the mainframe competency approach - facilitating sustained global project management and mentoring...
DESCRIPTION
Presented at the 2007 NJ PMI Symposium in Edison, NJ, this poster presentation dealt with legacy Mainframe Systems and how using the right resources can sustain and extend the life of these legacy systems.TRANSCRIPT
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email : [email protected] Web site : www.dataincusa.com
Presented by:
Michelle Medley, PMP ([email protected]) Jim Serton ([email protected])
The Mainframe Competency
Approach
Facilitating Sustained Global Project Management and Mentoring for the future
May 7, 2007
THE MAINFRAME COMPETENCY APPROACH
PAGE 2 OF 15
Problem – The Mainframe is not dead
� Technologists at the end of
the 80’s predicted that Mainframes would be obsolete
� They were wrong
� Related Mainframe Skills
are in Demand
“I predict the last mainframe will be unplugged on 15, March, 1996” Stewart Alsop – InfoWorld Magazine, March, 1991
THE MAINFRAME COMPETENCY APPROACH
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Globally Distributed
� Few mainframe resources exist in North America o Forced Hybrid Development o Skills Abundant Globally
� Popular Alternative – Asia/Pacific Region
THE MAINFRAME COMPETENCY APPROACH
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Problems in going global
� Global resources have skills but lack expertise and knowledge
o Unable to solve critical
business issues
o Time Differences
o Cultural Differences
THE MAINFRAME COMPETENCY APPROACH
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Solution – Global Mainframe Competency
Approach
� On Shore Team o Consists of Veteran
Programs � Familiar with Mainframe
Systems
� Right mix of mainframe programming, business expertise and project management skills
THE MAINFRAME COMPETENCY APPROACH
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Solution – Global Mainframe Competency
Approach
� Off Shore Team
� Consists of technical lead and programmers
• Led by on-shore team
• Facilitated transfer of knowledge between experienced individuals and skilled off shore team members
THE MAINFRAME COMPETENCY APPROACH
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Process / Knowledgebase
� Full documentation by On Shore Team to Off Shore Team o Using Project Management System to track information
� Document Repository such as SharePoint � Project Management Software for instituting
timelines
• Facilitates Effective Time Management
THE MAINFRAME COMPETENCY APPROACH
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Process – Knowledgebase (Continued)
� Promotes Project Management sustainability on a global
scale o Less paper trail (environmentally friendly – promotes
green policies)
o As information is collected, processes become known and more seamless � Off Shore Teams can solve critical problems without
assistance � Less Questions Asked � Leaders Start to Emerge
THE MAINFRAME COMPETENCY APPROACH
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Process – Mentorship
� Utilizing knowledgebase and direct contact
o Technical and Project Management Knowledge can be
effectively passed down to next generation through knowledgebase
o Helps to create new PM-based Global Competency
o Develops new experience and expertise
o Sustains Current and Future Projects Globally
THE MAINFRAME COMPETENCY APPROACH
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Process – Training Sessions
� Using a variety of different interfaces
o WebEx
o E-Learning
o Knowledgebase
o Teleconferencing
THE MAINFRAME COMPETENCY APPROACH
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Communications
� Streamlined Communications
o Project is sustainable based on growing knowledgebase.
o As knowledge and expertise grows, less direction from on shore team is needed.
� Reduces costs, eliminates lag time, ensures sustained
project development
THE MAINFRAME COMPETENCY APPROACH
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Tool used for Global PM – SharePoint
� Data Inc. utilizes Microsoft SharePoint integrated with
Microsoft Project Server as a tool to manage the projects � SharePoint facilitates team collaboration and information
centralization, among Data Inc. overseas centers � Manages work, provides business intelligence, improves
productivity and assists in knowledge retention � Used as a means to formalize standards, processes,
controls and documentation
THE MAINFRAME COMPETENCY APPROACH
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Sample Project Management SharePoint Site
Project Site helped with the following Areas of Knowledge: � Integration
Management � Scope Management � Time Management � Cost Management � Quality Management � Communications
Management
THE MAINFRAME COMPETENCY APPROACH
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SharePoint Tool – Benefits � SharePoint facilitates centralized work assignments and
plan execution � Project objectives, deliverables, change control
procedures and WBS are stored in SharePoint document repositories which are accessible 24x7, online, by all stakeholders
� Microsoft Project Server integrates with SharePoint for task scheduling and progress tracking
� Central repository accesses accounting and cost data � SharePoint used to capture issue resolution, depending on
the type of solution. Issues can be marked as closed or postponed
� SharePoint used as a single node for all communications among all project stakeholders - Resource Centralization, Document Repository and Knowledge Retention
THE MAINFRAME COMPETENCY APPROACH
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Benefits
� Eliminates global barriers
o Seamless handoff of knowledge for sustained project management
� Integration o Helps streamline integration between globally
distributed teams � Decreased Costs
o Communications costs decreases, productivity increases
� Greener Operation o Less paper, better environment
� Sustainable Knowledge and Experience o Passing knowledge from one generation to another