Prepared By: Ahmed Rafik – ERP Coach

www.ahmedrafik.com

IMPLEMENTER

GUIDE

In this article we will determine the

basic knowledge & Skills the

implementer should have in ERP field

as an Application Consultant.

Soft Skills:

- Interpersonal Skills.

- Business Communication Skills.

- Listening Skills.

- Positive / Analytical Thinking.

- Team Working Skills.

- Problem Solving Skills.

- Dealing with customers.

- Negotiation Skills.

- Persuasive Skills.

- Time Management.

- Presentation Skills.

- Change Management.

Essential Background:

- Business Knowledge.

- Accounting Standards.

- Information Technology

Fundamentals.

- Information System

Fundamentals.

- Networking and Internet

Technology.

- Security Fundamental.

- Database (SQL, Oracle) OR

Programming Knowledge.

- Understanding ERP software

working on.

- ERP Project Implementation

Methodology.

Career Development:

- ERP Concepts

- Business Process Analysis

- Business Process Reengineering

- Software Business Analysis

- Customer Requirement Analysis

- Technical Writing

(Documentation, Gap Fit

Analysis, Training Manuals)

- Creating of CRP (Conference

Room Pilot)

- RDBMS Concepts.

- Risk Management.

- Software Quality Assurance.

- Project Management.

- Deliver Training.

Tools & Knowledge:

- Windows & Operating System

- Word Processing

- Excel Fundamental

- Microsoft Visio

- Microsoft Project