the maryland public workforce systemu.s. unemployment rate for may 2016 4.7 3 source: u.s. bureau of...
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The Maryland Public Workforce System
Getting to Meaningful
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U.S. Unemployment Rate for May 2016
4.7 3
Source: U.S. Bureau of Labor Statistics
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U.S. unemployment rates for major age-sex groups, May 2006-May 2016
Data are seasonally adjusted
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2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
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Teenagers
Adult men
Adult women
Source: U.S. Bureau of Labor Statistics
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U.S. unemployment rates by race and ethnicity, May 2006-May 2016
Data are seasonally adjusted Source: U.S. Bureau of Labor Statistics
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2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
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White
Black or
African American
Hispanic or Latino
ethnicity
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U.S. unemployment rates for persons 25 years and older by educational attainment, May 2006-May 2016
Data are seasonally adjusted Source: U.S. Bureau of Labor Statistics
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Less than a high school
diploma High school graduates, no
college
Bachelor's degree and
higher
Some college or
associate
degree
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Customers Served from 2010-2014
7
846,223
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Federal Sources of Workforce and Economic Development Funding
• US Department of Labor
• US Department of Health and Human Services
• US Department of Agriculture
• US Department of Education
• US Department of Commerce
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Where is the Customer?
HHS Programs
Department of Labor
Department of Education
USDA Programs
Department of Commerce
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Workforce Innovation and Opportunity Act
• Signed by President Obama on July 22, 2014
• Takes affect on July 1, 2015
• State plans and common performance accountability provisions take effect on July 1, 2016
• Integrated One Stops
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WIOA takes concrete and meaningful steps to support the most vulnerable members of the modern workforce, namely the unemployed, the disabled and out of school youth.
-Federal Reserve Bank, Cleveland, Ohio
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Why do we need a new approach?
• The economy has changed
• The customer has changed
• The funding has changed
• The need for service has changed
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Deciding to be Meaningful
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WIOA Decision Point-The Board Right Move
• Representative
• Robust/Challenging
• Strategic
• Workforce Leaders
• Inclusive
• Jointly owned
• “A real board”
Wrong Move
• Status Quo
• Select those you know
• Marginally engaged
• Focuses on administrivia
• Dominated by WIOA programs
• Controlling the board and the agenda
• The “rubber stamp”
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WIOA Decision Point-The Plan Right Move
• Driven by what is needed
• Actually what you want to do
• Milestones for achieving results
• Means for reporting progress
• Strategic focus
Wrong Move
• Driven only by Compliance
• Cut and paste
• Generalities
• No milestones
• Data by the pound
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WIOA Decision Point-One Stop Partners
Right Move
• One stop owners
• Act as joint stock holders
• Empowered to make one stop decisions
• Integrated services
• The place they pick
Wrong Move
• One stop renters
• Just a different place to do the same job
• The place you pick
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WIOA Decision Point-Integration
Right Move
• Focus on what makes sense for the customer
• Offer ideas and solutions
• Listen to the concerns of partners
• Do the do-able
Wrong Move
• Status Quo
• Rules make it impossible
• Wait for guidance to take any action
• Argue against the concerns of partners
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WIOA Decision Point-Innovation Right Move
• Failure is something to learn from
• Testing new ideas
• Listening to the customer
• Empowering those closest to the customer
• Educated risks
Wrong Move
• Failure is something to avoid
• We will get a monitoring finding
• Reckless risk taking
• Putting funding at risk
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WIOA Decision Point-Youth Programs
Right Move
• Meet them where they’re at
• Based on customer needs
• Coaching, mentoring
• Integrated service design
• Real Follow up
• Trauma informed practice
Wrong Move
• Build it and they will come
• One Size fits all
• Talking at youth
• Taking no advantage of youth interests
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What Gets in the Way of Innovation?
• “We can’t do that”
• “We have always done it this way”
• “We tried that once”
• “We have always done that”
• “Our law does not allow that”
• “The Feds won’t let us”
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What is it Going to Take to Get to “Meaningful”
• Community Solutions
• Piloting new ideas
• Measuring what works
• Customer Centered Design
• Unifying Goals
• Raising Expectations
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What else does it take?
• Courage
• Leadership
• Vision
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THANK YOU
Leo Miller
US Department of Labor
Employment and Training Administration
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