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magazine The future starts today – withproducts, services and sparklingideas. The people at ThyssenKrupphave been working as a team for a long time. That is because trueprogress does not simply arisefrom individual effort. It comesfrom an international network thatcan produce the sort of things that will lay the foundation forfuture generations.
TK
Sylvia Herrero Arevalo, 12
“My dad makes gettingto the plane easy.”
TK
Developing the future.
Visit us on the Internet: www.thyssenkrupp.com
Germany remains a land of ideas filled with outstanding scientists
and creative entrepreneurs. This has brought us considerable
wealth in past decades. Yet, sadly, Germany’s innovative power
is waning. The result: Germany is losing ground in important and
promising research-intensive areas such as information technology,
biotechnology and genetic engineering. Here, the United States, the
Scandinavian countries and the Asians are setting the pace. “Made in
Germany” remains a seal of quality around the world. But I get the
feeling sometimes that we are all too content to rest on our laurels. Our
competitors have caught up and are outpacing us.
To fuel progress, we need a renaissance of technology and inno-
vation, and a new social climate. This means that we must instill en-
thusiasm for technology in young people, and promote the transfer of
knowledge among universities, research institutions and companies.
Finally, we have to communicate the use of promising, future-oriented
technologies better than we have done in the past.
One thing is clear: A solid future outlook must be based on solid
achievements. Only real achievements will help secure and lift Ger-
many’s international competitiveness. This is why we have to become
generally more innovative.
What needs to be done? Our society needs a sufficient number of
qualified and motivated engineers and natural scientists to hold its own
in the global innovation contest. The foundations for this are laid in the
schools. Germany can maintain its competitiveness in the international
research arena only if it manages to get young people interested in and
enthused by technology early in their lives. At the same time, we also
have to ensure that the natural sciences are given a higher priority in
curricula. ThyssenKrupp has long cooperated with schools in the Ruhr
region to get youths interested in technological careers.
Close cooperation with universities and colleges is also important
to strengthen the exchange of knowledge among researchers, teachers
and practitioners. This is why we cooperate closely with numerous do-
mestic and foreign universities. We place particular value on engineer-
ing, economics and business management. Our partners include such
renowned research institutions as the Rhine-Westphalian Technical Col-
lege in Aachen, the Technical University of Berlin as well as the univer-
sities of Bochum, Dortmund, Dresden, Hamburg-Harburg and Shang-
hai. In addition, we work closely with various institutes of the Fraunhofer
and Max-Planck societies.
It was true in the past and remains true today: A high level of in-
novative power is indispensable for business success on tomorrow’s
markets. Tradition is built on a permanent innovative capacity. Finally,
the creation of a favorable innovation climate is essential. There can be
no innovation without motivation. Innovation is a top priority and has to
be promoted from the top down.
Politicians, business executives and scientists must approach the de-
bate about the advantages of technological progress and its signifi-
cance for wealth and job security in Germany much more aggressively
than in the past. We need to energize our ways of thinking. And that is,
above all, a question of the basic approach toward the future. We have
to stop responding to any pressure for change by anxiously trying to
shore up the status quo. Germany needs more optimism and the will-
ingness to build and cross bridges. This is the goal of ThyssenKrupp’s
initiative “discovering Future Technology,” a platform to promote social
dialogue on technological issues throughout all strata of society and
age groups.
In any case, I get the impression that politicians, administrators,
scientists and business executives realize now that we need a more
positive public attitude. Our society is beginning to move, and rigidified
structures are breaking apart. We have not pulled off the turnaround
yet, but it is in sight. I’m optimistic.
What unites us is the hunger for achievement. This magazine will
tell you what all of this means in practical terms.
Prof. Dr. Ekkehard D. Schulz,
Chairman of the Executive Board of
ThyssenKrupp AG
The fascination of innovationBy Prof. Dr. Ekkehard D. Schulz,Chairman of the Executive Board of ThyssenKrupp AG
TK Magazine | 2 | 2004 | November
■ EDITORIAL ■ 1
TK Magazine | 2 | 2004 | November
2 ■ CONTENTS ■
4 Technology on television:Ranga Yogeshwar, head of science at the WDR
12 Creativity produces originality:From the “Youth Experiments” competition to the university degree
18 Winning the German DTM motor race with oil and gas:The shock absorbers of ThyssenKrupp Bilstein
24 When the customer is king:Mobile passenger conveyors for the royal family in Saudi Arabia
28 At home in the world:Germans abroad
32 From more to less:A new alloy prevents corrosion
40 Masterpieces in serial production:ThyssenKrupp Automotive – a competent partner
44 A courageous promoter of change:Interview with labor director Ralph Labonte
48 From covered to transparent elevators: Historic quantum leaps in elevator manufacturing
54 Traveling light years in aircraft construction:The miraculous material – titanium
48 Presented for the first time in1880, as a technologicalmasterpiece: the electricalelevator
18 Mercedes-Benz and ThyssenKrupp Bilstein:Up front in the DTM race circuit
TK Magazine | 2 | 2004
4 In his eyes, televisionshows technology atwork: Ranga Yogeshwar
24 The royal family of SaudiArabia enters itsaircraft via special passengerconveyors
TK Magazine | 2 | 2004 | November
■ CONTENTS ■ 3
60 Short cuts with thinking elevators:Destination selection control boosts efficiency
64 Mutually beneficial partnerships:Innovation management at ThyssenKrupp
70 Long-distance servicing:Intelligent escalators in Munich
80 The combination counts:New materials for a better environment
84 Sailing the seas with a cargo of innovations:ThyssenKrupp’s marine subsidiaries set standards
88 High-voltage superiority:A new coating process for unprotected metal sheets
94 Maximum precision through artificial intelligence:Neural networks and automated surface inspection
98 Around the world with research and know-howMaritime companies at ThyssenKrupp
104 The symbiosis of work bench and high-tech:Training youths for the future
112 Impressum
64 Innovation made visible:Groundbreaking surfacetechnology
80 Special alloys for thefuel cell: The environmentbenefits, too
98 Virtually around the world before crossingthe oceans: New ships from Blohm + Voss
104 Today’s youths learnabout the occupations oftomorrow
4 ■ RANGA YOGESHWAR ■
■ RANGA YOGESHWAR ■ 5
Technology on the small screenRanga Yogeshwar has long been busy discovering the future – as head of the science program group at the WDR public television broadcaster
By Heribert Klein | Photos Achim Multhaupt
6 ■ RANGA YOGESHWAR ■
Being fair toward new ideasRanga Yogeshwar has receivedmany prizes for his way of talking about technology andpresenting it on television. There’s one thing the journaliststill hasn’t lost: His interest in new technology and science.
■ RANGA YOGESHWAR ■ 7
8 ■ RANGA YOGESHWAR ■
TK Magazine | 2 | 2004 | November
■ RANGA YOGESHWAR ■ 9
Ranga Yogeshwar is sure of onething: That a turnaround hastaken place. People are lessskeptical about technology and science, and Germans arebecoming increasingly aware of the importance of technology.
The greeting is nearly just like the one you know from the television screen.
“Hello,” he begins. “Welcome, good that you found us.” It is the start of a long,
relaxed talk in his small but tidy and moderately furnished office in Cologne at
the four-story headquarters of WDR Television in the middle of the city, not far from
where the world-famous towers of Cologne Cathedral reach for the sky.
Ranga Yogeshwar, born in 1959, has also had a career that seems to reach for
the sky, if you will. Since 2001 he has been head of the Science Shows department at
WDR Television. He is not only head of a large department but also the moderator,
as before, of the science show Quarks & Co. – which has made him, to say the least,
extremely famous throughout Germany.
Just a few lines from his resume show that it is not only the extent but also the
intensity of what he presents to the public which has made him famous. A quick sum-
mary of his professional accomplishments so far would include 700 television shows,
numerous radio appearances, around 600 lectures and moderator of many discus-
sions.
AWAKENING A FASCINATION FOR TECHNOLOGY
What drives him? Being a representative of the world of science who nevertheless is
able to clearly and understandably present complicated subjects? Certainly that is a
part of it. But the list of titles used by Quarks & Co., most of which have been on WDR-
TV, show that program for program the staff under Yogeshwar’s leadership has been
dealing intensively with the latest scientific thinking for years now. In each 45-minute-
long TV episode the Luxembourg-born native has dealt and deals with subjects such
as Alcohol, the Everyman’s Drug, The Wonder of the Egg, The Latest on Cancer, Ad-
venture Bicycle or The Information Highway.
And he deals with the subjects very intensively. There is absolutely one thing that
nobody can expect from Yogeshwar – that he is just a talking head who only presents
to the public what his staff and a few experts have put together for a show. Quite often
he also tries out on the show whatever the staff has compiled, whether it be acting as
a human guinea pig who drinks too much alcohol for Drinking for Science or allowing
himself to go through magnetic resonance imaging to show the intensity of his own
brain activity. Maybe that is what is so special about him. Talking with him about his
own past tells us a lot about all that he has experienced. He graduated with a degree
in physics from RWTH in Aachen, Germany, writing his thesis on Experimental Ele-
mentary Particle Physics and Astrophysics. His work also includes stints in the field of
nuclear research at CERN in Geneva, Switzerland, and at the Nuclear Research Center
(KFA) in Jülich, Germany. One thing that has not changed over time is his intense
interest in technology and science, their history, development, and, of course, their
exciting future too.
In this he very much shares that which Prof. Dr. Ekkehard D. Schulz, the CEO of
ThyssenKrupp AG, in the past few months has often declared the mission of the com-
Shedding outdated perspectives and clichés
TK Magazine | 2 | 2004 | November
10 ■ RANGA YOGESHWAR ■
pany to be: “To awaken a fascination for technology.” But of course, not just for tech-
nology’s sake. Anyone who assumes that about Yogeshwar will not get close to the
real person. When he knows something about a subject then he knows it thoroughly,
in its many different facets. Take the percentage of women scientists, “for example in
physics. Just four percent of women who pass their university qualification exams
study physics at the university.”
And in his opinion has there been a change in the social environment in the past
few years? “I am certain that the trend has changed. The skepticism towards science
and technology which still existed at the end of the eighties and beginning of the
nineties is becoming less and less. Not least of all, the internet is leading people into
new areas that have a lot to do with science and technology. This as much as anything
else is probably increasing the awareness of technology more and more.”
MAKING DECISIONS BASED ON NEW COMPREHENSION
Aha, one thinks, is that the television journalist talking about his own job – explaining
technology on television to as many people as possible? No, that is not the way he
would put it at all. The principles which are still decisive for him today are too clear.
“Understanding as the basis of a decision was and still is very important for me on
both the personal and social level.” Did this have something to do with his decision to
become a journalist? He did his first journalism work in 1983 so that he could work
later in radio and television. In 1985 he went to India for a year where he again dedi-
cated himself to science at seminars and conferences. Looking back he says, “It was
very much my personal decision at a time in my life when I had the option to say OK,
either keep going with your career in physics or look for something else.”
He chose something else. Since 1987 he has been permanently employed at
WDR Television in Cologne as the science director and has directed and moderated
programs like The Science Show, Headball, Quarks & Co., Lilipuz, Science Live, and
Globus among others.
Over the years he has won quite a few awards for the
way that he presents his topics. To name just a few: the
German Influenza Society Award, the Helmut Schmidt
Journalist Prize, the German Medical Association Prize
and the coveted Adolf Grimme Prize. It just goes to show
once again how much his type of television work is no-
ticed and valued. It also especially proves one thing: that
he is interested in the widest variety of topics.
It could have all turned out so differently. Born in
Luxembourg, he still says today quite clearly, “I could
have gone into politics since things that interested me,
such as various facets of the subject of peace or subjects
with social relevance and ascetic content would have ex-
cited me. Politics deals with subjects of similar quality.”
The reason that he did not go that route sounds sim-
ple, “With my family background, coming from India, born
in Luxembourg, and all that in Germany, I would have had
absolutely no chance.” Is he disappointed about it? No
way, he says, his work as television producer has become
just too interesting to him.
If a subject appears important to him, Yogeshwar
does not set it aside. “In the future, I think we are going to
have to make some structural changes, possibly even
give up a few clichés and old viewpoints. For many peo-
ple, the economy was always about class battles. Science
seemed strange or out-of-touch and politics was consid-
ered to be on a different planet. Today, I think that all
of us have to seek answers to the questions that come
Decisions presuppose comprehension
TK Magazine | 2 | 2004 | November
■ RANGA YOGESHWAR ■ 11
from these fields. As far as I can see, a lot has already happened in these areas.
If I had said that ten years ago as a journalist, I would have been stoned. But since
then I have gotten to know a lot of companies and business people about whom
I must say one thing with respect, these people have a responsibility and a sense
of responsibility for social issues that is absolutely remarkable and also under-
standable.”
And he adds that he has met many scientists who now feel the same way, “They
also now understand just as well that an isolated existence in ivory towers cannot lead
us to the future.” And politicians? Yogeshwar states his opinion clearly, “Unfortunate-
ly, the majority of scientists, business people and politicians are still locked in their own
categories.”
FINDING NEW WAYS TOGETHER WITH POLITICIANS
It is exciting to listen to the lines in his program that are important to him. He even
quotes thinkers from long ago such as Descartes (1596 - 1650). Interestingly, he
quotes Descartes not as a philosopher but as a scientist and mathematician who was
interested in analytical geometry in order to say at the end, Cogito, ergo sum (I think,
therefore I am).
Who is this nationally known television personality by the name of Yogeshwar?
Someone who is interested in a broad range of subjects. That is another reason why
he sits on many different advisory boards and boards of trustees - thus constantly ex-
panding his experience in politics, science and business. That is why one of his sen-
tences which people should say as citizens – in his opinion – sounds even more real-
istic, “Dear politicians, now we have to find a new way to work together. We cannot
throw rocks in each other’s path or wage partisan conflicts at every chance possible.
We have to understand that it is about something more important.”
His states clearly, “We have to be flexible in our heads. I think that we will have
to give up many of the crystallized categories and break with tradition. But we should
do it without following in the footsteps of the Americans or
the East Asians. We are Europeans. In my judgement, Eu-
rope still has a lot of strengths.”
It is not just words that he uses to present every-
thing that he encounters, everything that he experiences.
Married for many years and the father of several children,
he has put the most important principles which form part
of his life on a colorful piece of artwork - a meter-wide
sheet containing several concepts which are important to
him: Freedom, Truth, Clarity, Trustworthiness, Indepen-
dence and, lastly, Fairness.
He begins with freedom to think and freedom of
thought which result in an effort to find truth and clarity,
these in turn create trustworthiness before independence
and finally fairness follow. “The medium for which I work
is after all just an image of the world. As a journalist
sometimes you have to remember one thing clearly – that
you can do a lot of damage, that you can destroy the life
and life’s work of other people. That is why one of my
principles is that my efforts have to be fair to the idea I am
trying to present.
At the end, he says goodbye in his style. In his pri-
vate conversations he is not much different than on tele-
vision. That is why the end of his show Quarks & Co. is so
similar to the career and personality of Ranga Yogeshwar
the man: “That’s all for this time. Thanks for watching.
Tell your friends about us and keep watching. See you
next time.” 7
Ranga Yogeshwar describes his work as follows: “I work for the medium of television, which only ever reflects the world.” He’s convinced that Germany willhave to shed traditions – but without following in the footsteps of the Americans or East Asians.
12 ■ YOUTH EXPERIMENTS ■
TK Magazine | 2 | 2004 | November
■ YOUTH EXPERIMENTS ■ 13
By Sybille Wilhelm | Photos Achim Multhaupt
An educational disaster doesn’t always have to be bad. After all,
when the German media criticized the looming intellectual dete-
rioration of the country’s youth in the mid-1960s, the journalist
Henri Nannen came up with a good idea. Under the motto “We’re look-
ing for tomorrow’s scientists,” he adapted an American program and
called on the next generation to enter a competition. The result was
“Youth Experiments,” an educational initiative that is still unparalleled,
and meets with a high level of acceptance and support throughout all
levels of society.
Looking back on nearly 40 years of Youth Experiments, it quickly
becomes clear that history repeats itself. The theme of the first podium
discussion in 1966 sounds very familiar. Back then, business, political
and media experts were concerned that Germany was running out of
natural scientists and engineers. “To mark the 40th anniversary of
Youth Experiments next year, we will debate this question again,” says
Dr. Uta Krautkrämer-Wagner, director of the Youth Experiments Foun-
dation. Answering this question is just as crucial today: “Just look at
how many talented people are leaving Germany.”
BROAD SUPPORT THROUGHOUT SOCIETY
The director explains that the well-targeted marketing strategy de-
signed by the former head of Stern magazine Henri Nannen led to the
success of Youth Experiments. “He sold the competition as an instru-
ment of educational policy. That’s why Youth Experiments has been so
widely accepted throughout German society,” says Krautkrämer-Wagner.
Fantasy and creativity are the prerequisites for an application. “We
don’t dictate a theme. That makes us different from other competi-
Researchers start out youngThyssenKrupp sponsors the competition “Youth Experiments” – and has a number of former youth researchers on its staff
Bernd Voss won a regional Youth Experiments competition with a newmeasuring process in 1987.Today, he is project head at Rothe Erde, a subsidiary ofThyssenKrupp Technologies.
14 ■ YOUTH EXPERIMENTS ■
TK Magazine | 2 | 2004 | November
■ YOUTH EXPERIMENTS ■ 15
tions,” she explains. “Every participant must have an idea and develop
the project alone.” The only condition is that it fits into one of the seven
disciplines specified.
During the early years of the program, participants ranging in age
from 16 to 21 could hand in projects in the classical subjects of biolo-
gy, chemistry, mathematics and physics. Later, other disciplines were
added: technology in 1968, earth and space sciences in 1969, and the
working world in 1975
A SPECIAL AWARD FOR ORIGINALITY
Young people still have the same desire to tinker now that they did when
the competition was launched in 1965. In the first year, 244 girls and
boys presented their research findings. This year, more than 8,000 par-
ticipants – around 38 percent of them girls – are taking part in the 39th
competition. Politicians were also quick to catch on to the idea of moti-
vating young people to conduct research. Since 1971, the German
chancellor has given a special prize for the competition’s most original
idea and invited the winner to the seat of the government. Since 1977,
the German president has been the competition’s patron.
The foundation can’t manage the stampede of thousands of
young applicants alone. And it doesn’t want to. The initiative views
From the work bench to thedesk. Bernd Voss took part in Youth Experiments as anapprentice. After completing his studies, he returned to Rothe Erde. Thanks also to thecompetition, his name was well remembered.
Tradition for the future
TK Magazine | 2 | 2004 | November
16 ■ YOUTH EXPERIMENTS ■
itself as a project for the entire society, which is a main ingredient to its
success. Today, there are around 2,500 jurors across Germany, 3,000
teacher-advisers and 100 companies that support Youth Experiments.
“We are a giant network, in which everyone participates to make the
competition a success,” says Krautkrämer-Wagner. In fact, the director
has even had to console a few companies looking to become a partner
of one of the many competitions. “The partner companies that we have
rarely withdraw,” she says. “And we have a long waiting list, in case
that happens.”
NEVER TOO YOUNG TO EXPERIMENT
In 66 regions in Germany, companies put on regional competitions.
ThyssenKrupp, for example, has been responsible for Dortmund, Duis-
burg and Düsseldorf for years. From there, the winners enter the
statewide competition. And those who are successful there enter the
finals at the national level. In addition, there is now a whole series of
other competitions related to the foundation: People younger than 16
have been able to participate in “Pupils Experiment” since 1969. In ad-
dition, research camps, seminars and reunions are held.
The interest of the companies in creative young people is still great.
One reason is self-interest: Maybe an inventive researcher can be won
over as an employee later. “However, Youth Experiments is anything
but a recruitment camp for companies,” Krautkrämer-Wagner says.
“The companies would need a lot of patience. It takes a long time be-
fore a 12th grade student has finished studying.” But indirectly, Youth
Experiments is tomorrow’s talent bourse. The young people can meet
company representatives at the competitions and often arrange for in-
ternships. “And when an application boasts the successful participa-
tion in Youth Experiments, this applicant makes a clear impression
above the masses of other applicants,” says the Youth Experiments
director.
But careers can definitely evolve from the relationship between a
company and the competition. Take Bernd Voss and Rothe Erde GmbH,
a subsidiary of ThyssenKrupp Technologies. Today, Bernd Voss is pro-
ject director for the design department of a worldwide leading manu-
facturer of large-diameter anti-friction bearings. In 1987, he was doing
a mechanical apprenticeship in workshop fitting, when he came across
Youth Experiments: “Our apprenticeship director asked if that might be
TK Magazine | 2 | 2004 | November
■ YOUTH EXPERIMENTS ■ 17
something for us. So three of us sat down and thought about the
project we could use in the competition.”
The result was a project on “measuring roller bearing forces with
ultrasound.” During the research phase, the three apprentices proved
that it is possible to take disturbance-free external measurements of the
pressure put on large-diameter anti-friction bearings used for turning
cranes, excavators and tunneling machines. The regional jurors were
so excited that the Lippstadt apprentices won first place in the regional
competition.
THE CONTACT WAS ALWAYS THERE
The apprentices didn’t make it past the statewide competition, but
Bernd Voss still remembers the competition today. And the support
of his employers. “We were able to set up our testing equipment in
the laboratory, and whenever we had to write anything the secretaries
helped us type it up,” the former apprentice says, explaining the
practical support they received. The apprentice director not only
encouraged the participation in Youth Experiments but also urged the
three boys to keep experimenting during all phases of the project.
Bernd Voss left the company after his apprenticeship to complete
vocational school. After that, he studied mechanical engineering and
specialized in design technology. “But the contact was always there,”
he explains. “And a lot of people remembered my name because they
associated it with Youth Experiments.”
During his college years, the engineer completed several intern-
ships and vacation jobs at the company before returning to Rothe Erde
in 1993, first as a staff member in the design department. He became
project director in 1998.
What the former participant really appreciates about the Youth Ex-
periments initiative is that independence is stressed early on. “At first
we had an idea and nothing else. We were completely on our own when
it came to proving that the measuring process worked,” Voss explains.
“This kind of experience helps later in college.”
The former regional winner warmly recommends Youth Experi-
ments. And even more so to adults: “Young people at that age need
external motivation,” he says, convinced of the importance of the
advisers. “At 16 or 17, people have completely different things in
their heads.” 7
Bernd Voss is excited about theconcept of Youth Experiments.The independence that isrequired of the participants also later helped him during his university studies.
The competitionfosters independentwork
TK Magazine | 2 | 2004 | November
18 ■ SHOCK ABSORBERS ■
By Paul Schinhofen | Photos Rainer Kaysers
Absorbed by victoryThe Mercedes-Benz C-Class competes on the DTM circuit with shock absorbers from ThyssenKrupp Bilstein
Top technology at the top: Bernd Schneider in this year’s DTM circuit
TK Magazine | 2 | 2004 | November
■ SHOCK ABSORBERS ■ 19
When the starting light turns green, the earth literally shudders.
That’s when 21 eight-cylinder engines with around 470 hp
each roar and catapult the racing cars, with silhouettes remi-
niscent of refined upper-class sedans, to 100 km/h in less than four
seconds. It looks like pure chaos as the cars race toward the first curve,
but the drivers somehow manage to get their Audi A4s, Mercedes-Benz
C-Classes and Opel Vectras into some sort of order as they speed
ahead, giving the numerous fans along the course an hour of racing at
its best.
Germany’s DTM races guarantee exciting motor sports - the strict
rules create largely equal competitive conditions. Still, the race cars
with the star on the hood are usually the first to cross the finish line.
That’s when the champagne corks start popping. But the Mercedes
team is not the only group doing the celebrating. Dirk Spohr, the head
of Motorsports Technology at ThyssenKrupp Bilstein, also can give a
satisfied smile. The reason: The four Mercedes C-Class vehicles in the
Swabian HWA team, which is responsible for racing activities in the
DTM, cruise from victory to victory using gas pressure shock absorbers
produced by the tradition-rich company from Ennepetal. The excite-
ment in the ThyssenKrupp Bilstein camp was especially great after the
race on the Norisring in Nuremberg: The racing weekend attracted
around 130,000 fans this year, and three Mercedes drivers shared the
spots on the podium, each representing a car equipped with Bilstein
gas pressure shock absorbers.
TRIPLE VICTORY FOR MERCEDES AND BILSTEIN
Although Nuremberg’s Dutzendteich street course has only three
straights, two hair-pin turns and one double bend, the 2.3-kilometer
track is one of the most demanding courses of the DTM circuit. The
Norisring has the reputation of being a brake-heavy course. But, thanks
to its many bumps, it is also known as the shock-absorber course. Op-
timal wheel grip is critical, especially in the braking zones and high-
speed straights – this is where decisive tenths of a second can be
gained or lost. Only a tire that has almost continuous road contact
Bernd Schneider, four-time DTM champion, uses every centimeter of the race course
TK Magazine | 2 | 2004 | November
20 ■ SHOCK ABSORBERS ■
has the ability to transform the acceleration force of the V8 engines into
optimal drive or transfer the extreme deceleration value of the powerful
brake system to the road surface.
Since the beginning of the 2004 season, the four Mercedes C-
Class race cars of the HWA team from Swabia’s Affalterbach have been
working with the Bilstein BS 101 shock absorbers, a version that stands
out because of its interesting construction details. The company that
delivers this innovative high-tech product exclusively to the HWA team
is ThyssenKrupp Bilstein GmbH, part of Automotive. HWA stands for
Hans-Werner Aufrecht, who in the 1960s founded AMG, the Mercedes
tuning company. Later, this manufacturer of explicitly sporty versions of
various Mercedes-Benz models has become a subsidiary of Daimler-
Chrysler AG.
Standing behind the Bilstein BS 101 name is something like the
universal genius of the complex world of shock absorbers. The term
“shock absorber” is actually a misnomer. Its job is to damp oscillations.
The car sits mostly on the springs. Simply put, the shock absorbers pre-
vent the car from jumping off the street. Every bump in the road caus-
es the springs – and with them the body – to oscillate. This must be
damped.
THE SHOCK ABSORBER WORKS IN TWO DIRECTIONS
To do this, the shock absorbers work in two directions: Upon compres-
sion, shock absorber jounce is activated, which usually must absorb
higher levels of force. When the wheel rebounds, rebound damping
causes the fastest possible deflection of the vibrations. In the Bilstein
gas pressure shock absorber, the working piston divides the oil-filled
damper body into an upper and lower reservoir. The upper (rebound) is
limited by the closure package, the lower (compression) by the dividing
piston. The pressurized gas compartment serves as a compensation
reservoir for the oil that is displaced by the piston rod. Its pressure is re-
sponsible for bracing the forces of compression. Spring washers and
The Norisring in Nuremberg places high demands on shock absorbers
TK Magazine | 2 | 2004 | November
■ SHOCK ABSORBERS ■ 21
holes on the working pistons determine the damping power – the de-
tails are kept secret. In addition, the bypass oil stream can be varied ex-
ternally in the rebound and compression stages, making it fast and
easy to create damping characteristics that are tailored to the specific
course.
The Bilstein BS 101 has 10 centering ribs each for both levels.
That isn’t something fundamentally new in racing sports, but until now
it has been both work-intensive and complicated. “In the past, tuning
was highly work intensive and not always clear. With our system, it’s be-
come much easier. A few steps suffice and a new adjustment has been
made,” says Dirk Spohr, explaining the advantages of the new devel-
opment.
The respective centering ribs for rebound and compression are
numbered from one to 10, and the adjustment is done externally on the
tuning wheels. The use of two colors simplifies things even more. The
numbers for rebound damping are on a red background. The makes
Exciting races enthuse the crowd
The German DTM championships have become a popular event
TK Magazine | 2 | 2004 | November
22 ■ SHOCK ABSORBERS ■
Dirk Spohr, head of Motorsports Technology at ThyssenKrupp Bilstein, showing the shock absorbers,which weigh just 560 grams, thatare used for Mercedes-Benz’ DTMrace cars
double sense since in English racing language rebound damping is also
called rebound. Blue stands for compression. The short form is bump.
The four HWA team drivers – Britain’s Garry Paffett, the Nether-
lands’s Christijan Albers, the Frenchman and former Formula 1 driver
Jean Alesi and the four-time DTM champion Bernd Schneider from St.
Ingbert – appreciate this simple handling as well as the blow-off sys-
tem, which is integrated into the shock absorbers and was further im-
proved for the racing season. The shock absorber valves are especial-
ly sensitive when the drivers attack the curbs in an effort to gain
fractions of a second for the individual driving times that determine
starting positions. This blow-off function reacts very sensitively to the
hard pounding from the tires hitting the curbs. The outcome: The hard
blows are better absorbed, and the vehicle is calmer, which results in
better lap times.
These successes are the result of determined developmental
work on all details. “Bilstein has been successful in motor sports since
the 1960s and is synonymous with gas pressure shock absorbers,”
says Dirk Spohr. The basic principle of the gas pressure shock ab-
sorber, discovered by the Frenchman de Carbon in the 1940s, has been
in use for years and undergone continuous development. “But you
have to keep optimizing all components of the shock absorbers, and
you can never rest on your laurels. Here at ThyssenKrupp Bilstein, our
work is highly integrated. We profit from the close cooperation with pre-
series development and can use the experience of our colleagues for
our development process immediately. On the other hand, our results
as regards valve tuning or weight optimization are of great interest to
colleagues in series development,” the motor sports head says in ex-
plaining work flows. The ambitious but modest engineer is especially
grateful for the numerous resources that a group like ThyssenKrupp AG
has to offer. The piston rod, which is hollow to keep the weight down, is
made of high-quality, especially light-weight alloy steel. The shell is
made of a special aluminum material. Dirk Spohr does not want to re-
veal further details since the low total weight of just 560 grams is an-
other unique feature in Bilstein’s design.
FINISHING TOUCHES IN TEST DRIVING
The BS 101’s career began with many hours of tough shock absorber
work on the hydropulser. The permanent simulation of the load popula-
tion of various DTM race courses has led to a continuous flow of im-
proved centering ribs. The prototypes also get their finishing touches
The shock absorberensures safe drivingbehavior
TK Magazine | 2 | 2004 | November
■ SHOCK ABSORBERS ■ 23
during test driving in the car. In addition to the values determined and
the lap times, the personal impression of the professionals is very im-
portant to Dirk Spohr’s team. “The driver and his vehicle engineer are
responsible for the chassis’ overall tuning. Since standard tires are
used in the DTM, adjusting the springs and shock absorbers has a large
impact on handling,” says Dirk Spohr. Like the Formula One races, the
DTM determines the starting positions within the framework of individ-
ual driving times. Everything has to be right in a fast lap, but, most im-
portant, the tire temperature should be optimal from the beginning. An
optimally working shock absorber is an important component in the
complicated interplay of a computer-calculated chassis geometry.
For ThyssenKrupp Bilstein, motor sports create more than a pres-
ence at the professional and prestigious DTM. From an economic per-
spective, an attractive range of products for the numerous amateur and
hobby racing car drivers generates sales and polishes its image. Here,
as elsewhere, the goal is to increase efficiency. To this end, racing spe-
cialists in Ennepetal are developing a modular shock absorber program
with mostly standardized components that exploit the DTM results. To
bring this ambitious object to the production stage as soon as possible,
a Porsche 911 GT3 RS is being used as a rolling laboratory. It will join
all of the races at the Nürburgring’s legendary Nordschleife circuit. The
24-kilometer “green hell,” as the Eifel circuit is often called, is seen as
a very demanding race course that places extreme demands on drivers
and above all on materials. Each of the 10 races of the long-haul cham-
pionship as well as the legendary 24-hour race on the Nürburgring pro-
vide Bilstein’s crew with important insights that can be used during the
next race in the form of an improved version of the shock absorber.
MOTOR SPORTS – A TRADITION AT THYSSENKRUPP BILSTEIN
ThyssenKrupp Bilstein’s tradition-rich relationship with motor sports and
the resulting innovation can hardly be documented better. The Bilstein
name is not just at the forefront of the DTM. The company also has been
devoted to this sport for decades. After all, this is a critical component
in the company’s success story. The first German chancellor, Konrad
Adenauer, drove through the countryside in a Mercedes 300 that used
Bilstein shock absorbers. Their descendants have created virtually vi-
bration-free driving for countless national and international champions.
And the Bilstein BS 101 will be there next year, too. What it will be
able to accomplish then is a question that Dirk Spohr answers with a
smile. 7
TK Magazine | 2 | 2004 | November
24 ■ PASSENGER CONVEYORS ■
TK Magazine | 2 | 2004 | November
■ PASSENGER CONVEYORS ■ 25
By Sybille Wilhelm | Photos ThyssenKrupp Fahrtreppen
Seven staircases for the royal familySaudi Arabia needed mobile passenger conveyors. It’s not that easy
ThyssenKrupp will let the customer be king. Quite literally: The
times when members of Saudi Arabia’s royal family had to climb
stairs to enter one of their aircraft are long gone. Instead, one of
seven specially manufactured passenger conveyors now brings them
on board their plane in a kingly manner.
The royal contract was a special assignment for Frank Lunderstedt,
project head for mobile equipment at ThyssenKrupp Fahrtreppen. Yet
the Hamburg based company, which specializes in escalators and
passenger conveyors and is part of ThyssenKrupp Elevator, often wel-
comes customers who are looking for more than a standardized solu-
tion: “It is quite normal for us to accommodate the customer’s wishes
and manufacture exactly that conveyor which the customer wants,”
says Frank Lunderstedt.
The contract from Saudi Arabia was exceedingly ambitious with
regard to the technological specifications. “A passenger con-
veyor is subject to immense forces when a vehicle transports
it across the maneuvering area to an aircraft,” the project head ex-
plains. The conveyors, each of which weighs 16 tons, are not torsion-
proof, which means that they cannot compensate for movement while
making their way across the maneuvering area. If the conveyor drafts
on the bumpy ride across the maneuvering area, the mobility of the en-
tire equipment is gone. “The properties of stiff car bodies are entirely
different to those of a truck chassis, for example when dri-
ving up the kerb,” explains Frank Lunderstedt. “The chassis is
twisted.” That is why the Hamburg designers came up with a
sophisticated system that joints up the conveyor to the chassis.
In addition, they developed a completely new frame. To dampen
the vibrations during the drive, special hydraulic cylinders were used
that were mounted onto the specially produced Mercedes-Benz chas-
sis. In this way, the royal conveyors can now take blows during the drive
without any harm.
SAFE AND SOUND FIVE METERS ABOVE THE GROUND
A particularly tricky part is leaving the passenger conveyor at the upper
end. To ensure that the royal family makes its way comfortably and
safely from the conveyor to the inside of the aircraft, a seamless transi-
tion was created up there, at a height of nearly five meters. This task
was all the more difficult because this transition could not be connect-
There’s a reason why passenger conveyors areimmobile: They usually cannot take blows during the drive without any harm.
TK Magazine | 2 | 2004 | November
26 ■ PASSENGER CONVEYORS ■
ed firmly to the aircraft. For depending on how much weight or fuel the
aircraft is carrying, the boarding level changes.
The Hamburg experts solved the height problem with the help of
an intelligent hydraulic system, which adjusts to the respective height.
The whole process is supervised with a video camera from the driver’s
cab of the transport vehicle. However, there are certain limits to this
flexibility: The conveyors are designed to fit a Boeing 747, the royals’
preferred aircraft for long-haul flights.
Once the aircraft arrives at its destination, the conveyors of the
type Tugela FT 842 are fully self-sufficient. A hydraulic auxiliary drive in
the vehicle drives both an electricity generator and the hydraulic equip-
ment. “The area from where the royals depart is usually a long way off
the terminal where other passengers are checked through,” says Frank
Lunderstedt. “This is why we have developed a self-sufficient electrici-
ty provision system.”
This too was somewhat more complicated in the case of the royal
conveyors than in the case of other escalators. After all, any piece of
technical equipment is susceptible to extreme weather conditions. And
it can get very hot in Saudi Arabia. For example, the capital city of
Riyadh regularly registers temperatures around 50 degrees Celsius in
the summer. These high temperatures cause the normal rubber
handrails to age particularly fast. In addition, the royals demand
handrails in elegant gray, rather than the usual black. This meant that
synthetic handrails had to be used. To this end, the Hamburg experts
did not have to look for a proprietary solution for once: “Synthetic
handrails are available on the market; we did not have to have those
manufactured especially,” says Frank Lunderstedt.
NO SAND IN THE GEARS
Sand storms are another weather caprice in the desert state. Becausesand in the drive does not exactly help mobility, the ThyssenKrupp tech-nicians encapsulated the especially sensitive parts, such as step chainsand ball bearings, specially and protected them against sand.
The seven conveyors made in Germany now have their place on
the most important airports in the country. Aside from the capital of
Riyadh, this includes the port metropolis of Jeddah and the holy city of
Mecca. The royal conveyors are easy to spot from far away: They are
painted a creamy white, the subtly lit glass balustrades are bronze and
the steps were covered in a golden powder lacquer. In addition, the
royal emblem, two crossed swords, is flaunted below a golden palm,
widely visible on the paneling.
It is exactly this non-technical detail that caused the Hamburg
escalator manufacturers considerable headaches shortly before com-
pletion of the assignment: “The royal logo was exceedingly difficult to
obtain,” remembers Frank Lunderstedt. “In the end we got printable
artwork, not from Saudi Arabia but from Basel, where the royal family’s
aircraft are serviced.” 7
A customized product for the royals
The conveyors aren’t actually meant to fly themselves. Other than that, though, they can do almost anything on their own.
TK Magazine | 2 | 2004 | November
■ PASSENGER CONVEYORS ■ 27
TK Magazine | 2 | 2004 | November
28 ■ INTERNATIONALITY ■
TK Magazine | 2 | 2004 | November
■ INTERNATIONALITY ■ 29
At home around the worldFrom China to Norway: People involved in international business are in for a few surprises
A home away from home: Projectcoordinator Ralf Michael Kreusernow feels almost at home inShanghai. His family has alreadyaccompanied him once. After all,they wanted to get to know thepeople he had told them about.
By Sybille Wilhelm | Photos Rainer Kaysers
Food unites: When Chinese President Jiang Zemin opened the ex-
hibition “The Old China” at Villa Hügel in 1995, a banquet was
held on his behalf. And while the state guest was dining with the
German president and high-profile representatives of Germany’s busi-
ness community in the former Essen residence of the Krupp family, a
new business relationship was formed. Professor Berthold Beitz and Dr.
Gerhard Cromme of the former Fried. Krupp AG Hoesch-Krupp reached
an agreement with the guest on the joint construction of a stainless
steel plant in China.
MUCH LESS TRANSPARENT THAN TODAY
Other employees soon sat down to determine whether the bosses’
business idea would work in the real world. “We got down to business
right away,” recounts Ralf Kreuser, head of central department Interna-
tional Projects at ThyssenKrupp Stainless in Duisburg. “We were sent
out to get a clear picture of the situation and find a suitable Chinese
partner.” Just a few months later, in November 1995, a preliminary
contract was drawn up. “And one should remember that China was
much less transparent at that time than today,” the project coordinator
says. “Most investors had good reasons for holding off on their entry
into that market.” In addition, the Asian financial crisis was casting a
long shadow, although China actually ended up weathering this crisis
surprisingly well.
The plan became a high-profile political matter in China and was
ranked as a project of national importance. This ranking also explains
the unusual partnership structure of the joint venture. The German part-
ners hold 60 percent in Shanghai Krupp Stainless (SKS), and the Ger-
man investors have always had an open door to licensing officials in
Beijing. “But the hierarchy pyramid was particularly high,” recalls Ralf
Kreuser. “And some processes took a long time.”
ThyssenKrupp therefore selected two banks with political influ-
ence to finance the roughly $1.4 billion joint project in China: a subsid-
iary of the World Bank and the German state financing agency Kredit-
anstalt für Wiederaufbau (KfW). “When problems arose, they were
solved at a high level. At the beginning, the World Bank usually had a
representative at the negotiating table,” says Ralf Kreuser. The “politi-
cal bankers” also ensured that the investment fulfilled high standards –
for example in the resettlement of the roughly 3,500 village residents
who had to make way for the new stainless steel plant, or in environ-
mental protection.
THE LUNCH BREAK IS HOLY TO THE CHINESE
When Ralf Kreuser is asked today about the details of China’s negotiat-
ing culture, the first thing he recalls is the lunch break: At noon sharp,
the negotiations always came to a halt. Even the request to quickly fin-
ish up a point and delay the break by just a few minutes was consis-
tently rejected with a polite “Mr. Kreuser, it’s lunchtime.” “The lunch
break is really holy to the Chinese,” the German says. After all, they use
the 90-minute break not only to eat, but also to relax. The project man-
ager was also told, “Oh Mr. Kreuser, it’s lunchtime,” when he wanted to
use the lunch break to make an urgent business call. After he persuad-
ed the interpreter to get the Chinese business partner to pick up the
TK Magazine | 2 | 2004 | November
30 ■ INTERNATIONALITY ■
Paint bucket and brush: Even at his desk, Thomas Pahle always keeps an eye on corrosion protection. telephone, the former disappeared – and did not return until after the
break. Ralf Kreuser is convinced that “he didn’t even try,” and he still
laughs about that episode.
Finally, the Chinese-German partners reached an agreement. In
December 1997, the signing of the contract was celebrated in Beijing,
and on Nov. 2, 2001, the first building complex of the stainless steel
plant in Shanghai was officially opened by German Chancellor Gerhard
Schröder. The plant has an annual capacity of 90,000 tons, and that
level is to rise to 290,000 tons in 2005. Eventually, the plant is sched-
uled to be expanded to 400,000 tons. “China has become the world’s
biggest market for rust-resistant flat products,” explains Ralf Kreuser.
“We still have a lot of potential. After all, we want to be among the mar-
ket leaders there.”
We, that includes the international management of Shanghai
Krupp Stainless: “The managing director is Austrian, his deputy is Chi-
nese, the corporate controller comes from Germany, the chief techni-
cian from Taiwan, the project manager is Australian, and the British
head of sales lived in South Africa for years.”
Although Ralf Kreuser has invested a lot of sweat into the
Shanghai project, he remains a realistic businessman. “The next few
Bureaucracy unites the world
TK Magazine | 2 | 2004 | November
■ INTERNATIONALITY ■ 31
years will show whether the project operates economically. If it does
not, we would have to decide against advancing the engagement.” If
the Shanghai project continues, the 58-year-old still faces a few
tasks that he will have to resolve there before he retires. If not, he will
happily stay in Germany, despite his great memories about China:
“The job is exhausting,” the frequent flyer says. “In the past, I traveled
to China twice a month. Now, it’s about every six weeks.” He has
figured out that he has spent about one-third of his life suffering
from jet lag since the project began. And his family life also has
suffered on account of his long-distance trips: “My wife and my son
aren’t all that happy that I’m gone so much. But at least I took them
along once.”
NORTH-SOUTH DIVIDE IN BUREAUCRACY
Thomas Pahle has no trouble with jet lag on his project in Norway. But
he faces other challenges, like the bureaucracy: “One could get the im-
pression that the Norwegians have a rule for everything, although that
has traditionally been said of the Germans,” says the corrosion protec-
tion expert from PeinigerRöRo GmbH, one of the world’s major service
providers for the construction and maintenance of industrial plants and
technical buildings. But flexibility and reliability, combined with a will-
ingness to master new challenges and individual tasks in the interest of
the customer are among the things that make working for a service
provider so enjoyable and interesting for Pahle.
On behalf of Linde AG, the ThyssenKrupp Services subsidiary
from Gelsenkirchen has been doing scaffolding and corrosion-protec-
tion work on a gas processing plant of Norway’s Statoil in Kollsnes near
Bergen. Local working hours are one of the particular features of this
project in Norway, which is not part of the European Union: “In Norway,
an assembly worker may work no more than 56 hours a week or 168
hours a month,” explains Thomas Pahle, outlining the union’s condi-
tions. As a result, employees may spend no more than three weeks a
month on the construction site. “This means that we have to use about
one-third more people there.”
The deadlines are tight in Norway. The weather has something to
do with it. It rains a lot in Norway. But the corrosion protection cannot
be applied in the rain. “Nonetheless, we have strict deadlines as to
when we have to hand over individual parts of the building to the
customer,” Pahle says in explaining the northern European challenge.
“This is why our people have to make optimal use of the remaining
time.”
Norway is a special country for PeinigerRöRo for another reason
as well. Although the group is internationally active, new major plant
construction and expansion projects tend to be focused on Asia and the
Middle East. This is why the company works with subsidiaries there and
manages the European project business from Germany. And this is also
why it is a new experience for Pahle and his team to have a construc-
tion site in Norway. “From a logistical standpoint, such a project would
be much easier to handle in Germany,” Pahle says. “But there are vir-
tually no more major projects here right now.”
The service providers then decided to turn the problem into a so-
lution and present themselves as an international service provider with
these types of project activities – competent, flexible and reliable. in
rainy Norway no less than in other, sunnier countries. 7
2,500 tons of scaffolding, 70,000 square meters of corrosionprotection: In Kollsnes, Norway, PeinigerRöRo services a gas processing plant. Each second, theannual demand of a private household is channeled through the facility.
32 ■ INDIVIDUAL ALLOYS ■
TK Magazine | 2 | 2004 | November
■ INDIVIDUAL ALLOYS ■ 33
By Rüdiger Abele | Photos Michael Wissing
Filigree meshwork consisting of the finest wires: ThyssenKrupp VDM supplies not only the metal alloy, which the customer desires, but also the finished pre-product.
The end justifies the mixtureThyssenKrupp VDM creates highly individual metal alloys
At heart, perfume and metal alloys are basically the same. At their
basic heart, anyway. In both cases, experts mix together natural
ingredients, and even the tiniest amounts of these ingredients
can interact with other ingredients to create a totally new, enticing prod-
uct. The composition professionals never leave their mixing to chance
because they know all about the ingredients and their specific charac-
teristics.
Let’s make an exaggerated comparison: You could say Thyssen
Krupp VDM is an accomplished perfume maker in the world of metal-
making. Here, virtuosos create alloys that have previously unknown
characteristics – some ingredients are even taken in homeopathic
doses. Customers are delighted by this knowledge. And there is a good
reason for that: The material often enables the creation of a technical
product that previously did not exist in this same form. The sparkplug
with an even longer life span is one example of this work. Or a tank truck
that can haul extremely aggressive materials. Or an exhaust gas cat-
alytic converter with very low warm-up time and thus markedly higher
effectiveness.
MORE THAN 100 DIFFERENT MATERIALS
The road to the special alloy takes us through Werdohl. There, in the
Sauerland region of northwestern Germany, where the Lennetal valley
starts to widen, people talk about Nicrofer 6025 HT alloy 602 CA,
Aluchrom Y Hf or Nicrofer 5923 hMo alloy 59 – alloys created by
ThyssenKrupp VDM. The company offers more than 100 different ma-
terials, all of them singular. People who come to Werdohl are looking for
something special – corrosion- or heat-resistant material, a heating
conductor or a resistance wire, a special product for welding, a metal
with magnetic properties or precisely defined expansion characteristics.
At first glance, the products that arise from this process appear to
be completely unspectacular. Take the sparkplug mentioned above:
Since it was invented in 1902, the plug’s basic function has remained
largely unchanged, and nothing will change as long as the internal
combustion engine is the driving force in the vehicle. The combustion
chamber is filled with an explosive mixture, and an electrical spark sets
TK Magazine | 2 | 2004 | November
34 ■ INDIVIDUAL ALLOYS ■
off the explosion, which sets the piston, the crank shaft and finally the
wheel in motion. And yet a lot has happened since 1902. An engine’s
number of revolutions, for example, has increased markedly, from per-
haps 800 revolutions per minute at the time to 8,500 revolutions per
minute and more in today’s high-performance engines – and every
fourth stroke needs its spark. In addition, a modern engine burns up the
mixture more fully and produces purer exhaust. The sparkplug is a reli-
able companion of such developments, thanks in part to materials de-
veloped jointly by ThyssenKrupp VDM and sparkplug manufacturers.
The latest innovation: By adding a bit of yttrium to the basic alloy, the
sparkplug’s longevity was raised to 100,000 kilometers. What’s that,
you say? There’s no need to blush if you haven’t heard of yttrium. Al-
though it is a natural element that carries the atomic number 39, it be-
longs to the category of “rare earths.” Nature only produces very small
amounts of this element. But these volumes are more than enough:
Less than 0.5 percent yttrium goes into the sparkplug alloys, which
consist mostly of nickel combined with chromium, manganese, alu-
minum and silicon. ThyssenKrupp VDM melts the raw materials into al-
loys to create flat and rolled wires that are delivered to the sparkplug
manufacturer on thick coils. They end up as middle or side electrodes
in the precision spark producers.
NEW SPECIAL ALLOYS FOR THE FUEL CELL
And what would happen if the days of the internal combustion engine
came to an end and sparkplugs were no longer needed? Then the fuel
cell could keep people moving. Even if it did not power the vehicle’s
wheels, it probably has a future as an additional energy aggregate
that would complement the car battery. It might also be used as a
compact power station in households. The fuel cell is advancing – and
ThyssenKrupp VDM has something quite special in store for the solid
oxide fuel cell (SOFC). It consists of several cells that turn hydrogen and
oxygen into pure water while also producing electrical energy. In oper-
ation, it heats up to 900 degrees Celsius, which has earned it the name
high-temperature fuel cell. For lack of a suitable alternative, ceramic is
used in the cell walls. That means designers have to use relatively thick
walls, and live with the fuel cell’s corresponding increases in weight and
What has become of the wire: A flexible pipe unit that decouples the exhaust tract of a car from the engine vibrations.
The alloy makes the material difference
■ INDIVIDUAL ALLOYS ■ 35
36 ■ INDIVIDUAL ALLOYS ■
TK Magazine | 2 | 2004 | November
■ INDIVIDUAL ALLOYS ■ 37
volume. In addition, series manufacturing of ceramic interconnector
plates – their real name – is complex and expensive. A challenge for the
experts in Werdohl was created as a result, one that they mastered with
the research center in Jülich in 2001: Crofer 22 APU is the name of their
innovation, an iron-chromium alloy with a 20 percent chromium con-
tent, which for the first time fulfills several requirements that were pre-
viously considered incompatible: good high-temperature resistance,
high electrical conductivity and a low coefficient of expansion. “APU”
stands for “Auxiliary Power Unit,” a direct reference to the material’s
use in the fuel cell. Crofer 22 APU also contains a “rare earth”: The el-
ement lanthanum is added to the material at a concentration of just
0.08 percent. Together with the other alloy components titanium and
manganese, it ensures that a protective layer of chromium-man-
ganese-oxide forms on the surface of the interconnector plates as soon
as the fuel cell is activated. This coating prevents unwanted chromium
ablation while ensuring the necessary electrical conductivity of the in-
terconnector plates. Of course, this does not make the high-tempera-
ture fuel cell ready for serial production. But it represents an important
step in that direction.
SPECIAL SOLUTIONS FOR SPECIAL PROBLEMS
In their unending hunt for innovations, car manufacturers frequently
come to ThyssenKrupp VDM for help. Here, they get the right material
in precisely the shape they need. Take the airbag: When the sensors
abruptly ignite the capsule in a crash, a temperature of about 2,500
degrees Celsius is produced within milliseconds. A heat-resistant wire
from Werdohl then has a job to perform. It becomes a dense, filigree
meshwork where the metal has a high surface area and can thus ab-
sorb a lot of heat.
Or take the catalytic converter in cars: Its interior, which consists
of numerous cells and channels, also has to offer a maximum surface
area to ensure that it purifies the exhaust fumes as efficiently as
possible. Until now, ceramic has been the most frequently used carrier
Chromium, manganese and silicon – and a hint of yttrium – are combined to make this wire. The “rare earth” yttrium ensures a long lifespan
Every fourth strokeneeds its spark
38 ■ INDIVIDUAL ALLOYS ■
TK Magazine | 2 | 2004 | November
■ INDIVIDUAL ALLOYS ■ 39
material to which the catalytic substance is then added. A wafer-thin
metal foil used as a carrier would either have to improve the purification
performance even more or help make the catalytic converter more com-
pact – at least that is what Emitec GmbH, a customer of ThyssenKrupp
VDM, was thinking. Once again, the materials stockroom did not have
an off-the-shelf solution on hand, that is a suitable alloy which, rolled to
the specified thickness of 0.03 millimeter – thinner than a sheet of
paper – could still withstand a temperature of 1,100 degrees Celsius. In
cooperation with Emitec, a new steel was created: Aluchrom Y Hf with
20 percent chromium, six percent aluminum and a precisely specified
content of yttrium and hafnium. A specially built cold rolling mill in
Werdohl uses this material to make the catalytic metal foil, meter by
meter and in consistent precision.
A CORROSION-RESISTANT TANK TRUCK
A bigger project – quite literally – was a tank truck used to dispose of
highly aggressive substances. Usually, such a container consists of
glass-fiber reinforced synthetic material, which is lined with Teflon. But
this solution has a downside: The walls have to be thick to ensure tank
stability – which makes it heavy. The tank is also susceptible to damage
and difficult to recycle. A tank made by ThyssenKrupp VDM from the
special alloy Nicrofer 3127 hMo-alloy 31 does not have these disad-
vantages. In it, nickel, chromium and molybdenum provide corrosion
resistance. The mixture also offers a longer lifecycle and is easier to
clean. The first tank truck equipped in this way is already transporting
its explosive freight, and other vehicles will follow.
The list of products that are made with materials from Thyssen
Krupp VDM is long. Their perfect operation in daily life is often taken
for granted. The electric hairdryer is a good example. No, you do not
have to know that its heating coil also comes from Werdohl. But you
may wish to learn that even the smallest piece of material in any alloy
is used for a purpose in order to create a certain effect – with a refined
sense of smell, so to say. The way that only a master perfume maker
can do it. How enchanting! 7
Meter by meter, the best metal and most refined alloy, as well as a highly precise wirethat is used in the customer’sproduction – in a sparkplug.
Precision by the meter
1
4 5 6
2 3
7 8 9
40 ■ PARTNER FOR THE AUTOMOTIVE INDUSTRY ■
TK Magazine | 2 | 2004 | November
■ PARTNER FOR THE AUTOMOTIVE INDUSTRY ■ 41
Assembly-line masterpiecesThyssenKrupp Automotive is one of the world’s leading automotive suppliers
6 Every gasoline and diesel engine has one: the crankshaft. It transforms the lifting motion ofthe pistons into a rotary motionthat is relayed to the wheels andpropels the car.
7 Air suspension provides thehighest level of riding comfort:Cars virtually float over flat surfaces, cobblestones and bumps.Superb road-holding ability is auseful additional benefit.
8 Hot and thick – this is a good description of the oil thatcollects in the oil pan after it works its lubricating way throughthe engine. The pan, though, has evolved into a complicatedsheet-metal part.
9 The car driver uses his handsand feet to drive the vehicle to thedesired destination. The pedalsplay a key role in this operation.With their help, the driver canaccelerate the vehicle or stop it.ThyssenKrupp Automotive suppliesthe complete module, ready forinstallation.
1 In the cylinders of the combustion engine, air has to be let in and exhaust let out. The camshaft manages the valuetiming. One of ThyssenKrupp Automotive’s specialties is the“assembled camshaft,” which is individually designed for a particular engine.
2 Every car needs brakes that grip well. ThyssenKrupp Automotive uses proven gray cast iron to produce brake drumsand brake disks that enable cars to stop quickly and safely.
3 Demanding car buyers aren’t the only people who expect onething from a new vehicle: total comfort. The classic modules to provide passengers with a smooth ride are springs and shock absorbers – and they arrive at the assembly line ready for installation.
4 Axles and differentials, springs and brakes: These parts and much more are packaged together in the rear-axle system and are shipped to automakersready to be installed.
5 It is really hard to believe: The dashboard is mounted on a complex support system made of steel sheet. This ensures long life, stability and safety.
By Rüdiger Abele | Illustrations Andreas Weishaupt
People love their cars and hold them dear. They love
them because the vehicles quickly take them to
places they would have trouble reaching without
them. And perhaps that’s also why they are dear to them.
Very dear: After real estate, cars are generally the second
most important object people will buy for themselves. But,
of course, they get something for their money: a complex
machine that does not look like a machine, but, in the best
case, like a sculpture. A machine that one can slip into and
then feel comfortable. A machine that starts moving at the
turn of a key or at the push of a button. The buyer does not
need to know one thing about the complicated creation
process that goes into making his dream machine move.
FROM THE INDIVIDUAL PART TO THE CAR BODY
He can rely fully on the automaker’s expertise. But au-
tomakers have long stopped producing everything them-
selves. Instead, they work increasingly closely with part-
ners – automotive suppliers. Yet what these companies do
goes far beyond the mere production of individual compo-
nents: They act as innovative development, material and
manufacturing partners for the automakers. Thyssen
Krupp Automotive is one of the world market leaders in this
sector. The company customizes products in 17 countries
and at about 130 production sites, covering everything
from individual parts to full car bodies: ThyssenKrupp Au-
tomotive is thus the leading provider of car body parts and
engine components such as crankshafts, built camshafts
and steering systems. ThyssenKrupp Automotive also
holds a top position among new types of air spring and
damping systems, axles and complete chassis. You could
almost say that there is hardly anything that ThyssenKrupp
Automotive cannot deliver. But that would be a slight ex-
aggeration.
The product line-up ranges from individual compo-
nents to complex systems. For example? Springs and
10
13 14 15
11 12
16 17 18
42 ■ PARTNER FOR THE AUTOMOTIVE INDUSTRY ■
TK Magazine | 2 | 2004 | November
PARTNER FOR THE AUTOMOTIVE INDUSTRY 43
shock absorbers are components that together with other
elements produce the module spring strut. This, in turn, is
added to other modules to create a complete axle which is
then delivered to the assembly line as a finished system.
The manufacturer specifies his exact requirements.
Often, automakers coordinate the construction of
their cars closely with ThyssenKrupp Automotive. After all,
ThyssenKrupp Automotive does part of the development
work and makes individual components according to the
carmaker’s specifications. What are the properties for the
steering system of a compact car, or a heavy truck? What
sort of suspension does an all-terrain vehicle need, and
how about a luxury limousine? What is demanded of a
crankshaft for a motorcycle engine or a sports car? An-
swers to these questions are available from the sub-
sidiaries of ThyssenKrupp Automotive – and the right com-
ponent, as well.
ACTING SUCCESSFULLY BEHIND THE SCENES
It is the expert work behind the scenes that distinguishes
an automotive supplier – ThyssenKrupp Automotive’s pro-
ducts can be found in numerous products made by all
sorts of manufacturers, from motorcycles to compact cars
and commercial vehicles. And these vehicles are driven on
all continents. Given its all-round expertise, the company
can live well with the idea of working behind the scenes:
because it knows that a successful vehicle is always the
result of a close and trusting relationship between auto-
motive suppliers and manufacturers. For the customer’s
benefit. 7
More than theproduction ofindividual parts
10 ThyssenKrupp Automotivespecializes not only in steel but also in other materials. Some crossrails are made, for instance, fromaluminum – after all, automakers are intensely interested in reducingweight.
11 Looking for a complete car body? ThyssenKrupp Automotive has it, made from steel or aluminum.
12 They play a key role in the transmission of power from the engine to the axles: the ratchet wheels in the transmission.Steel is the material of choice. ThyssenKrupp Automotive produces forged, maximum-precision ratchet wheels.
13 Without them, a trip would be quite bumpy: As a key element of the car chassis, the coil springs make a major contribution to riding comfort.
14 Granted, a car provides individual mobility. But, on the other hand, accidents can happen.That’s why every effort must be made to provide the most safety– for instance with side-impact rails made of maximum-strengthsteel.
15 The power produced by the engine uses the drive shaft toreach the axle and the differentialdistributes it to the wheels. Thebevel gears that perform the task are made by ThyssenKrupp Automotive.
16 Stabilizer bars help reduce the roll of a vehicle as it goes through a curve. One of the innovations created by ThyssenKrupp Automotive is theadjustable stabilizer bar – itguarantees comfort on the highwayand excellent stability on off-roadterrain.
17 A car without a steering wheel – you simply can’t image such a vehicle. The system that directs the wheels in the desired direction is complex and must meet strict safety standards – like the divided steering column.
18 Much more than the individualparts: ThyssenKrupp Automotive frequently serves as a developmentand service partner to automakers,and has extensive know-how in a number of different production processes.
44 ■ INTERVIEW ■
■ INTERVIEW ■ 45
Bold signals for change in GermanyInterview with Ralph Labonte, a member of the Executive Board and labor director at ThyssenKrupp AG
Photos Rainer Kaysers
“Germany needs an innovation-friendly climate that sees change as
an opportunity rather than a threat” – this is how Prof. Dr. Ekkehard
D. Schulz sizes up the current technology debate in Germany. Let’s
assume the climate were to change this way. Do you have your eye on
the types of young people whose knowledge and skills will meet the
demands of ThyssenKrupp?
We are eager to foster even greater enthusiasm for technology and
technical professions among young people. Of course, many German
youths already are planning to take up technical professions, but we
need even more of them to meet our future personnel requirements.
Year after year, we have many top performers enter our technical train-
ing programs. We do our best to keep them on board. At the same time,
our training staff tell us about severe shortcomings in the entry tests
we conduct with young high-school graduates. We have to team up with
schools and tackle these deficits together.
How do you reach technically gifted youths whose skills would meet the
needs of a company like ThyssenKrupp?
I think it is important to publicize the types of issues that are of burning
importance to us. The “Ideenpark” (Ideas Park) in Gelsenkirchen in
September proved that such an event can help mobilize young people
and get them interested in technology. It also provided an opportunity
for highly talented young people to find out about us.
ThyssenKrupp has reached comprehensive agreements with universi-
ties such as the RWTH Aachen, the Ruhr University in Bochum, the
University of Dortmund, the Technical University of Berlin, the Technical
University of Dresden and the Technical University of Hamburg-Har-
burg. Have these technology partnerships shown any tangible results in
regard to the young scientists and technicians at these universities?
We realized three years ago that our image as an attractive employer
was lacking at most universities. This also affected engineering depart-
ments at the schools. This is why we decided to get much more active.
In this context, we have concluded special cooperation agreements with
the universities you mentioned to highlight our partnerships with the
universities and special academic departments. In the course of our
strategic positioning in Asia, we have also set up a partnership with the
Tongij University in Shanghai. We believe that more and more young
engineers from these colleges will work to get a job at ThyssenKrupp.
We will need to be patient, though.
“I think it is important topublicize the types of issues that are of burningimportance to us.”
46 ■ INTERVIEW ■
TK Magazine | 2 | 2004 | November
■ INTERVIEW ■ 47
“We have to act faster”
In the best of circumstances, college students developed their interest
for a particular subject while they were still in secondary school. Yet
Germany’s high schools aren’t exactly known for their ability to awaken
students’ enthusiasm for technology and innovative technological
changes. How do you rate the current situation with regard to the fasci-
nation for technology in German schools?
Different schools certainly display varying degrees of success in foster-
ing a fascination for technology. This depends, among other things, on
their particular orientation and the special commitment of individual
teachers. We have long noticed a particularly strong record at schools
that take part in the annual competition called Jugend Forscht (Youth
Experiments). They often boast a particularly innovation friendly climate
that motivates high-school students to venture onto new terrain. Many
of the competition winners subsequently entered technical professions.
We know that we will have to continue to expand our contact with the
schools in our focus regions over the next 10 years, if only because of
adverse demographic developments. We can already cite numerous
positive examples of successful partnerships between ThyssenKrupp
and certain schools. Here, we generally sponsor those subjects that
lead to a technical profession.
As an expert who has been dealing with technology for more than 30
years, how do you explain why fewer and fewer young people in this
country are taking a professional interest in the fascinating area of
technology?
A careful analysis of data for the past 30 years will show you that
there have been ups and downs, for example in the number of first-time
engineering students as well as cycles in demand for technical appren-
ticeships. This is partly a lagging response to structural crises in key
sectors of the economy and as such cannot be seen as an indication of
decreased interest in technology. Take the ease with which today’s
younger generation deals with state-of-the-art IT. Such young people
were avant-garde in the 1970s. Today, some 10-year-olds know more
about the secrets of the PC than their own fathers. Modern technology
has thus become an everyday issue, and young people show an inter-
est in it.
ThyssenKrupp’s motto is: “Discovering future technology.” Is this a de-
velopment that should be promoted by both the political and business
communities in Germany, partly in the hope of sparking an interest in
technology among young people?
I generally believe that politicians and businesspeople have to jointly
tackle the problems facing our country. We have to act much faster. And
we have to send out bold and unconventional signals for change in our
country. We don’t just want to complain about our situation, but active-
ly support change. We have to show people what needs to be done in
this country if we want to ensure that the next generation will also
survive fierce competition on world markets. Advanced technology is
certainly one aspect, and it simply cannot be achieved without techni-
cally interested and highly educated people. This means we have to
market technical professions even more aggressively.
Do you believe television networks, newspapers and magazines pay
enough attention to the subject of technology or would you welcome a
noticeable increase in information on the part of the media?
A lot of interesting programs exist on this subject, starting with the clas-
sic children’s program, “Die Sendung mit der Maus” (The Show With
the Mouse) and ranging to science programs that have a loyal commu-
nity of followers. Magazines are also very active, but I do see a need for
greater initiative on the part of daily newspapers.
To return to where we started and Prof. Dr. Schulz’s statement: What
are your concrete suggestions for getting young people excited about
technology, and what sort of requirements do you place on their imple-
mentation? Would it make sense to set up a ranking?
We have to advertise technology in schools and make our rich treasure
of experience available to the teachers, for example by sponsoring
schools. And our engineers and all employees in technical professions
have to be prepared to promote technology outside of the company and
throughout all layers of society – as “ambassadors for ThyssenKrupp.”
The interview was conducted by Heribert Klein
“We have to send out bold and unconventional signals for change in our country.”
48 ■ ELEVATORS ■
TK Magazine | 2 | 2004 | November
■ ELEVATORS ■ 49
By Heribert Klein
Elevators – few other parts of buildings exert a similar pull on movie
directors and audiences, as illustrated by feature films like “North
by Northwest” (1959), “The Towering Inferno” (1974), “Abwärts”
(Going Down) (1984) and “You’ve Got Mail” (1998). Moviegoers anx-
iously watched scenes where people happened to find themselves in el-
evators, traveling up or down, standing next to each other in cramped,
closed spaces. What they do, how they talk, what they hope and what
they fear – this is where the sought-after thrill of elevators lies, at least
in the movies. Again and again, movie directors have focused on the
supposed threat emanating from elevators. One disaster after the other
could be watched, one drama after the other inside cabins and shafts
– quite unlike reality.
And yet the elevator principle goes back to antiquity. Once upon
a time, the elevator represented the ultimate solution, as illustrated by
the “Deus ex machina,” the god who was lowered onto the stage to
solve major problems in Greek tragedies in 400 BC. The Greeks used
manually operated elevator systems allowing people to appear as
gods, moved by invisible hands.
WHEN HUMAN STRENGTH OPERATED THE FLYING CHAIR
The principle remained unchanged over the course of several centuries,
and kept some of the major thinkers of humanity, including Aristotle and
Archimedes, busy. More than anybody else, they knew what sort of role
a rope played in lifting or lowering weights – especially when it was at-
tached to a spindle that made it easier to exploit the necessary rope
strengths.
Technology developed continuously in this area. The more com-
fortable palaces and houses became, the more frequently one or the
other occupant would use new technologies – not yet hydraulic or elec-
trical, but intelligently human. The name of France’s Louis XV, for ex-
ample, is associated with an elevator that is still known as the “flying
chair.” Operated manually, it moved up and down between the first and
second floors along the outside wall of the palace.
From Greek tragedy to modern skyscrapersTechnology writes cultural history
Werner von Siemens presented the first electrical elevator in 1880. It traveled upward at a speed of 0.5 meter per second, up to 20 meters. This was a technical masterstroke at the time and quite different from the common practice from 1420, when the lady of the manor carefully lowered her lover to the ground with the help of a hoist.
TK Magazine | 2 | 2004 | November
50 ■ ELEVATORS ■
The year 1852 was a key date in the history of the elevator. In that
year, Elisha Graves Otis invented the first steam power operated eleva-
tor, which was installed in New York just one year later. What the leg-
endary craftsman and employee of a bed feather factory invented in the
early 1850s caused a worldwide sensation. There seemed to be no
more risk of a crash in the elevator shaft because in the worst case the
emergency brake (a platform that would have been wedged by sharply
ground metal spikes just before a crash) would have prevented a fall.
Otis’ remark “All safe, gentlemen, all safe” soon spread around the
world, as did his elevators. Eventually, steam power was replaced
mostly by hydraulic power in electrical or combustion engines.
WHEN FAMOUS POETS DESCRIBED THE ELEVATOR
Authors, too, grasped the fascinating technology. Elevator boys, in par-
ticular, were often the center of attention, featured in literary works from
Thomas Mann to Ringelnatz. Mann, for example, wrote the following
lines in ’Confessions of Felix Krull, Confidence Man’: “Nothing is easier
than to operate an elevator.” Or Ringelnatz in “The Musings of the Ele-
vator Boy”: “When I’m at work, / the machine swishes along / In no time
at all/ from the ground floor to the third.”
Elegant hotels still employ elevator boys who tend to spend more
time carrying luggage, but are still associated with the pushing of ele-
vator buttons. In actual fact, though, their job became superfluous as
early as 1892. Thanks to a patented push-button control system, pas-
sengers could select a floor themselves.
Elevators also had a distinct impact on fundamental cultural atti-
tudes. Well into the first half of the 19th century, the upper stories of
houses and hotels were hardly in demand – except by romantic artists
Paternosters have all but disappeared today. In the past, they inspired many an artist. Lindy Annis, for example, presented “Paternoster II,” a performance in the city hall of Schöneberg in 1992.
TK Magazine | 2 | 2004 | November
■ ELEVATORS ■ 51
such as Spitzweg’s “Poor Poet” who pursued his life’s art under a rid-
dled roof. In reality, of course, he probably lived in similarly poor and
hardly romantic conditions as the many servants whose unheated
chambers with small windows in the truss were a world apart from the
comfortable apartments of the ’masters’ in the Bel Etage.
WHEN HORIZONTAL THINKING BECAME VERTICAL
In the second half of the 19th century, however, the possibilities offered
by elevators altered the architecture of houses and offices. From the
engineer’s perspective, this marked the start of a trend that continues
unabated to this day: the switch from horizontal to vertical thinking.
American architecture, in particular, pioneered future developments.
The first high rises were built on the other side of the Atlantic: The Home
Insurance Building in Chicago (1884), the Tribune Building, the West-
ern Union Building, and in 1913 the Woolworth Building in New York,
the world’s highest building until 1930 with a height of 241 meters.
A new value system emerged as well. From now on, the maxim
was: The higher one’s office is in a building, the more influence one
had. Unlike the past, the company head no longer sat on the same level
with his employees, but higher up, in an office accessible by elevator.
A look at the present shows entirely new elevator issues. Inven-
tions like the famous “paternoster” are all but prohibited (with only a
handful of exceptions). The constantly moving chain of boxes that was
operated in Germany and other countries for several decades and could
be entered on any floor at any time has become outdated. Dr. Murke,
Heinrich Böll’s inventor of collected silence, wrote down his paternoster
experiences 51 years ago. When the cabin switched directions on the
top floor, he was filled with fear for four and a half long seconds. Law-
This wood carving from 1875 (bottom picture) shows an elevator system that was new at the time: the ’Hale Duplex Water Elevator’. About half a century later, in 1936, H.G. Wellsthought up the world of tomorrow, a closed city with special air elevators and special apartments.
All safe, gentlem
en, all safe
TK Magazine | 2 | 2004 | November
52 ■ ELEVATORS ■
makers addressed these fears on Dec. 31, 1994, and officially banned
the paternoster. The days of the open cabin were over.
WHEN TWO CABS IN THE SHAFT MANAGED THE QUANTUM LEAP
In any case, the paternoster could not have met the new requirements
in the highest buildings of the world, such as the Taipei Financial
Center, where immense heights have to be overcome. It is doubtful
whether people in this building can really shoot up at a speed of 16.7
meters per second (and down at 10 meters per second) without any
bodily harm. And the stakes are also raised for safety engineering: from
the fastening technology and the tracks to the roll guides and safety
catches.
ThyssenKrupp Elevator takes a fundamentally different approach
to future challenges. The company’s engineers are guided not only by
maximum desirable speed, but also by efficiency, that is a higher con-
veyor capability at an unchanged number of elevator shafts. The motto
is both simple and revolutionary: “Two cabins. One shaft. A quantum
leap.” Here is a quick sketch of the technology: The two elevators move
up and down in the same guide rails, but each has its own independent
traction sheave. The safety concept follows the operating concept of
state-of-the-art nuclear power plants with four sequences. First, mini-
mum distances between the two cabins are monitored. If the cabins ap-
proach each other too fast, speeds can be reduced. If this is still not
enough, sequence three ensures an automatic emergency stop. The
drives are stopped, and the main brakes activated. If all fails, the catch
mechanism on both cabins is activated (following the principle first
used in the mid-1850s) – a wedge between clasps and the track. Which
leads ThyssenKrupp Elevator to state clearly that “our safety features
leave no chance to chance.”
The other key precondition of this revolutionary principle is just as
comprehensible: Destination selection control, an indispensable part of
From the idea to its implementation: The designs of ThyssenKrupp Elevator engineers can subsequently be seen and used around the world – irrespective of whether it is a cabin in stainless steel design or a dreamy elevator in London’s Austin Reed shopping mall.
TK Magazine | 2 | 2004 | November
■ ELEVATORS ■ 53
TWIN. The rider punches in his or her floor before stepping into the
cabin. The software steering system then chooses the ideal elevator
that will reach the destination fastest.
There is another, less technical aspect: In the future, whoever uses
the elevators in ThyssenKrupp’s Düsseldorf head office (among them four
TWIN elevators) will enjoy entertainment inside, with screens offering
updated information and thus psychologically shortening the travel time.
Advocates of sustainability, too, will welcome this technology be-
cause an increase in elevator capacity is one of the main motivations
behind this invention. TWIN frees one elevator shaft in existing build-
ings for other important uses. For example, air conditioning systems
and cables can be installed in a shaft that is no longer needed for pas-
senger conveyance – thereby reducing the overall construction volume,
extending available useful area and achieving totally new dimensions
of flexibility.
WHEN CAPACITY ROSE AT AN EVEN FASTER RATE
Architects and construction planners feel called upon, and again with
cultural consequences. From a numbers point of view, such a concept
alone would have a huge impact, given an estimated 825 million ele-
vator trips a day in Europe alone. The number of shafts would remain
unchanged, but elevator capacity would rise by up to 30 percent. And,
aside from the hard figures, vertical transport of this type has widely in-
spired architectural artists. In about two years, TWIN can be seen with
fully transparent cabins, as an external glass elevator in Frankfurt’s
Main Triangle. One can already imagine the attraction of standing next
to this elevator and seeing the two cabins move up and down indepen-
dently of each other and approaching each other only to smoothly slow
down at the last minute, as though guided by an invisible hand – a fine
foundation for further cinematic fantasies of future generations of
movie directors. 7
There are hardly any limits to individual cabin design: In Hamburg’s Berliner Bogen office complex just as much as in the Prisma building inFrankfurt/Main or the Norddeutsche Landesbank in Hannover.
Safety w
ithout ifs, ands or buts
54 ■ TITANIUM ■
■ TITANIUM ■ 55
Titanium was long considered an exotic material. But today it can be found wherever low weight has to coincide with maximumhardness and corrosion-resistance – for example in aircraft construction
By Lukas Weber | Illustrations Peter Krämer
The metal of the gods makesthings lighter
The name really was not well chosen. Cronos, the youngest of
the titans, was a clumsy lad who castrated his hated father,
Uranus, and became master of the universe. He stomped around
heavily for a while until he was finally overthrown by his son Zeus after
a 10-year battle. Today’s titanium takes its name from the titans of leg-
end but comes across as light-footed in comparison to its mythological
namesake. It is a high-tech material whose future lies ahead of it. That
is because titanium is on its way to becoming the master of the universe
among metals.
History does not tell us what motivated the German chemist
Martin H. Klaproth to turn to Greek mythology when looking for a name
for the metal oxide he first isolated from the mineral rutile in 1795.
Klaproth could not have guessed at the modern uses of titanium. While
titanium is among the 10 most common elements and titanium dioxide
is inexpensive to produce – it shines out from nearly every white paint:
In cars, building facades, even in the white powder on top of salamis –
the pure form of the metal is extremely difficult to make. It was not until
the middle of the past century that it could be commercially produced.
A RANGE OF REMARKABLE PROPERTIES
But it was worth the wait. The list of advantages offered by the chemi-
cal element with the symbol Ti as a pure metal just goes on and on. Ti-
tanium has the strength of the best steels but weighs only half as much.
It does not corrode, not even in most acids or lyes. Titanium is elastic
and tough, hardly expands in rising temperatures and can withstand
cold without becoming brittle. And important for processing: It can be
rolled, forged and welded.
No wonder that the whole world is calling for this super metal.
“Every two or three years, a new industrial sector is added,” says
TK Magazine | 2 | 2004 | November
56 ■ TITANIUM ■
Higher, faster, farther Helmut M. Jost, sales head at Deutsche Titan (German Titanium) in
Essen, a subsidiary of ThyssenKrupp Stainless GmbH. They produce
300 tons a month of the popular metal in the form of semi-finished
goods for other producers. “The market is growing rapidly,” explains
Jost. Deutsche Titan, established in 1988 as one of the first joint
ventures between Thyssen and Krupp, is working at the limit of its
capacity.
GOOD AND EXPENSIVE
Aren’t there any disadvantages then? “Sure,” says Jost dryly, “the
price.” A kilogram of pure titanium sheet metal costs around 20 dollars.
That is about seven or eight times more expensive than stainless steel
and four times as expensive in terms of half specific weight. As a result,
it is used mainly as a replacement for steel and aluminum where either
Modern jet engines alreadyconsist largely of titanium.Future generations aresupposed to become even more lightweight and powerful.
TK Magazine | 2 | 2004 | November
■ TITANIUM ■ 57
price plays virtually no role or the desired characteristics outweigh the
cost disadvantage.
In medicine, for example. Titanium has been the material of
choice for artificial hips and teeth implants for over 30 years because
the human body can tolerate it like no other material. However, the real
pioneers were the world’s military forces, for whom the astonishing
characteristics of the tough metal were probably just what they had
been looking for for a wide variety of uses. Security technology is one
of the areas that benefited from the military research. Today titanium
can be found in armored cars, bullet-proof vests, and the protective hel-
mets of the elite German GSG 9 commandos.
The fact that titanium is both light and strong is what makes it es-
pecially appealing to aircraft manufacturers. One of the most interest-
ing developments was the SR-71 “Blackbird” reconnaissance aircraft
from Lockheed. As early as the beginning of the 1960s, the outer skin
of this aircraft was made mainly from titanium. With its ability to fly 30
kilometers high and reach speeds reportedly in excess of 3,500 kilo-
meters an hour, the SR-71 set record after record.
START OF SERIAL PRODUCTION
Today, the extensive use of titanium in aircraft in large-scale production
is also common. This has caused global demand to rise. Nearly 3,000
military aircraft are planned around the globe for the next few years,
one-third of them in Europe. Each Eurofighter will contain seven tons of
titanium, while the American C-17A transport plane from Boeing has as
much as 68 tons.
Weight is also a critical factor in commercial aircraft. Every kilo-
gram shaved in construction is another kilogram of cargo or passen-
58 ■ TITANIUM ■
gers that can be flown. That is why Deutsche Titan products have flown
with civilian air and spacecraft for three decades now. They can be
found in the European Ariane rocket, television satellites and space lab-
oratories, and especially in Airbus aircraft. The new Airbus A380 jumbo
jet, which will enter service in 2006, is supposed to have a maximum
takeoff weight of 560 tons - a goal that can only be reached if steel is
widely replaced by titanium. Around 75 tons will be used. The older but
smaller Airbus A340 contains only 22 tons of titanium. The trend has
been similar at Airbus’s competitor Boeing. Boeing’s popular 777
model from the year 1990 uses 58 tons of titanium. The new 7E7,
which is supposed to enter service in 2007, contains 10 tons less, but
titanium makes up a higher percentage than steel and represents 15
percent of the total weight. Experts have no doubt that the use of tita-
nium will continue to grow while that of steel and aluminum falls. How-
ever, the aluminum outer skin will probably not be replaced by titanium
in the future. “Too expensive and not necessary,” says Airbus Industries.
The list of parts made out of titanium alloys is long. In addition to
engine components and their suspensions, there are hydraulic lines,
door fittings, rivets, and screws. Soon, passengers will have the strong
metal directly under them too. Lufthansa is installing new recliner seats
in its Airbus 340-600 fleet. Thanks to the generous use of titanium, the
Lufthansa-built seats are expected to be 20 percent lighter than com-
parable seats in competitors’ aircraft. Other typical uses include forged
landing gear parts, wing leading edges, fire bulkheads and parts of the
brake system. For every use, there is an alloy which makes the charac-
teristics of titanium, such as strength or resistance to corrosion, even
better. “The workhorse of our high-quality alloys consists of 90 percent
titanium with 6 percent aluminum and 4 percent vanadium,” explains
Jost. Other ingredients include molybdenum, zirconium and palladium.
ADDITIONAL APPLICATIONS IN THE OFFING
Unalloyed titanium is produced in all semi-finished forms. From open
die forging parts to thin sheets, from which, for example, ventilation
pipes for aircraft or cooling pipes for nuclear power plants are made.
Thirty different types are produced in Essen, using different qualities of
the raw material, called titanium sponge. The precise amount to the
gram of additives is mixed in automatically, before being pressed under
2,500 tons of pressure into a block and then welded to the electrode
Harder, lighter, tougher
■ TITANIUM ■ 59
and melted in a high vacuum oven. While the importance of titanium for
the aerospace industry has increased, the importance of the aerospace
industry has decreased for titanium. After the shock of September 11,
2001, the aerospace industry went into a tailspin that it is just now
starting to come out of. Annual global consumption of titanium, which
reached 60,000 tons in 1997, melted as a result. This year it will likely
bounce back to 50,000 tons. Deutsche Titan has ended its former de-
pendence on the aerospace industry. Now just barely a quarter of its
sales come from this sector.
There are enough applications for titanium. For example, in build-
ings. The steel bridge piles of the Trans-Tokyo Bay Highway received an
insoluble metal plating attached to the steel, the same is true for the
first floating airport on Tokyo bay. The Guggenheim Museum in Bilbao,
Spain, is clad in a titanium cover. On oil drilling platforms it is used for
pipelines, heat exchangers, and rising pipes. Sports equipment makers
have long appreciated titanium alloys for making golf clubs, bicycle
frames or yacht equipment, and they are the perfect material for spikes.
The human body’s high tolerance of titanium makes it not only useful
for medicine but also for the watch and jewelry industry.
Desalination plants will become very important in the near future.
Large ones cannot do without titanium and water consumption in the
Arabian and southern Mediterranean regions is growing exponentially.
The automobile industry, which is highly interested in saving weight, is
also waiting in the wings. However, up until now it has limited its use of
titanium to small parts which have to withstand high pressure.
NOBLE RACE CARS MADE OF NOBLE MATERIALS
So far, only very expensive, exotic car makers such as Bugatti or Ferrari
have made extensive use of titanium. Rumor has it that Formula 1 racing
cars from Maranello contain more titanium than any of their competitors’
cars have in their rear-view mirrors. And now, the divine origin of the el-
ement’s name has finally found modern day confirmation: The valuable
head of race car titan Michael Schumacher is protected by a one-piece
helmet costing 12,000 euros, designed and produced by the Schuberth
helmet factory in Braunschweig, Germany. The helmet is made out of a
carbon fiber-kevlar combination stiffened by titanium loops. It is so
strong that the helmet of the German auto racing titan could even
survive being rolled over by a tank. 7
High-strength materials needed:Lighter blades sit on thinnershafts – the weight reductioncontinues.
60 ■ CONTROLS ■
TK Magazine | 2 | 2004 | November
■ CONTROLS ■ 61
By Sybille Wilhelm | Photos Frank Elschner
There are days when simply everything appears to have conspired
against you. Then you are sprinting into the elevator at the last
minute, only to find out that of course, now of all times when you
are in a hurry, it is full to bursting point. And of course, on a day like this,
the car also stops at every floor to let people get in or out, or also be-
cause someone had called the elevator but is now already on their way
in another car. Maybe the only advantage is that in this way you have
enough time to think up an excuse for being late.
However, the engineers at ThyssenKrupp Elevator evidently have
a soft spot for people in a hurry. They picked up the idea of so-called
destination selection control (DSC) and developed a generation of ele-
vators that think for themselves. Thus a computer calculates the ideal
route for every passenger in a matter of seconds and allocates the most
suitable elevator to him. Now people who belong together travel to-
gether, such that only passengers with a matching “journey profile”
share an elevator car.
“The basic idea was to optimize traffic flows and markedly reduce
the time it takes to get to a destination,” explains Dr. Rembert
Horstmann, head of the Central Communication and Marketing Division
at ThyssenKrupp Elevator in Düsseldorf. The results show that they
succeeded. “The individual passenger saves around 30 percent of the
time required to travel using conventional elevator systems,” he says.
Up to now, an elevator has always stubbornly stopped wherever an
elevator had been called – and only because it was going in the right
direction. The control electronics on a conventional lift are unable to
gauge whether this makes sense logistically or not.
If several people want to take an elevator at the same time, this
can often lead to long lines forming in front of the elevators – for exam-
ple at peak times in office buildings. It can also lead to overfilled eleva-
tor cars, because even when an elevator is already full it will always stop
if someone has called an elevator.
NO MORE QUEUES OUTSIDE ELEVATORS
On the other hand, using DSC, the computer manages the logistical
puzzle and assigns special tasks to the individual elevator cars. While a
full elevator will travel past undisturbed in a manner that would be ap-
propriate if it had to go somewhere else completely at this time, the
computer in its role of “elevator manager” sends another one by to pick
up the passengers.
Destination selection control is also ideal for special tasks. It is all
a question of programming – and a certain code that can be distributed
among users. Thus for example a wheelchair user can call a wider ele-
The destination is the goal
In destination selection control, travelers indicate their destination at a central terminal. The computer then shows them the fastest route.
The elevator thinks for itself thanks to destination selectioncontrol. This shortens travel time and gives the passenger morespace in the car.
TK Magazine | 2 | 2004 | November
62 ■ CONTROLS ■
vator, only authorized employees can travel to the executive suite, or the
bicycle courier can be conducted to the floor where he actually has to go.
What is missing is the most obvious difference to a conventional
elevator and probably also the one that is most difficult to get used to,
for elevators with DSC have no buttons in the elevator car any more.
Passengers will find the only control panel in a central location – gener-
ally in the hallway on each floor. Here, the passenger enters the desired
floor number onto a screen and, if necessary, an individual code. Once
he has defined his destination on this so-called touchscreen, the com-
puter selects the optimal elevator for the passenger and informs him
about how long he will have to wait. In addition, the display also shows
which elevator has been chosen for him and even the location of the el-
evator door. Gone too are the times when people had to search in dis-
orientation for the light, because the acoustic signal had announced the
presence of an elevator.
ORIENTATION MADE EASY
Intelligent control only became practicable when today’s touchscreen
technology was available and functioned reliably. “It would not work
without the touchscreens,” says Rembert Horstmann. “They gave the
new system the breakthrough.” Around 20 years ago, the first destina-
tion selection control system was installed by a competitor. However,
the push buttons of the time only caused confusion, because problems
arose with two-digit combinations when entering numbers like on a
television’s remote control. When the numbers were not pressed in suf-
ficiently quick succession, a completely different floor resulted than the
one desired.
Incidentally, the touch-sensitive monitors are also more hygienic
because they are easy to wipe clean. Moreover, because they do not
react to heat, but to light pressure, unlike for example the automatic
door openers on suburban trains, the passenger does not even have to
take off his gloves to operate the destination selection control system.
Certainly, there are buttons that can set off an alarm in most of the
around 50 DSC systems that ThyssenKrupp Elevator has installed
worldwide. Yet these have mainly been fitted for psychological reasons.
They are no longer necessary, however, for a passenger in a DSC-con-
trolled elevator is actually in even better hands than in a conventional
elevator car. “If something goes wrong with the elevator, the computer
reacts faster than any passenger could,” Rembert Horstmann reas-
sures the more worrisome among us. Moreover, if someone is unable
to press the alarm button in an emergency, the surveillance system
nonetheless notices that something is wrong.
The ultra-modern destination selection control can actually be
installed wherever there are elevators in use – and not only in new build-
TK Magazine | 2 | 2004 | November
■ CONTROLS ■ 63
Into the future without buttons
ings. “Every time a building is modernized, we recommend installing
a DSC system,” says Rembert Horstmann with conviction. “Especially
if waiting for long periods in front of the elevators is the order of the
day in this building.” This can happen quicker than you might think, for
elevator use changes in many buildings over the years. For example,
if several different companies suddenly have to share the building
instead of the original sole tenant or if the number of users at a univer-
sity rises from 500 to 2,000, then the elevator system has to do other
jobs too.
In this respect, the elevator engineers at ThyssenKrupp do not
care who manufactured the elevators in the first place. “With the ex-
pertise and resources of our customer engineering centers across the
world we can service almost all manufacturers’ elevator systems,” says
Rembert Horstmann. “Therefore, we can also modernize them and fit
them with a DSC system without any difficulty.”
In office buildings, the intelligent control can even help raise em-
ployee productivity. For if every employee every day is even sitting only
one minute earlier at his desk than heretofore, for example, because he
neither has to wait for the elevator nor stop too often on the way, this
can add up to a considerable amount of working time gained for the
employer over the course of a year. On the other hand, the intelligent lift
constitutes a gain in service in hotels. For example, the access code for
the hotel room can be matched up to the code for the elevator so that
the hotel guest can be conducted immediately to the right floor. “Then
the elevator would be so easy to operate that even the night owls in Las
Vegas would have no problem finding their way back to their rooms,” is
one example given by Rembert Horstmann.
THE FASTER ROUTE TO THE WORKPLACE
The elevator expert himself had bad experiences with the alternative of
fitting card readers for special access rights in elevators. “If you get in
and you are the third person to swipe their card through the machine,
you could have long passed the floor you wanted before being able to
press the desired button. And taking the elevator back is time-consum-
ing too.”
However, ThyssenKrupp’s DSC system has not just accelerated
elevator transportation, but also helped the “TWIN elevators,” a revolu-
tionary idea in elevator technology that is around 70 years old, to
achieve a breakthrough. In “TWIN” technology, two independent eleva-
tor cars share one shaft. Up to now, this space-saving solution was
considered to be impossible because the necessary controls were lack-
ing. Now, however, the sophisticated DSC is the perfect safety solution
that has allowed this utopia to finally become reality – and thereby also
helped to achieve a quantum leap in elevator technology. 7
Earlier attempts to introduce intelligent controls failed in the face of service friendliness. Only touchscreens made destination selection control practicable.
64 ■ INNOVATION MANAGEMENT ■
TK Magazine | 2 | 2004 | November
■ INNOVATION MANAGEMENT ■ 65
By Felix Unverzagt | Photos Thomas Rabsch and Rainer Kaysers
Uniting technology and businessInnovation management at ThyssenKrupp
People who today combine the concepts “innovation” and “management” clear-
ly understand that in a globally active corporation research and development
must be linked up with the strategies of company divisions. Innovation, a con-
cept that is a little too worn-out and not always correctly understood, means creating
something anew, altering something, finding a new connection between things or a
new way of using something. Joseph Schumpeter, an early 20th century Austrian
economist, traces the word innovation back to its Latin origins in his book “Theory of
Innovation:” It means just as much as recreating something, whether in a new con-
text or a new product, as much as it bears the status of a novelty. Because of this, he
concludes, innovation means the implementation of a technical and organizational im-
provement.
“To be at the forefront of technical advancement through innovation,” that’s the
clear aim of ThyssenKrupp AG’s Chairman of the Executive Board. Not even a year
ago, during the financial press conference in Essen’s Villa Hügel, Prof. Dr. Ekkehard
D. Schulz spoke about the way the Group understands the concept of innovation.
Drawing on a concrete example, the Chairman mentioned the Dortmunder Ober-
flächenCentrum (DOC), a subsidiary of ThyssenKrupp Stahl. It’s at the DOC that “we’ve
bundled all research and development activities regarding surface finishing of high-
grade steel since 2000. It’s considered one of the world’s leading research centers in
this field.”
SURFACE ENGINEERING: PROFESSIONALS IN MATTER
Innovation today is lived through those who think for example about how the corrosion
protection of sheet metal can be improved further, the surface made more resistant to
environmental impact or how the process of laser welding can be simplified. That’s the
objective of the DOC – undeniably one of the most successful examples of innovation
management within the ThyssenKrupp Group.
DOC is a child of the ThyssenKrupp Group, which was formed in 1999 through the
The new generation is approaching: The Dortmunder OberflächenCentrum (DOC) is located on the site of the Dortmund Westfalenhütten steel mills, a historical site. This is where the Hoesch iron andsteelworks were established as a general partnership in September 1871. It is managed by Dr. Michael Steinhorst (left).
TK Magazine | 2 | 2004 | November
66 ■ INNOVATION MANAGEMENT ■
merger of the Thyssen and Krupp companies. “Here, the various research and devel-
opment locations involved with surface finishing technologies belonging to Thyssen
Krupp Steel were combined and extended,” Dr. Michael Steinhorst, the manager of
DOC, a limited liability corporation, says not without a touch of pride.
But that isn’t everything. Within the framework of a “Public Private Partnership,”
some application-oriented institutes belonging to the Fraunhofer research society
were integrated into the venture. In addition, the renowned plant contractor SMS-
Demag is also part of DOC as an industrial partner and minority shareholder. The aim
of this mostly project-based cooperation is to develop innovative surface technology
processes, such as the advanced anticorrosive “Zinc Magnesium” (Ze-Mg) for exam-
ple, as well as the steel-based photovoltaic systems technique that is used by
ThyssenKrupp Steel in Duisburg-Beeck.
DOC ACTIVELY INVOLVED IN INDUSTRIAL IMPLEMENTATION
The Group claim, “Developing the future” has been shown with success at DOC.
Dr. Hans-Joachim Krautwald, head of directorate “Improvement Processes” at Thyssen
Krupp Stahl AG, can rightly say: “The steel sector is a highly innovative industry. That’s
why the competitiveness of a company depends increasingly on its innovative capac-
ity.” In the end, this means that innovation lives from the ideas of staff. That’s why
everyone at ThyssenKrupp agrees that innovation belongs to all divisions and parts of
the Group.
DOC’s 76 employees, which despite the high technical demands include five ap-
prentices, draw on the most advanced technology in their search for innovations. One
of the most modern pilot rolling mills in the world is located here; the cooperation part-
ner Fraunhofer Society assists with the latest laser, plasma and thin-film technology.
In short: All technologies that exist in the area of coating and surface finishing can be
visualized and understood in the halls of the research center. Research in Dortmund,
however, is not confined to the isolation of the ivory tower – quite the contrary. Once
Innovation means the transformation of knowledge
again, the word that is most often connected with the con-
cept “innovation” comes to the fore: innovation manage-
ment. DOC manager Michael Steinhorst knows what he’s
talking about. “We accompany the surface processing
technologies that we develop until they are ready for pro-
duction. DOC is also actively involved during the subse-
quent industrial implementation.”
Such developments show once again that
ThyssenKrupp’s “Adventure Future” can be mastered
with the Group principles “Accepting Challenges – Gaining
Prospects.” Understandably, there is an economic objec-
tive behind this: “Research is the transformation of money
into knowledge – innovation is the transformation of
knowledge into money.” In other words: Knowledge is
made useable at ThyssenKrupp through annual innova-
tion competitions, which honor the most innovative and
best projects with awards. This makes one thing clear:
Knowledge is an integral part of the entire Group. Tapping
into knowledge strategically, extending it and finally using
it successfully across the Group is an important compo-
nent of doing business everywhere in the world.
ThyssenKrupp’s understanding of the concept of
“innovation management” has long included practical
measures, as illustrated by the company’s long and in-
tensive contact with the automotive sector. “The early
involvement in development processes is especially es-
sential when it comes to automotive supply,” says Dr.
Peter Dahlmann, who manages Corporate Technology at
Staff at the DOC can turn to the most moderntechnology in their search for innovation. All tech-nologies which exist in thefield of surface coating can be viewed and under-stood in the halls of theresearch center.
■ INNOVATION MANAGEMENT ■ 67
68 ■ INNOVATIONSMANAGEMENT ■
TK Magazine | 2 | 2004 | November
■ INNOVATIONSMANAGEMENT ■ 69
ing an overview of the research activities mentioned by Peter Dahlmann. In addition,
a permanent committee has been installed, of which Group Chairman Prof. Dr. Ekke-
hard D. Schulz is a member. What is the role of this committee? To recognize early
which new technologies could be of strategic future importance.
WIDE-RANGING COMPLEXITY IS PART AND PARCEL OF INNOVATION
Dahlmann’s listing of some of these topics sounds like a small intellectual trip to
California’s Silicon Valley: “Fuel cells, magnesium as a material in automobile
construction, nanotechnology, hybrid engines.” In order to motivate staff members
who are far away from sunny California to such innovative ideas, an innovation prize
is awarded with prize money of a total of €70,000. Rewarded are services as well as
finishing technologies and products that must meet the jury’s strict criteria catalogue
(customer benefits, customer loyalty, cost savings, degree of innovation, market
potential).
In the past few years, the so-called TWIN elevator with two interdependent inde-
pendently driven cabins that are arranged one on top of the other in one elevator shaft
was one concept that was awarded with the prize. For it is not simply a gimmick – the
technology saves times as well as energy and construction volume.
Is the innovator, to turn once more to Joseph Schumpeter’s theory, not then a
kind of “creative entrepreneur” who even possibly engages in “creative destruction”
in order to achieve higher productivity? That might have been the case, especially in
Schumpeter’s time. But what today belongs at the core of innovation is its broad,
wide-ranging complexity, which binds together totally different levels and only
through the successful management of new innovations leads where everyone
wants it to lead: To progress with demanding new compositions of industrial products
and services. 7
ThyssenKrupp’s Corporate Center – which he succinctly
describes as the innovation nerve center. The advantage
of thinking ahead and then implementing those thought
processes in practice is becoming increasingly clear, es-
pecially in the automotive sector. Says Peter Dahlmann:
“After all, around 80 percent of the costs are determined
60 months before the production of a new vehicle com-
mences. We must be, and we want to be, an R&D partner
for our customers at all stages.”
Effortlessly, Dahlmann reels off the most important
numbers for the research activities of his employer. “In the
last business year, €629 million was invested in R&D.
Including quality assurance, around 3,000 workers are
entrusted with the relevant R&D tasks. We have 45 own
development centers and work on around 2,000 projects.”
Is that the core of innovation management at
ThyssenKrupp? The prime goal of those active in promot-
ing innovation management is to gather as many ideas as
possible from staff members. Efficient assessment
processes determine to what extent the innovations will
be used in the end. These processes calculate productiv-
ity and thus provide the foundation for knowing what will
be pursued further and what will already be rejected in the
planning phase.
To refer again to the present: Corporate Technology
division is, among other things, responsible for maintain-
Innovation nerve center
“Here, the various research anddevelopment locations involved with surface finishing technologieswere combined and extended,” Dr. Michael Steinhorst, the manager of DOC, says not without a touch of pride.
70 ■ E-ESCALATOR ■
TK Magazine | 2 | 2004 | November
■ E-ESCALATOR ■ 71
In the traditional city, all subway stations will soon be equipped with ThyssenKrupp’s patented e-escalator system. Here, the high-tech escalator inde-pendently sends messages to the monitoring center.
By Sybille Wilhelm | Photos Bernd Jonkmanns
A staircase with a net and a double bottom
Munich has Germany’s mostintelligent escalators. The electronically connectedequipment not only automatically signals any problems, but also indicatesthe type of replacement partsthat the service technicianshould bring along.
72 ■ E-ESCALATOR ■
TK Magazine | 2 | 2004 | November
■ E-ESCALATOR ■ 73
Drive toward modernity Climbing steps is good for your health. But it’s frustrating when
you have to do it. After a hard day’s work, for example, it’s hard
to find anything good about a broken escalator. You really only
have one thing on your mind: Getting home as quickly and comfortably
as possible.
ThyssenKrupp, one of the leading manufacturers of escalators,
also dislikes standing still. Literally: The new generation of “moving
staircases,” an invention created over 100 years ago, is intelligent and
communicative. When a system is equipped with ThyssenKrupp’s
patented e-escalator system, it sends messages via the Internet, Intra-
net or SMS to the appropriate monitoring center or service team. And
the system not only delivers a message to indicate if the escalator is not
working, but also exactly where the problem lies: For instance that
something isn’t working on the top left of the handrail, the declining
steps are having problems in the middle or the so-called comb plate on
the bottom left needs to be repaired.
REMOTE DIAGNOSIS SAVES TIME AND HASSLE
An error message per remote diagnosis saves a lot of time and hassle.
“The service technician saves at least one trip,” says Markus Reh-
kaemper, Director of the Service Sales department at ThyssenKrupp
Escalator in Hamburg. The first thing an expert has done up to now is
to go to the defective escalator and check out what is wrong. The search
can be time consuming when it doesn’t involve the typically problematic
spots. When the technician locates the defect, then he usually has to
take another trip to get the right replacement part. All things consid-
ered, it’s a very complex procedure with two decisive disadvantages: It
costs time and money.
E-escalators could be called the modern elves of escalators
because they can do so much more than “just” report the exact mal-
function. “Customer service is also improved,” explains Markus Reh-
kaemper. “It becomes more effective and transparent.” The “thinking”
When escalators becomecommunicative: The serviceteam of Munich’s local transport company knows when something is wrong withits escalators. This saves theelectrician at least one trip.
74 ■ E-ESCALATOR ■
Controlled movementWhen the railroad station isn’t busy, the escalators don’t have to move as fast as during peak hours. The new e-escalator system suppliesdetailed data on the use ofindividual escalators. Operators can thus brace for possible onslaughts.
■ E-ESCALATOR ■ 75
TK Magazine | 2 | 2004 | November
76 ■ E-ESCALATOR ■
Rather than a screwdriver, the service technician now uses a computer. This showshim what’s been going on around the escalator.
systems register the escalator’s status in more detail than was ever
possible. As a result, servicing can be planned much better than before.
The collected data from in-motion and standing periods enable the es-
calator’s operator to make statistical evaluations easily. And this infor-
mation is very valuable for the manufacturer. The gained insight builds
a foundation for further product improvements for the next generation.
Anyone who wants to ride such a modern escalator needs to head
to the Munich underground. The public transportation authorities there
are currently equipping the subway stations, which have been in oper-
ation since the 1972 Olympics, with the intelligent technology. After a
year-long project development, all 724 escalators of Munich’s public
transportation system are being linked one after the other.
RELIABLE EVEN IN EMERGENCIES
Those responsible for the subway stations all share one clearly defined
goal: The escalators must function dependably. If, for example, all the
escalators stopped functioning in a busy subway station, then the trains
would temporarily stop halting at the station because in the case of an
emergency not everyone could be evacuated quickly enough. After all,
an escalator moves up to 9,000 people an hour.
The principle of linking up of the e-escalators is always the same,
but Munich’s public transportation authorities are taking a special path
as far as the details are concerned. “The escalators in Munich are pret-
ty special,” confirms Manfred Struwe, Director of Construction E-Tech-
nology at ThyssenKrupp Escalators. “We’ve designed the project in
close cooperation with the city’s construction authority and public utili-
ty officials based on the needs there.” One difference, for example,
comes from the fact that the public transportation authorities chose the
Intranet and not the Internet as the technical platform. It sounds very
similar indeed, but it is only almost the same: The Bavarians wanted to
eliminate the risk that someone could intrude into the monitoring cen-
ter’s network by choosing the internal system that is totally insulated
from the outside world. “But also an Internet-based monitoring system
can be insulated in such a way that nobody can intrude,” Manfred
Struwe is convinced. The people in Munich are also operating the intel-
ligent escalators on their own. The state capital’s public transportation
Escalators are long-distance runners
■ E-ESCALATOR ■ 77
78 ■ E-ESCALATOR ■
TK Magazine | 2 | 2004 | November
■ E-ESCALATOR ■ 79
employees keep an eye on the system’s movability from the trans-
portation headquarters.
Worth noting though is that the escalators themselves are actual-
ly considered very robust. The “inner life” of a well-maintained escala-
tor can far surpass the age of 20 and the visible parts such as the stairs
can last notably longer. It is actually the fault of a few individuals that
gives passengers the feeling that escalators continually break down de-
spite the most modern technology: Vandalism is responsible for most
breakdowns of moving staircases.
SERVICE FROM A DISTANCE
The intelligent escalators will soon be able to save a lot of time in cases
when the temporary halt is deliberately caused: “In the future it will be
possible with the help of the Internet, or rather Internet technology, to
operate them by remote control,” says Markus Rehkaemper. In cases
where an emergency alarm was actually a false alarm and a confirma-
tion is received that nobody is riding the escalator, then no one has to
take an extra trip to turn the system on again. To guarantee that there
are no passengers actually on the escalator who could be injured by the
sudden start, video cameras could be used to verify the status and
loudspeakers could issue a warning. The disadvantage of monitoring
with the inexpensive and easily integrated Internet cameras, the so-
called Webcams, admittedly lies in the fact that the pictures are
presently transmitted via Internet with a slight delay. It is an absolute
necessity that the pictures arrive at the headquarters in “real time.”
Munich’s public transportation authorities can already operate the
escalators by remote control – and without video cameras. Security
sensory technology inside the escalator can scan all the stairs with the
sweep of a beam of light to check whether there are any users on the
escalator. When the “go ahead” is given, the Bavarians can operate the
system by remote control.
Such remote-controlled escalators can also save the multiple trips
that are the daily norm in empty department stores for example. Up
until now the janitor had to turn on every escalator by hand in the morn-
ing and off in the evening. Remote control in fact only further develops
what operators have wanted since the beginning of escalators: To have
moving staircases that transport customers comfortably and securely,
but that simultaneously require as few personnel for their operation as
possible. In 1898 things were much different: “When the first escalators
were up and running in the London department store Harrods, an em-
ployee stood at the end,” tells Markus Rehkaemper. “He had to resus-
citate the customers with smelling salts and brandy.” 7
State-of-the-art all around: The escalators in Munich are not only top-notch from theoutside. Their inside, too, hasarrived in the 21st century.
A “seeing” escalator
TK Magazine | 2 | 2004 | November
80 ■ ZINC MAGNESIUM ■
The matte grey film on the sheet of steel looks inconspicuous. But
it has something: Namely magnesium, which effectively comple-
ments the usual layer of zinc. That is because sheets of steel coat-
ed with a zinc magnesium layer are, depending on the thickness of the
coating, either better protected against corrosion or can be more easi-
ly welded using laser welding techniques. The new sheet steel coating
was developed at the Dortmund Surface Engineering Center, known as
DOC by its German initials. DOC is a subsidiary of ThyssenKrupp Steel
and employs 76 people engaged in developing new coatings and lay-
ers for sheet steel.
Cars of the future should be even cheaper for consumers to drive.
To do this, cars must lose weight. This can be achieved in several ways.
At the top of the list are modern steel materials which provide great
strength without being thick. For example, high strength sheet steel is
processed into light but extremely stable hollow sections which are
used to produce entire car bodies. ThyssenKrupp Steel’s NewSteel-
Body created a sensation at the 2003 International Motor Show in
Frankfurt. But this virtuoso performance in steel also requires other pro-
cessing techniques such as laser welding. This allows even very thin
sheets to be joined together with great precision without any welding
seams. The bundled light rays, with their high energy, melt the sheets
together very accurately.
But a problem arose. While it is true that the protective layer on
galvanized steel, which most steel car bodies are made out of today,
has made rusty death a relic of the past for cars, at the same time, zinc
can cause tiny craters (called “ejection craters” by experts) along the
welded seam during the laser welding process if the zinc vaporized in
the melting is not able to escape. Production engineers know how to
prevent this undesirable side effect. They leave a tiny 0.05 millimeter
wide gap between the two pieces which are to be welded together for
the zinc vapor to escape through. However, the tolerance is very close.
If the gap is too narrow, craters will be created. If the space is 0.25 mil-
Steel sheets are oftenprocessed with a coating.A small magnesiumcontent makes it easier to weld the material with a laser.
TK Magazine | 2 | 2004 | November
■ ZINC MAGNESIUM ■ 81
limeters wide or more, the weld will not hold under stress. So, the gap
must be 0.05 millimeters wide. If you try to simulate this tiny distance
between two pieces of paper, it seems to be absolutely impossible.
Complicated sensors and stabilizing technology help during the car
body production process, but they also make production expensive.
A NEW PRODUCT FAMILY IS BORN
DOC felt called as a problem solver in this case. The Center, with its
great expertise, has declared the coating and treating of sheet steel to
be an area of specialty. In its perfectly equipped laboratories, techni-
cians dedicated themselves to the question of modifying the zinc coat-
ing. “Magnesium as an ingredient in the alloy came out as the answer,”
says Dr. Ing. Michael Steinhorst, DOC’s Managing Director, thereby
summing up in a few words a protracted process. The results were so
promising that DOC immediately created a whole family of products
with the rather cryptic sounding, but for experts in the field clear, name
of ZE-Mg. The thickness of the zinc magnesium layer considerably
affects the properties of the treated sheet steel.
Basically, it makes the metal more resistant to corrosion, but the
new coating only needs to be half as thick as the pure zinc layer com-
monly applied now to produce the same amount of corrosion protec-
tion. That means that it only has to be about three micrometers thick.
Or, the layer can be just as thick as the current layer is, that is, around
7.5 micrometers thick, and produce a multiple increase in corrosion
protection. What wonderful flexibility!
Manufacturers are rubbing their hands. A thinner layer means that
the sheet steel can be processed more easily and this can be used to
reduce weight. Or, the increase in corrosion protection can be used to
produce products with an even longer life.
The automobile industry is especially interested in the ZE-Mg
family. Less zinc means that less zinc vapor is produced by laser welding.
The little vapor that is still produced can escape through the so-called
A film makes the difference
The Dortmunder OberflächenCentrum(Dortmund Surface EngineeringCenter, DOC) has developed a surface coating for sheet steel that makes laser welding easier and improves corrosion protection.
By Rüdiger Abele | Photos Michael Wissing
82 ■ ZINC MAGNESIUM ■
vapor capillary: a small cavity resulting from the vapor pressure which
occurs when the laser cuts into the metal. This drastically reduces
the number of ejection craters and in the best case, it eliminates them
altogether.
Automobile manufacturers will no longer have to ensure that the
exact distance of 0.05 millimeters is maintained. Sheet steel which has
been treated on the surface with a zinc magnesium layer can even be
welded together when overlapped. This means that the entire compli-
cated stabilizing technology and sensors which checked the welding
seams and recognized errors can be simplified. This, in turn, results in
noticeable savings in euro and cents, something that mass producing
manufacturers always appreciate. And there are even more cost sav-
ings. Because the seams are flawless, the costs for finishing work can
be eliminated. The welds do not have to be sealed to make them air and
watertight so that they are also protected against corrosion.
What if you keep the same thickness for the coating in order
to enjoy better corrosion protection? You still have cost savings. Up to
now, the welded pieces have undergone what is called “secondary
corrosion protection measures” after being welded in order to give rust
no chance. This means that the welded seams are closed up and
cavities are sealed with a layer of paint or wax. With the zinc magnesium
coating, this step can now be eliminated.
The story gets really exciting when ZE-Mg is combined with an
organic thin film layer. The whole thing is so corrosion resistant (and
ready to be welded without any further treatment) that the cathodic dip
painting which modern car bodies still have to go through now in the
factory can be eliminated in the future. The automobile producer can
cut out this production step and directly order pre-treated sheet steel
from the supplier for his sleek car bodies.
INITIAL SHEETS ALREADY BEING TESTED BY CUSTOMERS
If you consider all of its characteristics, ZE-Mg appears to be a real
winner. Right? “That’s right,” says Steinhorst. “Customers have shown
immense interest and now we are working very closely with them to
bring the coating into mass production manufacturing.” Car body parts
made from sheet steel treated with the zinc magnesium coating are
From the laboratory toserial production
TK Magazine | 2 | 2004 | November
■ ZINC MAGNESIUM ■ 83
The new coating improves corrosion resistance. Depending on the thickness of the coating, it takes twice as long until the material reaches the darkest shade.
already used in a test vehicle of a German car manufacturer. The vehi-
cle is currently being driven on relentless test tracks where the treated
steel will have to show that it can stand up to daily demands. Other pro-
totypes will follow. “But it will take at least until 2006 before we see the
new coating in mass produced products,” says Steinhorst. It takes that
long for such a fundamental change in production methods.
The development of ZE-Mg at DOC took place not only in the labor-
atory. “We not only deliver the idea, but also show that it works,” says
Steinhorst. To do that, a complete coating facility was built. For testing
purposes, sheet steel up to “just” 30 centimeters wide is treated so that
it is slightly smaller overall than a real production facility, but at 76 me-
ters long it still fills a good-sized hall. At one end, galvanized sheet steel
rolls directly off the “coil,” as the thick, up to four-tons heavy rolls of
steel that come from the rolling mill are called. At the other end, the
steel comes out almost magically with the light grey, velvety coating.
The zinc magnesium layer is applied in a continuous rolling process that
is very clever. The steel moves into a vacuum chamber at a speed of 60
meters per second, or about 17 kilometers per hour. There the metal
alloy waits in a crucible heated from 450 to 800 degrees Celsius where
it is vaporized and then applied thinly but evenly over the entire surface.
“We can reach temperatures of more than 1,000 degrees Celsius in this
facility,” explains Steinhorst, “which is hot enough to even vaporize
titanium” – perhaps to create another completely new combination of
materials. In chambers that come afterwards, other layers can be ap-
plied according to the developers’ or customers’ wishes. Finally, the
steel moves into an induction furnace where the coating is firmly set,
then it is cooled off and rolled up again. Then it is ready to be used.
VICTORIES WITH TOMORROW’S PRODUCTS
“Now we just have to integrate the zinc magnesium coating facility into
a large sheet steel production site,” says Steinhorst. The way he stress-
es “just” indicates that this is the major challenge. However, with the
know-how from DOC, the appropriate departments at ThyssenKrupp
Steel and production, this can be mastered. After that, nothing else
stands in the way of the triumph of the ZE-Mg family – for example, in
the car of tomorrow. 7
TK Magazine | 2 | 2004 | November
84 ■ UNIVERSITY ACTIVITIES ■
Patrick Luig has to spell out the word: Z – h – o – n – g – s – h – a – n.
“It’s actually really easy,” he says then, with only a touch of irony.
Really easy? The mechanical engineering student from Bochum
has no trouble pronouncing the name of the southern Chinese city,
located in the Guangdong province near Hong Kong and Macao,
because he spent 10 weeks there. That helps when it comes to gaining
a sense of orientation and spelling Chinese words. But such benefits
weren’t the main reason that the German student swapped the lecture
hall for a Chinese shop floor. The factory wasn’t actually all that
Chinese. Rather, it is actually Chinese-German, because it, or at least
its monetary value, can be found on the balance sheet of a Düsseldorf
company. And that’s why Luig went to China and the city with the
name that is supposed to be so easy to spell. Luig had received a
scholarship of 500 euros per semester as a reward for having the best
first diploma – and he later secured another benefit with the help of
ThyssenKrupp: The stay in China, in Zhongshan, at ThyssenKrupp
Elevator, a ThyssenKrupp subsidiary with which Luig’s university in
Bochum set up a cooperation agreement two years ago.
Why do companies support ambitious young people like Luig?
“The broader the horizon, the better the opportunities,” says Alfred
Wewers, a Group representative for ThyssenKrupp in China. In-depth
technical know-how in a person’s particular subject area and business
skills alone do not guarantee success, he says. The ability to think
creatively and the willingness to cross borders are just as important.
With karaoke to success ThyssenKrupp’s university activities
By Carsten Knop | Photos Thomas Rabsch
Demand for experts isn’tnegligible: When Patrick Luiggraduates from BochumUniversity, he stands a goodchance of beginning his careerat ThyssenKrupp
TK Magazine | 2 | 2004 | November
■ UNIVERSITY ACTIVITIES ■ 85
TK Magazine | 2 | 2004 | November
86 ■ UNIVERSITY ACTIVITIES ■
Leading German technical experts say that innovation and creativity are
the keys to Germany’s competitiveness. It is all the more important,
then, to have young, future-oriented people like Patrick Luig.
HELPING DEVELOP COMPLEX TECHNOLOGIES
Let’s return to the young ’China expert’ for a moment: “His China sto-
ries are something. Just ask him about his karaoke experience,” says
Kerstin Ney, who coordinates ThyssenKrupp’s cooperation with the uni-
versity in the Ruhr region. Karaoke? “We sang ’Take Me Home, Coun-
try Road’ and all sorts of tearjerkers,” Luig recalls. The 25-year-old
Bochum native, who has remained committed to his home town except
for a semester spent in Texas, does not want this to be misunderstood
as criticism of his Chinese colleagues. On the contrary, he says, he was
very glad that his Chinese colleagues opened up their everyday lives to
him.
“Karaoke is simply something the Chinese do at the weekend,”
Luig says. “It was all really relaxed, and I was part of it. Since coming
back, I’ve already had a visitor from China here.” And what was the
everyday working environment at ThyssenKrupp like in China? “About
100 employees manufacture elevators and escalators there, above all
in assembly.” And what was he doing? “It was only an internship,” says
Luig, perhaps somewhat too modestly. “For example, I sized elevator
support components.”
Even if he makes it sound modest, Luig’s internship reflects a
basic approach pursued by ThyssenKrupp: The idea of giving young
people around the world an opportunity to participate in the develop-
ment of complex technologies while getting to know foreign cultures
and different customer and supplier relationships. The innovative spirit
of future scientists has to be nurtured under optimal conditions,
Prof. Dr. Ekkehard D. Schulz, Chairman of the Executive Board of
ThyssenKrupp AG, reaffirmed recently. After all, qualified workers, en-
gineers and scientists are a decisive competitive factor for the German
economy.
UNIVERSITY PARTNERSHIPS
Let’s turn back to Germany. By cooperating with Bochum and five other
German universities (Aachen, Dortmund, Dresden, Berlin and Ham-
burg-Harburg), ThyssenKrupp hopes to recruit particularly talented
prospective employees – and more than that: “When we put together
the focus university concept in 2001, we knew that ThyssenKrupp did
not have the best reputation at the universities,” says Ney, who deals
mainly with management development at ThyssenKrupp.
“Although many employees were already in contact with faculties
and institutes, these activities and contacts had not yet been linked up.”
Such a network, however, was urgently needed: “To improve our re-
cruitment chances.”
In any case, the past few years have produced a paradigm
change: Companies and scientists are working increasingly closely to-
gether. In the past, joint projects, let alone joint theoretical discussions,
were unimaginable. And today? “The nature of modern science makes
cooperative activities unavoidable,” Ernst-Wolfgang Winnacker, the
president of the German Research Society DFG, wrote recently. Coop-
eration programs not with just anybody, but with companies that ensure
the sort of technological innovations needed to maintain the competi-
tiveness of a market economy.
But competition for the best engineers, a group of crucial impor-
tance in future business development, is tough. About 75 percent of
newly employed university graduates have an engineering background,
according to Ney. In its cooperation programs with economic and busi-
ness management professors, ThyssenKrupp concentrates on ac-
counting and corporate controlling. The share of economics and busi-
ness management graduates among ThyssenKrupp’s roughly 9,000
specialists and managers now stands at 15 percent. Mechanical engi-
neers account for the largest share, or 45 percent, of engineers, fol-
lowed by electrical engineers (17 percent) and steelworking/metallurgy
specialists with 10 percent.
Demand is high. The fact that ThyssenKrupp companies employ
300 to 400 young academics a year has made this an issue of key
strategic importance: The partnerships with all selected universities are
handled by a high-ranking ThyssenKrupp manager and a Group coor-
dinator. They form cooperation committees with their partners at the
universities to coordinate the joint work and exchange activities.
“Our goal is not to employ the students in the Corporate Center of
ThyssenKrupp AG, but in our subsidiaries,” Ney says. After all,
ThyssenKrupp is a group of small and very large companies whose na-
ture is not determined by the Corporate Center with its relatively small
number of employees. “This is why we also do not have a central train-
ing program,” she adds.
Three years have passed since the “Focus Universities Concept”
was initiated. At the time, the initiators wrote: “ThyssenKrupp is facing
Creative employees are sought-after
TK Magazine | 2 | 2004 | November
■ UNIVERSITY ACTIVITIES ■ 87
tough competition for qualified academic managers. The company’s
image in this area is lacking.” Much has happened since then, thanks
in part to the personal dedication of executives who have acted as am-
bassadors for the group and transported a credible message highlight-
ing the group’s varied nature and attractive prospects in numerous
events and conversations.
With obvious success: Luig agrees that the company’s image has
been markedly improved. Are there any other companies with a similar
presence at his university?
The names of small and mid-sized companies “that sometimes
offer to sponsor a student’s thesis” come to mind, Luig says. He him-
self, however, did not write his thesis for such a company. Instead, he
had the support of Uhde, a plant builder within the ThyssenKrupp group
that is headquartered in Dortmund.
“It was about cost estimates, about the creation of a model to
project and control costs.” Apparently, Luig has been asked before how
this issue, apparently a matter of business management, relates to
mechanical engineering. He has a suitable answer at hand: “On sec-
ond glance, it has a lot to do with mechanical engineering. After all,
costs also should not explode at machinery and plant engineering com-
panies.”
SIGHTS SET ON ENGINEERING PROJECTS
Could Luig imagine working for ThyssenKrupp? Yes, of course, he says
without hesitation. But it will have to wait awhile because he still wants
to complete his doctorate. This, too, makes Patrick Luig a good case in
point. Ney says ThyssenKrupp’s university program can only show its
full impact over the long term. The young student agrees: “It has to
grow over several years. Two years certainly don’t suffice to judge
success or failure.”
Students and university graduates thus have to be supported
continually. And, for younger students, ThyssenKrupp has to work on
getting them interested in the subject areas that matter most to it.
ThyssenKrupp achieves this by sponsoring such events as “do-camp-
ing,” where 11th- and 12th graders from different cities and high
schools take part in engineering projects in Dortmund each summer.
They camp out on the university campus, and ThyssenKrupp sponsors
the project, for example by offering works tours and meetings with
young engineers who talk about their current work. It doesn’t have
to be China. 7
Cooperative partnerships with uni-versities are firmly established.Three years ago, ThyssenKrupp’sExecutive Board launched theconcept of focus universities – apositive development for graduateslike Patrick Luig.
TK Magazine | 2 | 2004 | November
88 ■ ELECTROSTATIC APPLICATION TECHNOLOGY ■
TK Magazine | 2 | 2004 | November
■ ELECTROSTATIC APPLICATION TECHNOLOGY ■ 89
By Peter Kurz | Photos Achim Multhaupt
Charged upThyssenKrupp Anlagenservice has designed and built an electrostatic application system that is unrivaled to date
We’re all witnesses to a global structural change which affects all
areas of our industrialized world. The sort of clear delineations
that were known in the Wilhelminian era are dissolving or no
longer exist. The boundaries between production and service have be-
come fuzzy. Whole business processes are now outsourced to external
service providers. Outsourcing has long ceased to be a dirty word and
has become an everyday practice. Nearly all companies pave the way
for a global exchange with customers and suppliers.
This process of permanent change does not call for history books
to be rewritten, but the definition of services in some thesauruses no
longer appears up to date. In its 2003 edition, for example, the Ber-
telsmann youth thesaurus defines services as: “An economic activity
that does not produce goods. The service sector includes, for example,
banks, insurance firms and restaurants.” Today’s industrial world is far
more complex and can no longer be compartmentalized so neatly. The
former parts producer has become a system supplier and competent
development partner, and service-oriented companies today offer all-
round packages tailored to meet the customer’s individual needs. The
companies that make up the ThyssenKrupp Services segment are
creative proof of this new self-conception because they optimize their
processes virtually on an ongoing basis and generate new business
areas and customers by means of innovative developments.
ThyssenKrupp Anlagenservice put this into practice as part of an
ambitious contract whose clearly formulated requirements called for in-
novative detailed solutions in several areas. An unprecedented electro-
static coating unit was to be designed and supplied to BLG Logistics
Group in the northern German city of Bremen.
A GRAM OF OIL PER SQUARE METER OF METAL SHEET
Bremen-based BLG is in charge of organizing the worldwide transport
of thousands of car body components each day for DaimlerChrysler AG.
However, since the components have not yet been coated, the already
compressed metal sheets and car body components, which will not be
assembled into complete car bodies until they reach their destination,
require effective protection from wind, sun, sea and sky on their trip
over the oceans of the world. Experience shows that a thin oil film offers
A patent registered dosage system on the electrostatic coating line protects the uncoated sheets with a thin oil film.
TK Magazine | 2 | 2004 | November
90 ■ ELECTROSTATIC APPLICATION TECHNOLOGY ■
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■ ELECTROSTATIC APPLICATION TECHNOLOGY ■ 91
the needed protection to the as yet untreated metal sheet parts. Vari-
ous methods were available to this end. But they all shared a decisive
disadvantage – they always ended up putting too much oil on each
sheet because the dosage was relatively imprecise. Yet great effort and
expense are required to remove the excessively thick oil film before fur-
ther processing can occur. The technology that has been used up till
now applied about 10 grams of oil per square meter of metal sheet.
This offered considerable potential for optimization, especially from an
ecological point of view.
“For us, the challenge in building the system in Bremen was to
develop an electrostatic application process which could apply the spe-
cial spraying medium in the very low dosages desired onto the metal
sheets in a reliable and economic manner,” explains Dr. Peter Maresch,
head of technology and authorized officer at ThyssenKrupp Anla-
genservice in Oberhausen, commenting on the task at hand.
That task was precisely defined by the customer. The amount of
oil was to be reduced to less than three grams per square meter with-
out any decrease in protection. This ambitious goal could not be
achieved using conventionally built application equipment. The secret
of the application technology developed by ThyssenKrupp Anlagenser-
vice lies in the perfection of the systems. New combinations of materi-
als and especially a process which actively and systematically regulates
the manipulation of the electronic potential, for which a patent has been
applied for, produces a very high-strength field just in front of the spray
jets. This means that the oil drops spend longer than previously usual
in areas with relatively low potential and can be dispersed there in very
fine droplets.
For example, oil drops coming out of the spray system are
charged with a voltage of around 60 to 80 kilovolts. “This has two ef-
fects. First of all, the surface of the metal sheet attracts the oil due to
the voltage differential. Secondly, it builds up an electrostatic repulsive
force within the oil drops so that they split up into very fine droplets,”
explains Maresch. Or in other words this innovative technology makes
it possible to convert the amount of oil in a thimble (1 cm3) into nearly
a billion tiny individual droplets. However, this requires a particular type
of oil, one in which the smallest droplets form a closed film again after
impacting on the metal. The technical name for this type of oil is
thixotropic oil. Thixotropy is a time-dependent property in which the in-
ternal structure breaks up when agitated and then reforms again when
left at rest. Another way to explain it is to use honey as an example.
When it is not in motion, fresh, clear honey is thick and syrupy but when
stirred rapidly it becomes more fluid.
A LASER BEAM GUARANTEES HIGH QUALITY
But this was still not enough. To ensure that the quality of the oil layer
remains uniformly high, an online monitoring system, for which a
patent has also been applied for, was developed. A laser makes the
nearly invisible spray mist directly next to the target optically visible. A
special camera with a self-cleaning lens likewise developed by
ThyssenKrupp Anlagenservice constantly observes the laser beam. By
comparing brightness, the electronic beam monitors the consistency of
the oil mist. The system can even easily detect partial failures of less
than 30 millimeters, which produce a barely detectable under-oiling of
the surface. Moreover, the machine is capable of fixing by itself oil flow
The secret of dosage
Oil drops coming out of the spraysystem are charged with a voltageof up to 80 kilovolts. The surfaceof the metal sheet thus attractsthe oil and a minute amount of oilis split up into one billiondroplets. A laser beam monitorsthe quality of the spray mist.
TK Magazine | 2 | 2004 | November
92 ■ ELECTROSTATIC APPLICATION TECHNOLOGY ■
TK Magazine | 2 | 2004 | November
■ ELECTROSTATIC APPLICATION TECHNOLOGY ■ 93
blockages resulting from dirty or too cold oil by means of a targeted,
computer guided spray process. This type of self-cleaning removes
the greater part of potential disruptions without intervention by the op-
erator. Another advantage comes from the unbroken documentation of
quality control which provides data that can be used to make further
improvements.
The perfection of the pump system and the two spray bars for the
upper and lower sides of the car body parts are also distinctive fea-
tures of the new system.
The movable spray bars, which no other system offers so far, can
be steered to follow the contours of the target it is spraying. The logis-
tics of the car body parts, for example, limit the speed with which they
can move through the system. This in turn requires the use of volume-
based doses. The spray bar is segmented and each segment is
equipped with its own oil supply line as well as a capillary structure.
Preliminary development of this had already started beforehand thus
permitting the development time to be shortened since a time window
of only three months was available for construction.
INNOVATIVE CORPORATE STRATEGY
For this reason, an already existing test facility in Oberhausen was
modified by ThyssenKrupp Anlagenservice during the pilot phase so
that all car body parts, even in large numbers, could be coated under
nearly realistic conditions. The so-called spot oiler came about almost
as a by-product from this pilot phase. For parts with large recesses or
cut-out sections such as doors in side pieces or panels, a pattern
recognition program turns off the appropriate spray segments when no
material is located beneath them. This again saves oil and money.
So, technical highlights in almost every feature. But that is
not the only reason that this radical new conception of an electro-
static application system is a convincing example of technical innova-
tion. It also demonstrates the ability of a modern service provider to
remake itself and meet the needs of a constantly shifting market.
After all, innovation means renewal, change. This refers not just to a
new machine or revolutionary developments. Today more than ever,
innovation also means the permanent development of the whole
company. The companies that have prospered in the market are those
that have gone from being from suppliers of specialized parts to highly-
qualified systems providers. ThyssenKrupp Anlagenservice is system-
atically following this forward-looking philosophy. “The business
decision, for example, to develop and build electrostatic application
systems, to find new technical measuring approaches for quality
control, and to make application technology know-how available to old
and new customers, goes far beyond that which you could call just a
reform of the original core business,” said Maresch explaining the
company’s strategic orientation as a skilled, forward-looking service
provider.
Design engineers who for decades considered heavy steel con-
struction to be their sphere, are now busy working on self-cleaning
laser optics and microprocessor controlled facilities. They offer their
customers tailored complete solutions ranging from construction to
global distant monitoring and quality control.
“Not just the isolated development of new, improved products
but also the renovation of a company itself is innovation,” sums up
Maresch. Electrostatic application technology is an example of this –
and a very convincing one. 7
New production processes require new thought processes
Up to 3,000 metal parts aresprayed in the Bremen planteach day. Because of the exactdosage of the spray oil, thesheets can immediately bewelded into car bodies withoutelaborate prior cleaning. Thishelps protect the environmentand saves money.
TK Magazine | 2 | 2004 | November
94 ■ ARTIFICIAL INTELLIGENCE ■
By Christa Klein | Illustrations Tobias Wandres
Top precision through artificial intelligenceNeural networks and automated surface inspection
TK Magazine | 2 | 2004 | November
■ ARTIFICIAL INTELLIGENCE ■ 95
TAKO – an intriguing word. But what does this cryptic term used
at ThyssenKrupp Steel in Duisburg really mean? An attempt to
unveil the secret takes us into a scientific world that was devel-
oped and implemented by U.S. researchers (such as John von
Neumann and later Donald O. Hebb and Marvin Minsky) exactly 61
years ago: Artificial neural networks. TAKO stands for “a combination
of pickle and tandem mill.” A rather dull phrase compared to the way
in which neural networks increasingly mirror the function of human
nerve cells. Neural networks are state-of-the-art computer programs.
For the moment, however, software experts estimate that their actual
performance still amounts to no more than that of a fly’s brain. Still,
“an analogy exists between human and technical comprehension in
our TAKO processes in the context of the neural system,” says
Bert Freygang, engineer and head of operations for technology at
ThyssenKrupp Steel’s Duisburg plant in the automotive division. “With-
in the neural network, I consider the hard figures and the data that
flow into the computer systems via the communication levels particu-
larly relevant. The neural network has to process these signals and
respond with specific signals.” Dr. Karl-Ulrich Köhler, the chairman of
the management board of ThyssenKrupp Stahl AG, summed up the
key benefits at the inauguration of TAKO three years ago: “In process
automation, artificial neural networks are used to complement mathe-
TK Magazine | 2 | 2004 | November
96 ■ ARTIFICIAL INTELLIGENCE ■
Five roll stands get the strip in shape in the cold-rolling mill.Large volumes of data are called up in this process andanalyzed in the neural network, which then respondswith specific signals.
matical models. This makes it possible to balance out influencing vari-
ables that are otherwise difficult to grasp, such as the current status
of the mill. Before the start of operations, the neural networks were
trained in the laboratory.”
In Duisburg Beeckerwerth, the world’s most modern cold-rolling
mill, ThyssenKrupp Steel has to fulfill the highest requirements of the
most demanding customers. The automotive industry, in particular, is
raising the demands placed on the production of cold-rolled thin sheet
with regard to its surface quality, mechanical-technological properties
and dimension tolerances. Lighter steel sheets, higher-strength mater-
ial with a maximum width of up to 2.04 meters and a minimal thickness
of up to 0.3 millimeters are produced here. And the state-of-the-art tech-
nology minimizes anomalies – that is “deviations from the products’
norm quality” - on cold-rolled thin sheet.
Freygang describes the significance of the neural networks in
rolling technology for local operations: “While the strip is being rolled,
the basic automation ensures that the target values, such as strip
thickness, are attained. Once the strip has been processed, process
automation obtains all measured values needed for a subsequent
cross-check.” These values are factored into the processing of the
next strip – hence the concept of the ’learning neural networks’ that
form a type of supervisory control circuit. They draw new information
from the measured values, store it and apply it to projections of future
strips. The result: Concrete quality improvements in the cold-rolling mill.
Neural networks are very adaptive. The experts at ThyssenKrupp Steel
say, “During the phase of knowledge acquisition and training, the
neural networks acquire their problem-solving ability independently
by repeatedly being confronted with exemplary anomalies of steel
strip.”
This sounds exciting, from a human intellectual standpoint as
well, and all the more so in a corporate division that lives by the motto
“Thinking the future of steel.” More and more, one might want to add,
and beyond the elimination of anomalies.
SURFACE CAMERAS ENSURE QUALITY CONTROL
The use of intelligent software for automated surface quality control,
which has been employed in the various processing and finishing phas-
es in ThyssenKrupp’s entire steel business since 1999, aims in the
same direction. Harald Henkemeyer, divisional head for technology in
the automotive division at ThyssenKrupp Stahl AG, makes a calm and
factual impression. He recalls the start of surface inspections, mostly
through surface cameras. “These surface cameras have the same
properties as digital cameras, although one connects 20 digital cam-
eras, not just one,” Henkemeyer says, pointing out the reason for the
large number of cameras: “The steel strip is divided into many individ-
ual parts, just like a bar of chocolate whose individual pieces together
make up one bar. What we do is to continually create a large number of
pictures covering the entire strip and check for anomalies.” This does
not necessarily make things easier: These anomalies can be more or
less conspicuous and feature a multitude of different properties, such
as longitudinal alignment, light/darkness transitions, center of gravity
position and other rather abstract values. The applied systems can
Profile measurement
Width measurement
Strip tension and flatness measurement
Strip tension measurement
Thickness measurement
EDC measurement
Strip speed measurement
TK Magazine | 2 | 2004 | November
■ ARTIFICIAL INTELLIGENCE ■ 97
Eyes see better than machines
make an abstract, generalize and thus detect errors based on learned
attributes. They react even to small changes and store these data.
A LEARNING INSPECTION SYSTEM
The strip observation system of Aachen-based Parsytec AG looks like a
large strap, 1 meter deep and 3 meters long and with a light power of
about 2 kilowatt. This strap contains both the electronics of the digital
cameras and the lighting units that, invisible to the human eye, illumi-
nate the strip. The cameras continuously shoot pictures, about 400 per
second. Only about 0.2 percent of these, however, actually supply valu-
able information about anomalies on the running strip. Says Harald
Henkemeyer: “The remaining 99.8 percent are irrelevant. Exactly that,
however, is the real achievement of an inspection system: to separate
irrelevant pictures from those with high information content.” In other
words, what is needed is an immense computer capacity and compe-
tence (or performance) to register the existing algorithms.
Can this machine replace humans? The technician rejects this no-
tion because, he says, one thing does not change: “Our eye still sees
more than the machine. Although his condition may vary from day to
day, the strip observer is therefore a key component of our quality as-
surance process. After all, a strip observer knows all of the steel brands
that are being produced and can evaluate them better than a machine
that works with other mechanisms and categories.”
The engineers at ThyssenKrupp Steel, for their part, enthusiasti-
cally embrace these technologies. Technology is reflected in a special,
remarkable way in multi-faceted neural networks. 7
NEURAL NETWORKS IN THE INQUISITIVE ROLLING MILL
Neural networks are classified as “artificial intelligence.”They represent one of many processes seeking to imitate human problem-solving strategies and are known as artificial models of human brains. They use nature as a model for technology.
Like the brain of mammals, neural networks consist of interconnected neurons (nerve cells). Hence thename “neural networks.” Similar to the brain, whichfunctions by passing impulses to nerve and musclecells, neural networks process entered information bygetting the affected neurons to process information(that is strengthen or weaken impulses) and pass it onto neighboring nerve cells. The program learns the factual logic on its own account by being trained in themodel cases.
Surface inspection of steel strips in the rolling milloffers the necessary large volume of data. A neuralnetwork can thus be set in motion and confronted with ever new data to provide the basis for a systemthat represents a real competitive advantage – in this case the cold-rolling mill.
TK Magazine | 2 | 2004 | November
98 ■ MARINE ■
Phot
os: L
eand
er J
ahod
a
TK Magazine | 2 | 2004 | November
■ MARINE ■ 99
By Michael Kirchberger
The ancient Romans used to say “Navigare necesse est” – “Sea-
faring is necessary.” But the marine subsidiaries of ThyssenKrupp
would certainly not agree with the second half of the saying –
”vivere non est necesse” – “life not.” For the shipbuilders of Thyssen
Krupp, the well-being of people who go to sea stands at the heart of
their innovative research. From the beginning of a project, safety, com-
fort, and cost effectiveness enjoy the highest priority in the shipyards’
planning offices. The success of their efforts is guaranteed by innova-
tive research and technology.
SEARCHING FOR THE DATA BASE: THE RESEARCH SHIP PLANET
Speed may not be the highest priority but optimizing the flow of water
around a ship’s hull not only cuts down on energy consumption but also
has the highly desirable side effect of increasing the number of knots,
or in other words, the speed. A hull shape using the latest knowledge
from the field of flow studies requires solid data for the engineers to
work with. Nordseewerke in Emden, a subsidiary of ThyssenKrupp
Technologies, performs much of the research required to provide this
basic data and a lot of other information in the field of marine research
aboard the research ship Planet.
The 73-meter-long research and development ship has a beam of
27.2 meters. The ship is somewhat reminiscent of a catamaran, with
the superstructure connected by extremely narrow supports to two tor-
pedo-like hull sections which are completely submerged. On board is
room for a crew of 25 and a research team of 20 scientists. The Planet
displaces 3,500 tons, has a maximum draft of 6.8 meters and is one of
Sailing the seven seas with a cargo ofinnovations ThyssenKrupp’s marine subsidiaries set the standards
The research ship Planet with its characteristic dual hull structure sets sail with a crew of 25 men and 20 scientists on board. Their chief task is to examine the ship’s behavior in heavy seas. The collected data can be analyzed right away in three on-board laboratories.
TK Magazine | 2 | 2004 | November
100 ■ MARINE ■
Foto
s: V
isum
, Ger
d Tr
atz,
Tom
Riv
er/A
rtog
rafik
a, S
eeto
urs
TK Magazine | 2 | 2004 | November
■ MARINE ■ 101
The right climate on board for all climes
the quietest surface ships in the world. This is due to the separation of
the components in its propulsion system. The propellers, one at the end
of each hull, are driven by shafts connected to electric motors in the
hulls below the waterline. The generators which produce the electricity
to drive the motors are installed on the main deck, far above the water-
line. All other major noise-producing machinery is also located above in
the ship, considerably reducing the transmission of structural borne
noise through the hulls. The Planet hums through the water as quietly
as a modern submarine crawling slowly underwater.
While low sound emission is an absolute prerequisite for testing
marine technology, the behavior of the Planet in heavy seas provides a
lot of information for researching ship characteristics. The small water-
line surfaces mean that waves striking the hull only have a very slight
impact on changes in buoyancy; even in high swells and at high speed
the ship remains extremely stable. When there is an even distribution of
the ship’s speed and course in a given sea state, the selected limiting
criteria are not exceeded in 75 percent of all cases.
To further improve the ship’s stability underway, two fins located
forward and measuring 8.3 square meters each can be employed. They
can move 20 degrees in either direction and balance out changes in
trim resulting from the ship’s speed. In addition, the fins can be used to
regulate the ship’s pitching caused by waves. Two built-in fins serve to
improve the longitudinal stability of the Planet. The data collected is
processed in three laboratories. In addition, the Planet can take five
20-foot research containers on board on either the H or B-Deck. Cranes
are also available to take floating measurement instruments and buoys
for hydrographic research out of the water. So, when ships of the future
sail even more quietly through heavy seas and thus use their energy
more efficiently, it could be due to the practically oriented research of
the Planet – just like its motto says, “Discovering future technology.”
GOOD CLIMATE ABOARD THE CLUB SHIP AIDA
A good climate always serves to set a good tone on board. This applies
especially to the modern club ship where the entertainment and leisure
offerings provide a welcome change of pace from the trips ashore in the
A pleasant climate on board is very important. Noske-Kaeser realized a complex solution with a total of 41 air-conditioning systems that ensure the righttemperature on board the two Aida cruise ships – in the cold storage room as much as in the cabins, the restaurant and the theater.
TK Magazine | 2 | 2004 | November
102 ■ MARINE ■
various ports of call. That’s why the climate control system on board the
two Seetours ships Aida vita and Aida aura was a challenge for the
ThyssenKrupp subsidiary, Noske-Kaeser. Not only must each of the up
to 1,266 passengers on board the two cruise ships keep a cool head in
their cabins and suites, as well as in the fitness rooms, discotheques
and restaurants, but the provisions in the ship’s 29 cold storage rooms
for the daily food service had to be kept fresh in a strictly maintained,
tight temperature range.
Four times 2,000 kilowatts of cooling power are needed to keep each of
the Aidas at a comfortable temperature. But coldness is a sensitive
good, uncomfortable when directly delivered, and a distribution system
that keeps people feeling cool, especially as part of modern ship design
the Aida duo represent, required a rather complex solution. Accordingly,
Noske-Kaeser decided to spread 20 climate-control centers over the
length and breadth of the nearly 203-meter-long and 28-meter-wide
ships. Forty-one major air conditioning units were installed, distributors
built in, vents fitted. “A project of this size and at this level of comfort
was a particular challenge for us,” said Helge Drews, head of engi-
neering at Noske-Kaeser, looking back. In the end, the interior design
of the two Aidas demanded completely unconventional climate-control
solutions which had to be integrated into the overall design of the club
ships. In order to maintain the high standards of design style in the
leisure ships, the cooled air is indirectly brought into the ships’ public
areas via pressure decks; the air flows into the rooms and halls through
air vents which fit in with the architecture. The air conditioning of the
theater, which can hold anywhere from 600 to 1,000 people depending
on the seating arrangement, proved to be particularly difficult. Not only
did the air vents in the theater have to meet high standards of appear-
ance but the cool air had to flow in overhead without making any noise.
After all, it would not do to have the pianissimo (soft) part of a piano
solo drowned out by the hissing of the air conditioning system. The en-
gineers at Noske-Kaeser mastered the tasks given them with bravura.
The Aida vita was outfitted with the complex system on schedule and
the Hamburg interior-climate experts even completed equipping its sis-
ter ship, Aida aura, which entered service a year later, one month ahead
of time – proof that commitment to quality and meeting schedules are
among the well maintained virtues of the company philosophy at
ThyssenKrupp.
SETTING SAIL IN A VIRTUAL SHIP
Blohm+Voss in Hamburg, a subsidiary of ThyssenKrupp Technologies,
is among the leading developers of new technology for ocean-going
The virtual ship – around the world by mouseclick
Phot
o B
lohm
+ V
oss
TK Magazine | 2 | 2004 | November
■ MARINE ■ 103
vessels. Nowadays, however, time pressure and costs no longer allow
a class of ships to be just designed on paper with the aid of models. In
the 21st century, builders and designers use computers to go through
a round of their new designs without having to rivet or weld one piece
of aluminum or high-strength steel together. The virtual ship sets sail
long before the keel of the real one is laid. Using criteria specified by the
customer, a design is created which puts out to sea on a computer chip.
The ship’s roll and pitch can be checked and the working of the fin sta-
bilizers or the rudder-roll stabilizer can be calculated. For Navy ships or
modern cruise ships – floating hotels – stability, even in heavy weath-
er, is top priority. After all, the Navy cannot allow the performance of its
missions to depend on the weather and seasick passengers seldom
book another trip. Maneuverability is just as critical to the operating effi-
ciency of new ships. On a computer screen, modern cruise ships move
through the tight Hamburg harbor in extra-large. The agility and ability
of the hull’s construction to turn are tested here extremely realistically.
This can also be pre-programmed using “Simulation Based Design”
thus reducing considerably the risks of the overall design. The shape of
the hull, depending on the type of ship, offers a variety of opportunities
for achieving the prescribed goals. Cruise ships and sea-going ferries are
designed as “Fast Cruise Liners,” able to reach speeds of more than 26
knots with relatively low fuel consumption. Merchant ships are designed
to carry their cargoes and to sail the seven seas cost-effectively. Life
inside the ship is also a priority. For passenger liners and cruise ships
it is the layout and shape of the cabins and rooms that attract paying
passengers aboard. At the press of a button, the entire style of the ship
can be changed in order to make a decision. A postmodern design in
dark shades with stainless steel and wood elements can be changed in
the blink of an eye to an art-deco style. Everything inside the ship, down
to the size of the armchairs in the salons, can be determined, taking into
consideration the number of passengers and the width of the aisles
between the seating groups.
For the customer, the virtual ship construction method offers an-
other decisive advantage. The costs of the construction, except for a
few difficult-to-calculate items, can be determined in advance with
great precision. In 1931 when the Savonara, then the longest private
yacht in the world with a length of 124 meters, was launched at
Blohm+Voss, the construction of such ships was marked by experi-
ments, supported by experience and launched with courage. Today,
computer aided design techniques provide the shipyards and their cus-
tomers with planning security and guaranteed economy – with the
pleasant side effect of a much reduced design time. 7
The virtual ship cruises along on the screen before the first pieces have been weldedtogether. This reduces thedevelopment time and improvesthe necessary properties – fuel consumption in the case of the trade ship and smoothsailing in heavy seas in the case of the cruise ship.
104 ■ TRAINING ■
TK Magazine | 2 | 2004 | November
■ TRAINING ■ 105
By Sybille Wilhelm | Photos Rainer Kaysers
Work bench meets high-techThyssenKrupp Steel prepares today’s youths for future occupations
Anybody who glances at the want ads for apprenticeship positions
these days can easily become bewildered. All of a sudden, com-
panies are training mechatronics engineers or computer business
managers, and young people who would have become radio or televi-
sion technicians in the past now have to become acquainted with a few
more communication devices as well. As a result, they have acquired a
new name: Information-electronic experts.
In the past, three to four new apprenticeship occupations were
usually created each year in Germany. An equal number of occupations
were restructured because the practical requirements have changed.
“There are no old occupations today,” says Klaus Bailer, Director of
Personnel Service/Training at ThyssenKrupp Steel. “All occupations
have changed over time. That means they’re all highly up-to-date.”
NEW REQUIREMENTS, NEW TRAINING
Hardly any sector has gone untouched by technological progress. Elec-
tronic equipment is now installed next to work benches at Thyssen
Krupp’s training center in Duisburg-Hamborn. And apprentices who
can use a grinder just as skillfully as the nearby computer are no longer
an unusual sight.
The main thing is that the chemistry is right: The future chemical lab technicians learn all about the consistency of steel – from the raw material ore to the highly developed finished product.
106 ■ TRAINING ■
■ TRAINING ■ 107
A well-rounded offering ThyssenKrupp Steel trains apprentices in 12 differentoccupations ranging frombusiness management and IT to technical training.
108 ■ TRAINING ■
TK Magazine | 2 | 2004 | November
■ TRAINING ■ 109
TWO JOBS IN ONE
The metal and electronic occupations are coming together. And that
means employees need to have a totally new set of skills today. Since
a machine generally consists of just as many mechanical parts as elec-
tronic components, it makes little sense for a mechanic or an electrician
to handle such a machine on his own. “The occupation of mechatronics
engineer was created to ensure that specialists understand both tech-
nologies,” explains Klaus Bailer. “After all, the employee who installs and
then services the machine has to know it and all its components inside
out.” Mechatronic skills are needed, for example, for autopilot systems
in aircraft, for anti-lock brakes and for electronic engine management in
cars or robotics in highly automated production systems.
But it would be wrong to assume that technological progress has
taken a heavy physical workload off the shoulders of today’s young
people. State-of-the-art technology also cannot prevent them from
having a sore muscle or two. Here is one example: The machinist who
concentrates on the production of parts still regularly works up a sweat:
Nothing works without thecomputer at ThyssenKruppSteel. This is why all apprentices are trained in data processing, no matter whether they will later sit in an office or stand at the work bench.
Learning to learn
TK Magazine | 2 | 2004 | November
110 ■ TRAINING ■
“Any machinist apprentice has to get a good feel for the grinder even if
he doesn’t work with it every day,” Klaus Bailer says. Even if a comput-
er-controlled lathe produces the parts, the final grinding may have to be
done manually. And specialized mechanics must be able to help them-
selves when there is no high-tech lathe to be found. Aside from the gen-
eral knowledge and basic skills related to metal working, ThyssenKrupp
Steel’s machinists also learn various related skills, such as welding, sol-
dering, grinding and drilling.
ONSLAUGHT ON APPRENTICESHIPS
Yet the high-school graduates do not shy away from the demanding
training program at ThyssenKrupp Steel. On the contrary: The steel ex-
perts’ training program seems to have such a solid reputation that the
number of applicants exceeds the number of training positions each
year. Last year alone, about 6,000 youths applied for one of the rough-
ly 300 apprenticeships at ThyssenKrupp Steel.
Apprenticeships are now offered for 12 different occupations in
the area of business management, technology and information tech-
nology. The increasing advance of technology has impacted not only
the industrial-technical, but also the traditional business management
apprenticeships. Aside from office and industrial sales managers who
learn about modern data management, ThyssenKrupp Steel now also
offers apprenticeships for computer business managers / IT specialists.
They analyze business processes, examine the use of IT systems and
identify the optimal usage area for application systems. They then im-
plement the theoretical proposals in practice as well as training and as-
sisting the users.
INDEPENDENT WITHIN THE TEAM
Irrespective of their apprenticeship at ThyssenKrupp Steel, all trainees
must share one key characteristic: They must be able to think indepen-
dently and logically in order to act responsibly: “The most important
thing is that our employees recognize the overall context and are able
to size up unknown situations,” Klaus Bailer says in explaining the key
criterion of personnel selection. They also need to be strong team play-
ers. After all, people who can present their arguments convincingly in a
group can make better decisions.
Trainees at ThyssenKrupp Steel also need foreign language skills.
“We’re an international group, after all. The probability that a trainee will
be employed outside of Germany at some point is relatively high.”
Aside from a compulsory English course, the youths can also choose
other languages such as Spanish or French.
Finally, personnel managers place great value on an applicant’s
thirst for knowledge – and this does not just apply to younger employees.
With sore muscles to sure instinct
TK Magazine | 2 | 2004 | November
■ TRAINING ■ 111
“Technology changes fundamentally every five to eight years,” explains
Klaus Bailer. “And for us as a market leader, our employees’ know-how
is our greatest asset.”
Indeed the learning process does not stop at the apprentice-
ship. Just as the trainees have to be constantly up to date on the
latest developments in their particular area, all employees have to stay
on top of their fields during their entire professional life. For the trainers,
the workload extends well beyond the apprenticeship activities. While
professional development of the apprentices in ThyssenKrupp Steel’s
training centers take up about one-third of their time, the teachers
spend two-thirds of their work time expanding the knowledge of the
roughly 30,000 “adult” employees every year.
LEARNING AROUND THE CLOCK
With the “LiNet 24-7®,” a 24-hour network learning program, an In-
tranet tool was created that allows knowledge-hungry employees to
show their initiative by managing the learning process themselves –
without being tied to rigid training times or a fixed training location. With
this new culture of learning, ThyssenKrupp Steel thus promotes what
Klaus Bailer calls the key advantage of our work society compared with
others: “The ability to change constantly.” 7
A modern machine consists ofmechanical and electroniccomponents. This is why somebodywho understands both fields isneeded to assemble and service the machine. With the mecha-tronician, a new job was created to fulfill just this need.
TK Magazine | 2 | 2004 | November
112 ■ PUBLICATIONS ■
ThyssenKrupp Magazine
The magazines can be ordered at www.thyssenkrupp.com in the service-navigation area under “Publications.”
Publisher: ThyssenKrupp AG, Dr. Jürgen Claassen, August-Thyssen-Strasse 1, 40211 Düsseldorf, Telephone: +49 211-824-0
Project Management: Dr. Heribert Klein (responsible for editorial content) • Art Director: Peter Breul
Project Management at ThyssenKrupp: Barbara Scholten
Editorial address: Redaktionsbüro Dr. Heribert Klein, Wichernweg 8, 65549 Limburg,
Telephone: +49 6431 47610, Fax: +49 6431 408916, e-mail: [email protected]
Writers: Rüdiger Abele, Michael Kirchberger, Christa Klein, Peter Kurz, Paul Schinhofen, Felix Unverzagt, Dr. Lukas Weber, Sybille Wilhelm
Proofreading and Picture Editor: Christa Klein • Layout: Esther Rodriguez
Publishing House: F.A.Z.-Institut für Management-, Markt- und Medieninformationen GmbH,
Mainzer Landstraße 195, 60326 Frankfurt am Main, Telephone: +49 69–75 91-0, Fax: +49 69–75 91-1966
Managing Directors: Dr. Gero Kalt, Volker Sach, Peter Steinke
Lithography: Goldbeck System-Litho, Frankfurt am Main • Printing: SocietätsDruck, Mörfelden
Title Photo: Michael Wissing
The contents do not necessarily reflect the views of the publisher.
Excerpts may only be reproduced with attribution and if a sample copy is provided.
Imprint
Sustainability was the overarching theme in
this edition of the ThyssenKrupp Magazine.
The issue contained a number of examples
illustrating the sustainable, future-oriented
way that ThyssenKrupp works:
Hydroforming uses water pressure to form
the hardest steels. The new FR30 steel
resists fire for half an hour. The concept of
the so-called TWIN elevator (two elevator
cars arranged one above the other in the
same shaft) is revolutionizing elevator
operations. And new sheet piling stabilizes
dikes for long periods of time. Each example
proves one thing: The company develops
products that save resources, energy and
money – ThyssenKrupp is committed to
sustainability.
“If you want to get things moving, you had
better get moving yourself!” was the motto
of the ThyssenKrupp Magazine edition that
appeared in the summer of 2003. As the
Chairman of the Executive Board, Prof. Dr.
Ekkehard D. Schulz, put it: "We put movement
into thinking." The magazine contains 20
stories as prime examples of how Thyssen
Krupp makes things move. Escalators in
Toledo, the mega yachts of Blohm + Voss, a
water roller-coaster with steel pylons and
large anti-friction bearings that find just the
high-level turning point. These are just a
few examples that show how ThyssenKrupp
employees prove day in and day out that
high-level technical progress is closely linked
to constant changes in thinking and acting.
Substances form one of the core areas
at ThyssenKrupp. Substances that can
be used in nearly all industrial applications
and that have become an essential member
of daily life. Substances that ensure that
fractions of a second can determine the
difference between victory and defeat, or
substances that will maintain the Cologne
Cathedral as a monumental creation of
man in coming centuries. Whether in the
home, sports, food production, automobile
construction, architecture or oil drilling – the
articles in ThyssenKrupp Magazine provide a
lively, multi-faceted look at the fascinating
and diverse world of substances.
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We would be pleased to give you more information on other subjects
If you would like us to keep you up to date on the latest developments, please fax the attached card to +49 (0)211-824-36040 or mail it.
ThyssenKrupp’s doors are always open on theInternet. The company’s site not only offers comprehensiveinformation for anyone interested in ThyssenKrupp, but alsoenables visitors to get in touch with us whenever they wish. So why not surf on over to www.thyssenkrupp.com and see what we have to offer.
Thys
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We would be pleased to give you more information on other subjects
Sylvia’s father helps keep passengers moving comfortablyat Europe’s major airports.
Felipe Herrero Mangaswith daughter Sylvia
Visit us on the Internet: www.thyssenkrupp.com
Felipe Herrero Mangas and his colleagues atThyssenKrupp build moving walks which helppassengers at airports cover long distancesquickly and comfortably. ThyssenKrupp alreadymakes getting to the plane easy for millions ofpeople every day.
But we are always looking to improve even more.A prime example is our latest innovation – anaccelerating walk. Shortly after stepping onto themoving walk, passengers are gently acceleratedto twice the speed, then slowed down just asgently at the other end. Simple but brilliant. Nosurprise, then, that ThyssenKrupp has alreadyreceived an innovation award for this new devel-opment.
TK
Developing the future.
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magazine The future starts today – withproducts, services and sparklingideas. The people at ThyssenKrupphave been working as a team for a long time. That is because trueprogress does not simply arisefrom individual effort. It comesfrom an international network thatcan produce the sort of things that will lay the foundation forfuture generations.
TK