the manager's role
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MANAGER’S ROLE
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Content
What is a manager?1
What does a manager do?2
How to be a successful manager?3
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What is a manager ?
• Basic meaning : a person who’s in charge of everything.
Ex: a principal, a director, a president...
• In business : manager is a person who is in charge of a business a shop/ store, a company or an organization
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What is a manager ?
GERERAL MANAGERGERERAL MANAGERGERERAL MANAGERGERERAL MANAGER
Manager of
HR Dep
Manager of
R&D Dep
Manager of
Marketing Dep
Manager of
Advertising
Dep
Ex: In a company
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What does a manager do ? Set objectives Organize Motivate & communicate Measure Develop people
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Set objectives
Determine what the objectives should be and how to achieve them
analytical ability.
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Organize
Analyze activities, divide and classify the works into manageable jobs , select the right people for the right jobs
analytical ability and
understanding of human beings
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Motivate & communicate
• Encourage the staff to complete their mission happily and effectively
• Communicate skills: listening, speaking, reading and writing
social skills .
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Measure
Measure the performance of the staff and the developing process of the organisation in relation to the set targets
analytical ability
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Develop people
People are the company’s most important assets, and it is up to the managers to develop those assets .
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Qualities of a successful manager
• Leadership: the highest quality of a true leader is inspiring other to reach the highest of their ability.
• Vision: the ability to be the visionary for the people who are working under them.
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How to be a successful manager ?
• Delegate
• Don't criticise
• Let people make mistakes
• Be friendly and approachable
• Admit your mistakes
• Acknowledge your staff
• Treat everyone equally
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