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The Knowledge Management Contribution to the e-Health Strategy Dr Kenneth J Robertson Clinical Lead, IM&T

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The Knowledge Management Contribution to the e-Health Strategy

Dr Kenneth J RobertsonClinical Lead, IM&T

Power of Knowledge 2004

Power of Knowledge 2004

e-Health Key Elements

Power of Knowledge 2004

eHealth/ IM&T Programme Board

chaired by Minister for Health & Community Care,overarching vision and direction

NHS Board Clinical IM&T Leads

SEHD Clinical IM&T Lead

NHS Board IM&T Service Leads

SEHD IM&T Strategy

Clinical Information Group

CMO led, focus on clinicalinformation development

Patient Information Group

CNO led, focus on patient information development

IM&T Infrastructure Group

NHS Board Chief Executive led, focus on information delivery

eHealth in Practice Group

Centre for Change & Innovation, focus on information use

CHI-based identification,clinical aspects

Clinical leadership

Clinical dataset development

Key clinical systems

Clinical knowledge/ decisionsupport

Confidentiality policy

Single gateway to information for patients

NHS 24 Online

Information sharing platform

Local services information

CHI-based identification,technical aspects

Telecommunications

Integrated architecture and key strategic systems

Information Security

IM&T training

Business systems and Shared Servicesincluding IT support for GMS and Community Pharmacy contracts

Information publication to NHS

Support services and IM&T staffing

IM&T investment

CHI-based identification,organisational aspects

eHealth working practices

Sustainable implementation

eHealth innovation

Power of Knowledge 2004

Three pronged approach

A. Core standardsB. National procurementC. Compliance with standards:

– Technical– Medical

Power of Knowledge 2004

Core Standards

• CHI Number• SCI Store• SCI Gateway• N3• SNOMED-CT

Power of Knowledge 2004

National Procurement

• A&E• PACS• e-prescribing/dispensing / e-pharmacy• Generic Clinical System

Power of Knowledge 2004

National Clinical Datasets Development Programme

• Cancer• CHD• Stroke• Diabetes• Mental health• Child and Maternal Health• ‘Core’

Power of Knowledge 2004

Power of Knowledge 2004

Medication errors

• Frustration• Confusion• Morbidity• Mortality

Power of Knowledge 2004

Step 1Shared Access to Medication/Problem List

• High priority for OOH care– Primary Care– Ambulance– A&E– NHS 24

• Needed to reduce risk

• Move to NHS Drug Dictionary (Previously UKCPRS)

Power of Knowledge 2004

• Electronic transfer of prescriptions• Support for prescribing in community• Creation of ePharmacy Store

Step 2ePharmacy Programme

Power of Knowledge 2004

• Secondary care• Full knowledge support

– Passive•Electronic formularies and knowledge base

– Active•Interactions•Antibiotic prescribing linked to sensitivities

Step 3Hospital Electronic Prescribling and Medicines Administration

Power of Knowledge 2004

Generic Clinical System

• Generic shell• Library of ‘forms’• Direct links to Clinical Data Dictionary

• Opportunity to build information links

Power of Knowledge 2004

Passive links

• One button access to information resources– Textbooks (context passing?)– Formularies– etc

Power of Knowledge 2004

Active links

• Algorithm driven information provision– Reminders to perform tests with

rationale– Recognition of patterns of

symptoms/signs/laboratory values

Power of Knowledge 2004

Risks

• Wrong ‘advice’• Irritation• ‘Big Brother syndrome’

Power of Knowledge 2004

Sources of information

• Traditional texts• Internet• Home-grown

Power of Knowledge 2004

Doing a lot already

• ECCI Programme– Referrals supported by local/national

guidance

• Primary Care systems supported by prescribing advice

• SCI-DC and SCAN– Managing supporting information including

patient advice

Power of Knowledge 2004

Care Pathways

• Gradually appearing• Often in conjunction with Managed

Clinical Networks• Widening of clinical teams in numeric

and geographical terms necessitates better knowledge management

Power of Knowledge 2004

• 70% of American students use rather than books

• 20% drop in use of paper libraries in US

• What about putting search tools into clinical records?

Power of Knowledge 2004

Intuitively

• Require more interplay between traditional ‘hoover and vomit’ approach to clinical information and true information management

• Need modern ‘librarian’ skills built in with the bricks

Power of Knowledge 2004

Funding

• Follows from the above that current financial model is inappropriate

• Traditional separation of IT from Statistics from Library and Knowledge won’t work

• However, can’t change everything overnight

Power of Knowledge 2004

Legacy problem

• Much of the software in the NHS is old and written in such a way that it is inflexible and expensive to alter

But

• ‘Portal’ approach e.g. via SCI-Store could allow value-added element

Power of Knowledge 2004

Accessibility

Power of Knowledge 2004

‘Exhaustion’

Power of Knowledge 2004

Two into one don’t go…

Power of Knowledge 2004

Two into one don’t go…

Power of Knowledge 2004

SNOMED-CT

Power of Knowledge 2004

Hardware

Power of Knowledge 2004

N3 and Telemedicine

• Telemedicine no longer stand-alone• Role for NES in managing learning

resources for broadband links