“the healthy, happy employee!”
TRANSCRIPT
Presented by:
Hilary Horton B.Med. Sci. BSc (hons) IHSM RN.
Sqn. Ldr. (retired) Royal Air Force
Clinical Services Director
Enspirita Ltd
(improving health at work)
www.enspirita.co.uk
email: [email protected]
Mob:07985267704
Office: 01785 282738
Rest and Sleep
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A work place conducive to good health?
“It doesn’t hurt enough” (the nocebo effect)
Early Occupational Health referrals
The work place and Emotion
Walking in other’s shoes
The Stressed Employee /a moral & ethical duty?
Stress Prevention
Manager/Leader responsibilities
Mental Resilience the ability to heal
Survival!
Contents
Conducive to good
health?
Working culture, organizational personality?
• 12 million patients annually leaving GP surgeries
with diagnosis of ‘stress’ often work related. 1:6
workers experiencing mental illness, 300,00
people leave jobs annually attributable to it
“the difference between antidepressants and
placebos was so marginal that the scientific critics
who analyzed the results called it ‘clinically
negligible’ (Prof. Peter Gotzsche, Nordic Cochcrane
Centre)
• But isn't work good for us?
• Has stress management training worked?
• 1:6 pop. Diagnosed as anxious often leading to
serious mental illness, depression
3 Phases Alarm, Resistance, Exhaustion
The
Stressed
Employee • ‘A progressive loss of idealism, energy and
purpose, often the result of conditions at work”
(Edelwich)
• A daily struggle between what should be and
what is
• But can you burn out if not on fire?
• The person loses a part of who they thought
they were and feels a failure; sick leave is
inevitable
• ‘Work dread’
• Protective effects of Camaraderie and
supportive management and leadership
• Prevention is the key!
“The Mind is its own place, and in itself
can make a heaven of hell, a hell of
heaven……….”
(Paradise Lost, John Milton)
‘Your life is what your thoughts make it’
(Marcus Aurelius)
It doesn’t hurt enough,
Nocebo effect
A Shaggy dog story
The workplace-
Attitudes
Emotions:
Thought, beliefs
Desires, Actions
Behavior
‘The Stress
Arena’
Motives for
Action
Nocebo Effect
Placebo effect: Latin “I will please you”
Beneficial response to dummy therapy/treatment
Nocebo effect: Latin “I will harm you”
Negative thought processes, same mind/body power that can heal can also
harm you
Can show brain’s power, strong effects in MS, Parkinsons, Fibromyalgia,
depression etc.
Priming someone to believe they are ill, can often produce symptoms of
disease
Work Dread!
“Fatigue is often not caused by work, but by worry, anxiety,
frustration and resentment”. ‘
We rarely get tired when doing something exciting and
interesting!!!’
(Dale Carnegie)
Identify a small but significant difference that you could make today
Set a review date in your diary
Learn to live (work) without complaining
Love and accept yourself for who you are – make a difference
Give the whining dog a rest!!
Making a difference
• Solution focused thinking
• Take time to think!
• Overcome bitterness and resentment
• “He who angers you, conquers you” (Buddha)
• How easily can you say:
• I was wrong, I made a mistake, I am sorry, I changed my mind, I
don’t know, I don’t know but I will find out, I need your help?
• Is this bigger than me or I am I bigger than this?
75% of our day, thinking about, travelling to or from or being at work!
What happens to us when we enter the ‘Work Zone?’
Attitude
Choices
Working relationships
A Whining dog?!!!
Walking in other’s shoes!
“We are all entirely different
because our brains are different”.
(Dr Paul Brown)
• Unique characteristics
• Many personality traits
• Organizational Culture
• Differing levels of energy and
drive
• Shared meanings and purpose
• Self Awareness, Compassion,
Introspection
Difficult (Toxic) Colleagues!!
Competent Jerks, Lovable fools, meanness.
Bullying, bad behaviour.
When egos are threatened??
Unnecessary Conflict?
Passive/Aggressive colleagues
Negative lieutenants?
Solutions:
Do
Know that most people act aggressively
when feeling threatened
Ask yourself why?
Are you behaving overly sensitive?
Are you misinterpreting a situation?
Don’t
Take the blame; many bullies pick targets
who are highly skilled and well liked
Escalate the situation until you have tried
to solve it informally, taking advice from
allies.
Suffer unecessarily
• Don’t stay and suffer
• Call out the bad behaviour
• Pick your battles
• Share your observations and seek to understand
• Keep a record
• Make suggestions about how to remedy the situations
• Create new ways to engage
• What have you learnt about yourself?
• Walk in his/her shoes
• Get help sooner rather than later
• Ask yourself are you contributing to the problem?
Passive aggressive colleagues:
(Saying one thing and doing another, then: ‘EVERYTHING IS FINE”
Responding emotionally will likely leave you looking and feeling like a
fool.
Consider what is motivating their behaviour
Bad guys often win at work because they have other valued traits
Ask permission “can I talk to you about something?”
Don’t lose your cool
Communicate!!!
Who is good? Who is liked? Does it matter?
Psychological Coping and Mindfulness
• To respond rather than react
• Be in the moment
• Avoid avoiding!
The Joy of Living
• See things in perspective
• The positives in life
• A full fridge
• Passport
• Appreciate Nature
• Reflect
• Value yourself
• Kindness
• Healthcare
• Who am I?
• Tempus Fugit!