the h.u.n.g.e.r. games (saaci 2017)

©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events@thrivemeetings @tstuckrath @SAACIofficial #saaci17

@thrivemeetings @tstuckrath @SAACIofficial #saaci17


3minutes


16


$50,000

$10million

© August 2015 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath

what does food mean to you?


Community Nourishment Traditions

FamilyReligious ScarcitySocial

Memories

Livelihood

Danger Security

what is food?


Community Nourishment Traditions

FamilyReligious ScarcitySocial

Memories

Livelihood

Danger Security

what is food?

DANGER

©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17

millions people worldwide

diabetes

347

food allergy

225

celiac disease

53

vegetarian

27vegan

1chronic disease

38

obese

4550

religious

36gluten

intolerance

389

DIETARY NEEDS by the numbers


Vegan

Vegetarian

Raw

Paleo

Flexitarian

Personal Preferences

Food Allergies

Medical Conditions

Celiac Disease/Gluten-Free

Diabetes

Religious Practices

Understanding Custom Eaters


ELEV

ATIN

G DU

TY O

F CA

RE


• Requirement • Watchfulness • Attention • Caution and Prudence • Care of Others

What is DUTY OF CARE?


Legal | Ethical | FinancialOBLIGATIONS

• Contracts • Due Diligence • Consumer Protection • HAACP • Disabilities Act • EEA • OHSA

• Revenue • Waste • Invoices

• Payroll • Lawsuits

• Diversity • Financial Care • Service • Inclusion • Safety • Waste


MAJOR LIFE ACTIVITIES

Disability: a physical or mental impairment that substantially limits one or more major life activities Accessibility: that people with disabilities have access, on an equal basis with others, to goods and services. Obligation: to make reasonable adjustments to help disabled individuals access their goods, facilities and services.

DISABILITY AND NON-DISCRIMINATION LAWS

INTERNATIONAL TRENDSUnited KingdomCorporate Manslaughter and Corporate Homicide Act of 2007

AustraliaModel Workplace Health and Safety

United StatesOccupational Safety and Health Administration Act of 1970

South AfricaOccupational Health and Safety Act of 1993

© August 2015 | Thrive! Meetings & Events | @tstuckrath


OPPORTUNITY

© April 2015 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath

©October 14, 2014 | Thrive! Meetings & Events

62%consider allergen-free & gluten-free consumers

as new & profitable marketKim Koeller

GlutenFree Passport and AllergyFree Passport

©October 14, 2014 | Thrive! Meetings & Events

92%GF/AF consumers return

to the same eating establishment after a positive eating-out experience

Kim Koeller GlutenFree Passport and AllergyFree Passport

©December 2016 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath

4%8% 11%1%

VeganVegetarian

25%257%

September 2010 - August 2011

September 2015 - August 2016

Source: Mintel GNPD

F&B Product Launches with Vegetarian & Vegan Claims Globally


MILK

EGG

SOY

TREE NUTS

FISH

PEANUTS

WHEAT

CRUSTACEANS

Cereals w/ Gluten

Sulfites

Mollusks

Celery

Sesame

Mustard

Lupin

Tomato

Buckwheat

Peaches

Pork

Bee Pollen

Royal Jelly

FOOD ALLERGENS AROUND THE WORD

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CELIAC DISEASE and gluten sensitivity

Barley

Wheat

Rye

• Genetic autoimmune disease • 300 symptoms • Malabsorption • Avoid GLUTEN • No cure • Oatmeal?


• 422 million worldwide • 3.5 million in South Africa (14.7; 78%) • Manage blood sugar • Low in salt, fat and sugar • High in fiber • What, when and how much

DIABETES

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CHRISTIAN Ash Wednesday Lent Good Friday Easter Christmas

HINDU Krishna Janmashtami Navratri

ISLAMIC Ramadan Eid al-Fitr Eid al-Adha

JEWISH Shavout Passover Sukkoth Rosh Hashanah Shaman Yom Kippur Simchat Torah Hanukkah

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VEGETARIAN• Grains • Legumes • Nuts • Seeds • Fruits • Vegetables • Soy • Milk

• Egg • Honey • Beef • Poultry • Pork • Seafood • Game

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VEGAN• Grains

• Legumes

• Nuts

• Seeds

• Fruits

• Soy

• Vegetables

• Milk

• Egg

• Honey

• Beef

• Poultry

• Pork

• Seafood

• Game



PALEO• Beef • Game • Seafood • Poultry • Pork • Honey • Fruits • Vegetables

• Egg • Dairy • Grains • Legumes • Soy • Sugar • Processed

Foods



Event Food ChainResponsibility

^

Banquet Server

Banquet Captain

F&B Director General Manager

Sales Manager

Attendee Professional Conference Organizer

Chef

Conference Services Manager

RESP

ONS

IBIL

ITY


RFPsPre-Con

Registration

Site Visits

SurveysTastings

InformationFunction Sheets

REQUEST & PROVIDE

Apps


REGISTRATION• Always ask for more information

• Make Questions Mandatory

• Be Specific

• Provide guidelines on how your food functions will work

• Give them disclaimers


Check the food functions you plan to attend

REGISTRATIONWhich food functions will you be attending?

Tuesday - Opening Reception

Wednesday - Breakfast

Wednesday - Lunch

Thursday - Awards Dinner



Pursuant to the Disabilities, do you have any disabilities?

REGISTRATIONADA Disabilities

Mobile

Vision

Auditory

Medically-necessary Dietary Need

Other




REGISTRATIONMedically-necessary Dietary Need

Food Allergy Diabetes Celiac Disease / Non-celiac gluten-sensitivity Other




REGISTRATIONEggs Wheat Milk Soy Crustaceans Fish Tree Nuts Peanuts Mollusks Gluten Mustard Sesame

Lupin Celery Sulfites Tomatoes Buckwheat Peaches Pork Barley Bee Pollens Royal Jelly Other _______________




REGISTRATIONIs there treatment or accommodation you want us to be aware of to ensure your health and safety at the event?

Please complete this emergency action plan for yourself




Indicate Your Dietary Preferences

REGISTRATIONVegetarian Vegan Halal Kosher Gluten-free Other________ None





REGISTRATIONI require a CERTIFIED Kosher meal. I require a CERTIFIED Halal meal? I require a meal without pork, shellfish and meat and dairy together. Only finned fish. A vegetarian meal is acceptable. A vegan meal is acceptable.





Disclaimers

REGISTRATION

Dietary restrictions must be indicated here to receive a special meal for the food functions. Special requests cannot be provided at meal functions without a ticket.

We strive to work with our food service vendors to provide safe and delicious meals for those with dietary restrictions. Despite taking every precaution, we cannot guarantee that menu items are free of trace amounts of allergens or other ingredients.


• RFPs • Contracts • Registration

• Reports • BEOs • Menus

• Meal Tickets • Apps • Labels • Surveys

COMMUNICATE to Reduce Risk



• F&B Budget

• History

• Percentage of special meals

• Types of special meals

• How many special melas ordered

• How many special meals consumed

RFPs


COMMUNICATE to Reduce RiskCONTRACT CLAUSES

Hotel agrees to use reasonable efforts to work with its

food and beverage vendors and staff to procure, prepare

and serve a large selection of food products for Group’s

event participants, vendors, volunteers and staff who have

certain food allergies, follow special diets or prefer special

ingredients. In the event of negligence by Hotel or any of

Hotel's representatives, Hotel shall be responsible for all

expenses reasonably incurred by the attendee in the

defense of such liability or claim of liability.

CONTRACT CLAUSES

Group and Hotel acknowledge that the Hotel is not an allergen-free environment, alas, Hotel agrees to initiate due diligence both in the back and front of the house to ensure the safe production and service of acceptable meals.

Hotel currently maintains: ____ Health inspection score ____ Culinary staff with a ServSafe Food Protection Manager Certification ____ Certified Food Handlers. ____ Staff members who have taken and passed the ServSafe Food Allergen training program



(69) No Seafood (23) No Beef (25) No Pork (6) Gluten Free (2) Vegetarian



(69) No Seafood (23) No Beef (25) No Pork (6) Gluten Free (2) Vegetarian

(50) Gluten & Dairy Free (65) Hindu Vegetarian (20) Kosher (25) Halal


Maximize Experience• Demonstrate Professionalism • Gain Trust • Reduce Risk and Liability • Repeat customers • Increased Spending • Improve Savings • Less Waste


Laughter is brightest where Food is Best.

Irish Proverb


©May 2016 | Thrive! Meetings & Events | @thrivemeetings

(404) 242-0530 [email protected] www.thrivemeetings.com

@tstuckrath @thrivemeetings thrivemeetingsevents

Tracy StuckrathCSEP CMM CFPM CHC

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