the grey matter group sept 2015

TGMGroup.netCareCertificate.co.uk

TGMGroup.netConsultancy, WFD Projects, Technology Partner & blended learning CareCertificate.co.ukAssessments linked to evidence portfolio, bite-sized eLearning and free workbooks PeopleLMS.co.ukLearner & Event Management LogonToCare.org.ukeLearning Partnership

Improving lives through learning

http://www.tgmgroup.net/

http://www.cis-assessment.co.uk/

http://carecertificate.co.uk/


Evidence competence and complete the

Care Certificate





Ugg!….

www.TGMGroup.net


CQC Strategy 2013-16New strategy coming soon…

We will change what we look at when we inspect so that we tackle the following five questions about services.

− Are they safe?

− Are they effective?

− Are they caring?

− Are they well led?

− Are they responsive to people’s needs?




http://www.cis-assessment.co.uk/docs/pdf/cqc_strategy.pdf



CQC Future Operating ModelA fresh start for the regulation and inspection of adult social care




http://www.cqc.org.uk/sites/default/files/media/documents/20131013_cqc_afreshstart_2013_final.pdf

http://www.cqc.org.uk/sites/default/files/20150327_celebrating_good_care.pdf


CQC: How we inspect / SOFI Short Observational Framework for Inspection

Inspectors observe the mood and engagement

of people using services and the quality of staff interactions.

http://www.cqc.org.uk/service-providers/registered-services/how-we-inspect/short-observational-framework-inspection




http://www.cqc.org.uk/content/short-observational-framework-inspection

http://www.cqc.org.uk/content/short-observational-framework-inspection





http://www.skillsforcare.org.uk/Standards/Care-Quality-Commission-regulations/Recommendations-for-CQC-providers-guide.aspx

http://www.skillsforcare.org.uk/Standards/Care-Quality-Commission-regulations/Recommendations-for-CQC-providers-guide.aspx


1. Understand Your Role * 2. Your Personal Development *3. Duty of Care 4. Equality and Diversity *5. Work in a Person Centred Way * 6. Communication *7. Privacy and Dignity 8. Fluids and Nutrition 9. Awareness of mental health, dementia and learning disability10. Safeguarding Adults *11. Safeguarding Children 12. Basic Life Support 13. Health and Safety *14. Handling Information *15. Infection Prevention and Control

Care Certificate standardsApril 2015Replaced National Minimum Training Standards & Common Induction Standards




http://www.skillsforcare.org.uk/Standards/Care-Certificate/Care-Certificate.aspx


the Care Certificate will provide clear evidence the support worker has been assessed against a specific set of standards and…

… has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.




http://www.skillsforcare.org.uk/Standards/Care-Certificate/Care-Certificate-Materials.aspx




Anyone can make their own paper certificate…





The Care Certificate does not replace employer induction specific to the environment in which practice will take place, nor will it focus on the specific skills and knowledge needed for a specific setting.

The Care Certificate is the shared health and social care training, which must be completed and assessed, before new HCSW/ASCWs can practice without direct supervision.

Direct supervision - the worker must be in the line of sight of the supervisor who is present to observe tasks and activities and can intervene immediately if required.








There is no requirement for assessors of the Care Certificate to hold any assessor qualification; the employer must be confident that the person with this responsibility is competent to assess.

The assessment of the Care Certificate should be as rigorous as the assessment of any formal qualification. The learner can’t be part skilled or have some knowledge and meet the Standards.








Evidence must be: Valid - relevant to the standards for which competence is claimedAuthentic - produced by the learner Current - sufficiently recent for assessors to be confident that the learner

still has that same level of skills or knowledge Reliable - genuinely representative of the learner’s knowledge and skills Sufficient - meets in full all the requirements of the standards

Evidence of performance prefixed with words such as demonstrate, take steps to, use or show must be undertaken in the workplace during the learners real work activity and observed by the assessor








All performance required to meet the Standards must be assessed and no evidence of prior experience is allowed.

As the Assessor you may also want to seek the views of work colleagues, patients or service users when making the judgment on the person’s performance but the final decision still lies with you on whether the person has met the outcome required.








Assessment evidence can include but is not restricted to:Observation records Oral or written answers to questions Small project such as a poster presentation Multiple choice questions Record of simulated activity

Certificates of Attendance, attendance on study days or e-learning without assessment of what has been learnt is not evidence toward achievement of the Care Certificate.








You should take every opportunity to assess holistically and proportionally. Evidence generated during the course of an assessment maybe used to evidence achievement of more than one standard in the Care Certificate.

Documentation of assessment and evidence of practice is the responsibility of the HCSW/ASCW and their employer








Q&A on the Implementation of the Care Certificate for Health and Social Care Professionalshttp://www.skillsforcare.org.uk/Document-library/Standards/Care-Certificate/Question-and-Answers-Social%20Care%20Professionals.pdf

10. Will agency and bank staff need to undertake the Care Certificate?

Providers of health or social care have a legal duty to assess the training needs of all staff new to their organisation; this applies to agency, bank or directly recruited health and social care assistants.

http://www.skillsforcare.org.uk/Document-library/Standards/Care-Certificate/Question-and-Answers-Social%20Care%20Professionals.pdf







https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/327561/Consultation_response.pdf


Discuss the

assessment results during

supervision

Take an online

assessment

Add evidence

During real work duties

Continuousdevelopment

cycle

How do you evidence competence?





70:20:10 & Forgetting curve

Forgetting curve:http://en.wikipedia.org/wiki/Forgetting_curve

Hermann Ebbinghaus

If you only send people on the training course

they will forget!




http://en.wikipedia.org/wiki/Forgetting_curve

http://en.wikipedia.org/wiki/Forgetting_curve

https://en.wikipedia.org/wiki/File:Ebbinghaus2.jpg


Research…

70% Workplace experience

20% Feedback

10% Formal courses

70:20:10 model of learning & development

http://en.wikipedia.org/wiki/70/20/10_Model

“There’s no substitute for hands on learning”

Ella’s story, Imperial Care services

Evidence workplace learning and feedback.

Use supervision to facilitate learning, improve the quality

of service and evidence feedback.

http://www.cis-assessment.co.uk/docs/pdf/Case_Study_Imperial_Services.pdf




http://en.wikipedia.org/wiki/70/20/10_Model



CQC strategy 2013-16Page 18

If there is openness and honesty about things that go wrong, and a willingness to take responsibility for putting them right, we will not be heavy handed in our response.






Additional case studies & research

• Spectrum - reduce costs & disruption to people who use services• Care Concern - Person Centred Learning• Ella’s story• Bracknell Forest Council• Integrate Preston

• Making Time: Can we teach kindness?• 60 ways to learn something new

http://www.cis-assessment.co.uk/docs/pdf/Case_Study_Spectrum_Cornwall.pdf





http://www.cis-assessment.co.uk/docs/pdf/Case_Study_Care_Concern_Ealing.pdf





http://www.cis-assessment.co.uk/docs/pdf/Case%20Study%20BFBC%2050%20Percent.pdf

http://www.cis-assessment.co.uk/docs/pdf/Case_Study_Integrate_Aug_2013.pdf

http://www.bbc.co.uk/news/magazine-24363845

http://www.bbc.co.uk/news/magazine-24363845

http://www.cis-assessment.co.uk/docs/pdf/60_ways_to_learn_something_new.pdf




the grey matter group sept 2015

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