the how and why #7 sustainable banking - abn amro · 2019. 10. 29. · circular economy as a model...
TRANSCRIPT
Newsletter no. 7 - april 2017
SustainableBanking
The How and Why #7
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Circular economy
ABN AMRO recently managed to get William McDonough, a visionary in the area of
sustainability, to speak at a recent Sustainable Banking knowledge session for staff. He gave
the jam-packed room inspiring insights on the benefits of the circular economy. ‘Sustainable
choices do not contradict financial arguments in any way whatsoever.’
The sustainable knowledge
sessions that ABN AMRO regularly
organises for employees, called
50 Shades of Green, always draw
large crowds – but the circular
economy session was exceptionally
popular. The meeting was fully
subscribed only sixty minutes after
it was announced that William
McDonough would be the guest
speaker. An architect and author of
the bestseller Cradle to Cradle, Mr
McDonough was one of the first
experts to embrace the circular
economy. His vision is highly
pertinent to the bank’s employees
– a good reason to share the
session also by broadcasting it via
livestream. ABN AMRO sees the
circular economy as a model for
the future and is taking the lead in
financing clients’ circular projects.
A different perspective
The circular economy is an economic
system in which products and
services are exchanged between
customers and suppliers in a
closed-loop commodity cycle.
‘To participate, you need to
take a different perspective,’
Mr McDonough explained at
the session. The architect says
sustainable initiatives too often focus
on ‘eradicating evil’ rather than on
‘promoting good’. Take environmental
targets, for example: ‘We want to
reduce carbon emissions, but that’s
like hailing a taxi and saying “Don’t
take me to the airport”.’ The circular
economy begins with design. ‘That
means using sustainable, reusable
Hugely popular knowledge session on the circular economy
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
materials and thinking about
recycling in the future when you
start production.’
Fully committed
This event was the fourth in a series
of knowledge sessions on human
rights, social entrepreneurship
and sustainable investment. Mr
McDonough’s vision links up with
that of the bank, stressed Daphne
de Kluis, CEO of Commercial
Banking, during the session. ‘The
circular economy requires a different
way of thinking and producing.
Our clients realise they need to
change the way they see the value
that a company creates. That is by
no means solely economic value.
Today’s consumers are making
different choices, and our clients’
new business models require
different kinds of financing models.
We are fully committed to this
change.’
For birds and bucks
Mr McDonough sees an array of
possibilities for the bank. ‘The
number of circular initiatives
is growing rapidly; after all, it’s
a financially attractive option.
You’re bankers – do the maths.
Sustainable choices do not
contradict financial arguments in
any way,’ says Mr McDonough.
He convinced the American car
company Ford Motors to build
a green roof when it renovated
a large assembly hall. The roof
purifies rainwater, is a breeding
ground for birds, and provides
insulation for the factory. All
materials used are recyclable and
the life span is longer than that of
an ordinary roof. ‘Ford did it to help
the birds and to generate savings of
more than a million dollars.’
Guts
How can we make the world a
better place? Mr McDonough says
this is the $64,000 question that
ABN AMRO employees need to ask
themselves. ‘Ask your clients, too.’
He knows that takes guts. ‘Twenty-
five years ago, when I proposed
renting out washing machines
instead of selling them, people
said I was a nut and a communist.
Now it’s done all the time.’
Circular initiatives are sustainable
and financially attractive, Mr
McDonough emphasises, but more
than anything, they’re inspiring.
‘How cool is it to tell your kids that
you’re financing buildings made of
materials that will be reused for
generations to come?’
Circular economy
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Putting solar on big roofs is a superior way to generate renewable energy, and ABN AMRO
investor helps entrepreneurs lock in the rewards in an easy way. Businesses are queuing up,
as no capital spend is required.
There’s no denying the benefits
of solar power, but the requisite
sizeable investment in solar panels
and lengthy pay-back period make
it a less obvious spend for many
businesses. Investor Maas Capital –
a subsidiary of ABN AMRO – teamed
up with solar project developer
SolarAccess to devise a plan.
Entirely covering businesses’ roofs
with solar panels, the joint venture
is responsible for placement and
maintenance while the recipients
pay for the use of the solar panels
instead of owning them. Businesses
pay a little below the market rate for
solar energy, with the actual discount
varying per company and depending
on their own power consumption,
roof size and location.
No investment required
In 2013 Heineken was the first
company to join the scheme, which
has since become attractive to more
companies thanks to a subsidy from
the Dutch government. Ben Kras of
Kras Recycling in the Dutch town of
Volendam was among those who
signed the letter of intent, seeing
this as a next step in his business’s
sustainability drive: “We’ll be energy-
neutral once these solar panels on
top of our four company buildings
are hooked up.” Earlier, Kras had got
his company on LED lighting and
an electricity-driven vehicle fleet.
He feels the scheme is “too good
to pass up” and notes that “we’d
considered investing in solar panels
ourselves at some point but decided
not to for competitive reasons, as
their long pay-back period was too
uncertain.” The Maas Capital/Solar
Access deal runs for 16 years. As
Kras says: “By which time I’ll own
the panels, which should theoretically
last another decade.”
Benefiting from solar power without investing
Renewable economy
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Low-cost
In principle, any kind of business can
access the subsidy offered by the
Dutch Ministry of Economic Affairs
for generating and supplying solar
power. The attraction of the deal is
that the joint venture takes care of
the subsidy application, as well as
installing and maintaining the solar
panels. In this way, the bank aims to
help its clients make a contribution
to a more sustainable world. And the
businesses themselves are looking
at lower energy bills as they generate
their own power. Companies
boasting big roofs with a minimum
surface area of 5,000 square metres
are eligible.
Large building
For Louis Sciarli, Managing Director
of waste processing company Vliko,
the scheme came at just the right
time. Last year, Vliko brought a range
of business units together in a single
commercial building in Zoeterwoude
in the Netherlands. Previous capital
spending on LED lighting and electric
forklift trucks had already cut their
energy bill, and solar panels should
help meet their full annual energy
requirement of around 250,000
kWh once these are up and running.
Sciarli enthuses: “We’ll be able to run
fully energy-neutral operations. We
aim to be sustainability leaders and
there really wasn’t a reason not to do
it, given the costs.”
Sustainable bread bags
Volendam-based family business Kivo
Plastic Packaging feels the scheme
fits in with its own mission to make
its key product – the plastic bread
bag – as sustainable as possible.
Director-owner Robert Kwakman
comments: “Flexible plastic gets a
bad rap in the market and we jump
at any opportunity to make our
products more sustainable. Solar
panels should facilitate energy-
neutral production of our bread bags
over time.” Kwakman took a long,
hard look at the costs and terms &
conditions before he bit the bullet:
“Costs per kWh are below market
rates – that’s essential in our line
of work as competition is fierce.”
After signing the letter of intent,
the entrepreneur talked his foil
supplier and distributor into joining
the scheme as well, by stressing
its environmental importance, price
and terms & conditions – i.e. it’s
not a capital spend and doesn’t get
recognised in the balance sheet.
“That’s how, little by little, we’re
making our supply chain more
sustainable.”dak liggen wordt in de
volledige jaarlijkse energiebehoefte
van de afvalverwerker van circa
250.000 kWh voorzien. Sciarli:
‘We zijn in staat om volledig
energieneutraal te werken. We
hebben duurzaamheid hoog in het
vaandel en gezien de kosten zagen
we geen reden om het niet te doen.’
Renewable economy
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Social entrepeneurs
With its new incentive scheme, ABN AMRO is supporting three social start-ups a year to
the tune of €10,000 each. The first one to be selected is the start-up behind GoOV, an app
allowing people with disabilities to travel by themselves. “For our users, this freedom is a
first.”
The new incentive scheme allows
ABN AMRO to lend a helping hand to
social enterprises. These businesses
place a premium on the common
good, supported by a solid revenue
model. For every social entrepreneur
who is a client, ABN AMRO deposits
€100 a year into the scheme. Three
times a year, the bank donates
€10,000 from the fund to a new
social enterprise. GoOV (which is
short for Go Openbaar Vervoer, or
Go Public Transport, in Dutch) is a
project launched by Lars Nieuwenhoff,
Eljakim Information Technology and
Siza. Nieuwenhoff, who used to
work as an innovation manager at
an organisation serving the needs
of disabled people, says he noticed
how much individuals with learning
disabilities, for instance, want to
travel unassisted although it’s far
from easy for them. And for the deaf,
even a simple train journey can be a
major challenge. Nieuwenhoff and
his partners have now developed an
app to allow all these people to travel
unaccompanied. In fact, over 300
people now use the GoOV app to
travel every single day. The result is far
greater freedom for both users and
their carers, as well as a big savings
on the cost of special transport.
The app allows people with
disabilities to travel by themselves.
How did that idea come about?
“Siza, the care organisation I used
to work for, aims to help people
with disabilities live their lives as
independently as possible – in the
home and at work, but also in terms
of mobility. Mobility can be a tough
nut to crack, though. We had the idea
to build an app that guides users as
A social enterprise that makes “ordinary” public transport something very special
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Social entrepeneurs
they travel by providing them with
information tailored to their needs –
not just for a bus trip, for example, but
also for the walking route to the bus
station and the final destination. Today
350 users travel with GoOV every
day. Not only has the app given them
a huge amount of freedom they’ve
never had before, but it’s also helping
their parents and carers, who can log
in to the GoOV portal to stay informed
about the journey in real time.”
How does GoOV work?
“After some training, all users have
to do is enter their itineraries and hit
the road armed with the GoOV app
on their phone. The app gives them
information about their journey every
step of the way, even in the event of
delays or diversions. The itinerary data
presented by the app are tailored to
the individual needs of users, guiding
them from door to door.”
Can you give us an example of
how data are tailored to the user’s
needs?
“We developed the app based on
a wide range of user experiences.
For instance, we incorporated the
information from Google Street View
when the app shows walking routes,
but discovered that for many of our
users with autism this type of image
was actually confusing because a
photo taken during the summer won’t
always be an accurate representation
of the same street in winter. For
others, the visual information the app
presents works better. There’s one
feature which is important to all users,
though, and that’s the panic button.
This button immediately connects the
user with a call centre representative,
who can give the user advice on
directions (we plan to introduce a chat
feature for deaf users in the future) or
call a taxi if necessary to get the user
to their destination.”
The jury was impressed that the
app also helps save on the cost of
transport. But how?
“At the moment, people with
disabilities often take special
taxi buses and are sometimes
accompanied by a carer, with the
state picking up the tab. Enabling
people to travel independently when
possible results in a significant
decrease in these costs. The
municipality covers the cost of the
user’s subscription to the GoOV app.
In fact, the municipalities of Arnhem,
Utrecht and Goeree are actively
proposing it to new users. We’re now
focusing on other municipalities.”
The jury noted that GoOV had
“very realistic expectations for its
success”. Can you elaborate on
that?
“Social entrepreneurship is about
transparency, and that includes
expectations. At the moment, 1
million people with disabilities use
adapted transport in the Netherlands.
In theory, 200,000 of them can travel
on their own. We think one to two per
cent of this group will be using our
app by the end of the year.”
What’s on the horizon for GoOV?
“We’ll break even once we have
1,000 users. Any profits will be put
towards developing the app and
reducing subscription fees. I aim to
deploy GoOV as widely as possible,
since the technology has a broad
application not just in other countries
(we’re exploring our options in
Belgium at the moment), but also for
other target groups. Examples include
seniors who want to travel unassisted
well into old age and the children of
refugees who don’t speak Dutch yet.”
How will GoOV be putting the
funding from the incentive scheme
to use?
“We plan to use the money to
develop the chat feature so that our
deaf users can take full advantage of
GoOV.”
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Where does the bank stand?
Human trafficking and exploitation occur every day. Also in the Netherlands. How can ABN
AMRO and the police join forces to combat this? The interview on the sofa takes place close
to the National Slavery Monument in Amsterdam.
More often than not, human
trafficking and exploitation are not
about trucks crammed with refugees.
These crimes are usually far less
visible and glaring. Take a prostitute,
for example, who looks at potential
clients in the Red Light District with
a friendly smile, or seasonal workers
cutting asparagus on the fields around
the corner from your home. Are they
working of their own free will or are
they being forced to do so?
Human trafficking and exploitation
occur because they bring in cash.
And that money sometimes ends
up in the bank accounts of clients
of ours and therefore in the bank’s
systems. By keeping a sharp eye on
unusual transactions, ABN AMRO
can help fight human trafficking and
exploitation.
In this edition of ‘Where does the
bank stand?’ Rob van ’t Oever, Head
of Intelligence & Analysis at SIM
talks to Gert Buist, advisor on human
trafficking with the Dutch Police
Force. He wants to know what ABN
AMRO can do to combat human
trafficking and exploitation.
Where, according to the police, does the bank stand?
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
After two years of hard work, ABN AMRO Bank N.V., Facility Management, is the frst
major bank in the Netherlands to obtain sustainability certifcation ISO 14001. Although this
technical term may not mean much to most people, certification has an enormous impact
on the bank’s more than three hundred offices, many suppliers and tens of thousands of
employees. We asked Building and Technology manager Rob Vermeij about this incentive for
organisations to meet their environmental targets.
What is ISO 14001?
ISO 14001 sets out the criteria for an
environmental management system.
The supply and execution of facility
services and product for the benefit
of the institution in the Netherlands. It
helps organisations change processes
in order to achieve their sustainability
targets. For example, cleaners need to
use different products, waste should
be separated, suppliers must comply
with new rules and employees are
expected to use their building’s climate
control systems sensibly. The standard
covers everything, and a protocol
has been worked out for everything
– even for every environmental risk
conceivable. For example, the drains at
our bank branches have to be able to
handle a situation in which, say, petrol
that has leaked from a parked truck
does not end up in the sewer. Once
all these processes have been put in
place, from the ground floor up to the
boardroom, an unannounced audit is
carried out by DEKRA, an inspection
service for ISO 14001. If everything
works properly, the applicant will
receive certification. Certification is
valid for one year – and the bar is
raised every year.’
What was the outcome of the
audit?
‘A spot check was held at a number of
our branches. During these surprise
visits, auditors inspected how waste
was sorted, whether certain cleaning
products were stored separately to
prevent chemical reactions to leaks,
etc. They conducted interviews with
our staff to see if everyone understood
The system that transforms plans into action
Certification
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Certification
the importance of compliance. The
audit revealed that over eighty per
cent of our processes were in order.
We drew up a plan for the other
twenty per cent. Sure, we had to
work hard. How do you prevent
a legionella infection, and what’s
your plan should a calamity like this
take place? Are you aware of the
safety of the products used in your
building? That kind of thing. You could
tell that DEKRA is an independent
organisation that doesn’t grant
certification to just anybody.’
Why is ABN AMRO Bank N.V.,
Facility Management, the first
major Dutch bank to obtain this
certifcation?
‘Implementing this system on
our organisation’s scale is a big
operation. More than three hundred
branches have to work with it,
many suppliers have to adapt their
procedures and tens of thousands of
employees across the organisation
have to be informed of numerous
different processes. That’s easier
to do in smaller organisations, but
on our scale it takes a lot of time,
planning and dedication. One of the
most important aspects is support
at management level: all these
changes have to be given priority
in terms of decision-making. We
therefore took two years to carefully
prepare for certification: changing
processes, training people, making
new purchasing agreements. We
now have a coordinator, for example,
whose only responsibility is to make
sure that all offices continue to
comply with the certification criteria.
And we monitor at a distance the
energy consumption of each branch.
If we register a peak, we call straight
away to find out what’s going on.’
Why is certification necessary?
Weren’t things arranged properly
in the past?
‘It was all organised fine, but
generally by individual branches, so
there was little consistency. There
were no fixed processes. We’ve
always worked in accordance with
the law, but we didn’t feel that was
enough. We wanted to take a step
forward in terms of sustainability.
This fits in with our ambition and
targets, one of which is to make all
our offices carbon-neutral by 2020;
ISO 14001 certification supports us
in this. We have created a roadmap
for energy consumption at all our
buildings. DEKRA wanted to know
how we will safeguard this objective:
How will you make sure that you
actually achieve these goals? With
the ISO system, we work this out
in processes, we draw up an annual
plan and we use the ‘plan, do, act
and check’ method to make sure
the planned improvements are
actually carried out. If we fail to
meet our interim targets, we lose
certification. So it’s a good incentive.
Certification helps us to transform
good intentions into action.’
Have you now reached your goal?
Or is this just the beginning, and
do you have further ambitions?
‘We have many more ambitions.
Until now, we’ve only addressed
facility processes: cleaning, waste,
catering and technical services. The
next step will be to have the HR
processes certified.. Step three will
be IT: replacing traditional monitors
with LED-lit screens, using circular
raw materials, that kind of thing. I
believe this continuous improvement
will also be visible in how we score
in various external benchmarks,
where transparency is key. And that’s
exactly what this certification does –
it makes visible how sustainable we
are.
What is your ultimate goal?
‘Our ultimate goal is to help clients
by sharing our knowledge with them.
We finance hundreds of thousands
of square kilometres of real estate
in the Netherlands. They can really
benefit from the experience we have
gained with ISO 14001. We don’t
keep the copyright of the business
case to ourselves, but give our
clients the ‘right to copy’. We also did
that by using our Alkmaar branch as
a sustainability blueprint for clients,
for example. It would be fantastic if
we could share the insights we have
gained with ISO in the same way.’
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Richard (re)tweets:
Richard (re)tweets: “Changing course at a quarter past midnight, now that takes real guts”
Head of Sustainable Banking Richard Kooloos ranks his favourite tweets and retweets once every three months. This
quarter’s picks: the opportunities offered by Blockchain, companies helping refugees and our new ‘circular’ pavilion.
Richard Kooloos, Head of Sustainable
Banking at ABN AMRO and
registered tweeter, hit the tweet
button more than 3,400 times in just
over 2,200 days. He shares what he
thinks, does and sees in the world of
sustainability. This is his selection of
tweets from the past quarter.
“Unilever faced down a hostile
takeover bid that would have pretty
much scuppered the company’s
sustainability aspirations. As it turns
out, a long-term responsible strategy
may well be in jeopardy when facing
a group of shareholders baying for
short-term returns.”
“Shareholders may of course
have very good reasons to call
management to account. In this case,
I’m finding it hard to decide whether
this was truly what was going on
or whether Unilever was facing
‘barbarians at the gate’. What matters
is that these kinds of tensions will
always be part and parcel of running
a company. Whereas one group of
shareholders may be happy to see
sustainable policies aimed at creating
value in the long term, another group
may well seek to lock in higher short-
term gains.”
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Richard (re)tweets:
“We’re all set for the soft launch
of our new pavilion at the Gustav
Mahlerplein in Amsterdam’s Zuidas
business district. Its official opening
is scheduled for September. I’m
inordinately proud of this building,
which started life as a very boring
and functional project. The bank
needed more meeting space and
the city council wanted something
done with the square. It wasn’t until
the concrete foundation had been
poured and construction was under
way that we changed course. Not at
five to twelve, then, but at a quarter
past. Now that takes real guts and
leadership.
“This reversal came about when
colleagues wondered aloud at a
meeting about how far sustainability
had played a part in the design of
the building. The answer didn’t really
satisfy anyone, including the design
and construction teams. And so
they decided to jump in at the deep
end and completely change course,
binning the old design and creating a
‘circular’ building.
“Changing the project at this late
hour of course means that its costs
have turned out higher. Paying our
dues, as far as I’m concerned.
Everyone – we at ABN AMRO
and our external partners alike – is
incredibly proud of what we’ve
pulled off. And we’ve learned an
awful lot about circular building in the
process. Our new pavilion radiates
openness and transparency and tells
the story of our bank being part of
society – values everyone wants to
reflect. We’ll soon be looking at a
great meeting place for the circular
economy.”
“Many refugees who end up in this
country would like to contribute to
our society. Often, we have no idea
how hard it is for a newcomer to
start a new life in an entirely new
environment. Starbucks is helping
them to find their way. In fact, I see
a duty here for all companies to give
these people a leg-up.
“ABN AMRO is doing its bit.
We’ve joined forces with several
foundations and societies to help get
these newcomers up and running
quickly. There’s a lot of red tape
when they try to integrate and find
work, making it harder to achieve
the right qualifications to start their
lives here. These refugees aren’t a
problem, they’re just people keen to
contribute to our society. It’s good to
give them a helping hand.”
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Richard (re)tweets:
“On the Wednesday of the
Rotterdam World Tennis Tournament
(WTT), ABN AMRO organised Kids
Day, offering hundreds of children
tennis lessons, coaching and the
chance to watch some great tennis.”
“Our energy boot camp aimed
to make children aware of their
energy consumption and what they
themselves can do to reduce their
footprint. They were invited to pedal
an exercise bike to power a computer
game, for instance, and saw the
screen go black when they stopped
cycling. And the energy dance floor
would take pictures of the children
once they’d charged up the battery
with their dancing. Smile!”
“Innovation and sustainability are two
sides of the same coin. Blockchain
is basically no more than technology
– one that can be used to make
small and big transactions cheaper
and simpler. And also one that could
drive tremendous growth of the
collaborative economy and so feed
our society’s sustainability. Take that
power drill you have sitting in your tool
shed, for instance. You’ll use it only 22
minutes of its entire useful life, and
the other 20 years it’ll do absolutely
nothing. Isn’t it crazy that most people
have one of these things?”
“Many people today feel it’s a lot of
hassle to share equipment though.
How do you get it back from your
neighbour when you need it and what
happens if it breaks down when on
loan? Blockchain can help.”
“Let’s assume that we use this
technology to register all our
equipment, from cars to power drills
– it would allow us to see who has
these things on loan at all times.
A register could be linked up to a
payments system, making it easy
to pay just for use. The need to own
a great many things would rapidly
evaporate.”
“As soon as a service such as this
becomes a no-brainer, these types of
development can quickly be taken up
by large numbers of people. And that
shouldn’t take decades to become a
reality.”
“Innovations sometimes have trouble
getting off the ground. But once
they’re embraced, things can move
very rapidly indeed. The electric
car, for instance, gained awareness
because of Elon Musk and his Tesla.
But Tesla is no longer the only one.
Volkswagen, BMW, GM and Toyota
are feeling the heat to get down to
it. And it’s these manufacturers that
are fuelling the tremendous growth
in electric driving, as the chart neatly
shows. But credit where it’s due:
without Elon Musk, we wouldn’t
have got where we are today.”
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Van Hall Larenstein, University of Applied Sciences (VHL), prides itself on being as green as
they come. And so, when its buildings were due for major renovation and refurbishment, it
insisted that the work be done in as sustainable a way as possible. As Diane Keizer, member
of the VHL Executive Board, puts it: “We were looking to use both raw materials and
financial resources prudently.” ABN AMRO provided tailored funding for the project.
Offering courses such as
Environmental Science, Land and
Water Management, and Garden
and Landscape Architecture, VHL
– located in the Dutch towns of
Leeuwarden and Velp – focuses
on sustainability by training
students to become professionals
who contribute to a better, more
sustainable world.
“Sustainability was a key prerequisite
when we were looking at a major
renovation,” Keizer recalls. Partly
because of its spin-off from
Wageningen University, VHL
needed more workspaces for both
students and staff. ABN AMRO
agreed to finance the plan, as it
aspires to accelerate the transition
to sustainable property in the
Netherlands, and particularly to make
existing buildings such as VHL’s more
sustainable.
VHL’s plan proved a great fit. Keizer
says: “Both locations now boast
solar panels on their roofs and we
have LED lighting everywhere. And
we’re using geothermal power to
take care of our cooling and heating
needs.” All measures that ensure
lower energy consumption, where
possible supported by recycling to
save money and resources. “We
actually used second-hand furniture
in our new workspaces.”
Invisible
The renovation resulted in over
10,000 square metres of extra
workspace for both students and
staff. “Our end-users were key:
students and employees on our
campus. And we got them closely
How to renovate a green university
Sustainable renovation
This newsletter is part of the regular ABN AMRO sustainable reporting for the period: 1 January - 1 April 2017
Sustainable renovation
involved in the process,” Keizer notes
(see Box).
The response has been very
encouraging – and particularly when
the constant cold draught in one
of the buildings was solved by an
energy-saving revolving door. “It’s
very important to keep everyone in
the loop,” Keizer found out. “Much
of the sustainable investment isn’t
immediately visible: environmentally
friendly paint and recycled carpeting
don’t stand out as sustainability
improvements – whereas massive
photo collages of animals and
landscapes on the walls do, of
course. These ‘tapestries’ provide
insulation and improve the buildings’
acoustics.”
Budget
Keizer is familiar with stories of
education establishments whose
renovations tripped them into
financial deficit, or that took much
longer than planned. “We wanted to
stay within budget and within a very
tight timescale – it all had to be done
in the summer vacation so as not
to interfere with our teaching.” The
renovation helped to ensure that VHL
no longer needed to rent separate
facilities, freeing up money for the
€12 million project. And ABN AMRO
stepped in to finance the shortfall.
Keizer enjoyed working with the
bank, and not just because of
favourable terms and conditions – its
experience in funding sustainability
initiatives at other education
institutions also came in handy: “ABN
AMRO factored in VHL’s existing
financial buffer, only a proportion
of which was put towards the
renovation, as it was clear that the
university needed a buffer.” The bank
suggested a dormant credit line,
to be used in emergencies only.
“Anything we don’t borrow, we won’t
need to pay interest on either. Taking
a prudent approach to available
financial resources is another aspect
of sustainability.”
ABN AMRO
Sustainable Banking
Gustav Mahlerlaan 10, 1082 PP Amsterdam
P.O. Box 283, 1000 EA Amsterdam
The Netherlands
abnamro.com/duurzaam-bankieren
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