Event Report Posting of Events Public Transportation Pyrotechnics Radios/Pagers/Nextels RAPID! Recycling Registration Assistance Restaurants Restaurant Reservations Safes/Safety Deposit Boxes Security Shipping and Receiving Shopping Signage/Banners Smoking Sound System SPORT Suites Summit Meeting Sustainability Taxes Taxicabs Team Member Recognition Telephones/Telecommunications Wheelchairs Wired Payment Worship Services

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ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliate’s opportunities to sponsor/advertise during the specified dates of the meeting/exhibit. Your Catering/Event Manager will provide detailed information and can discuss other ideas not listed below:

Logo products, e.g., keycards, cocktail napkins, to go lunch boxes, etc. Video Channel Plasma Screens Banners/Signage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference, but not part of the official convention program who require meeting space will work directly with our Catering/Event Services Department. All meeting space, if available, will be at the hotel’s normal prevailing room rental rates and will be subject to the hotel’s standard contract terms and conditions. A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event, so they can be individually contacted by the Catering/Event Services Department to set up food, beverage and billing arrangements. Back to Resource Information AIRLINE INFORMATION

Airlines Gate Location* Baggage Claim Carousel

(all baggage from international flights is

delivered on Carousel 1)

Air Canada (including Air Canada regional airlines) 800 247-2262

North Satellite 15

Air France 800 237-2747

South Satellite 1

AirTran Airways 800-247-8726

Concourse A 1

Alaska Airlines 800 426-0333

Concourse C, Concourse D, North Satellite

13, 14

American Airlines 800 433-7300

Concourse A 2

AMC (Air Mobility Command) South Satellite 1

Asiana Airlines 800 227-4262

South Satellite 1

British Airways 800 247-9297

South Satellite 1

Charter Airlines South Satellite, Concourse B, Concourse C

5, 6

Continental Airlines Concourse B 9

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800 525-0280

Delta Air Lines (now encompasses Northwest) 800 221-1212

South Satellite 3, 4, 5

EVA Air 800 695-1188

South Satellite 1

Frontier Airlines 800 432-1359

Concourse A 6, 7

Hainan Airlines 888 688-8813

South Satellite 1

Hawaiian Airlines 800 367-5320

Concourse A 5

Horizon Air 800 547-9308

Concourse C, South Satellite 12

Icelandair 800-223-5500

South Satellite 1

JetBlue Airways 1-800-JETBLUE

Concourse A 6

Korean Air 800-438-5000, (206) 241-1576

South Satellite 1

Lufthansa Airlines 800 399-LUFT

South Satellite 1

SkyWest Airlines (operating as United Express or Delta)

North Satellite (United Express)

South Satellite (Delta)

15, 16

3, 4

Southwest Airlines 800 435-9792

Concourse B 10, 11

Sun Country Airlines 800 359-6786

South Satellite 3, 4

United Airlines (including United Express) 800 United-1 (864-8331)

North Satellite 15,16 (1 for international arrivals)

US Airways 800 428-4322

Concourse A 9

Virgin America 877 359-8474

Concourse A 5

Back to Resource Information

AIRPORT INFORMATION

The Doubletree Hotel Seattle Airport is adjacent to the Seattle-Tacoma International Airport. Seattle-Tacoma International Airport Website: http://www.portseattle.org/seatac/ The Doubletree Hotel Seattle Airport provides complimentary airport shuttle service and is available 24 hours a day. Back to Resource Information

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AMENITIES The Room Service department is happy to assist with your group gift and amenity needs. There are a variety of food and beverage options. All amenity prices exclude state sales tax, gratuity, and delivery fee. Please advise your Catering/Event Manager of your specific preferences or budgeting guidelines and they can assist you with gift options. Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms, common areas and transportation services are, and will be, in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act. You agree that one week in advance of your event, you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space. You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids. We will, upon your request, furnish you with the names of businesses you can contact to obtain these aids. You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event. Back to Resource Information AUDIO/VISUAL PSAV® Presentation Services, the audio visual company, brings years of experience in the field of audio visual to your meeting at the Doubletree Hotel Seattle Airport. To reach the Director at PSAV® Presentation Services, please call 206-431-3850. Take a look at our website here. Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located adjacent to the front desk. Back to Resource Information BABY-SITTING SERVICES The following childcare company is licensed, bonded, insured and CPR trained. Parents should arrange directly with the company for any baby-sitting services. No babysitting agencies are affiliated with the hotel, and as such, the hotel is not responsible for the services rendered by this agency. The fees for baby-sitting services vary by vendor and holiday rates may also apply. Direct payment is required to the vendor. No room charges or master billing for baby-sitting services is permitted. PANDA Dial-A-Sitter PANDA Services, Inc. PO Box 33636 Seattle, WA 98133 (206) 325-2327 http://www.seattlesbestchildcare.com/ Back to Resource Information

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BANKS Chase 18400 International Blvd SeaTac, WA 98188 206-461-7089 www.chase.com Hours of Operation: Monday-Friday 9:00 AM – 6:00 PM Saturday and Sunday Closed Located at north end of Doubletree Hotel Seattle Airport parking lot Bank of America 16640 International Blvd SeaTac, WA 98188 206-358-2185 www.bankofamerica.com Hours of Operation: Lobby Hours: Monday-Friday 10:00 AM – 6:00 PM Saturday 10:00 AM – 1:00 PM Sunday Closed Drive Up Hours: Monday-Friday 9:00 AM – 6:00 PM Saturday 10:00 AM – 1:00 PM Sunday Closed Located approximately one mile from Doubletree Hotel Seattle Airport Back to Resource Information BANNERS Hotel Banquet Staff are available to hang banners up to 6’ long @ $30.00 per banner. Back to Resource Information BANQUET BEVERAGE SELECTION The Doubletree Hotel Seattle Airport offers a choice of call, standard and premium beverages on banquet bars. The following is a list of beverages currently offered by our beverage department. As the availability of some of the items vary, this list may or may not be complete and is subject to change. Specialty items are available upon request.

Type: Call Standard Premium

Blended Whiskey Canadian Club Canadian Club Canadian Club

Bourbon Jim Beam Jim Beam Maker’s Mark

Gin Seagram’s Bombay Tanqueray

Rum Myers Platinum Bacardi Superior Bacardi Superior

Scotch J & B Johnny Walker Red Dewars

Tequila Sauza Gold Jose Cuervo Especial 1800 Reposado

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Vodka Smirnoff Stolichnaya Absolut

Beer On Tap Domestic Imported

All banquet bars serve wines by the glass, domestic and imported beers, soft drinks, juices, mineral water, and non-alcoholic beers and wines. Blended drinks and champagne by the glass are available upon request. Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge but are subject to availability. Any equipment requested not in inventory, which have associated costs, will be passed on to your group. For more information on banquet equipment, please see your Catering/Event Manager. Back to Resource Information BANQUET MENU SELECTION We request that banquet menus, room arrangements, and other details pertinent to your convention be submitted to your Catering/Event Manager 30 days prior to your conference date. We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event. Specialty and theme parties may be designed to meet your particular needs. Special meal requests can be accommodated. Please advise your Catering/Event Manager in advance with any special dietary requirements. Back to Resource Information STANDARD BANQUET TERMS AND CONDITIONS 1. ASSIGNMENT/CONFIRMATION OF FUNCTION SPACE: The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Banquet Event Order (“BEO”). The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the BEO is intended to provide specific function/event information in support of the original agreement. If for any reason the function space reserved is not available for your event, you agree that we may substitute space of appropriate size and comparable quality for your event. If you plan to print or publish the assigned space, please contact us first to confirm the room assignment. 2. GUARANTEE OF ANTICIPATED REVENUE: At least 48 hours (2 business days) before your event, you must inform us, in writing, of the exact number of people who will attend your event. The arrangements set forth on the reserve side of your BEO will serve as the final arrangements for your event. The services, products, fees, etc. as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the BEO, whichever is greater. 3. LABOR CHARGE: If the guaranteed number for your event is less than 20 persons, we will add a $50.00 labor charge to your account. This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event.

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4. OVERTIME: You agree to begin your event promptly at the scheduled start time and agree to have your guests, invitees and other persons vacate the designated event space at the end time indicated on the final BEO. You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations. 5. GRATUITY & SERVICE CHARGE: 14.96% of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers, and where applicable, bussers and/or bartenders assigned to the Event. 5.04% of the food and beverage total, plus any applicable state or local tax, will be added to your account as a service charge. This service charge is not a gratuity and is the property of the Hotel to cover discretionary costs of the Event. 6. PRICE INCREASES: There may be increases in prices due to unforeseen changes in market conditions at the time of your event. We will communicate these increases to you in advance. We will require written confirmation that you agree to pay these increased prices. Alternatively, we, at our option, may in such event make reasonable substitutions in menus and you agree to accept such substitutions. 7. SET UP CHARGES. Should extensive meeting room set-ups or elaborate staging be required, there will be a set-up charge to cover Hotel costs and additional labor. If equipment is necessary that exceeds Hotel’s inventory, then you agree to pay for the cost of renting this additional equipment. You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event, whether caused by you, your agents, employees, or contractors. 8. OUTSIDE FOOD AND BEVERAGE: Due to state law, you may not bring into the Hotel alcoholic beverages. You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources. A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests. Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required. 9. AUXILIARY AIDS: The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms, common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act. You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event. You agree to pay all charges associated with the provision of such aids by the Hotel. 10. PROMOTIONAL CONSIDERATIONS: We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo. Hilton does not offer or accept any terms or conditions which provide commissions, rebates, HHonors points or other forms of compensation related to revenue for food, beverage, room or equipment rental. 11. CANCELLATION: You may cancel this Agreement only upon giving written notice to us. The parties agree and understand that in the event of a cancellation, our actual damages would be difficult to determine. Therefore, you agree to pay the liquidated damages outlined in your sales agreement, if any, or the guarantee amount as set forth in paragraph 2, whichever is greater. As products and services must be purchased and scheduled in advance, notification seven (7) business days or less before the event will require all charges (including labor and service fees, rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged. Additional damages may be owed for cancellation of your sleeping room contract. 12. CONDUCT OF EVENT: Group agrees to comply with all applicable federal, state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470, and our rules, copies of which are available from the hotel’s sales department. Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws. You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event. Should you require any rigging services for this event, all such services must be

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arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith. Back to Resource Information BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities. Porterage charges will be set forth in your contract. Departure notices and bag pulls should be coordinated with the Manager on Duty and your Catering/Event Manager. Back to Resource Information BILLING Should you require a master account for billing purposes, please complete and return our credit application. The minimum amount to be considered for billing is $2000.00. Upon approval, master accounts will be assigned per your instructions. Please be sure to advise your Catering/Event Manager in advance for any specific instructions on how you would like your bill organized. We recommend on-site daily review with the Banquet Manager on duty. Back to Resource Information BOX LUNCHES Box lunches are available through your Catering/Events Manager. We can help you create your own customized lunch. If you wish to order box lunches for your group, your Catering/Event Manager will arrange the order for you and provide delivery to your specified location on the property. Back to Resource Information BUSINESS CENTER Whatever your business needs are, they can all be accommodated through our in-house Business Center. Prices are quoted on an individual basis, depending on the type of equipment needed as well as the scope of the job requested. In order to address your specific group’s needs, please refer to the Business Center or discuss them with your Catering/Event Manager. The Business Center is typically staffed between 8:00 a.m. and 5:00 p.m., Monday through Friday and is located on the second floor of the tower building. It is available on a 24 hour basis by guest room key card access. For large quick printing or copying jobs, we recommend calling:

FedEx Kinko’s, Office and Print Services 112 Andover Park East Ste A Tukwila, WA 98188 (206) 244-8884 [email protected] www.fedex.com Hours of operation: Sunday 7:00 AM – 10:00 PM

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Monday 7:00 AM – Midnight Tuesday – Thursday Open 24 Hours Friday Midnight - 10:00 PM Saturday 7:00 AM - Midnight

Back to Resource Information CAR RENTAL AGENCIES Following are the three Doubletree preferred companies, their locations, and contact numbers. Hertz Rent-A-Car 800-654-3011 Local phone number: 206-433-5275 3201 A 176th St SeaTac, WA 98188, Avis Rent-A-Car 800-321-3712 1) Airport Rental Location: Local phone number: 206-433-5231 2580 S 156th St SeaTac, WA 98158 2) Local phone number: 206-433-5232 1708 International Blvd Seattle, WA 98188 Budget Rent-A-Car 800-527-0700 Local phone number: 206-431-8850 17808 International Blvd SeaTac, WA 98188 Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure his/her room, the Doubletree Hotel Seattle Airport will require full payment in advance for room and tax charges. In addition, there will be a $50.00 per day refundable deposit for incidental charges. If the guest does not wish to establish credit for incidental charges, the guest room phone will be restricted to room-to-room calls. All room folio charges from the food and beverage outlets and movie charges will also be restricted. Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is after 3:00 P.M., and checkout is 12:00 P.M. All guests arriving before 3:00 P.M. will be accommodated as rooms become available. Our Guest Services Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day.

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Early Departure Your guests will have the opportunity to confirm their departure date at check-in. Once this departure date has been confirmed, there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date. Late Departure Late checkouts are available upon request and subject to availability. Please contact the Front Desk directly to discuss availability and associated fees. Express Checkout With Express checkout, your room folio is provided at your door early in the morning of your departure. Simply verify the charges, if changes need to be made to your folio, please dial the CARELINE, extension 29 to check-out. Please leave your keys in the room. If you are not departing the hotel immediately, luggage storage can be arranged at the bellman’s desk. Back to Resource Information COFFEE MAKER Guests staying at the Doubletree Hotel Seattle Airport can enjoy a fresh cup of coffee by Wolfgang Puck every morning. Wolfgang Puck Estate Grown Coffees are crafted from Wolfgang’s own recipe of distinctive and exotic coffee beans chosen from a few selected estates around the world. The product is carefully hand-roasted in small batches to his high standards. Each guestroom comes with a:

Wolfgang Puck – Dual Cup Pod Coffee Maker

Wolfgang Puck – Logo’d Paper Cup, 10 oz

Lid for To Go Cup

Paper Sleeve for To Go Cup

Wolfgang Puck Coffee Sumatra Blend – Regular

Wolfgang Puck Coffee WP Reserve Blend – Decaf

Wolfgang Puck Chamomile Tea Bag

Wolfgang Puck Earl Gray Tea Bag

Wolfgang Puck Condiment Kit – Contains 2 Equal, 2 Sugar, 2 Stir Stick, 1 Napkin Back to Resource Information CONCIERGE The veteran concierge team at the Doubletree Hotel Seattle Airport has the most current information on events and coming attractions. They are extremely knowledgeable at recommending restaurants in the downtown Seattle area as well as the airport area. Back to Resource Information CONVENTION CENTER SEATTLE Washington State Convention and Trade Center 800 Convention Place Seattle, WA 98101 206-694-5000

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[email protected] http://www.wsctc.com/ Travel – Total Estimated Distance: 14.73 miles

Driving Time: 15-20 minutes Approximate Taxi Cost: $25.00 Sound Transit’s Link Light Rail Fare and Schedule: http://www.soundtransit.org/Riding-

Sound-Transit.xml Back to Resource Information CREDIT CARDS The Doubletree Hotel Seattle Airport accepts most major credit cards including American Express, Visa, Diners/Carte Blanche, Discover, JCB, and MasterCard. Back to Resource Information CREDIT POLICY Unless you have established credit in advance with us, you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function. If you would like to establish credit, please contact your Catering/Event Manager. Back to Resource Information DEBRIEF MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback. Your Event Manager will coordinate a convenient time. Back to Resource Information DECORATIONS Please contact your Catering/Event Manager for a description of items available as well as complete party package menus. We are happy to suggest ideas on novel favors, souvenir menus, printed programs, creative ice carvings, theme food presentations, and room accent decor and specialty linens. We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it. All displays and/or decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such. Items can not be affixed to walls or ceilings. Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference. SH Worldwide 1000 Dexter Avenue N., Suite 502 Seattle, WA 98109

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Phone: (206) 623-2090 Fax: (206) 623-2540 [email protected] http://shworldwide.com/index.php Back to Resource Information DEPOSITS Required group cash deposits are outlined in your sales contract. Cash deposits may be made at anytime throughout your stay and placed to your master account balance. Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in. Back to Resource Information DIAGRAMS Diagrams are available on our website or you may contact your Catering/Event Manager. Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements. Please advise your Catering/Event Manager if a special meal is required. Back to Resource Information DIRECTIONS TO THE HOTEL From Seattle/Tacoma International Airport:

Follow signs to Highway 99 – (International Boulevard) Turn right onto International Boulevard. Turn left at first light into the Doubletree Hotel Seattle Airport parking lot.

From I-5 North or South Take exit #152 (188th/Orillia Road). The hotel is located 1 mile west of I-5, on the right hand corner of 188th and International

Boulevard. From I-405 South

Follow I-405 to the I-5 interchange. Follow I-5 South, exit #152 (188th/Orillia Road). The hotel is located 1 mile west of I-5 on the right hand corner of 188th and International

Boulevard. www.seattlesirport.doubletree.com Back to Resource Information DRUG STORES Below are the nearest drug stores to the Doubletree Hotel Seattle Airport: Bartell Drugs: Des Moines Store 21612 Pacific Hwy S. Des Moines, WA 98198

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(206) 878-4628 Store (206) 878-4627 Pharmacy www.bartelldrugs.com Hours of Operation: Monday – Friday Saturday Sunday Store 8AM-9PM 9AM-7PM 10AM-7PM Pharmacy 9AM-9PM 9AM-6PM 10AM-6PM Rite-Aid: Burien Store 110 SW 148th Street Burien, WA 98166 (206) 835-0166 Store www.riteaid.com Hours of Operation: Monday – Friday Saturday Sunday Store 8AM-10PM 8AM-10PM 8AM-10PM Pharmacy 9AM-9PM 9AM-7PM 10AM-6PM Back to Resource Information DRY CLEANING Dry cleaning services are available to guests. Complete the form located in the guest room, and drop the garment(s) off at the Concierge’s desk in the main lobby. Garments picked before 7:30 a.m. will be returned by 5:00 p.m. the same day. Garments picked up after 7:30 a.m. will be delivered the next day. Please note that there is no service on the following holidays: Memorial Day, July 4, Labor Day, Thanksgiving, Christmas and New Year’s. Back to Resource Information eEVENTS Whether you’re searching for space for that all-day business meeting or planning a reunion or special celebration, the Hilton Family of Hotels give you the online resources you need to plan and book your next event. Visit www.doubletree.co/groups. Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs. Please contact your Catering/Event Manager if you require an electrical services request form to secure additional power and/or labor services. All requests for power requirements are to be communicated to your Catering/Event Manager. A complete production package is also available through your Catering/Event Services Manager. Please see forms for pricing and ordering. Back to Resource Information ELEVATORS The Doubletree Hotel Seattle Airport has nine guest elevators. Four elevators are located in the wings of the hotel. Four elevators are located in the tower entrance and connect to the tower guestrooms, the Cascade meeting rooms, and Executive offices. One elevator is located off the main ballroom lobby accessing the Evergreen meeting rooms.

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Back to Resource Information EMERGENCY PROCEDURES The Doubletree Hotel Seattle Airport is fully prepared to handle different types of situations to assist our guests. The following is information on our emergency procedures: The hotel internal emergency push button is easily located on all the dual-line phones in

guestrooms. The hotel has an emergency response team 24 hours a day. In the event of an emergency, pressing

the emergency push button will initiate the appropriate response. Paramedics, Fire Department, and the Police Department are all located approximately 10 minutes

from the hotel. Our Security Staff is trained in CPR and First Aid. Emergency evacuation routes and procedures are located on the inside of all guest room doors. Nearest emergency room and hospital:

Highline Medical Center - Burien 1621 Sylvester Road SW Burien, WA 98166 (206) 244-9970 Phone (206) 431-5314 Emergency Room

Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation, protecting the environment is a top priority. Responsible environmental activity is good for both our business and the community. Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment. We provide guidelines for all of our facilities, and our goals are to “Reduce – Reuse – Recycle” whenever possible. Back to Resource Information EXPRESS CHECKOUT With Express Checkout, your room folio is at your door early in the morning of your departure. Simply verify the charges, use the television remote or dial the CARELINE extension 29 to checkout. Please leave your keys in the room. If you are not departing the hotel immediately, luggage storage can be arranged at the bellman’s desk. Back to Resource Information FAX MACHINES Fax machines are available to hotel guests at the Front Desk and Business Center. Should your meeting require fax machine usage; rentals can be arranged through the PSAV Presentation Services. Please contact your Catering/Event manager. Back to Resource Information FAX NUMBERS Accounting: (206) 576-1256 Catering/Event Services: (206)-439-4596 Executive Office: (206) 901-5902 Front Desk/Guest Faxes: (206)-901-5923

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Reservations office: (206)-439-6151 Sales: (206)-901-5902 Back to Resource Information FIRE CODES The following are a few general regulations that typically fall under local fire authorities’ specifications. They should be considered when planning and coordinating space, decorations, etc., in the ballrooms and meeting rooms, as well as all other applicable laws, codes, and regulations. Where exits are not immediately accessible from an open floor area, safe and continuous passageways, aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel. The aisle needs to be as wide as or wider than the exit to which they are leading. There will not be any setup permitted in front of any exit doors. Staggering of dining tables is not permitted. All room sets must be in compliance with the local fire department regulations pertaining to occupancy load, mandatory aisles and ceiling clearance fire exits. Any event which has vehicle displays, fog machines, fueled cooking demonstrations, laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall. All associated fees for permits, floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event. Contact your Catering/Event Manager for details and information regarding additional permits that may be required. Every required exit, exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency. No furnishings, decorations, or other objects shall be placed so as to obstruct exits, access thereto, egress there from, or visibility thereof. Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit. Mirrors shall not be placed on exit doors. Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit. No open flame devices shall be used in any meeting rooms. When necessary for ceremonial or religious purposes, the Fire Marshall having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants. Any furnishings, decorations, and stage settings shall be fire retardant treated and must display certificate of proof. Local fire authorities in advance of event set-up shall approve all extensive production plans. Distance between tables must be equal to or greater than the required aisle width plus 19” for chairs on one or 38” for chairs on both sides. It is ultimately the group’s responsibility to ensure that your event complies with all applicable laws, including, but not limited to fire and safety codes, rules and regulations. Back to Resource Information

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FITNESS CENTER The Doubletree Hotel Seattle Airport has two fitness centers. They are perfect complements for your convention and meeting needs. One is located in Wing 7 next to the Olympic meeting rooms and the other is on the third floor of Wing 5. You will find everything you need to suit your health and fitness needs. The fitness center offers a full range of Pre-Cor® cardio, strength, and conditioning equipment with a large selection of free weights. Both fitness centers provide complimentary towels and water stations. Both fitness centers are available 24 hours. Back to Resource Information FLAGS Our banquet department currently has the United States flag and the Washington State flags in inventory. If you require additional flags, please discuss rental costs with your Catering/Event Manager. Back to Resource Information FOOD DONATIONS Doubletree is committed to assist our communities in the effort to alleviate hunger in this country. Our hotels often have prepared food available from over-production that can be donated to charitable organizations for service to their constituencies. We ask you to cooperate with us in this endeavor. Back to Resource Information GENERAL MANAGER Mr. Frank Welton has over 33 years of experience in the hospitality industry, and has held key positions within a variety of Hilton Worldwide hotels. Mr. Welton is thrilled to welcome your group to the Doubletree Hotel Seattle Airport and is accessible as needed. Back to Resource Information GIFT IDEAS http://www.doubletreeathome.com/ DoubleTree at Home Merchandise http://www.hiltontohome.com/ - The Hilton Serenity Collection http://www.waldorfcollection-hotelsathome.com/home.html - The Waldorf Collection Back to Resource Information GRATUITIES Informally known as tipping in the United States, gratuities are voluntary. Tips are traditionally rewarded for services performed and supplement an employee's income. Recommended tips for Housekeeping are $1.00-2.00 per day, Bellman - $1.00 per bag and discretionary for above and beyond services provided for you. Disclosure: all gratuities not outlined in the contract are discretionary. Back to Resource Information

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GROUP RESERVATIONS IDENTIFICATION PROGRAM (G.R.I.P.) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations. Automates the process of all reservations booked within or around an associated group block

Reduces exposure to attrition

Ability to monitor booking pace

No charge – it’s FREE

Back to Resource Information GROUP CHECK-IN, ARRIVALS AND DEPARTURES The Doubletree Hotel Seattle Airport has a specially designed group entrance to accommodate the needs of your group. The group entrance is located on the east side of the tower building and has ample room for bus loading and unloading. The tower entrance is also conveniently located near the ballrooms and meeting rooms. The foyer area adjacent to the tower entrance may be reserved and set up for satellite check-in and convention registration, depending on your arrival pattern. All coach arrivals will be directed to the tower entrance, as the front entrance becomes easily congested and large movements can be more efficiently accommodated. Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges, unless we have agreed to accept a letter of guarantee from your organization, and it is on file at time of check-in. If your guests are arriving via group transportation and an arrival manifest has been supplied, we will be happy to have all of the rooms assigned in advance and key packets prepared. If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest, we will assign rooms on a first-come, first-serve basis. Back to Resource Information GUEST LIST MANAGER

Guest List Manager is an on-line tool provided to group customers, and allows them to view room counts, manage their rooming lists, and book multiple reservations online. Please contact your Event Manager for more information.

Back to Resource Information GUEST ROOMS The hotel’s current bedding breakdown is as follows:

The hotel’s current bedding breakdown is as follows: Total Number of Guestrooms: 850

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Total Non-Smoking: 840 Total Number of Floors: 14 Total Number of ADA Guestrooms: 18

Room Type Total Square Feet Standard King 230 300-400

Standard 2 Queen 210 300-400 Standard Queen 80 300

Accessible 2 Queen 4 300-400 Smoking 2 Queen 9 300-400

Smoking King 1 300-400 Accessible 2 Queen with tub 7 300-400

Family Room 8 700 Deluxe King 22 400

Deluxe 2 Queen 71 400 Superior King 42 400

Premium Corner King 30 400 Superior 2 Queen 117 400

Parlor Suite 5 850 Lakeside Suite 4 1000

Presidential Suite 3 1200 Deluxe Accessible King 3 400

Deluxe Accessible 2 Queen 4 400

Washington state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adults/children). The Doubletree Hotel Seattle Airport is pleased to present the luxurious Sweet Dreams by Doubletree Sleep Experience, today’s premier bedding package including plush top mattress and luxury linens. Doubletree provides complimentary Neutrogena bath products including Neutrogena Fresh Foaming Cleanser, Neutrogena Defense Moisturizer SPF30 and Neutrogena Body Lotion. Back to Resource Information GUEST ROOM DELIVERIES Bell Services at the Doubletree Hotel Seattle Airport delivers non-food or packaged deliveries to the guest rooms. There is no charge for box or envelope delivery for individual guests. However, when a group has amenities to be delivered to their participants, a contractual agreement is made between the Catering/Event Manager and the Group Contact. Back to Resource Information GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial the CARELINE extension 29. A hotel operator will direct your needs to the appropriate hotel contact. Back to Resource Information

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HEAT

HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect, analyze, and track environmental and social performance at our property as well as our brands globally. In so doing, we are able to integrate sustainability as a core performance metric and drive economic and social returns. Your Catering/Event Manager can share detailed information. Back to Resource Information HHONORS FLOOR Doubletree Hotel Seattle Airport will pre-block Hilton HHonors reservations based on preference when available. The rooms include 2 bottles of complimentary Hilton HHonors water. At check in the Diamond and Gold members receive a welcome letter with their key packet which includes all their information and the internet code for complimentary high speed access in the rooms. Based on the My Way Preference, Diamond and Gold members receive either 1,000 bonus points or complimentary continental buffet breakfast for each night they stay. Back to Resource Information HOSPITALITY DESKS Your Catering/Event Manager is happy to arrange a hospitality desk for your group. Phones may be arranged in advance with either in-house extensions or direct dial numbers. Should you require a larger area for an office, storage or hospitality, please consult your Catering/Event Manager for space availability. Handwritten signs and flip charts are not allowed in any hotel public areas. Professionally printed signs may be requested in advance. Back to Resource Information HOTEL FACTS/HISTORY The following is a fact sheet for the Doubletree Hotel Seattle Airport: Location: Airport Address: 18740 International Boulevard. Seattle, WA 98188 Telephone: (206) 246-8600 Facsimile: (206) 901-5923 Reservations: 800-222-TREE Website: www.seattleairport.doubletree.com Developer: Hilton Hotels Managed By: Hilton Hotels Corporation Grand Opening: 1969 Last Renovation: 2007-2008 Back to Resource Information HOUSEKEEPING Daily housekeeping services, which consists of general cleaning, takes place between 8:00 a.m. and 4:30 p.m. Should one of your guests require special times of service, requests may be made directly with Housekeeping or your Catering/Events Manager.

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The suggested housekeeping gratuity is $1.00 per day. Some groups may have the gratuity rate predetermined in the contract and billed to the master account. Each guest room is provided with several special service amenities at no additional charge. These items include: an iron and ironing board, coffee maker, hairdryer, bath/shower amenities, and extra pillows. Additional bedding available for children: cribs and rollaways. Please note there is a maximum of four persons (including children) allowed per room. Back to Resource Information IN CONJUNCTION WITH (ICW’s) Any group hosting an In-Conjunction with Event is solely responsible for all charges and activities. The hosting convention must authorize all arrangements for meeting space, assignments, food, beverage, etc. Groups meeting in conjunction with a conference, but not part of the official convention program who require meeting space and separate billing, are subject to credit approval. All meeting space, if available, will be at the hotel’s normal prevailing room rental rates and will be subject to the hotel’s standard contract terms and conditions. A listing of all ICW’s should be sent to the hotel no later than 90 days prior to the actual event, so that they can be individually contacted by the Catering/Event Services Department to set up food, beverage and billing arrangements. Back to Resource Information INDEMNIFICATION To the extent permitted by law, you agree to protect, indemnify, defend and hold harmless the Hotel, Hilton, and the Owner, and their respective employees and agents against all claims, losses or damages to persons or property, governmental charges or fines, and costs (including reasonable attorney’s fees), arising out of or connected with your function, except those claims arising out of the sole negligence or willful misconduct of the hotel. Back to Resource Information IN-ROOM DINING In-Room Dining is available for breakfast, dinner, snacks and beverage service. In-Room Dining may be reached by dialing extension 22. Back to Resource Information INTERNET SERVICES The Doubletree Hotel Seattle Airport has wireless high speed internet service available in all meeting areas of the hotel. AT&T is the hotel’s Internet Service Provider, while Datanamics is the hotel’s internet support company. Should you have any questions, please contact your Catering/Event Manager. Back to Resource Information KEY CARDS Please contact your Catering/Event Manager regarding the need for keys to any of your meeting, office, or hospitality rooms.

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Your Catering/Event Manager can help you customize key cards for your group. They are an excellent way to market your organization. Back to Resource Information KEY HOTEL CONTACTS The Doubletree Hotel Seattle Airport Managing Committee consists of the following people: General Manager Frank Welton 4000 Director of Operations Rachel Blake 4020 Director of Finance Eric Kiefer 4081 Director of Front Office Marc van der Kolk 4072 Executive Chef Bruce Fry 4028/4128 Director of Engineering Glen Hoffman 4145 Area Director of Sales & Marketing Anne Santistevan 4014 Director of Catering Karen Muller 4034 Director of Events Julie Koske 4465 Back to Resource Information LABOR The Hotel Employees and Restaurants Employees Union (HERE) local 8 is represented at the Doubletree Hotel Seattle Airport. Back to Resource Information LIGHTSTAY LightStay is our internal measurement system to collect, analyze, and track environmental and social performance at our property as well as our brands globally. In so doing, we are able to integrate sustainability as a core performance metric and drive economic and social returns. Your Catering/Event Manager can share detailed information. Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a VIP group transported by a limousine town car, or through an outside service. Oleg Town Car Service is our preferred service and can be arranged through our hotel concierge. Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions. If you desire specialty linen, or would like quotes on theme-coordinated linens and chair covers, please consult your Catering/Event Manager. Back to Resource Information

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LIQUOR LAWS The State of Washington has strict liquor laws that must be followed by the Doubletree Hotel Seattle Airport. Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Doubletree Hotel Seattle Airport, no group may bring in their own alcohol to be served. The legal drinking age in the state of Washington is 21 years. Your Catering/Event Manager may provide a copy of some of the applicable State of Washington liquor laws upon request. Back to Resource Information LOCAL INFORMATION

¼ mile south of the Seattle/Tacoma Int’l. Airport Complimentary 24 hour shuttle to and from the airport

Distances from:

Downtown Seattle 12 Miles Downtown Tacoma 17 Miles Seattle Amtrak Station 15 Miles Tacoma Amtrak Station 17 Miles Boeing Field Airport 7 Miles Canadian Border (Vancouver, BC) 150 Miles

Day Trips & Attractions

5th Avenue Theatre 15 Miles King County Aquatic Center 13 Miles Ballard Locks/Salmon Ladder 20 Miles Enchanted Village Water Park 10 Miles Marymoor Park (Bellevue) 35 Miles Museum of Doll Art (Bellevue) 20 Miles Museum of Flight 7 Miles Mt. Rainier 70 Miles Mt. St. Helens 120 Miles Naval Undersea Museum 70 Miles NW Railway Museum 32 Miles NW Trek Wildlife Park 50 Miles Ocean Beaches 100 Miles Olympic National Forest 70 Miles Snoqualmie Falls 32 Miles Woodland Park Zoo 30 Miles Seattle Center: 15 Miles

- Featuring: Pacific Science Center, Monorail, Opera House, Flag Pavilion, Monorail, Space Needle

- Children’s Museum, Experience Music Project Seattle Waterfront: 15 Miles

- Featuring: Aquarium, Argosy Cruises, Bell Harbor, Convention Center, Tillicum Village, Spirit of Seattle Cruises, Trolley, Victoria Clipper, WA State Ferries, Food, Shopping, etc.

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Downtown Seattle: 15 Miles - Featuring: Art Museum, City Center Mall, Paramount Theatre, Pike Place Market,

Pioneer Square, Underground Tour, WA State Convention Center, WA State Stadium & Exhibition Center, Key Arena, Seahawks Stadium, Safeco

Wineries & Breweries Chateau St. Michelle Winery 40 Miles Columbia Winery 40 Miles The Pike Pub and Brewery 15 Miles Pyramid Breweries 15 Miles Redhook Ale Brewery 40 Miles Thomas Kemper Brewery 45 Miles Snoqualmie Winery 40 Miles Hale’s Brewery and Pub 15 Miles

Companies

Boeing 10 Miles Flight Safety 5 Miles Microsoft 35 Miles Weyerhaeuser 10 Miles

Shopping Westfield Shoppingtown (Southcenter Mall) 3 Miles IKEA (Southcenter) 4 Miles Super Mall of the Great NW 10 Miles The Commons (SeaTac Mall) 8 Miles

Golf Facilities Foster Golf (Southcenter) 6 Miles Elk Run (Maple Valley) 15 Miles North Shore (Federal Way) 15 Miles Riverbend (Kent) 7 Miles Gold Mountain (Belfair) 42 Miles McCormick Woods (Port Orchard) 40 Miles

Casinos Drift on Inn Roadhouse (Seattle) 30 Miles Emerald Queen (Tacoma) 15 Miles Freddie’s Club (Renton) 5 Miles Harrah’s Skagit Valley 70 Miles Muckleshoot (Auburn Area) 15 Miles P.J. Pockets Casino 15 Miles Silver Dollar Casino (SeaTac) 2 Miles Snoqualmie Casino 32 Miles Suquamish Clearwater (Bainbridge) 40 Miles Tulalip Resort Casino 51 Miles

Sports Emerald Downs (Horse Racing) 12 Miles ShoWare Center (Thunderbirds) 15 Miles Seattle International Raceway 25 Miles Safeco Field (Mariners) 15 Miles Tacoma Dome 16 Miles

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Military Fort Lewis Army Base (Tacoma) 33 Miles McChord Airforce Base (Tacoma) 30 Miles Bangor Navy Base (Silverdale) 45 Miles Everett Naval Station (Everett) 40 Miles

Restaurants Walking distance: 13 Coins (Open 24 hours) Denny’s Diner Sharp’s Roaster Silver Dollar Casino Gregory’s Jack in the Box Dave’s Diner Yukon Landing Taco Bell Doubletree Restaurants: Coffee Garden Seaports Hilton Restaurant: Spencer’s Steaks & Chops Southcenter: Applebee’s Neighborhood Grill 2 Miles Azteca Mexican Restaurant 2 Miles Bahama Breeze 3 Miles California Pizza Kitchen 2 Miles Cheesecake Factory 3 Miles Claim Jumper 2 Miles NewPort Bay Restaurant 2 Miles Olive Garden 3 Miles Outback Steakhouse 2 Miles Rain Forest Café (Westfield Shoppingtown) 3 Miles Red Robin 2 Miles Simply Thai 2 Miles Stanfort’s 2 Miles Sizzler 2 Miles Zoopa 2 Miles Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner. All found property in the hotel will be recorded, stored, and disposed of, whether it is found in a guestroom, public space, or any other area of the hotel. We will make every attempt to determine the legitimate owner and return the found property. If the owner cannot be determined within ninety days (or other time period specified by local law), the found property will be disposed of in accordance with the state law. If no local or state law exists, or these agencies decline involvement, the property shall be returned to the finder. This policy does not apply to minor items found on the property such as a toothbrush, ladies hosiery, cigarettes, etc. Back to Resource Information

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LUGGAGE STORAGE Our bellmen can temporarily store luggage in a secure location within the hotel should the hotel be in an overflow situation. In addition, and based on availability, a banquet/meeting room may be set aside for larger departures to store hand carry luggage for individuals leaving later in the day. It is requested that the travel staff supervise these items, as they will be stored at your own risk. Back to Resource Information MANAGER ON DUTY (M.O.D.) For your convenience, a manager on duty is available and can be accessed via the guest service CARELINE hotline at extension 29. Back to Resource Information MAIL SERVICES Our Business Center offers shipping services. If you have a large number of items that need to be mailed, or require shipping materials, we suggest Kinko’s FedEx located in Tukwila 4 miles from the hotel. They offer complete mail services as well as materials. Kinko’s FedEx hours of operation: Sunday 7:00 AM – 10:00 PM Monday 7:00 AM – Midnight Tuesday – Thursday Open 24 Hours Friday Midnight - 10:00 PM Saturday 7:00 AM - Midnight The nearest United States Post Office is located in Renton and can be reached at (425) 255-3034. Please see your Catering/Event Manager if you would like to arrange an on-site service for your group. Back to Resource Information MASTER ACCOUNTS See Sales Agreement. Back to Resource Information MEDICAL FACILITIES/SERVICES Urgent Care/Emergency Room/Hospital Highline Medical Center - Burien

16251 Sylvester Road SW Burien, WA 98166 (206) 244-9970 Phone (206) 431-5314 Emergency Room Travel time from the hotel is approximately 9 minutes

Highline Medical Center – Tukwila 12844 Military Road S Tukwila, WA 98168 (206) 244-0180 Phone (206) 248-4730 Emergency Room Travel time from the hotel is approximately 10 minutes

Back to Resource Information

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MEETING ROOM CAPACITIES Room LxWxH Sq. Ft. Grand Ballroom 209x65x14’ 13,600 1, 2 each 60x65x14’ 3,900 3 89x65x14’ 5,800 1 & 2 combined 120x65x14’ 7,800 2 & 3 combined 149x65x14’ 9,700 Northwest Ballroom 125x50x13’ 6,250 1 40x50x13’ 2,000 2 43x50x13’ 2,150 3 42x50x13’ 2,100 1 & 2 combined 83x50x13’ 4,150 2 & 3 combined 85x50x13’ 4,250 Olympic 1, 2, 3 each 30x21x8’ 630

Room LxWxH Sq. Ft. Evergreen

1, 2 each 36x28x8’ 1,008

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1 & 2 combined 72x28x8’ 2,016 3, 4 each 36x30x8’ 1,080 3&4 combined 72x30x8’ 2,160 Cascade 1-8 each 15x29x8’ 435 9, 10 each 30x29x8’ 870 11-13 each 28x33x8’ 924 1 & 2; 3 & 4; 5 & 6; 7 & 8 30x29x8’ 870 (combined) 9 &10 combined, each 58x29x8’ 1,740 Maxi’s Ballroom 65x45x8’ 2,925

Back to Resource Information MEETING ROOM DELIVERIES For small exhibits, when a drayage company is not being used, standard boxes or packages to and from the exhibit area will be delivered by the hotel banquet staff. Please contact your Catering/Event Manager regarding charges. Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items:

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Banquet or classroom tables and chairs Linens Pads, pens, and hard candy Ice water station Depending upon the extent of the setup requirements, additional charges may be incurred. Please contact your Catering/Event Manager for miscellaneous/electrical charge price sheets. All meeting rooms are set non-smoking. Back to Resource Information NEWSPAPERS/PUBLICATIONS Newspapers available in our gift shop are: - USA Today - Seattle Times - New York Times - Wall Street Journal They are delivered to the Doubletree Hotel Seattle Airport’s gift shop at 6:30 a.m. daily. Back to Resource Information OFFICE EQUIPMENT/SUPPLIES The Business Center offers a complete range of services including rental of computer systems, copier machines, facsimile machines, secretarial support, photocopying, word processing services, fax transmission, and shipping and mail services, just to name a few. Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested. Discuss your group’s needs with the Business Center or with your Catering/Event Manager. The Business Center is available on a 24 hour basis by guest room key card access. For large quick printing or copying jobs, we recommend calling: FedEx Kinko’s, Office and Print Services 112 Andover Park East Ste A Tukwila, WA 98188 (206) 244-8884 [email protected] www.fedex.com Hours of operation: Sunday 7:00 AM – 10:00 PM Monday 7:00 AM – Midnight Tuesday – Thursday Open 24 Hours Friday Midnight - 10:00 PM Saturday 7:00 AM – Midnight Back to Resource Information

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PARKING The Doubletree Hotel Seattle Airport offers self-parking in both our front and back parking lots. Self-parking is based on the posted hourly rates. Valet parking is available at the porte-cochere and offers a discount for park and fly customers. If you are planning a large movement or delivery of rental cars for a specific group event or activity, please advise your Catering/Event Manager so that specific parking may be reserved. Back to Resource Information PERSONALIZED GROUP WEB PAGE (POG)

Personal Group Web Page (POG) is an on-line tool provided to group customers. Attendees use the web page to make their guestroom reservation and receive the group rate. Please contact your Event Manager for more information.

Back to Resource Information PETS POLICY

Pets are welcome at the Doubletree Hotel Seattle Airport. Service animals are always welcome and must be accommodated.

Back to Resource Information

POOLS

The Doubletree Hotel Seattle Airport has an outdoor pool and whirlpool. Guests can easily access the pool area with a swipe of their guestroom key card. Complimentary towels are provided for all hotel guests. There is no life guard on duty. Back to Resource Information POST EVENT REPORT

For meetings and conventions with more

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than 100 rooms on peak night, your Event Manager will complete a Post Event Report. This report details room pick-up and food and beverage revenues. Back to Resource Information POSTING OF EVENTS The Doubletree Hotel Seattle Airport has reader boards throughout the hotel allowing guests and attendees to easily find their meeting. You can find a daily list of events at the front desk lobby, the tower entrance, and various smaller boards throughout the hotel. All of the meeting rooms have visible door cards with the meeting room name and a placard of the particular meeting taking place that is created by our Banquets Department. Back to Resource Information PUBLIC TRANSPORTATION Seattle Express is a shuttle service that provides transportation service to downtown Seattle and the Westfield Southcenter mall. The shuttle picks up and drops off near the front of the hotel. Seattle Express provides a complimentary shuttle to and from the Westfield Southcenter mall. Our hotel concierge can assist you obtain a current shuttle schedule. Taxis are readily available at the airport and can be arranged through our hotel concierge for pick up at the hotel. Back to Resource Information PYROTECHNICS The Doubletree Hotel Seattle Airport does not permit any type of Pyrotechnics. Please see your Catering/Event manager for more information. Back to Resource Information RADIOS/PAGERS/NEXTELS We will assist you in obtaining walkie-talkie radios and/or Nextels for use during your program. Please consult your Catering/Event Manager for assistance. Back to Resource Information

RAPID!

RAPID! is the Hilton Family’s online reservations tool that allows you to utilize the standard RAPID! Excel format to automatically create reservations from meeting planner rooming lists. Please contact your Event Manager for more information Back to Resource Information

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RECYCLING The Doubletree Hotel Seattle Airport participates in a recycling program that is specifically designed to accommodate the hotel's procedures of operation, hotel activities, and structural design as well as any state or local ordinances. Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk, please consult with your Catering/Event Manager. Registration attendants are easily scheduled with sufficient notice. Back to Resource Information RESTAURANTS Seaports features new signature cocktails, local micro beers, and an extensive wine list with about 100 labels from around the world. Our culinary pallet features fresh, local and seasonal Northwest cuisine. Enjoy a fresh harvest of wild salmon, natural beef and locally grown fruits and vegetables. Our Culinary Team is internationally diverse, creating contemporary one of kind flavors found only in the Pacific Northwest. Seaports will be open at 11:00 AM daily and last call is 1:30 AM. The Coffee Garden Restaurant is the Doubletree Hotel Seattle Airport’s full service restaurant for breakfast. Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in Seattle. Back to Resource Information SAFES/SAFE DEPOSIT BOXES At the Doubletree Hotel Seattle Airport safety boxes are available for guests at the Front Desk 24 hours a day. There is no charge for usage but if the key is lost, the guest is responsible for $100.00 to have the lock and key replaced. The Safe Deposit Agreement:

In consideration of the Hilton Hotel granting to the undersigned (Guest) the use of a safe deposit box, Guest agree to the following terms and conditions of use of Hotel’s safe deposit facilities.

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Hotel has no duplicate keys to safe deposit box issued to Guest. In the event Guest shall lose key to the safe deposit box, Guest will notify Hotel immediately and the expense of opening and replacing the lock shall be paid by guest. Hotel will retain reasonable hours for access to safe deposit boxes but at certain times may require reasonable advance notice from Guest of intention to gain access. Access to Guest’s safe deposit box shall be granted only to the Undersigned.

Back to Resource Information SECURITY If required, in our sole judgment, in order to maintain adequate security measures in light of the size and/or nature of your function, you will provide, at your expense, security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located, which agency will be subject to our approval. Such security personnel may not carry weapons. Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to 3 days prior to the event/convention. Arrangements must be made through your Catering/Event Manager for storage. Storage for your advance boxes and convention supplies is limited at the Doubletree Hotel Seattle Airport. If you are anticipating shipping a large volume of materials, we suggest you consult your Catering/Event Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up. We cannot be responsible for contents. When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage. Conference Name Event Dates Client / Guest Name Hold for Arrival (arrival date) Attention <your catering/event contact> Hotel Name / Address / City State Zip Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package. Guests will be responsible for the packing and return of all packages. Receiving, handling and shipping charges may apply. No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC). Shipping from the Doubletree Hotel Seattle Airport The Doubletree Hotel Seattle Airport utilizes UPS and FedEx for our shipping needs. Please see the websites of UPS and FedEx for pick-up and delivery schedules. A Freight-Forwarding Form should be obtained from your Catering/Event Manager and completely filled out for shipping.

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Purchasing Office Hours: Monday – Friday: 6:00 AM – 4:00 PM Closed on Saturday and Sunday Back to Resource Information SHOPPING Westfield Shoppingtown Southcenter 633 Southcenter Seattle, WA 98188 (206) 246-7400 http://westfield.com/southcenter/ Hours of operation: Monday – Saturday: 10:30 AM – 9:00 PM Sunday: 11:00 AM – 7:00 PM Department stores and restaurant hours vary and are subject to change. Back to Resource Information SIGNAGE/BANNERS The Doubletree Hotel Seattle Airport takes pride in the condition and aesthetic appearance of our facility. In order to maintain a quality image for all Hotel guests, there are a few things we ask of you during your stay: Only professionally printed signage is allowed in the meeting/convention areas. These signs can be used with easels or in sign stands. No handwritten signs or flipcharts are allowed outside the meeting rooms. No banners may be hung along the walls of the public areas. Banners may be hung from the skirting of the hospitality desks and at outdoor functions. Hotel personnel must provide the labor to hang the signs. In addition, nothing is to be placed over exit doors or located to conceal or obscure any exit. Back to Resource Information SMOKING The Doubletree Hotel Seattle Airport does not allow smoking in any of the public areas or meeting rooms. In compliance with Washington State, smoking is not permitted within 25 ft of public entrances. The hotel does have some smoking guestrooms available. Please contact your Catering/Event Manager for more information. Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system. Please contact your Catering/Event Manager with questions. There may be fees assessed for certain hookups as well as hourly labor charges.

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Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated, performance based system, built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices. Your Catering/Event Manager can share detailed information. Back to Resource Information SUITES The Doubletree Seattle Airport has 12 suites.

Presidential Suites are located on the Penthouse Floor in the Tower Building. Description: Traditional décor. Formal entry with recessed lighting. Large living room with couch and two chairs. Wet bar with refrigerator allowing plenty of space for entertaining. Dining room table and six chairs. King size bedroom with separate bath including walk-in shower, double sink vanity and private bathtub. Half bath located near entry for in-room guests. Balcony with entrances from living room and bedroom. Parlor Suites are located on the Penthouse Floor in the Tower Building. Description: Traditional décor. Similar to the Presidential Suite, but on a smaller scale. Living room has a couch and two chairs, with table and four chairs in dining area. King-size bedroom. Wet bar with refrigerator. Balcony with entrance from living room.

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Lakeside Suites are located in Wing 5B of the hotel. Description: Contemporary décor. Formal entry with recessed lighting. Half bath near entry for in-room guests. Dining room table with four chairs, large living room with couch, and beautiful views of Bow Lake.

Back to Resource Information SUMMIT MEETING In order to introduce our clients to the key contacts of the hotel, we would like to arrange a pre-convention meeting a day or two prior to your main group arrival. Please advise your Catering/Event Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour). Please note that for smaller groups, a smaller more personalized meeting may be set up involving key operational department heads. Back to Resource Information

SUSTAINABILITY

Corporate Mission Statement: Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow. Through action and innovation we will lead our industry in projects and programs that:

Enhance the guest experience Engage our employees Improve operational efficiency Advance building design Strengthen our partnerships Serve our communities Protect our global environment Enrich our Family of Hotels

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The Doubletree Hotel Seattle Airport strives to protect the Earth by implementing simple, cost-effective initiatives that provide a reduced carbon footprint. As an airport property, we have implemented many initiatives that will help protect our environment. A few of them include utilizing a laundry wastewater reclamation system, reducing the use of hazardous substances, managing energy consumption and conserving water, recycling discarded cooking oil and turning it into bio-diesel fuel and food waste into composted soil. Back to Resource Information TAXES The current Washington State General Excise Tax is 9.0%. The current Washington State Hotel Tax is 12.4% (includes state tax). Current food and beverage tax is 9.5%. All goods and services are subject to state tax including but not limited to food, beverage, labor, and gratuities. Back to Resource Information TAXI CABS The city of Seattle has many taxi companies available to our guests. Please contact our hotel concierge to make special transportation arrangements. Back to Resource Information TEAM MEMBER RECOGNITION The Doubletree Hotel Seattle Airport takes great pride in all of their hardworking team members. To honor and appreciate their staff, the Doubletree participates in various team member recognition programs. These programs include Champion of the Month for both Front of the House and Heart of the House team members, CARE Lotto drawings done monthly, Anniversary Awards which includes service pins and gift cards, Employee of the Year for both Front of the House and Heart of the House team members, and VIP Meeting Planner Recognition Award for all team members. Team member recognition is also presented to the managers at the Doubletree Hotel Seattle Airport. These include Leader of the Quarter and Leader of the Year. Back to Resource Information TELEPHONES/TELECOMMUNICATIONS The following types of telephones are available for guests, meeting and convention service and administrative staff. Please advise your Catering/Event Manager if you need the use of a phone for your program.

House phones

Used for in-house calls only.

DID Lines

DID lines can be used for local, long distance, minimal PC and faxing. A speaker phone can be added to a DID line. Contact your Catering/Event Manager for pricing.

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Internet Access

High speed internet access is available in all meeting rooms. Wireless internet access is only available in the front lobby of the hotel. Please contact your Catering/Event Manager for more information. Guest Room Calls Type of Call Instructions Rates Direct Dialed – bill to the room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number Local Rate

+ $.10 per minute after 60 min. Pending time and distance of number called. Charges may vary.

800/888/8xx Toll Free 9+1+Number No charge under 60 min. $.10 per minute after 60 min. Long Distance Domestic 9+1+Number AT&T Operator Assisted Rate,

less 50% of Surcharge International 9+011+CC+Number AT&T Operator Assisted Rate Directory Assistance Local 9+411 $1.00 Directory Assistance Long Distance 9+411 $2.00 Calling Card, Credit Card, Collect, & Third Party No charge under 60 min. $.10 per minute after 60 min. Long Distance Operator 0 No charge under 60 min. $.10 per minute after 60 min Other Common Carriers (950) 0 No charge under 60 min. $.10 per minute after 60 min Other Common Carriers 1010xxx 0 No charge under 60 min. $.10 per minute after 60 min Applicable taxes will be added. Rates are subject to change. Local, long distance or international calls will be billed to your account only if the called party answers. You may obtain free rate information at any time by dialing 9 + 00 and ask the Long Distance Operator for the rates of an Operator Assisted Call. Doubletree Hotel subscribes to MCI Long Distance and Verizon Select Services Operator Services. Time Warner is our local carrier. You have the right to reach other long distance carriers from this telephone and you may do so by dialing the access code provided by that carrier. Direct Complaints To: Federal Communications Commission

FCC Enforcement Division Washington, DC 20554 1-800-649-7570

Complaints for Time Warner maybe directed to: 9 + 1 + 888 + 245-0608 Complaints for MCI maybe directed to: 9 + 1 + 800 +873-6242 Complaints for Verizon Select Services maybe directed to: 9 + 1 + 800 + 708-1361 Voice Mail If the red light is flashing on your guest room telephone, you have received voicemail. To retrieve you message:

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1. Lift the receiver 2. Press MESSAGE key. 3. Follow recorded instructions. Should you require assistance while using voicemail, simply press the “*” key at any time. A personal greeting may be recorded on your guest room voicemail box. Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair, our concierge staff would be happy to arrange a rental for them. Back to Resource Information WIRED PAYMENT If you would like to have payment wired, please notify your Catering/Event Manager, and instructions will be faxed to you. Back to Resource Information WORSHIP SERVICES The following is a list of nearby locations.

Baptist Emmanuel Reformed Baptist Church 3752 S 182nd Street SeaTac, WA 98188

Buddhist Sahak Khemararam Budhist Association 824 S 100th Street Seattle, WA 98168 (206) 768-1824

Catholic

St. Thomas Church 4415 S 140th Street Tukwila, WA 98168 (206) 242-5501

Christian

Three Tree Church 16261 1st Ave S Burien, WA 98148 (206) 246-8803

Church of God

SeaTac Church of God 18435 42nd Ave S SeaTac, WA 98188

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(206) 243-8636

Episcopal King of Glory S 192nd St & 28th Ave S Seattle, WA 98188 (206) 447-0706

Jehovah’s Witness

Jehovah’s Witnesses: Burien Congregation 16715 Ambaum Blvd S Burien, WA 98148 (206) 244-2703

Jewish

Jewish Federation of Greater Seattle 2031 3rd Ave Seattle, WA 98121 (206) 443-5400

Lutheran

Our Savior’s Lutheran Church Burien, WA 98148 (206) 243-8101

Methodist Riverton Park United Methodist Church 3118 S 140th St Tukwila, WA 98168 (206) 246-1436

Pentecostal Iglesia Pentecostal Vispera 12611 16th Ave S Seattle, WA 98168 (206) 439-1188

Back to Resource Information

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Credit Card Payment Authorization Form Please complete all areas below. Incomplete requests may be rejected. This form must be received at least 5 business days prior to the Check-In, or by specified date in Event Contract, to ensure acceptance of the credit card to be charged.

Do not send completed form by email. FAX COMPLETED FORM TO THE ATTENTION OF YOUR SALES OR CATERING MANAGER AT:

Sales Fax: (206) 901-5902 Catering Fax: (206) 439-4596

CARDHOLDER - Please complete the following section and sign/date below. Guest / Group Name: Check-In / Event Date: Name of Person/Group Making Reservation: Phone: Cardholder Name as it Appears on Credit Card: Cardholder Billing Address: City: State: Zip: Daytime /Business Telephone: Evening Telephone: Credit Card Number: Expiration Date: Credit Card Type: (Circle one) Visa/MasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name: Bank Phone Number (from back of your credit card): I agree to cover the following categories of charges: (Please circle) All Charges Room & Tax Food & Beverage Retail Recreation Note: Charges for room and tax, group deposits or direct bill account payments will be charged to your credit card immediately. Any incidental charges circled above will be charged at the time of check-out. Amount to be charged to credit card upon receipt of signed contract for room and taxes or deposit: $______________ Final Balance Billed to Credit Card (hotel use only): $_______________ By signing below, you authorize the hotel to charge your credit card immediately for the amount indicated above up to the “Maximum Amount” indicated above. You further acknowledge that if “all charges” has been selected, then all guest/group related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion.

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Cardholder Signature: Date: