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The Master Locksmiths Association and Sold Secure The Importance of Standards when it comes to lock cylinder security Steffan George

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Page 1: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

The Master Locksmiths Association and Sold

Secure

The Importance of Standards when it comes to lock cylinder

security

Steffan George

Page 2: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Basically, how to stop

Becoming

Page 3: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Presentation Content

What’s the issue with lock cylinders? What can be done to help Why standards play a vital role – both for

products and those specifying, supplying and fitting the products

Page 4: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Locks don’t guarantee security

Locks are designed to open! What “man” makes, “man” can break No such thing as eliminating crime / being

100% secure About minimising opportunities for burglars

and (unfortunately) moving them on elsewhere

Page 5: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

What’s the issue with lock cylinders

Various ways of defeating cylinders Picking (tends not to be used by burglars)

Bumping (don’t believe the hype)

Snapping (the real threat)

Page 6: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Lock Snapping

A real threat because It’s quick Relatively quiet Requires no specialist tools Requires very little knowledge

Page 7: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

So is there a fundamental flaw with the design?

No Cylinders (as a design) are fit for purpose Problem has been focus on price by

consumers (and cost by manufacturers) meaning significant deterioration in quality of door hardware

Page 8: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Problem with standards existing at the time

EN1303 – European standard for lock cylinders

Had elements that related to the type of forces exerted during snappingbut

Had a “get out” clause which meant didn’t have to be tested for it!

Page 9: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Is there a solution?

Absolutely! (Don’t panic Mr Manwaring!) SS312 Diamond – first standard to

address lock snapping Followed by TS007 (1*, 2* and 3*)

Best option: “Belt and braces approach” –SS312 Diamond Cylinder and SS301 Domestic Bronze Handles

Page 10: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Plenty of advice on lock snapping (as well as general security advice) on the MLA websitewww.locksmiths.co.uk

Page 11: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

But it’s not just products where standards are important!

Standards for locksmiths just as important No government licensing of locksmiths Anyone can advertise as a locksmith Hence why the MLA is a vital part of the

fight to reduce crime

Page 12: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

The MLA is:- The largest and longest established

locksmiths association in the UK Recognised by the Government, ACPO,

British Standards, RiscAuthority and other well respected establishments

The authoritative voice of the locksmithing industry

The first port of call for the media when they have questions on the industry

Page 13: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

The MLA True not-for-profit trade association Represents its members Promotes its members Helps protect the general public as well as

commercial customers Lobbies the Government for better

regulation Provides technical support where required It’s all about standards!

Page 14: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

MLA Projects CRB Checking for Locksmiths Following a hard fought campaign the MLA

has been successful in changing the law The MLA’s critical role was emphasised in

debates in both the Houses of Lords and Commons

The MLA has now been added to the statute books and membership is the only way for locksmiths to gain standard CRB checks

Page 15: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

MLA Initiatives Lack of Advice from “Sheds” MLA had a professional “mystery shopper”

project performed looking at 3 major DIY chains in the UK.

Feedback was (as expected) that the lack of security knowledge within these outlets is worrying

Get expert advice from you local MLA approved company!

Page 16: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Ongoing MLA Projects MLA Guidelines for the Minimum

Security of Domestic Dwellings being constantly updated with input from various authoritative bodies (Free Download from MLA Website)

Insurance Guidelines being created with RISCAuthority

Creating internal guidelines to help members deal with legislation

Revamped MLA handbook promoting MLA approved companies – endorsed by the minister for crime reduction

Page 17: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

MLA Website

Easy to use “Find a Locksmiths” function

Full details for all MLA Approved Companies Services offered Photos Other accreditations

etc.

Page 18: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

MLA Handbook- Introduction by industry expert

(2013 by National NHWN Chairman, 2014 by MD of ACPO SBD)

- Aimed at insurers, Police to helpprovide information to general public

- Contains lots of useful securityadvice

- Focuses on providing details of all MLA Approved Company members

Page 19: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

NHWN Partnership

Gave out award at Neighbourhood and Home Watch Network ceremony at the House of Commons last year, doing same this year

Sponsored the NHWN stickers (500,000 stickers with MLA details on the back)

Member (who’s the only locksmith who’s a royal warrant holder) was at the recent Coronation Festival

Page 20: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

What can a Locksmith do? Not just locks! General Physical Security issues

Safes Vehicle Security Security bars / grilles / gates Door hardware (including door closers & openers) Panic Hardware Additional Security (e.g. window security, chains,

padlocks, outbuilding security) Even CCTV and Alarms (number of our members

have the relevant alarms accreditation)

Page 21: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Locksmiths – the 4th Emergency Service

A LOCKSMITH

• Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc)

• Can provide expert advice on how to improve security to minimise the chances of being burgled in the first place

• In the unfortunate instance where somebody has already been burgled then they can help improve security to help try to stop it from happening again

• Security is not a DIY job and not something to scrimp on!

Page 22: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

In Summary Look for cylinders approved to SS312

Diamond

Failing that ensure they at least meet Kitemark 3* (TS007)

Get them supplied and fitted via a MLA Licensed Locksmith

Page 23: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

MLA Expo• 2nd-4th October• Telford International

Centre• Latest in the world of

physical security• Free entry and free

parking• Register at

www.locksmiths.co.uk/expo

Page 24: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Overview of Sold Secure Established in 1992 by Northumbria and

Essex Police with the backing of the Home Office

In 2000 was purchased from the receivers by the Master Locksmiths Association and set-up in a dedicated test laboratory next to the MLA near Daventry

Dedicated to the reduction of crime through the assessment of physical security devices via manual attack testing

Page 25: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Sold Secure Philosophy Work in partnership with customers to

produce better products Offer up-front consultancy to analyse

potential weaknesses and establish expected level of accreditation

Offer advice on how product can be improved

Not a case of leaving it with us and getting back a report and bag of bits!

Page 26: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Products Tested

Page 27: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Testers A small team of highly experienced testers

are used to ensure consistency. MLA locksmiths are used to ensure that all

“tricks of the trade” are employed during testing – making it worst case

Testing Products have to be production

representative Annual audits performed to ensure

consistency

Page 28: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Testing

Page 29: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Benefits of Sold Secure Independent Proven Recognised Approved products publicised in

catalogue and on website Insurers give discounts where Sold

Secure approved products are used (and recommend Sold Secure Approved products to their customers – fitted by MLA member locksmiths

Page 30: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Catalogue

Approved Products Catalogue integrated with MLA Handbook

Provides information on Sold Secure, and it’s testing regime

Gives details of all approved products (at the time of printing)

Page 31: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Website www.soldsecure.com•New clean & professional look

•Full Content Management tool enables the website to be updated in house thereby ensuring constantly up to date

•Fully search engine optimised

•Direct link to new database to ensure real time info available on approved products•Ability to have photos of

products as well as downloadable data sheets

Page 32: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Directly Linked Database•New, easy to use database with ability to add more information

•Direct link to website to ensure all information on approved products is constantly up to date. If a product is approved – it’s on the site!

•Ability to easily add new categories

Page 33: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Full Test Specification Review Sold Secure regularly carries out a

complete review of all its current specifications to ensure they are relevant and up to date with latest MOs

This is done by involving the various representative bodies in the areas Sold Secure work in (e.g. Caravan Industry, Pedal Cycle industry etc.) as well as ACPO and insurance companies

Page 34: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Contact Details

5D Great Central Way Woodford HalseDaventry Northants NN11 3PZ

Tel: 01327 262255 Fax: 01327 [email protected]

MLA

5C Great Central Way Woodford HalseDaventry Northants NN11 3PZ

Tel: 01327 264687Fax: 01327 [email protected]

Sold Secure

Page 35: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

Join us on Social Media

@MLA_locksmiths

https://www.facebook.com/MasterLocksmithAssociation

+LocksmithsCoUk

Page 36: The Master Locksmiths Association and Sold Secure Presentation (1...A LOCKSMITH • Used to dealing with consumers in distressful situations (e.g. locked out, been burgled etc) •

One thing to remember:-

Look for independent 3rd party accreditation when it comes to security (suppliers and products!)

It’s all about standards!