the importance of soft skill in it industry
TRANSCRIPT
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The Importance of Soft Skills in the IT Industry
+Bezon Karter
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Introduction
Every company looks for an employee with a different mix of technical skills and experience.
But to complement such features there are some "soft skills" every company looks for in a potential employee.
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What are Soft Skills?
Intrapersonal and interpersonal behaviours that develop and maximize
human performance.
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Why Soft Skills?
• Soft Skills are needed to maintain good conduct within the office with the juniors, seniors and fellow colleagues.
Efficiency
Healthy EnvironmentEmployee Retention
Confidence
Productivity
RewardsCustomer Awareness
Happiness
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Soft Skill Gap
Why Do you need Soft Skills at Workplace?
• Are you really good at getting clients, and not so good at retaining them?
• Do you have lots of staff turnover and still find it difficult to retrain people?
• Do you have lots of managers but no real leaders?
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What are counted as Soft Skills?
Effective Communication
Effective MeetingsEffective
LeadershipConflict ResolutionProblem Solving
StrategiesDealing w/Difficult
People
Stress Management Time Management
& Organizational Skills
Presentation SkillsHigh Performance
Team Building and Managing
Transition & Change
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Example
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Soft Skills Benefit
• Soft Skills help maintain interpersonal relationships at work.
• They help create a healthy work environment.• They are useful in maintaining healthy
relationships with clients and business partners.
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Soft Skills in IT Company
What IT Companies expect from
employees –
• Communication Skills• Teamwork• Decision making and problem solving
skills• Skills to meet people and crack deals
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Communication Skills
• Representatives and supervisors regularly need to manage customers from across the globe.
• Putting forward one’s own point of view also needs good communication as he needs to speak in a simpler way so that people understand.
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Teamwork
• Teamwork is of high importance.• People are often sorted according to their
capability to work in a team or those who work better single-handedly.
• Team building activities turn into a need, on occasion, for the consistent elements of different tasks.
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Decision making and problem solving skills
• The IT business today, is of the feeling that choice making and critical thinking are basic for all employees.
• Employees are expected to put forth their views and take certain decisions on their own. The quality of this is later analyzed
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Skills to meet people and crack deals
• IT businesses nearly include meeting individuals and attempting to get projects from them.
• Companies now prefer people who are polite and easily approachable.
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Conclusion
• It is important for all employees who aspire to obtain managerial positions – to get in touch with their soft skills.
• Soft Skills are also important to live and work well when facing the adversities within the Society and Business Environment.
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References
• http://www.techrepublic.com/blog/10-things/10-highly-valued-soft-skills-for-it-pros/
• http://blog.pluralsight.com/it-soft-skills• http://bezonkarter.tumblr.com/post/121734952610/importance-of-soft-skills-in-
the-it-industry• http://careerride.com/Soft-Skills-Professional-Must-Have.aspx• http://jobs.aol.com/articles/2012/12/12/soft-skills-are-key-for-job-seekers/• http://www.livecareer.com/career-tips/career-advice/soft-skills-in-demand• http://www.xist4.com/Blog• http://www.techrepublic.com/blog/10-things/10-highly-valued-soft-skills-for-it-p
ros/• http://smallbusiness.chron.com/importance-soft-skills-workplace-10111.html• http://www.brazencareerist.com/blog/2013/04/04/the-importance-of-soft-skills/
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