the kanban lens 20x20 (lkce17) - lean kanban central …€¦ · @andycarmich #lkce17 1 dr andy...
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Dr Andy Carmichael
The Kanban Lens… a way to see
@andycarmich #lkce17 1
• See work as flow • See workflow as knowledge discovery steps• See knowledge work as a service• See organizations as networks of services
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What is it? !
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?
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The Lean Flow Paradigm
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A way of seeing!
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knowledge work
work
workflow
organisations
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The Kanban Lens
1. See work as flowfrom customer need, to needs met
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See work as flow
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See work as flow
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2. See workflow as a sequence of
knowledge discovery steps
The Kanban Lens
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Discovery Development Validation DeploymentAnalysts Developers Testers Operations
See workflow as knowledge discovery
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Discovery Development Validation DeploymentActivity 1 Activity 2 Activity 3 Activity 4
Kno
wle
dge
Dis
cove
ry
Time
See workflow as knowledge discovery
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3. See knowledge work as a service
The Kanban Lens
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See knowledge work as a serviceWORK ERS
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See knowledge work as a service
Service
Customer
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See knowledge work as a service
Service
Customer
Internal Customer
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4. See organizations as networks of services
The Kanban Lens
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@andycarmich #lkce17 17See organizations as networks of services
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@andycarmich #lkce17 18See organizations as networks of services
Multiple Services
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@andycarmich #lkce17 19See organizations as networks of services
Whole Organisation KanbanKOrW
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References & CreditsAnderson, David J. 2011 “Understanding the Process of Knowledge Discovery”. DJAA blog: http://www.djaa. com/understanding-process-knowledge-discovery
Anderson, David J. 2013 “The Kanban Lens”. DJAA blog: http://www.djaa.com/kanban-lens
Anderson, David J., and Andy Carmichael. 2016. Essential Kanban Condensed. Lean Kanban University Press. http://leankanban.com/guide
Barracuadz. 2010. “Indian Call Centre” Photo, Flickr/ Creative Commons. https://www.flickr.com/photos/heimdahlrecounts/4344251652/
Carmichael, Andy. 2013. “How to Adopt Kanban”, Improving Projects. http://xprocess.blogspot.co.uk/ 2013/05/how-to-adopt-kanban.html
Carmichael, Andy. 2017. "Sample Kanban Board“, CC BY-SA 4.0 via Wikimedia Commons. https://commons.wikimedia.org/ wiki/File%3ASample_Kanban_Board.png
Ebbesen, Bill. “Lenses” Photo. Transferred from en.wikipedia, CC BY 3.0, https://commons.wikimedia.org/ w/index.php?curid=11430342
“Kanban (development)”. Wikipedia. Retrieved July 7, 2017, https://en.wikipedia.org/wiki/Kanban_(develop ment)
Kennedy, Michael. 2012. “Set-Based Decision Making”, Lean Software and Systems Conference, Boston, MA. Video: https://vimeo.com/42785298
USDA, “Large format camera” Photo. PD-USGov-USDA-ARS. https://commons.wikimedia.org/wiki/File%3A Large_format_camera_lens.jpg
Zheglov, Alexei. 2014. “Beyond VSM: Understanding and mapping your process of knowledge discovery”, Lean Kanban Central Europe. Slides: https://goo.gl/ay6P7U, Video: https://vimeo.com/ 114542264
Slides: slideshare
1. See work as flow (from customer need, to needs met)
2. See workflow as a sequence of knowledge discovery steps
3. See knowledge work as a service
4. See your organization as a network of services
Look at through the Kanban Lens
Whole Organisation KanbanKOrW
throughthe