the long and winding road navigating the … · classification: public our transformation –the...

Classification: Public

THE LONG AND WINDING ROAD –NAVIGATING THE TRANSFORMATIONAL JOURNEY

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Who am I?

• Current Role

DevOps Centre of Excellence Lead, Engineering Division

• Background

Electronic Engineer ‘by trade’ quickly evolving into Software Engineering

13 years with Lloyds Banking Group, 25 years as a technologist

My role at LBG is to build a new organisational culture around DevOps with the goal of bringing great experiences to the

Group’s 30 million customers

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WHO ARE WE?

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Introduction to Lloyds Banking Group

We are a financial services group with millions of UK

customers with a presence in nearly every community;

we are familiar on the high street and with over 1 million

businesses through our portfolio of brands.

Our business is focused on retail and commercial financial

services. We thrive based on how well we serve our

customers; on our relationships within the communities

we serve; and on helping Britain prosper.

Lloyds Banking Group has some of the most iconic

brands in the UK:

30 millionUK customers

Largest retail, and digital bank

in the UK

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WHY TRANSFORM

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Changing customer behaviour and expectations create opportunities

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What does this mean for banking today?

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Why is this important?

https://www.drift.com/blog/netflix-vs-blockbuster/

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Where is the competition coming from

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DEVOPS TRANSFORMATION ON MAINFRAME

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Mainframe and DevOps??

"You are about to enter

another dimension, a

dimension not only of

sight and sound but of

mind. A journey into a

wondrous land of

imagination. Next stop,

the Twilight Zone!“

http://images1.fanpop.com/images/image_uploads/The-Twilight-Zone-the-twilight-zone-1066931_1920_768.jpg

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Mainframe underpins our bank

Industry facts:

• 71% of Fortune 500 companies use mainframe

• 87% of all credit card transactions run on mainframe

• 30 billion transactions processed on mainframe each day

Our usage:

• Our Core Banking System hosts 56m customer accounts

• On peak periods we process over 4000 transactions per second

• Over a single week we:

• Serviced 15m card enquiries

• Created 2m new payment tokens

• Generated crypto components for 500k new debit cards

• Processed 350m CICS transactions

https://regmedia.co.uk/2011/05/10/unisys_clearpath_mainframe.jpghttps://www.ibm.com/us-en/marketplace/z15

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Our Transformation – The Master Plan

1. Need to understand the problem

2. Come up with a plan

3. Assemble the right team

4. Work alongside the development teams and deliver value

5. Shout about it

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5. Shout about it

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Understanding the problem –Common Misconceptions

http://yesofcorsa.com/wp-content/uploads/2017/02/Snail-Wallpaper-HQ.jpghttps://leesbirdblog.files.wordpress.com/2016/04/noahs-ark.pnghttp://rlv.zcache.com.au/grumpy_dino_dinosaur_cartoon_cut_outs-r55eb960985aa4524b5fe18826f340921_x7sa6_8byvr_324.jpg

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Understanding the problem –Common Misconceptions

https://cdn.quotesgram.com/small/13/53/1004697146-woodypride.pnghttp://www.lifemediauk.com/wp-content/uploads/2016/02/8381d5a6eae3627667083c742fdd6a83f8b1b9cf.jpeg

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Understanding the problem –Everything stops for the Mainframe Guy

kill –STOP 10463

kill –CONT 10463

https://alexnld.com/wp-content/uploads/2015/10/0dc89f7b-c520-704f-b489-2f899e08e897.jpg

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Mainframe and DevOps??

http://media.virbcdn.com/cdn_images/resize_1024x1024/3d/d8041e830e3b5cc0-oilandwater.jpg

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5. Shout about it

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Our Transformation – The Plan

1. Who are our sponsors

2. Who are our stakeholders and influencers

3. What experts do we have already in the bank and who

can we call on for help

4. Understand how many different teams are involved

5. Make friends (buy beers for our new friends)

6. How can we create a movement

(Search ‘Leadership Lessons from the Dancing Guy’)

7. Identify areas to help

8. Sell, sell, sell

http://srfconnect.me/communicationsbreakdown/files/2011/11/Dancing-Guy1.jpghttps://www.youtube.com/watch?v=lbaemWIljeQ

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5. Shout about it

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http://images.mentalfloss.com/sites/default/files/styles/mf_image_16x9/public/a-team_1.jpg?itok=ZW8qovPC&resize=1100x619

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5. Shout about it

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In 2019…

We held 2 events with 85 attendees in

Edinburgh & Solihull

Additionally we’re hosting an end of year

Mainframe DevOps WebEx Series with 4sessions hosted by colleagues and vendors

Show me the Value

DevOps WebEx Series:

SonarQube Agenda Presenter

Introduction to

SonarQube

security analysis

SonarSourceDemo – Security

Demo – pull

request analysis

SonarQube 7.9

new features Listen back to

the recording!

DevOps Mainframe Community Event Edinburgh

“I really liked gaining insight into other areas of Mainframe DevOps, future direction and then relating and comparing that to our world.”

“The attendees openness and willingness to share success stories, challenges and suggesting solutions moving forwards was great. It’s a great forum for awareness and education of various ongoing activities within the Bank combined with the latest offerings available in the market.”

DevOps Mainframe Community Event Solihull

800 Mainframe Developers

450 onshore 350 offshore

117 active on our

online Community

In 2018…

We held 3 events with over 100 attendees

in Edinburgh, Leeds & London

We host WebEx

sessions on hot

Mainframe DevOps

Topics

We have created 2 Mainframe videos to

help colleagues understand what we do

and the successes we’ve had

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Show me the Value

1. Proactively drove software upgrades (Cobol and Endevor)

2. End to end automation of DB2 DDL change

3. Virtualisation of IBM Z Mainframe to Docker

4. Batch automation

5. DDL/DML plugins for Sonar to our standards

6. Jenkins pipelines for Cobol build and test

7. Product training

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5. Shout about it

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Fire up the PR machine

http://untappedcities.com/wp-content/uploads/2015/03/mad-men-1024x768.jpg

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v v

v

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5. Shout about it

https://omgkinky.com/wp-content/uploads/2018/04/rinse-and-repeat.jpg

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http://zipcreative.net/wp-content/uploads/2013/03/So-What.jpg

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How are we doing

• Mainframe development is a first class citizen

• We are doing Mainframe DevOps

• There is a noticeable difference in the culture, we have that movement

• No more ‘two speed’ or ‘multi speed’ IT because of ‘Mainframe’

• Evidencable financial benefit

• Mainframe is cool again

31


From this….

http://yesofcorsa.com/wp-content/uploads/2017/02/Snail-Wallpaper-HQ.jpghttps://leesbirdblog.files.wordpress.com/2016/04/noahs-ark.pnghttp://rlv.zcache.com.au/grumpy_dino_dinosaur_cartoon_cut_outs-r55eb960985aa4524b5fe18826f340921_x7sa6_8byvr_324.jpg

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To this….

http://fanart.tv/fanart/movies/77950/moviebackground/turbo-51f37d68a4f4a.jpg – turbo from lefthttp://pop.h-cdn.co/assets/15/27/1600x800/landscape-1435674008-f35.jpghttps://www.throwbacks.com/content/images/2017/10/6-6.jpg

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THANK [email protected]

@markjjhowell

markjjhowell

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