the leadership challenge: moving towards a governance model for the washtenaw county literacy...

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Gerald R. Ford School of Public Policy The Leadership Challenge Moving towards a governance model for the Washtenaw County Literacy Coalition Background image source: "Book" by Steve Mishos <http://flickr.com/photos/flyzipper/342012313/ > This presentation is licensed under a Creative Commons AttributionShare Alike 3.0 license. Please visit http://www.creativecommons.org for more information. April 14, 2008 Haley Gallagher & Virginia Knechtel Erika Malinoski & Buzzy Nielsen

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This presentation was the culmination of some consulting work done with a budding literacy coalition in Washtenaw County, Michigan. The work involved several interviews, questionnaires, and outside research to help the coalition identify viable governance structures as they moved forward. These are our final recommendations. The presentation was given as part of a class at the Gerald R. Ford School of Public Policy.

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Page 1: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

The Leadership ChallengeMoving towards a governance model for the 

Washtenaw County Literacy Coalition

Background image source: "Book" by Steve Mishos<http://flickr.com/photos/flyzipper/342012313/>

This presentation is licensed under a Creative Commons Attribution‐Share Alike 3.0 license.  Please visit http://www.creativecommons.org for more information.

April 14, 2008Haley Gallagher  & Virginia Knechtel

Erika Malinoski & Buzzy Nielsen

Page 2: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

1 class: Public Policy 578 ‐ Applied Policy Seminar

2 instructors: Elisabeth Gerber & Bob Guenzel

3 groups: Emergency dispatch, government consolidation, & literacy governance

4 students: Haley, Virginia, Erika, & Buzzy

Page 3: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

& General Findings

& Critical Qualities for Success

&Model I: Educational Outreach

&Model II: County Leadership

&Model III: Nonprofit Expansion& Variation: Suborganization

&Model IV: New Nonprofit

& Conclusions

Page 4: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy Graph source: Chapin Hall Center for Children (2000), p. 17

General findings about nonprofit 

coalitions

Page 5: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Questionnaire respondents 15

Clients 200 to millions

Staff 0 to 1,400

Use volunteers? Yes, 75%

Budgets $60,000 to $190 million

Budget sources Taxes, fees, donations, grants, memberships, endowments, . . .

Efforts in other coalitions Significant

Page 6: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Priority ofliteracy coalition

72.7% ranked it as a medium priority

Are there barriersto involvement

72.7% said yes, citing time, money, and staffing

Hours/monthdevoted to coalition

Average: 2‐5

Page 7: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

0

1

2

3

4

Resource is critical

Resource is helpful

We have enough

We could contribute

This is a strength

Respon

ses

Volunteers

Program evaluation

Literacy resources

Resources the task force needs and has the capacity to fill

Page 8: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Resources in which the task force has strong capacity

0% 20% 40% 60% 80% 100%

Literacy strategies

Administrative Support

Referrals

Strategic planning

Personnel management

Technology

Fiscal services

Page 9: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Resources that the task force needs

0% 20% 40% 60% 80% 100%

Fundraising

Service expansion

Publicity

Marketing

Page 10: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

The Good:& Strong support for a coalition effort on literacy

& Breadth of strengths among members

& New partnerships/opportunities already arising

& Agreement on an overall goalfor expanding referrals networks

&Willingness to invest time in a successful coalition

Page 11: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

The Bad:& Different conceptions of mission

& Distrust from previous coalition attempts

& Need for leadership

& Concern for specific populations

& Overextended capacity & funding issues

& Different conceptions of organizational form

Page 12: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

& Public awareness

& Political capital

& Sustainable funding

& A central hub for literacy services/information& Including satellite 

services in neediest areas

& Education & Training& For network members

& For staff/volunteers

& Data collection

& Asset inventory

Page 13: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

& Strong leadership

& Board of Directors

& Common and realistic mission

& Patience and willingness to reevaluate

&Willingness for members to contribute

& Ideally, a nonprofit structure

Page 14: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

A strong LEADER must emerge.

Page 15: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy Graph source: Chapin Hall Center for Children (2000), p. 18

Problems identified in previous coalitions

Page 16: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

This literacy champion should:& Build relationships among organizations

& Connect varied goals to a common mission

& Lead strategic planning and the push for progress

& Hold organizations accountable for commitments

& Facilitate collaboration and referrals

& Emerge from the community

& Be a new full‐time, funded position

Page 17: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

The task force must agree on a COMMON MISSION.

Page 18: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy Graph source: Chapin Hall Center for Children (2000), p. 18

Problems identified in previous coalitions

Page 19: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Organizations should be willing to CONTRIBUTE individual resources and time for communal progress.

Page 20: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Priority ofliteracy coalition

72.7% ranked it as a medium priority

Are there barriersto involvement

72.7% said yes, citing time, money, and staffing

Hours/monthdevoted to coalition

Average: 2‐5

Priority ofliteracy coalition

72.7% ranked it as a medium priority

Are there barriersto involvement

72.7% said yes, citing time, money, and staffing

Hours/monthdevoted to coalition

Average: 2‐5

Page 21: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy Graph source: Chapin Hall Center for Children (2000), p. 18

Problems identified in previous coalitions

Page 22: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Such contributions may include:& Funding for a coordinator position

&Willingness to funnel grant monies through a central organization

& Time investments for more meetings, joint services, etc.

Page 23: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Build on relationships formed in the task force

Typified by:& On‐the‐fly partnerships

structures(meetings, listserv, etc.)

Page 24: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Strengths:& Low‐risk

& Easy

& Slight improvement from status quo

Weaknesses:& Low impact

& Lost funding opportunities

& Large populations of needy people remain unserved

Page 25: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Center literacy coordination efforts through a higher education institution

Typified by:& Creating a new position (possibly faculty‐level) 

within a college or university

& Significant student volunteer involvement

& Partnerships with local nonprofits and agencies

Page 26: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

& Executive Director is MSU professor

& 12‐15 member Board of Directors

& Incentives for students & faculty participating in coalition‐sponsored activities

&Multiple partnerships with public and private entities, including with a national literacy effort

& Diversified funding sources

Capitol Area Literacy Coalition

Page 27: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Strengths:& Credibility & 

brand of colleges and universities

& Stable funding and administration

& Access to student volunteers

Weaknesses:& Could be 

perceived as overly academic

& University guidelines may generate conflicts

& Poor mission fit

Page 28: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Create a leadership position within the County

Typified by:& Placement within a County department

& County acting as a central point of access, funding, and referrals for clients, funders, and nonprofits

& A  501(c)(3) continuing to act as fiduciary agent

Page 29: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

& Established as a "Local Management Board," with board members from the County, nonprofits, and businesses

& Created a position within the department of Health & Human Services

& Key component: ChildLink, a referral & triage services provided by the County & multiple nonprofit partners

Page 30: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Strengths:& Stable funding

& Strong administrative capacity

&Multiple service locations throughout county

Weaknesses:& Poor mission fit

& Financial difficulties

& County may be ineligible for certain types of external funding

Page 31: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

An existing nonprofit leads the coalition

Typified by:& Nonprofit acting as spokesperson for the 

coalition

& Shared fundraising efforts, with the nonprofit acting as fiduciary agent

& Nonprofit leader coordinating meetings and the provision of services to prevent duplication

Page 32: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

& A pre‐existing nonprofit, Washtenaw Housing Alliance, leads the coalition

& Includes Operations Committee with representatives from member organizations

& Different work groups tasked with addressing different areas of need for the coalition 

& Central website, organization, and location foster dissemination of information and funding

Page 33: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Strengths:& Strong mission 

identification

& Uses existing capacity (with new funding infusions)

& Strong “branding”

Weaknesses:& Heavy burden on  

one organization

& Few nonprofits have the capacity

&Mission drift

& Organizational authority/trust

Page 34: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Create a suborganizationwithin an existing nonprofit

Typified by:& Ensure a set of services receives attention 

without drawing resources from core activities

& Varying degrees of autonomy possible

&May or may not use existing non‐profit's brand

Page 35: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Strengths:& Separates 

coalition functions

& Close coordination between new and existing nonprofit

& Capitalizes on existing brand

Weaknesses:& Complicates 

decision‐making

& Difficulty finding leadership

& Time‐consuming creation process

Page 36: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Create a new umbrella nonprofit, which serve the same functions as an expanded organization would do

Page 37: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

&Membership‐based organization

& Includes Board of Directors, Advisory Roundtable (represents larger literacy community), and Adult Learners Network

& Opts for strong Board decision‐making, rather than a strong executive director

Page 38: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Strengths:& Executive director 

fulfills needed administrative functions

& Does not unduly burden current nonprofit

Weaknesses:& Difficult to find 

leadership

& Less credibility

& Time‐consuming creation process

& Creates additional bureaucracy

Page 39: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

MODEL III: Variation

Create a suborganizationwithin an existing nonprofit

Page 40: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Existing nonprofit

Existing nonprofit's programs & services

Coalitionsuborganization

Executive committee

Coalition director

Workgroups

Data, research, & evaluation

Fundraising etc.

Page 41: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Strengths:& Community/coalition support

& Can capitalize on strengths of other models

& Strong mission fit

&Washtenaw County's particularly strong nonprofit sector

& Provides the smoothest transition

Page 42: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

Key considerations:& Nonprofits will need to broaden mission

& The County should continue its strong support of the coalition

& Further capacity for centralized space, volunteers, etc. will be needed

& Coalition members will need to demonstrate sustained commitment by contributing time and other resources

Page 43: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

We see strong commitmentto the success of this coalition

We believe the coalition has or canacquire the resources it needs for success

With the leadership, strong mission commitment,and willingness to contribute to the commongood, we believe this coalition WILL succeed.

Page 44: The Leadership Challenge: Moving towards a governance model for the Washtenaw County Literacy Coalition

Gerald R. FordSchool of Public Policy

This presentation is available online athttp://www.slideshare.net/remnil/literacy‐governance