the gentle art of asking instead of telling, with edgar schein
Post on 18-Oct-2014
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Listen to the full interview at www.33voices.com/interviews/the-g…stead-of-telling Edgar H. Schein, a former professor at the MIT Sloan School of Management, has made a notable mark on the field of organizational development in many areas, including career development, group process consultation, and organizational culture. He's the author of Humble Inquiry: The Gentle Art of Asking Instead of Telling (BK Business).TRANSCRIPT
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This presentation consists of 10 highlights from the interview with @MoeAbdou,
founder & host of 33voices®.
Edgar ScheinEdgar H. Schein, a former professor at the MIT Sloan School of Manage-ment, has made a notable mark on the field of organizational develop-
ment in many areas, including career development, group process consul-
tation, and organizational culture.
He’s the author of Humble Inquiry: The Gentle Art of Asking Instead of
Telling (BK Business).
@edgarschein
1
You know you’re in a valued relationship when
the other person sees you as a person
and not just a role.
2
The first sign of good communication
is being acknowledged;
make it a habit.
3
Our ‘Do & Tell’ society rarely promotes intrinsic relationships;
stop telling and start asking inquisitive questions instead.
4
A great question is one in which you’re deeply curious
about finding an answer to something you don’t know.
5
Leadership today is about doing whatever is necessary
within your value structure to move things forward.
6
Want to build trust with your subordinates?
Show genuine interest in them.
7
As the leader, helping your organization shift directions starts with
figuring out what the team needs to unlearn.
8
Inspired entrepreneursnever blame others for their failure.
9
Want to show humility?start by being humble enough to listen to a subordinate’s idea.
10
Always remember that work is deeply human;
Act accordingly.
10
Always remember that work is deeply human;
Act accordingly.
How often do you remember someone’s first name?
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