the future of emv
TRANSCRIPT
The Future of EMV®
• The deadline to become EMV® compliant has come and gone; yet many are s<ll in process of integra<ng EMV solu<ons. Delays in adop<ng EMV solu<ons may result in liability to businesses and cause detrimental harm in an instance of fraud.
• Although the overall number of merchants becoming EMV compliant is s<ll low, the U.S. has made progress the past several months to migrate to EMV.
The Future of EMV
Now that EMV is in full effect, what is expected for the future? Take a look at the projec<ons of how EMV will affect the payments industry.
Pressure to Become Compliant
• The payments industry has voiced the importance of becoming EMV compliant for some <me now and has expressed the consequences of what could occur by delaying implementa<on.
• Yet, even though the liability shiP has passed, many small businesses s<ll have not made the switch to EMV capable solu<ons.
• Small businesses are s<ll hesitant about how EMV will affect them and if poten<al chargebacks for fraudulent transac<ons offset the cost of being compliant.
• Consequently, they face a significant amount of pressure to incorporate EMV into their payment solu<ons.
• Neglec<ng to add an EMV solu<on could leave a merchant at a compe<<ve disadvantage by projec<ng an image that their system is not up to par with the latest security and also by not taking advantage of NFC technology, which is typically available on most EMV terminals.
• The good news is that experts predict that more small businesses will begin integra<ng EMV solu<ons the early part of this year, as more merchants start their cer<fica<on, training, and tes<ng to accept EMV.
Addi<onal EMV Educa<on Needed • In order for EMV adop<on to con<nue progressing, there needs to be addi<onal educa<on on EMV.
• Although merchant service providers and sales agents are working to educate small businesses on EMV, there is s<ll a low awareness among smaller merchants.
• To help push EMV educa<on, merchants should hold a training session with their employees to cover the basics of EMV technology and how to process a transac<on with a chip card.
• Once employees receive proper training from their employer, they will be beTer prepared to help consumers with any issues or problems that occur at checkout.
EMV Ac<vity Gradually Rising
• With the holiday rush over, experts predicted an increase of small businesses to begin upgrading their equipment to accept EMV and have no<ced an upward trend each month of EMV transac<ons taking place.
• The end of 2015 saw a low rate of EMV adop<on due to several factors
Holidays • Many retailers held off on upgrading to EMV capable solu<ons
prior to the holiday season, as EMV transac<ons have been reported to take longer to process than standard swipe transac<ons.
• With retail lines already longer due to more shoppers, most merchants did not want to add a new payment solu<on in with the mix and cause even longer lines.
Factors for Low Adop<on
Lack of Awareness • Although most larger retail merchants were aware and
made an investment in advance for the liability shiP, smaller businesses rely primarily on their merchant services provider to educate them on new solu<ons.
• As a result, many small businesses lacked awareness on the importance of becoming EMV compliant due to a lack of their own resources and <me to invest in EMV-‐capable solu<ons during busy fall and holiday seasons.
Factors for Low Adop<on
• As the migra<on to EMV acceptance con<nues to grow in the U.S., small businesses and payment industry experts should con<nue to push the adop<on of EMV solu<ons.
• Throughout 2016, there will be an increase in pressure for merchants to become EMV compliant, addi<onal EMV educa<on will be needed, and EMV ac<vity will slowly but surely con<nue to rise in use.
First American offers processing for credit, debit, EMV, NFC, check, e-‐commerce, mobile and more, and provide both sales and leasing on a wide range of today's most advanced and secure payment equipment.
Begin accep<ng EMV payments today.
First American Payment Systems