The GTD* The GTD*

MBAMBA

*Getting Things Done*Getting Things Done

Tom Peters/1104.08Tom Peters/1104.08

““Execution Execution isis strategy.” strategy.”

—Fred Malek—Fred Malek fffffii

CoreCore

*Managing people I, II, III, IV*Managing people I, II, III, IV*Creating and managing systems*Creating and managing systems with high impactwith high impact*Leadership I, II*Leadership I, II*Servant leadership*Servant leadership*Execution I, II, III*Execution I, II, III*Creating a “Try it now”-“Fail Forward*Creating a “Try it now”-“Fail Forward Fast”-“Ready. Fire. Aim.” “culture”Fast”-“Ready. Fire. Aim.” “culture”*Maximizing ROIR *Maximizing ROIR [Return On Investment[Return On Investment in Relationships]in Relationships]

*Sales I, II, III, IV*Sales I, II, III, IV*Service basics I, II*Service basics I, II*Creating incredible customer*Creating incredible customer experiencesexperiences

CoreCore

*The art and science of influence I, II*The art and science of influence I, II*Crucial conversations-Crucial*Crucial conversations-Crucial confrontationsconfrontations*Accounting* I, II *Accounting* I, II [*acctg., not “finance”][*acctg., not “finance”]

*Accountability I, II*Accountability I, II*Calendar mastery/Mastering “to don’t”*Calendar mastery/Mastering “to don’t”*MBWA I, II*MBWA I, II*Nurturing and harvesting curiosity*Nurturing and harvesting curiosity in one and allin one and all*Giving great presentations I, II*Giving great presentations I, II*Active listening I, II *Active listening I, II *Excellence as aspiration,*Excellence as aspiration, Excellence everywhere,Excellence everywhere, Excellence all the timeExcellence all the time

OtherOther

*Recruiting top talent for 100% of*Recruiting top talent for 100% of enterprise jobsenterprise jobs*Recruiting for smile, enthusiasm,*Recruiting for smile, enthusiasm, energyenergy*Nurturing top talent*Nurturing top talent*Helping people (employees,*Helping people (employees, customers, vendors, communities)customers, vendors, communities) grow and realize their dreamsgrow and realize their dreams*The promotion decision*The promotion decision*Women as preeminent leaders*Women as preeminent leaders*Building friends through effective*Building friends through effective firingfiring*The power of decentralization—and*The power of decentralization—and the barriers theretothe barriers thereto

OtherOther

*The art of finding and loving weirdos*The art of finding and loving weirdos*Creating an environment of respect *Creating an environment of respect and decency and decency *The preeminent role of emotion in*The preeminent role of emotion in everythingeverything*Saying “thank you” I, II*Saying “thank you” I, II*Aggressive apologizing*Aggressive apologizing*Giving good phone, working the phones*Giving good phone, working the phones*Creating and nurturing lasting win-win*Creating and nurturing lasting win-win alliancesalliances*Creating or changing a unit’s “culture”*Creating or changing a unit’s “culture”*The real “stuff”-basics of cross-*The real “stuff”-basics of cross- functional excellencefunctional excellence

OtherOther

*Developing and sustaining a spirited*Developing and sustaining a spirited workplaceworkplace*Becoming the gemstone of the*Becoming the gemstone of the communitycommunity*Mastering the Internet I, II*Mastering the Internet I, II*Appreciating and playing with new*Appreciating and playing with new technologiestechnologies*Knowing oneself*Knowing oneself*Marketing*Marketing*Marketing to women I, II*Marketing to women I, II*Marketing to boomers-geezers I, II*Marketing to boomers-geezers I, II*Design-mindedness as a “cultural”*Design-mindedness as a “cultural” attributeattribute

OtherOther

*The Art of the Nudge*The Art of the Nudge*Rapid prototyping of everything, *Rapid prototyping of everything, and the Art of Serious Playand the Art of Serious Play*Rewarding failures*Rewarding failures*Increasing a business’s metabolic rate*Increasing a business’s metabolic rate*Diversity power everywhere *Diversity power everywhere *The power of universal transparency*The power of universal transparency

Spare Time

*Strategy*Strategy*Finance*Finance*Globalization*Globalization