“the lauder company will be a powerhouse

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    The Lauder Company willbe a powerhouse of

    unrivaled creativity andInnovation. -Fabrizio Freda

    Sandy,

    Want to start out with a quote or twofrom Fabrizio to get at the Lauder new buzzabout Creativity and Innovation..

    Also, as mentioned in our first meeting, perhapstheres a quote from Mrs. Lauder, or aniconic image that is appropriate.

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    We will inspire, notcontain, innovation.

    - Fabrizio Freda

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    Todays change is not justmore rapid, more complex,more turbulent, more

    unpredictable.Todays change is unlike anyencountered before.

    - George Land more quotes (external source) to show theneed for C & I is being driven by external anSystemic Change around us - and that this isunprecedented.

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    VUCAUS Army War College (where I runcial seminars) teaches leaders to be capabledealing with VUCA (Volatility, Uncertainty,plexity, Ambiguity) These are theditions business leaders face today.

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    Water Power

    Textiles

    Iron

    60 years

    Steam

    Rail

    Steel

    55 years 50 years

    Petrochems

    Electronics

    Aviation

    40 years

    Digital

    Networks

    Software

    New Media

    30 years

    SCHUMPETERS WAVES OF INNOVATION

    ORIGINAL SOURCE: The Economist

    1785 1845 1900 1950 1990 2020

    Electricity

    Chemicals

    Internal-

    Combustion

    Engine

    ?

    A 1930s economist, Joseph Schumpeter, lookat innovation as waves of ever more impactfand shorter duration waves. They are nonLinear and exponential in kind.

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    InnovationLeadership

    Creativity&InnovationCompetencie

    s

    Climate forInnovation

    usta nae

    nnovation

    10 Zeisler Associates, Inc.

    ee e

    lements are necessary if an organization

    to achieve sustainable innovation. Becauseanizations dont innovate, PEOPLE do!ybe thats a quote we use

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    BetterDifferent

    ImproveTransform

    ContinuousDisruptive

    ReductiveExpansive

    KaizenKaikaku

    ImitateCreate

    RenovateInnovate

    Evolution

    Inside

    theSystem

    Outside

    the Systemto

    Continuum of Innovation

    10 Zeisler Associates, Inc.

    We will examine Innovation along a continuumRanging from innovation that is incrementalto innovation that is radicaland all pointsbetween.

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    LEVEL 1: EFFECTIVENESS - DOING THE RIGHT THINGS.

    LEVEL 2: EFFICIENCY - DOING THINGS RIGHT

    LEVEL 3: CONTINUOUS IMPROVEMENT - DOING THINGS BETTER

    LEVEL 4: ELIMINATION - DOING AWAY WITH THINGS

    LEVEL 5: BENCHMARKING - DOING THINGS OTHER PEOPLE ARE

    DOING.

    Seven Levels ofInnovationadapted from US Air Force Office of Innovation

    10 Zeisler Associates, Inc.

    Another way to look at innovation is alongThe S-curve of change and the levels ofInnovation ideal along the curve.

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    LEVEL 6: DIFFERENT - DOING THINGS NO ONE ELSE IS DOING.

    LEVEL 7: IMPOSSIBLE - DOING THINGS THAT CAN'T BE DONE...

    Seven Levels ofInnovationadapted from US Air Force Office of Innovation

    10 Zeisler Associates, Inc.

    Levels 6 and 7 reuire leaving the oldS-curve and leaping to a new one.

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    Apollo 13FILM Clip

    What is Creativity?

    What is Innovation?

    So, our discussion begs the questions I wi

    mail to you a CD with the clip.

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    I cannot compose untilI have decided whichproblem I want tosolve. -

    Stravinski

    One way to define creativity is C=PS.

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    Creative Style examines the relativedifferences in preferred degree of

    structure - within a very smallrange.

    100%Structure

    100% Flexibili

    human range

    CreativeStyle

    randomnessigor mortis

    10 Zeisler Associates, Inc.

    Now we introduce the concept of CreativeStyle, which also makes use of the continuuWe used at several slides earlier.

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    All people are creative

    Each style has advantages and disadvantages

    Preferences are stable but behavior is flexible

    Style is unrelated to Level

    Concept appears to lie deeper than culture

    Style is relative, not absolute

    CreativeStyle

    Definitions. Dry and boring

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    25 items, scaled 1-5

    Theoretical range 25 - 125

    Mean = 75

    Sound base in cognitive theories.

    Creative StylesIndicator

    Definitions. Dry and boring

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    2/3 of

    population

    25 45 62 75 88 105 125

    Standard bell-shaped curve

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    STRUCTURE:The more you prefer structure, themore you solve problems, makedecisions, generate ideas and want

    change to be consensually agreedupon and within the prevailingparadigms.

    PROBLEM SOLVING:You will prefer to improve or extend

    the paradigm in order to solveproblems.

    RULES:You use rules to solve problems.

    HIGH STRUCTURE

    Definitions. Dry and boring

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    Leading Innovation Participants

    CSI Result

    N = 22 M = 63 SD = 12.0 R = (47) 38- 85

    25 35 45 55 65 75 85 95 105 115 125

    Questions? Comments?Observations?

    This will be a scattergram showing participanresults.

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    hallenge & Involvement

    reedom

    rust & Opennessdea Time

    layfulness & Humor

    Conflict*

    Debate

    IdeaSupport

    RiskTakingAdapted from Gran Ekvall, Swedish Council for

    Management and Work Life Issues

    Climate for Innovation

    The Nine Dimensions of a Climate for Innovation

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    Concept-to-Market Cycle Time

    Customer Acceptance

    Financial Success

    INNOVATIVE

    AVERAGE

    STAGNATEDBackground on Climate for Innovation

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    Challenge & Involvement

    Freedom

    Trust &

    Openness

    Idea Time

    Playfulness & HumorConflicts

    Idea Support

    Debate

    Risk-taking

    Innovative Average Stagnated

    0

    50

    100

    150

    200

    250

    300

    Showing original research results on a spiderweb cha

    Of the Nine Dimensions of a Climate for Innovation

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    PLAYFULNESS & HUMOR

    bring a sense

    of fun to themarketplace.

    - Virgin Group

    One of the Dimensions showing an example of a corporate Best Practice. WeOne for each dimension. Please play around with this as a model for theEight.