the impact of digital on b2b industrial markets
TRANSCRIPT
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T R E N D S O F
D i g i t a l
Transformation@jcaudron
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Hi, I’m Jo Caudron Active in digital since 1993
Internet entrepreneur involved in 20+ start-ups.
Founding Partner of Duval Union Consulting
@jcaudron [email protected]
We are business consultants for a digital
world.
Our mission is to help organization transform.
@jcaudron
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Sold in +50 countries!
BUY NOW! www.digitaltransformationbook.com
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Expect a smack in the face…Digital Disruption is real
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1995+ Music Photography Video Rental …
2005+ Print Media TV Travel HR …
2015+ Retail Banking/Insurance Healthcare Automotive Education Telco Food/FMCG/CPG Industry
2025 All Safe havens will be subject to digital disruption …
WAVES OF Disruption
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Digital Disruption is a story of…
%
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This is NOT our storyYOU THEM
We are COMPLIANT! We are a TRUSTED partner!
We have DECADES of experience! We are on SOCIAL MEDIA!
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YOU
We are COMPLIANT! We are a TRUSTED partner!
We have DECADES of experience! We are on SOCIAL MEDIA!
THEMThis IS our story
But your app sucks
I want experience
Uhh..ok
Hey this solves my problem!
I don’t want to wait a
week
NEW
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YOU THEM
The Tipping Point
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CUSTOMER RELATION
ORGANISATION
PRODUCT BUSINESS MODEL
Foundati
on
Innovatio
n
Digital Transformation?
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CUSTOMER RELATION
ORGANISATION
PRODUCT BUSINESS MODEL
Foundati
on
Innovatio
n
DIGITIZATIONDigital Transformation?
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CUSTOMER RELATION
ORGANISATION
PRODUCT BUSINESS MODEL
Foundati
on
Innovatio
n
TRANSFORMATION New product - old business model Old product - new business model New product - new business model
Digital Transformation?
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THE IMPACT OF D I G I T A L
@jcaudron
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ACCESS OVER OWNERSHIP
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ACCESS OVER OWNERSHIP
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PRODUCTION
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PRODUCTION
FACTORY 4.0
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ROBOTICS
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VIRTUAL WORLDS
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RETHINKING THE BASICS
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RETHINKING THE BASICS
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RETHINKING THE BASICS
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FROM PRODUCTS TO SERVICES
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REMOTE DIAGNOSTICS
FROM PRODUCTS TO SERVICES
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REINVENTING BUSINESS MODELS
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REINVENTING BUSINESS MODELS
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NEW WAY OF WORKING
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NEW WAY OF WORKING
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AUGMENTED & ARTIFICIAL INTELLIGENCE
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Don’t worry, we’ve got a PLAN
@jcaudron
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YOU NEED TO Scan YOUR
ENVIRONMENT @jcaudron
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DETERMINE THE IMPACT
@jcaudron
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CREATE A North Star VISION
@jcaudron
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DEFINE A Transformation STRATEGY
@jcaudron
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DEFINE A Transformation STRATEGY
@jcaudron
BUILD A ROAD MAP
@jcaudron
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BUILD a new ORGANIZATION
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From an outdated MOTHERSHIP
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From an outdated M o t h e r s h i pTO A modern
F L E E T
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D I G I TA L
Leadership@jcaudron
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BUSINESSES PEOPLE SOCIETY
INSIGHT 1: DIGITAL CHANGES…
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OPPORTUNITIES THREATS
INSIGHT 2: DIGITAL HAS 2 FACES
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INSIGHT 3: BECOME FUTURE PROOF
SCAN INNOVATIONS
DETERMINE IMPACT
NORTH STAR VISION
BUILD ROADMAP
INSTALL DIGITAL
LEADERSHIP
BUILD DIGITAL ORGANIZATION
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WAKE-UP CALL IMPACT ANALYSIS
FUTURE SCENARIOS NORTH STAR VISION
TRANSFORMATION STRATEGY DIGITAL AGENDA
ROADMAP DEFINITION DIGITAL GOVERNANCE
CHANNEL HACKING DATA STRATEGY
BUSINESS STRATEGY
FUTURE PROOF ORGANISATION
FUTURE PROOF RELATION
FUTURE PROOF PRODUCT
FUTURE PROOF BUSINESS
DIGITAL LEADERSHIP Asses, contain and develop
digital savviness
ARCHITECTURE BLUEPRINT Map current and future people,
processes, platforms & information
EXPONENTIAL ORGANISATION Reshape your organisation
for faster growth
SOCIAL MEDIA STRATEGY Make social an intrinsic part
of the business
CUSTOMER EXPERIENCE 2.0 Continuously optimise your journey,
pain points and touch points
GROWTH HACKING Implement smart techniques
to scale our business
SERVICE DESIGN Define new style products & services
with the right user experience
PLATFORM MAPPING Build an extensive overview of possible
(technology) solutions and requirements
DIGITAL COLLABORATION Define and set up the new way of working
for optimal sharing and collaboration
HACKATHON / INCUBATOR PROGRAM Stimulate internal creativity and bottom-up innovation
START-UP BOOTCAMPS Think, plan, act like a start-up and build
the minimum viable business case
CORPORATE ACCELERATOR Drive outside-in innovation via collaboration
with start-ups
EXECUTIVE JOURNEY
DIVING DEEPER
TREND WATCHING
BUILDINGTHE …
CONTINUOUSLY SCANNING THE MARKET FOR NEW TRENDS
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Find my slides on www.speakersbase.com/jo
Need help? Book me and my team to consult you! www.duvalunionconsulting.com @jcaudron [email protected] 00 32 475 43 80 98
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T R E N D S O F
D i g i t a l
Transformation@jcaudron