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© Copyright, The Joint Commission The Joint Commission: 2019 Update DATE: May 2019

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Page 1: The Joint Commission: 2019 UpdateThe Building Tour! Roof – labeled Stairs ! lab exhaust! Lab, Pharm, Kitchen! Fire barriers, Rad, MRI! Pressure relationships – critical vs non

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TheJointCommission:2019Update

DATE: May 2019 !

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HermanA.McKenzieMBA,CHSPActingDirector-Engineering

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LearningObjectives

z Attheconclusionofthispresentation,participantswillbeableto:q  DiscussTheJointCommissionmissionq  UnderstandthesurveyprocessandthetopissuesLifeSafetyCodeSurveyorsseeonsurveyandprovidesolutions

q  UnderstandtheTJC/CMSValidationSurveysq  Understandwhichstandardsarescoredmostfrequentlyin2018q  Discussligatureissuesq  LearnthenewElementsofPerformanceof2019.

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Current and Emerging Patient Safety Risks– An Onsite Survey Focus

§ SuicidePrevention

§ High-LevelDisinfection/Sterilization

§ SterileCompounding

§ Hemodialysis

Tip for success: Dr Chassin sent each CEO !a letter in April 2018 also please see the attached site: https://

jointcommission.new-media-release.com/2018_411_part1/#hld !

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HAI’s–HospitalAcquiredInfections

z Approximately700,000casesperyearz Approximately60,000deathsperyearfromHAI’s

q Equivalenttoone747-400every2.5days

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Mission:

q  Tocontinuouslyimprovehealthcare…

q  Byevaluatinghealthcareorganizations-meaningfulassessment–bydiscoveringunknownrisks

q  Toprovidesafeandeffectivecare

q  Inspiringthemtoexcel

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Themovie

Page 8: The Joint Commission: 2019 UpdateThe Building Tour! Roof – labeled Stairs ! lab exhaust! Lab, Pharm, Kitchen! Fire barriers, Rad, MRI! Pressure relationships – critical vs non

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ACO-DSSM-SIG–whodoeswhatatTJC?

DSSM–HermanMcKenzie

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What’sNew?

Page 10: The Joint Commission: 2019 UpdateThe Building Tour! Roof – labeled Stairs ! lab exhaust! Lab, Pharm, Kitchen! Fire barriers, Rad, MRI! Pressure relationships – critical vs non

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LifeSafetyCodeSurveyorDays-2018

Hospitals–EachPhysicalAddress=Min.2LSCSdays(NEW)

0–1,000,000 2LSCSDays1,000,000–1,500,000 3LSCSDays(NEW)>1,500,000 LSCFDReview

AHC/ASC 1LSCSDayMedDef 1LSCSDaySSU/OQPS 1LSCSDay

NonHospitalLifeSafetyCodeSurveyorDays-2018GrossBuildingSquareFootage

GrossBuildingSquareFootage

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What’snew?z Newkitchenchecklist

z Validationprocess

z Focusonpre-constructionriskassessment

z 2019LSCSwebinarseries

z Surveyingwhatspace?

q  …requirestheLSCsurveytoextendtoallinpatientlocationsandtolocationswherepatientscustomarilygotoreceivepatientcareandwouldpermitthoselocationstobeclassifiedasHealthCare…

z DuringSurveySIG‘A&B’Calls–reminder

z BBI!

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ValidationProcess–CurrentState

z Conductedwithin60daysofoursurveyz LargerStateAgencysurveyteamz Longerindurationz Highlikelihoodofdifferentrecords,staff,patientsreviewedorobserved

z Historicaldisparityratecalculation

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ValidationProcess–FutureState(inpilotnow!)

z Simultaneoussurveyz Consistentnumberofsurveyorsandsurveydaysz Emphasisoncommunicationz StateAgencyobservingoursurveyteam

q  EachsurveyorobserveddirectlybyStatecounterpart

z Eliminationofdisparityratez FocusonAccreditingOrganizationperformance

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How was IC involved in the planning and design of this project?

Where is the ICRA for this project?

©Sylvia Garcia!

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Thebuildingtour

z ApplicabilityofourLSstandardsforbusinessoccupancies–(scoreinECchapter).

LSCsurveysextendtoallareasofahospitalwherepatientcareisprovidedorwheresystemssupportpatientcare,regardlessofratedseparation.

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The Building Tour!

Roof – labeled lab exhaust!Stairs !

Lab, Pharm, Kitchen!

Fire barriers, Rad, MRI!

Pressure relationships – critical vs non critical!

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RequirementsLifeSafetyCodeSurveyorswantyoutoknowabout…

z RPTsq Solution:AssurecompliancewithallrequirementsinNFPA99-2012,10.2.3.6

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RequirementsLifeSafetyCodeSurveyorswantyoutoknowabout(cont.)

z Fireresponseplan,LIP,copyatoperatororsecurityq Solution:IdentifyroleofLIPinfireplan(areyoureallyusingRACEandPASS?)andpostplanatCBX/PBXorSecurity(EC.02.03.01EP-9)

z GeneratorEPOremote/notonexteriorenclosures

q Solution:(EC.02.05.03EP-11)

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RequirementsLifeSafetyCodeSurveyorswantyoutoknowabout(cont.)

z Ligature–moretocomelater…

z EyewashStations(whataboutshowers?)q Solution:riskassessment!

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RequirementsLifeSafetyCodeSurveyorswantyoutoknowabout(cont.)

z AlcoholsoakeditemsintheOR–seeNFPA99-2010–15.13.3.4(3)Anysolution-soakedmaterialshavebeenremovedfromtheoperatingroompriortodrapinganduseofelectrosurgery,cautery,oralaser.TJC-removefromthevicinityofthepatient.

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RequirementsLifeSafetyCodeSurveyorswantyoutoknowabout(cont.)z MedicalGas

q Solution:AssurecompliancewithlabelingthemedicalgasdistributionsystemperNFPA99,5.1.11andgetthesign(s)right(5.1.3.1.8/9)!

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RequirementsLifeSafetyCodeSurveyorswantyoutoknowabout(cont.)z Corridor/SuitePerimeterDoors

q  Solution:(LS.02.01.20EP-28)Note1:ForhospitalsthatuseJointCommissionaccreditationfordeemedstatuspurposes:Poweredcorridordoorsareequippedwithpositivelatchinghardwareunlesstheorganizationcanverifythatthisequipmentisnotanoptionprovidedbythedoormanufacturer.Ininstanceswherepositivelatchinghardwareisnotanavailableoptionprovidedbythemanufacturer,thedeviceusedmustbecapableofkeepingthedoorfullyclosedwhenaforceof5lbfisappliedatthelatchedgeandinanydirectiontoaslidingorfoldingdoor,whetherornotpowerisappliedinaccordancewithNFPA101-2012:19.3.6

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RequirementsLifeSafetyCodeSurveyorswantyoutoknowabout(cont.)

z GFCIExceptionsinHospitalsz  Inthe2008and2011NEC(NFPA70)code;210.8(B)(5),ExceptionNo.2to(5)was

inserted,statingthat“receptacleslocatedinpatientbedlocationsofgeneralcareorcriticalcareareasofhealthcarefacilities,[otherthanthoseinhospitalbathroomscoveredby210.8(B)(1)]shallnotberequiredtobeGFCIprotectedwherewithin6feetofthebasin.”

z  Inaddition,517.21statesthatGFCIprotectionshallnotberequiredforreceptaclesinstalledincritical-careareaswherethetoiletandbasinareinstalledwithinthepatientroom.

z  TheintentofthissectionistoensurethataGFCIreceptacleoraGFCI--protected

receptacleisnotinstalledinageneral-careorcritical-carepatient-bedlocationwherelifesupportandotherextremelyimportantdiagnosticandelectricalsupportequipmentcouldbeinadvertentlyconnectedtotheGFCI-protectedcircuit.

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RequirementsLifeSafetyCodeSurveyorswantyoutoknowabout(cont.)z Readthesmallprint…NFPA72-2010.

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InterimLifeSafetyMeasures

z PolicyReviewedduringdocumentreview,q  LSCStoprovidecopyofILSMReferenceguidemorningofday1

z ForLSfindings,eithercorrectedonsite(<8hours)

ORz SurveyorrequiredtodocumentinreportwhatILSMisputinplaceuntilcorrected

Tipforsuccess:KnowyourILSMpolicy–educationcanbelimitedtospecificstaffsuchasplantopsandsecurity–becarefulhowyouwritetheILSMpolicyTJCwillholdyoutoyourpolicy!

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ILSMchangesonthereport

What the LSCS sees…!

What you see on the report if corrected on site while surveyor is

still present!

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ILSMchangesonthereportWhat the LSCS sees…!

What you see on the report!

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Perspective…

z Youarebeingevaluatedon(HAP)…§  156Eps–EC§  193Eps–LS§  112Eps–EM

z So…usingonlyECandLS–youarebeingevaluatedon349Eps….!z Keepthingsin‘perspective!’

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Top10Findings:MostChallengingStandardsEnvironmentofCare(EC)and

LifeSafety(LS)Chapters

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EC.02.06.01 – Safe Environment/Ligature Risks!EC.02.05.01 – Manage Utility Systems Risks!

EC.02.05.05 – Inspect Test & Maintain (ITM) Utility Systems !EC.02.03.05 – Fire Safety Equipment & Bldg. Features!

EC.02.05.07 – ITM Emergency Power Systems!EC.02.04.03 – ITM Medical Equipment!

EC.02.05.03 – Emergency Electrical Power Source!

EC.02.03.03 – Fire Drills!

EC.02.02.01 – Hazardous Materials and Waste!

EC.02.05.09 – Inspect, Test & Maintain (ITM) Medical Gas Systems!

Most frequently cited EC standards – 98% of hospitals had a least 1 EC finding in the EC Chapter

Challenges and Solutions for the Environment of Care (EC)

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LS.02.01.35 – Sprinklers, etc.!

LS.02.01.30 – Protect from Fire and Smoke!

LS.02.01.10 – Effects of Fire/Heat/Smoke!

LS.02.01.20 – Means of Egress!

LS.01.01.01 –Life Safety Code Compliance!

LS.02.01.34 – Provides/Maintains Fire Alarm System!

LS.02.01.50 – Building Services Protect from Fire and Smoke!

LS.02.01.70 – Fire/Smoke Prevention Requirements!LS.01.02.01 – Interim Life Safety Measures!

LS.03.01.30 –Fire & Smoke Protection in Ambulatory Healthcare!

Most frequently cited LS Standards – 97% of hospital surveyed had at least 1 finding in the LS Chapter

Challenges and Solutions for the Life Safety - LS

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33 © 2018, The Joint Commission

Most Frequently Cited EM Standards

EM.02.01.01 - EOP

EM.03.01.03 – exercises X2/yr

EM.02.02.13 – LIP privileges

EM.03.01.01 – evaluates EOP

EM.02.02.01 - communication

EM.01.01.01 - planning

EM.02.02.07 – manage staff

EM.02.02.15 – non LIPs

EM02.02.03 – resources and assets

EM.02.02.05 – safety & security

10% of surveyed hospitals had at least 1 EM finding

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Condition-Level Deficiency Data % of Psychiatric Hospitals with at least one Conditional-Level Deficiency (CLD)

Timeframe

Number of deemed Orgs with CLDs

Average CLD per Hospital

% of Hospitals

with at least one

CLD

01/01/2018 – 12/31/2018 185 1.77 61.62%

01/01/2017 – 12/31/2017 180 1.77 77.08%

01/01/2016 – 12/31/2016 200 2.08 65.60%

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Condition-Level Deficiency Data % of Hospitals with at least one Conditional-Level Deficiency (CLD) (excluding Psychiatric Hospitals)

Timeframe Number of deemed Orgs with CLDs

Average CLD per Hospital

% of Hospitals

with at least one CLD

01/01/2018 – 12/31/2018 1186 1.29 49.66%

01/01/2017 – 12/31/2017 1190 1.33 52.02%

01/01/2016 – 12/31/2016 1142 1.04 34.15%

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LifeSafetyCodeSurveyorsAverageRFI’sperSurveyFullHospitalSurveys

2018N=1359

2017N=1360

2016N=1282

2015

N=1132

2014

N=1062

16.42 13.68 11.37 10.86 10.46

“C”CategoryOFI’s

SAFER“Seeit/Citeit”

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FollowUpSurveys–HospitalProgram(exc.Psych)

2018N=1186

2017N=1190

2016N=1186

49.66% 52.02% 34.15%

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Standard/EP 2018 2017EC.02.06.01/1 68.1% 65.6%LS.02.01.35/4 61.2% 58.5%EC.02.05.05/6 54.7% 50.9%EC.02.05.01/9 47% EPChangeLS.02.01.35/5 44% 40.1%EC.02.02.01/5 43.3% 42.2%LS.02.01.35/14 42.2% NewEPLS.02.01.10/14 42.1% NewEPLS.02.01.10/11 40.2% 1.1%NewEPEC.02.05.01/15 38.6% 39.6%

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Page 40: The Joint Commission: 2019 UpdateThe Building Tour! Roof – labeled Stairs ! lab exhaust! Lab, Pharm, Kitchen! Fire barriers, Rad, MRI! Pressure relationships – critical vs non

New 5000A Fuses!!

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EC.02.06.01 EP-01 – Ligature Risks!

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LS.02.01.35EP05Nothingstored18”belowsprinklerhead

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Challenges and Solutions for the Life Safety - LS LS.02.01.35: 18” Sprinkler Clearance

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Challenges and Solutions for the Environment of Care (EC) EC.02.05.09–EP11MedicalGasZonevalvesaccessible

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LS.02.01.10EP11UndercutsRatedDoor:(<3/4”)

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LS.02.01.35EP4-Sprinklerpipingsupportsnothingelse

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LS.02.01.35EP4-Sprinklerpipingsupportsnothingelse

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LS.02.01.35EP5–SprinklerHeadundamaged,freeofcorrosion,escutcheonplateinstalled

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EC.02.05.01EP15&16-Critical&noncriticalAirPressureRelationships

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LS.02.01.20EP-22

This is not an exit!!PLEASE DO NOT

OPEN!

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LS.02.01.10EP14-BarrierPenetrations

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LS.02.01.10EP14-BarrierPenetrations

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LS.02.01.10EP-14/LS.02.01.30EP-19

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LS.02.01.10EP-11RatedDoor

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LS.02.01.10EP11RatedDoorSelfClosing–Nowedges!

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What’sWrongHere?WhyisitWrong?

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LS.02.01.20&LS.02.01.10

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LS.02.01.20EP22

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LS.02.01.20EP14-CorridorClutter

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LS.02.01.20EP13-StairwellStorage

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EC.02.05.09MedGasStorage

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TheNEWEP’sRadiology/Imaging

62!

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MedicalImaging

z EC.02.02.01EP7z PersonnelMonitors

•  Nobadgesornotwearing•  Wearpositionifleadworn

z Radio-protectiveApparel•  Aproninspection(notallstatesareannual)•  Apronstorage(somemanufacturer’sactuallystatelayflat)

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MedicalImagingFluoroscopicServices

z EC.02.04.03 •  EP21-Atleastannually,adiagnosticmedicalphysicistconductsaperformanceevaluationofallCTimagingequipment.

•  EP34-Atleastannually,adiagnosticmedicalphysicistconductsaperformanceevaluationoffluoroscopicimagingequipment.

Tip for success: What is ALARA?!

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MedicalImaging

z HR.01.05.03 EP 15 •  Individualswhousefluoroscopicequipment:

• Ongoingand(annual)educationALLstaffincludingradiologistsz LD.04.01.05EP25

•  RadiationSafetyOfficerz PC.02.01.01EP30

•  Fluoroscopicskindosethresholdlevels

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LigatureUpdate

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z TheJointCommissionassembledExpertPanel•  IncludingCMS,accreditedorganizations,nationalalliances,clinicians,TheJointCommissionstaff,otheraccreditingorganizations,etc.

z Convened5expertpanelmeetingsin9months•  16recommendations•  FAQstoprovidefurtherclarification•  NPSG15.01.01•  https://www.jointcommission.org/topics/suicide_prevention_portal.aspx

Toaddressthephysicalandclinicalcomponents…

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z Achievedconsensusonterminologyof“ligature-resistant”vs“ligature-free”

z Evaluateddifferentenvironmentsforapplicabilityz IncreasedalignmentwithCMS

ExpertPanelSuccesses

Must be ligature resistant: Inpatient psychiatric units, in both psychiatric and general/

acute care hospitals, dedicated spaces in the Emergency

Department

Not required to be ligature resistant: But are required to have conducted an environmental risk assessment, steps, protocols, safeguards, etc. in place to

protect suicidal patients: EDs, general med/surg inpatient units, residential, partial hospitalization, day

treatment, intensive outpatient programming

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z  Scoringmayvarydependingonsituation•  ImmediateThreattoHealthorSafetyvs.ConditionLevel

•  Identificationpriortothesurvey•  Mitigationplanandimplementation•  Planofcorrection

z ScoreatEC.02.06.01EP1z CoP482.13(vs482.41)(PatientRightsvsPhysicalEnvironment)z ThefollowingelementsmustbeinplaceinorderfortheSurveyteamtoconsider

loweringfindingsfromCLDtoSLD•  RiskAssessment–completeandcomprehensivepriortosurvey•  AppropriateMitigation–Bothclinicalandphysicalenvironment•  PhysicalEnvironmentCorrectionshavestarted–Invoices,PurchaseOrders,

ConstructionContracts

Scoring

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z DesignatedBehavioralHealthz PreferredBehavioralHealth

•  EmergencyDepartment•  Bathrooms

z Non-DesignatedBehavioralHealth

Design

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SurveyEvaluation:LigatureIssues

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Forthemostcurrentanduptodateinfoonligature…

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SurveyEvaluation z PatientRoom

§ SolidCeiling

§ Bed

§ LightFixtures

§ HVACVents

§ TamperProofScrews

§ SprinklerHeads

§ BathroomFixtures(plumbing,toiletpaperdispensers,papertoweldispensers,etc.)

§ GrabRails

§ Full-sizedoorsandhardware

§ Curtains(Privacy,WindowTreatment,andShower)

§ MedicalGases

§ MedicalDevices

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SurveyEvaluation z Corridor§  GrabRails§  CorridorDoorsandHardware§  Fire/SmokeBarrierDoorsandHardware

§  SecurityDoorsandHardware§  LightFixtures§  HVACVents§  TamperProofScrews

§  SprinklerHeads§  LifeSafetyDevices:exitsigns,audio/visualdevices,medicalgasshut-off,etc.

EXPERT PANEL RECOMMENDED EXCEPTIONS!1.  Visibility from Nurses Station: only applicable to ceiling

tiles, no other ligature risks.!

2.  Nurses Station: not accessible to patients and continuously staffed; not required to be ligature resistant within the nurses station.!

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FAQ

z InpatientCeilings•  PatientRooms/Bathrooms:Solidceilingtopreventaccess

•  Corridors:droppedceilingsareallowedincorridors&commonareaswherestaffareregularlypresentasallowablebythefacility’ssafetyriskassessment

•  “Regularlypresent”meanspartoftheirstandardmonitoringprocedures

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SurveyEvaluationz CommonAreas

•  TherapyRoom

•  DayRoom

•  Restrooms/Bathroom

•  LaundryRoom

z Non-designated[i.e.EmergencyDepartment(notall),medicalunits,etc.]

•  RiskAssessment

•  Policy/Procedure–guidanceforstaff•  Mitigatebasedonriskofpatient

EXPERT PANEL RECOMMENDED EXCEPTION!!

Not required to be ligature resistant if all of the following are met:!

1.  Self-closing door!2.  Self-locking door!3.  When occupied by patients is directly

observed by staff from within the room!

Still identify on Risk Assessment!

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FAQz ShowerCurtainsz Curtainsusedasbathroomdoorreplacement

•  Riskdocumentedonenvironmentalriskassessment

•  Monitoringofanyhighriskpatientsnearthecurtainortheareawheretheriskispresent

TheJointCommissionwillnotadvisenorrecommendanyparticulartypeofshowercurtain,allshowercurtainsareconsideredarisk

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FAQ

z MedicalBedsForpatientswhorequiremedicalbedsthathaveligaturepoints,theremustbeappropriatemitigationplansandsafetyprecautionsinplace

•  Identificationofrisksthatbedposes• Policies/proceduresforuse• Documentedneedinpatients’medicalrecords•  Safetyprovisionsmustbeconsideredforallpatientswhocouldbeatriskforsuicide

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FAQz Contraband/ProhibitedItems

TheJointCommissiondoesnotdeterminetheitemstobeprohibitedfromaninpatientpsychiatricunit.Itemsthatareprohibitedtobebroughtintoorganizations,duetotheriskofharmtoselforothers,shouldbedeterminedbytheorganization.Complianceofsuchsafetymeasuresisbaseduponorganizationalpolicies/procedures,individualcareplans,andapplicablestaterulesorregulations.

Advise!

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LigatureUpdate

z Assureriskassessmentconducted

z Actiontoimplementplan

z Citeallligaturerisksz Guidancedocuments….

z Seealso2014FGIGuidelines

§ ReferencedatEC.02.06.05EP1

z VAGuidelines

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LigatureRisks–OtherReading

z CMSS&Cletter18-06,December08,2017z TheJointCommissionPerspectives

•  FromtheExpertPanelMeetings:

•  November,2017

•  January,2018•  February,2018•  March,2018

•  July2018

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LigatureIssueCorrections

z IfLigatureissueddiscoveredonsurvey•  ScoredatEC.02.06.01EP-01•  Have60daystocorrect•  Ifnotpossibletocorrect,contactAccountExecutive(AE)fornextstepsinCorrectiveAction.

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LigatureFacilityExtensionRequest(LFER)

Now

Available!

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WhosubscribestoECNews–March2019EditionTopics

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[email protected](bottomofwebpage)!

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ReviewandConclusion

I T L

D

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SIG - Department of Engineering

John Raisch, CHFM Engineer

Herman A. McKenzie, MBA, CHSP Acting Director

Joe Bellino, MA, CHPA, CHEM Engineer

Kenneth (Beau) Hebert, MAOM, CHSP, CHEP Engineer

Andrea Browne, PhD., DABR Medical Physicist

Thomas J Todro, MBA, CBET Engineer

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TheJointCommissionDisclaimer

z  Theseslidesarecurrentasof05/03/2019.TheJointCommissionandtheoriginalpresentersreservetherighttochangethecontentoftheinformation,asappropriate.

z  Thesewillonlybeavailableuntil05/03/2020.AtthatpointTheJointCommissionreservestherighttoreviewandretirecontentthatisnotcurrent,hasbeenmaderedundant,orhastechnicalissues.

z  Theseslidesareonlymeanttobecuepoints,whichwereexpoundeduponverballybytheoriginalpresenterandarenotmeanttobecomprehensivestatementsofstandardsinterpretationorrepresentallthecontentofthepresentation.Thus,careshouldbeexercisedininterpretingJointCommissionrequirementsbasedsolelyonthecontentoftheseslides.

z  Theseslidesarecopyrightedandmaynotbefurtherused,sharedordistributedwithoutpermissionoftheoriginalpresenterandTheJointCommission.