The future of work.Social, Mobile, Cloud & Your Intranet

Intranet Global Forum 2012October 11, 2012 – Pfizer World Headquarters

Stephen Rahal, Marketing Communicationssrahal@igloosoftware.com

Yo u r D i g i t a l Wo r k p l a c eOffice Endangered Species ListWorkplace norms that are going extinct

All findings are from a global LinkedIn survey of 7,278 professionals conducted in July of 2012.

1. Tape recorders (79%)

2. Fax machines (71%)

3. The Rolodex (58%)

4. Standard working hours (57%)

5. Desk phones (35%)

6. Desktop computers (34%)

7. Formal business attire (27%)

8. The corner office (21%)

9. Cubicles (19%)

10. USB thumb drives (17%)

CloudMobileSocial

There are 3 trends driving change in the workplace:

We work at the office, on the road and at home.

We use multiple devices.

When do you use which device for work?

When we work, we create more than just Word docs.

The people we work with stretch beyond just our

department.

Yo u r D i g i t a l Wo r k p l a c eThe ProblemContent, communication & collaboration silos

Editing

Sharing

AuthoringOne-way

Two-way

Storing

Ideation

Problem solving

Projects

Context

Yo u r D i g i t a l Wo r k p l a c eThe SolutionA modern intranet based on social, mobile and cloud technologies

1. Accessible in the cloud – flexibility + scalability

2. Works inside & out – extend beyond the corporate firewall, on any device

3. Open, yet controlled – balance between command & control, open & ad hoc

Nextel is a Social BusinessFortune 500 Business | Telecommunications | 15,000+ Employees

Fortune 500 mobile communications company

15,000 employees, speaking 3 languages, across 6 business units

Social Business: cross-team communication

& collaboration

Yo u r D i g i t a l Wo r k p l a c e

“We’re changing our model to be more like an operating company

rather than a holding company, and in order to do this, we need to stop working in silos and start working cross-functionally, in many cases

with teams in other countries.”

~ Angelo Ioffreda, Senior Director, Employee Communications, Engagement & Recognition

NII Holdings, Inc.

NII HoldingsA social intranet for corporate communication & collaboration

Yo u r D i g i t a l Wo r k p l a c eHarry WinstonA social intranet for sales enablement

Yo u r D i g i t a l Wo r k p l a c eThe Keg A social intranet for communication & facilities management

Yo u r D i g i t a l Wo r k p l a c eThe ATP World TourA social intranet for communication & knowledge management

Yo u r D i g i t a l Wo r k p l a c eKey ConsiderationsBefore investing in a new intranet platform…

1. Define your goals and objectives first. Where are we now? What has triggered the need for change?

2. Describe desired business outcomes. Are you seeking to deliver consistent information to all employees? Improve the efficiency of collaboration? Support employee connections? Promote strong alignment to the culture?

3. Identify the risks. Technology | operations | culture

4. Then, outline your requirements. What features will be needed to support these outcomes? Bring both IT and business users to the table to ensure that all requirements are met from security to usability.

Yo u r D i g i t a l Wo r k p l a c e

Magic Quadrant for Social Software in the Workplace. Gartner. 27 September 2012. www.igloosoftware.com/gartner

Strategic Insight: Socializing the Intranet. MWD Advisors. October 2011. www.igloosoftware.com/resources

Cloud Computing. Strategic Communication Management (SCM). April 2012.www.igloosoftware.com/scm

Social, Mobile and the Cloud Converge to Drive Competitive Advantage. Forrester. May 2012. www.igloosoftware.com/forrester

Industry Watch: The SharePoint Puzzle. AIIM. 31 July 2012.www.igloosoftware.com/resources

What Makes a Corporate Intranet Useful. An Igloo Whitepaper. www.igloosoftware.com/resources

7 Benefits of Collaborating in the Cloud. An Igloo Whitepaper.www.igloosoftware.com/resources

ResourcesComplimentary resources courtesy of Igloo

IglooSoftware.com/try

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