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THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES

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Page 1: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES

Page 2: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

FIND OUT MORE

Visit our website ringcentral.co.ukwhere you can download helpful

materials, and even sign up for

a free demo.

YouTube channelyoutube.com/user/ringcentral

Your phone system finally made it to the 21st century.

RingCentral enables more than 350,000 businesses of all sizes to deliver advanced mission-critical communications solutions.

With RingCentral, system upgrades are done automatically and securely in the cloud, with no hardware or software upgrades on your end. And RingCentral is so easy to administer that IT can add or drop features in minutes directly through the RingCentral app.

Developed as an open platform, RingCentral scales with ease and is developer-ready, allowing for development of a host of value-added services, such as open APIs, tutorials, and custom tools.

Our global data centres have multiple layers of security and redundancy built in. We currently handle over 1 billion minutes of voice traffic per year.

Call us at 0800 098 8136

EMPOWERING THE CONNEC TED G LOBAL ENTERPRIS E

Page 3: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

EMPOWERING THE CONNEC TED G LOBAL ENTERPRIS E

CLOUD PBX

Take your communications to the next level with the industry leader in virtual PBX and hosted PBX.

Your communications system is perhaps the most critical touch point in your organisation. So why not ensure it helps provide the best and most efficient experience for all users and teams?

RingCentral has harnessed the power of the cloud to provide business communications built for the way people work today, replacing existing disparate communications services with a single all-inclusive solution that delivers secure and reliable phone service, internet fax, business messaging, conferencing, collaboration, online meetings, and more.

You no longer have to deal with multiple vendors, multiple bills, and traditional PBX headaches.

Carrier-grade reliability and three layers of redundancy position RingCentral as the industry standard in cloud communications quality.

Easy consolidation: Replace all of your existing business communications services with a flexible solution that delivers phone, internet fax, business messaging, conferencing, team collaboration, online meetings, and more.

Unmatched simplicity: Set up and manage your phone system with ease, whether it is for one location or 50.

Streamlined system: No clunky PBX hardware to purchase and maintain.

Immediate access: Your team members choose their devices: mobile phones, computers, tablets, and VoIP desktop phones.

Increased mobility: Manage your system from anywhere with RingCentral mobile and desktop apps.

Cost efficiency: Feature-rich cloud communications solutions for companies and budgets of every size.

Your all-in-one communications system for financial services.

Page 4: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

RingCentral Contact Centre is powered

by the leading cloud contact centre

provider, inContact, and delivers powerful,

omnichannel capabilities that create

a superior inbound and outbound call

experience. Customers decide how to

engage with you, whether it be via voice,

email, web chat, fax, or messaging.

And because it’s in the cloud, RingCentral

Contact Centre scales easily, allowing you

to add and remove agents on demand. Pair

it with RingCentral Office® for an integrated,

end-to-end communications solution.

EMPOWERING THE CONNEC TED G LOBAL ENTERPRIS E

Work the way you want to work.

CONTACT CENTRE

Create a better customer-initiated call experience, and you’ll create a more satisfied customer.

With RingCentral, employees at multiple locations are linked through the same system for seamless collaboration and communication. Remote and mobile workers have access to

the same secure tools and resources as employees on site.

One system allows you to hold online meetings and conference calls with attendees in mulitple locations. Workers can attend from the road on the device of their choice.

With one business phone number, your professional identity follows you across devices. Company data and contacts are protected on private devices, providing a BYOD experience that really works.

Page 5: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

EMPOWERING THE CONNEC TED G LOBAL ENTERPRIS E

Be a leader in your market.

RingCentral makes the phone a powerful tool that travels with you. Having calls, texts, emails, faxes, and documents all under one umbrella creates a more streamlined workflow for employees.”

— Scott Evans, IT Manager Open Mortgage

FCS gets the benefit of a more reliable cloud phone system by using RingCentral, combined with the peace of mind of knowing I’m not losing any of my important call recordings.”

—Dennis Mudaliar, Business Support Manager, First Credit Services

RINGCENTRAL MEETINGS™

Empower your workforce’s collaboration with HD video conferencing and screen sharing.

RingCentral Meetings enables you and

your team to hold HD online meetings

across Mac® and Windows® computers,

and iOS® and Android™ devices, anytime,

anyplace. It’s a powerful way to connect,

work on projects, and save on travel

expenses.

Meetings can include up to 50 participants

and you can share desktops, presentations,

and files in storage from sources that

include Box and Dropbox™.

Page 6: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

Customers

Carrier

Technology

RingCentral Connect Platform

Products & Services

CloudPBX

RichCollaboration

CloudIntegrations

ContactTeamCollaboration

SOHO Mid-Market Enterprise VAR ISV

One platform

RingCentral Connect Platform™ The RingCentral Connect Platform is the first open, self-service, unified communications as a service (UCaaS) platform that

allows your business to seamlessly integrate enterprise-grade communications with your key business applications and services.

The RingCentral Connect Platform empowers developers and IT organisations to create best-of-breed applications by blending

powerful communications capabilities into business applications with an unprecedented level of customisation.

The RingCentral Connect Platform provides a suite of tools and services that includes a developer portal, a rich set of self-service

APIs, SDKs, a sandbox environment, and tutorials. Manage the development life cycle from tracking applications in development

to moving apps from sandbox to production, all from within the RingCentral Connect Platform.

Centre

Page 7: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

with your business applications

with your sales and support applications

with your cloud storage services

Integration ready

RingCentral brings productivity-

enhancing features to the office software

suites you use every day. Take your

communications to the next level when

you integrate RingCentral Office® with

Microsoft Office® and Google Docs™,

Gmail™, and Hangouts™.

Simplify client engagement and record

management, and realise improved

response times when you integrate

RingCentral Office with your CRM sales

and support applications.

Access and share files stored in the cloud

quickly. Have a presentation? Choose

a cover page, add a note, and fax to as

many as 50 recipients directly from your

computer or mobile device.

Page 8: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

RingCentral Office®

Tightly integrated with leading business apps to offer enterprise-level capabilities.

Infrastructure

Log in with one set of validated

company credentials thanks to

Single Sign-on.

Productivity

Bring advanced communications

functions into the business apps

you use every day.

CRM

Gain greater insights with

every call.

Service Support Management

Enhance delivery of critical

business services through tight

integration between admin and

operational processes.

Page 9: THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICESEMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. R ingCentral makes the phone a powerful tool that travels with

©2016 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Meetings, and the RingCentral logo are

trademarks of RingCentral, Inc. Salesforce and Desk are trademarks of Salesforce.com, inc., and are used here with permission.

Other third-party marks and logos displayed in this document are the trademarks of their respective owners.

THE COMPANY WE KEEP

We are proud partners with industry-leading businesses and service providers.

Contact us ringcentral.co.uk0800 098 8136

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