the further develop- ment of e-learning at uppsala university
TRANSCRIPT
O
The further develop-ment of e-learning at Uppsala University
Report of the e2014 working group
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
2
Table of contents
1. Preface ___________________________________________________________________ 5
2. Executive summary ________________________________________________________ 6
3. Introduction_______________________________________________________________ 7
3.1 e2014 working group and activities _______________________________________ 8
3.2 International review of e2014 ____________________________________________ 9
4. E-learning: a definition and an ambition ______________________________________ 11
5. Efficient e-learning? _______________________________________________________ 11
5.1 Evidence-based e-learning ____________________________________________ 11
5.2 Conclusions ________________________________________________________ 12
6. The current status of e-learning at Uppsala University __________________________ 13
6.1 Background ________________________________________________________ 13
6.2 Status of e-learning at UU 2014 _________________________________________ 14
6.2.1 Strategy documents ___________________________________________ 14
6.2.1.1 Teaching and Learning at Uppsala University (2008) ___________ 15
6.2.1.2 Uppsala University Internationalisation Programme (2009) ______ 15
6.2.1.3 Handlingsplan för IT vid Uppsala universitet (Action plan for IT at UU, 2014) _________________________________________________ 15
6.2.2 An overview of resources _______________________________________ 15
6.2.3 Nodes for support and training ___________________________________ 16
6.3 The views of teachers and students at UU: a summary of the e-learning questionnaire16
6.3.1 Methods ____________________________________________________ 16
6.3.2 Results _____________________________________________________ 17
6.3.2.1 Pedagogical quality _____________________________________ 17
6.3.2.2 Technological systems __________________________________ 18
6.3.2.3 Quality of systems services _______________________________ 18
6.3.2.4 Use of e-learning and user satisfaction ______________________ 18
6.3.2.5 Balancing costs and benefits of e-learning ___________________ 18
6.3.2.6 Leadership ____________________________________________ 19
6.3.2.7 Wishes for the future ____________________________________ 19
6.3.2.8 The ISSM revisited _____________________________________ 19
7. Pathways for future development ___________________________________________ 20
7.1 Three areas of action _________________________________________________ 20
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
3
7.2 Discussing trends, challenges and opportunities ____________________________ 20
7.2.1 Globalised learning ____________________________________________ 20
7.2.1.1 Competition for students _________________________________ 20
7.2.1.2 The worldwide university _________________________________ 21
7.2.1.3 The unbundling of higher education ________________________ 21
7.2.1.4 Recommendations ______________________________________ 21
7.2.2 New students ________________________________________________ 21
7.2.2.1 Life-long learning _______________________________________ 22
7.2.2.2 Larger, more heterogeneous student groups _________________ 22
7.2.2.3 Mobile learners ________________________________________ 22
7.2.2.4 Recommendations ______________________________________ 22
7.2.3 A culture of openness and sharing ________________________________ 22
7.2.3.1 Open educational resources (OER) ________________________ 22
7.2.3.2 Open universities in an open society ________________________ 23
7.2.3.3 Recommendations: _____________________________________ 23
7.2.4 From distance pedagogy to blended learning _______________________ 23
7.2.4.1 Encouraging students to take control _______________________ 24
7.2.4.2 Flipped classrooms _____________________________________ 24
7.2.4.3 Renewal of learning spaces ______________________________ 25
7.2.4.4 Recommendations ______________________________________ 25
7.2.5 Reflection and research: learning about e-learning ___________________ 25
7.2.5.1 Recommendation ______________________________________ 26
7.2.6 Equal opportunities/accessibility __________________________________ 26
7.2.6.1 Recommendation: ______________________________________ 26
7.3 Establishing a model for professional development _________________________ 26
7.3.1 In the company of colleagues ____________________________________ 27
7.3.2 Recommendation: _____________________________________________ 27
7.4 Renewing systems for e-learning ________________________________________ 28
7.4.1 Towards the internet of things, for e-learning ________________________ 28
7.4.2 Platforms ____________________________________________________ 29
7.4.2.1 The present situation ____________________________________ 29
7.4.2.2 A national initiative: the Ladok3 project ______________________ 30
7.4.2.3 The Student Portal and LMS solutions ______________________ 30
7.4.2.4 Conclusions ___________________________________________ 31
7.4.2.5 Recommendations ______________________________________ 31
7.4.3 Multimedia production __________________________________________ 31
7.4.3.1 Recommendation: ______________________________________ 32
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
4
7.4.4 Digital examinations ___________________________________________ 32
7.4.4.1 Recommendation: ______________________________________ 32
8. e2014 Recommendations in summary ________________________________________ 33
Globalised learning ___________________________________________ 33
New students ________________________________________________ 33
A culture of openness and sharing _______________________________ 33
From distance pedagogy to blended learning _______________________ 33
Reflection and research: learning about e-learning___________________ 34
Equal opportunities/accessibility _________________________________ 34
Establishing a model for professional development __________________ 34
Platforms ___________________________________________________ 34
Multimedia production _________________________________________ 34
Digital examinations __________________________________________ 34
9. References ______________________________________________________________ 35
Links ___________________________________________________________ 35
Supplement A ______________________________________________________________ 36
E-learning activities funded by the Vice-chancellor through e2014 _________________ 36
MOOCs _________________________________________________________ 36
Promoting models for sustainable knowledge transfer _____________________ 36
Supplement B ______________________________________________________________ 37
Results of e-learning questionnaire (in Swedish) ______________________________ 37
Supplement C ______________________________________________________________ 37
Analysis of the technical framework for central, web-based learning environments at UU (in Swedish) ______________________________________________________ 37
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
5
1. Preface
The working group e2014 was assigned to enhance e-learning at Uppsala University: academically,
pedagogically, technologically and administratively (Dnr UFV 2013/1558). We have enjoyed
addressing the possibilities and challenges related to the present and future use of digital resources
in teaching and learning. The assignment is broad and several of our recommendations will require
additional work and investigations before they can be implemented.
Academically and pedagogically we have had many stimulating discussions on, for instance, how to
view e-learning in relation to learning (with or without an e). Research and education should
nourish each other and it is important to educate students with a scientific approach to knowledge
and learning, in particular as the use of digital resources increases. Our aim is to give
recommendations on what to improve and prioritize in the use of digital resources, in order for
Uppsala University to provide high quality research-based education globally – for a better world.
Technologically and administratively we are in a changing landscape and we will have to make
sensible choices and be ready for novelties, at the same time as benefits from previously invested
developments must be transferred into new systems. As they are developed further, via dialogue with
students, teachers, researchers and coworkers at UU, we must ensure that the technical and
administrative systems maintain high functionality, security and usability.
When gazing into the crystal ball of digital opportunities it is easy to feel like Alice in Wonderland
when the Red Queen tells Alice: “It takes all the running you can do, to keep in the same place.” (L.
Carroll). However, once up and running we can be reflective and make well-informed choices on the
digital pathways to use so as to further increase the diversity and flexibility of methods we adopt.
This should make us better able to meet and interact with each and every student.
We would like to thank all the contributors and discussion partners of this work, who represent
members of sub-working groups, colleagues, students, seminar and workshop participants.
Uppsala 19th Dec 2014
On behalf of the e2014 group
Ingrid Ahnesjö Erik Björk
Chair Vice chair
Mats Cullhed Eva Pärt Enander
Secretariat Secretariat
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
6
2. Executive summary Uppsala University (UU) should consider the continued and intensified development of e-learning
(i.e. the pedagogical integration of digital resources and tools into teaching and learning activities) as
an essential part of its educational strategy during the coming years. There are several justifications
for this:
Enhanced learning
E-learning solutions serve the growth of flexible and student-activating pedagogies, provide access
to a wealth of web-based resources, and permit students to engage in collaborative learning
experiences, across spatial barriers.
Increased efficiency
Well-designed systems simplify the workflow of the students and of the teachers, and will better
meet the demands of multiple learning styles and diversity in student groups.
Intellectual curiosity
The field of e-learning has entered an exciting phase, where discussions of the strengths and
weaknesses of different scenarios will move beyond exploration and into mature awareness. UU
should take its place among other research-intensive universities that benefit from the mutualism of
research and education, and empirically assess teaching and learning practices.
Collaboration and recruitment
Web-based platforms facilitate collaboration with other universities, in Sweden as well as abroad,
and contribute to developing both existing and emerging alliances. Through these networks, and by
reinforcing the University’s web presence through the creation of open courses and the sharing of
educational resources, UU can expect to attract an increasing number of Swedish and international
students.
Developmental potentials at UU
E-learning has been unevenly adopted within UU. At some departments, e-learning resources are
fully integrated within most educational activities. At others, many of these resources remain
unknown. Pedagogical e-learning support and competence development is required at all
organizational levels: evidence from educational research indicates that the most important
difference is not that between face-to-face and online delivery modes, but between good pedagogy
and bad pedagogy.
Many of the central, web-based systems for e-learning are aging and need to be re-made or replaced
within the next few years.
The production of e-learning material should be well supported and promoted.
The existing resources available on the web, for faculty and staff of UU, as well as for visitors from
other universities, include some excellent examples but these are difficult to locate online. This
should be improved.
UU should prioritize development in the areas of digital examinations, digital portfolios, flipped
class rooms and teaching through e-meetings.
Research efforts, including discipline-based educational research, should be promoted to understand
the teaching and learning benefits of e-learning.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
7
3. Introduction There is increasing diversity in how we learn and how we teach in higher education. In particular,
the increased use of digital resources (i.e., online activities, and devices such as computers, smart
phones, tablets, digital networks, etc.) provides new opportunities and challenges in the development
of learning, both on campus and in distance education. This calls for a renewed and strategic
development at Uppsala University (UU) to stimulate and increase the use of e-learning, with an
improved awareness of how this contributes to students’ learning, teachers’ development and the
role of the University.
The e2014 working group was tasked with academically, pedagogically, technologically and
administratively strengthening e-learning at Uppsala University (Dnr UFV 2013/1558), with the
following three main areas to approach:
Provide supporting material for strategic decisions on the future development of e-learning,
including recommendations and actions.
Initiate a three year project emerging from Campus Gotland to collaborate, test and provide
pedagogic development for online education, and distribute experiences and know-how
throughout the University.
Support and provide grounds for the development of three MOOCs in order to learn more
about this form of knowledge distribution.
E-learning opens up multifaceted possibilities for the improvement of higher education and
pedagogical development can be greatly empowered by the embracement of e-learning tools and
techniques, as identified by the CrED-report (Creative Educational Development at Uppsala
University 2010–2012). Furthermore, the new campus on Gotland highlights the need to share
experiences and develop e-learning, as well as improve the use of video-teaching/meetings and other
digital resources to bridge geographical distances. At the same time, the rapid global increase in
MOOCs (massive open online courses) demonstrates the potential to provide high quality digital
learning resources and prompts development in all spheres of education (i.e., not only MOOCs). The
aim is to provide diverse, flexible, innovative and well-chosen modes of teaching and learning at
UU, and to support and encourage pedagogical development via improved awareness and
appreciation of digital resources. This will help UU provide research-based education, globally and
locally, for a better world.
In a report to the European Commission on New modes of learning and teaching in higher education
(2014) it has been recommended that, “The integration of digital technologies and pedagogies should
form an integral element of higher education institutions’strategies for teaching and learning”.
Recommendations for enhanced digital capacity, digital skills and professional training were also
highlighted.
Within e-learning we include any learning that includes digital resources to some extent, thus both
“blended learning”, as well as completely internet-based education, neither of which is new to UU;
indeed, this is an area in which we have knowledge, experience and are already responsible for front-
line development. However, when employing e-learning there is particularly large variation among
students, teachers, departments and learning environments. The rapid development of digital
techniques and social media promotes this development but also necessitates frequent updates in
views and implementations.
Academic institutions are increasingly adopting e-learning and this process can be described by three
stages: (1) awareness/exploration; (2) adoption/early implementation; and (3) mature
implementation/growth (Graham et al. 2013; Porter et al. 2014). The ambition of this report from
e2014 is to help and guide UU from the (second) stage of adoption/early implementation of e-
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
8
learning to the final stage of mature implementation and growth. This will require well-established
e-learning strategies, structures and support that are integrated into our University operations and
organization (http://www.uu.se/en/about-uu/organisation/structure/overview/ ).
At UU, e-learning is found in both courses and educational programmes, on campus as well as in
distance courses, and will be an integral part of MOOCs. The distinction between courses and
educational programmes on the one hand, and MOOCs on the other, are the means of funding.
Courses and educational programmes (whether they are on campus or distance courses) are primarily
funded by student payments (governmental and student fees) and the students are enrolled and
registered at UU (although they can also be in the form of contract training courses). Alternatively,
the current situation is that MOOCs are not funded by student payments and nor will they yield
course credits or a degree at UU. Those enrolled will be MOOC-participants.
To further integrate e-learning into UU's education programmes we will here analyze the present
state of e-learning and its future in relation to Uppsala University’s goals and strategies. The report
will also provide views, discussions and recommendations on the development of e-learning at UU.
However, we also see a potential for national coordination and cooperation, as well as for Nordic
collaborations (cf. Moocs for Norway report). Areas that may particularly benefit from this kind of
coordination are administrative systems (like LADOK3), learning management systems (LMS),
MOOC-development and preparatory courses, legally required courses such as animal ethics
handling, or highly specialized courses that only attract single participants in each country.
3.1 e2014 working group and activities
Members of the e2014-working group:
Ingrid Ahnesjö, chair, Disciplinary Domain of Science and Technology
Erik Björk, vice-chair, Disciplinary Domain of Medicine and Pharmacy
Mats Cullhed, secretariat/coordinator, Quality Enhancement and Academic Teaching and Learning,
University administration
Eva Pärt Enander, secretariat, IT division, University administration
Lars Weiselius, Disciplinary Domain of Humanities and Social Sciences
Anette Månsson, Disciplinary Domain of Humanities and Social Sciences
Catharina Svensson, Disciplinary Domain of Medicine and Pharmacy
Anna Eckerdal, Disciplinary Domain of Science and Technology
Åsa Kettis, Quality Enhancement and Academic Teaching and Learning, University administration
Mia Lindegren, IT division, University administration
Felix Thålin, Gotland Student Union
Alexandra Abde, Uppsala Student Union (spring 2014)
The main working group e2014 has had 12 meetings in 2014. We have arranged the following
seminars: 10th
April MOOC-seminar; 24th
Oct. E-mingle afternoon; 30th
Oct. Seminar “Time for
MOOCs” with Prof. B. Kjeldstad, chair of the Norwegian MOOC-commission; 24th
Nov. seminar
led by A. Eckerdal on Open Access and academic unbundling.
Its work was presented at the Quality council on 1st April, and to the University Board on 2
nd April.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
9
The working group for the development of MOOCs consists of:
Mats Cullhed, Quality Enhancement and Academic Teaching and Learning, University
administration
Anna-Carin Lundqvist, MedFarmDoIT
Camilla Lööw Lundin, Legal affairs divison, University administration
Carl Nettelblad, IT division, University administration
Eva Söderman, Student Affairs and Academic Registry Division, University administration
Alexandra Abde, Uppsala Student Union
Further assistance has been provided by Louise Bark, Legal affairs division, and Joachim Ekström,
Division for Communication and External Relations, both from the University administration.
The Campus Gotland project has been coordinated by:
Andreas Hedrén, Department of Informatics and Media, Campus Gotland
Ann-Marie Rosenqvist, Department of Social and Economic Geography, Campus Gotland
Erika Sandström, Department of History, Campus Gotland
Lena Tembe, Division for administration and campus management at Campus Gotland
Mats Cullhed, Quality Enhancement and Academic Teaching and Learning, University
administration, Uppsala
3.2 International review of e2014
In order to receive feedback from a panel of experts we have invited five delegates for a visit to
Uppsala on 10-11February, 2015:
Berit Kjeldstad (Trondheim, Norway); Ian Larson (Monash, Australia); Virginia Grande Castro
(Uppsala, Sweden); Paul Bacsich (UK); Ebba Ossiannilsson (Lund, Sweden).
We would like the panel to address the following:
1. Current status of e-learning at UU.
a. The present goals for the development of e-learning at UU – what are we trying to
achieve and how do we make it happen?
b. What is the current status of e-learning at UU and how do we support further
development in order to improve quality in teaching and learning? Do we have
efficient tools – technical, as well as pedagogical?
c. What are UU’s strengths – academically and pedagogically – with regard to e-
learning? What are its weaknesses?
2. The future of e-learning at UU.
a. What future development is desirable in an international higher educational
environment?
b. Where do we aim to be in 5 years - and how does it relate to goals and strategies for
UU, and the evidence base of e-learning? What are the benefits of e-learning in
improving quality in teaching and learning, both for the individual student and the
individual teacher? And what are the obstacles to be overcome and risks of adverse
outcomes to avoided?
c. What is required to reach our aims? What strategies and development actions are
needed?
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
10
This self-evaluation will, together with underlying documents, provide the basis for the peer review.
The reviewers’ task will be to provide feedback on our own analyses and conclusions.
From an international standpoint, are there any additional strengths or weaknesses with
regard to e-learning that should be attended to?
What is the panel’s view on our suggested strategy for the future development of e-
learning? Do the actions that we have identified appear wise, or could they be revised? Does
the panel have suggestions on how to stimulate further development of e-learning, beyond
what we have identified ourselves?
The panel will provide a written report of their feedback by early March 2015.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
11
4. E-learning: a definition and an ambition The group has preferred the term e-learning over other alternatives, such as TEL (Technology-
Enhanced Learning) or net-based learning. TEL seemed to place undue emphasis on the effect of
technology in itself, rather than the pedagogical strategies behind it, while net-based learning
excluded offline resources. E-learning is a well-established term and we have chosen to give it a
wide and pragmatic interpretation: the pedagogical integration of digital resources and tools into
teaching and learning activities.
This is not a means for its own end. E-learning should present teachers and students with strategies
and opportunities to overcome pedagogical challenges, to support and enhance learning, and to
encourage and deepen critical thinking. It is not about maximizing the use of digital technologies on
all courses but, rather, about teachers and students making informed, pedagogical decisions.
We recognize that many teachers – and students - do not handle the tools and practices of e-learning
with the same ease and confidence that they bring to more familiar teaching and learning activities.
For this reason, the special attention provided by the term e-learning is justified, as it emphasizes the
need to explore its possibilities with support, so that decisions are made on an informed basis.
Nevertheless, our long-term aim is to avoid thinking of e-learning as a field of knowledge, separated
from other learning. The swift adoption of digital technologies for many purposes, and within all
professions, is already making any such distinction difficult to uphold. To the students and soon-to-
be teachers that are now coming into universities, technology is an obvious part of everyday life.
Similarly, it will be an obvious part in their education.
5. Efficient e-learning? The e2014 group was asked to approach the “evidence base for efficient e-learning”. Will e-learning
support students’ learning processes? Does it contribute to the students’ deeper understanding of a
subject? Will it facilitate the running of a course, enabling teachers to spend more time on feedback
and research than on course administration? Will the tools assist teachers and students in realising
their goals, or will the tools shape the goals?
In order to find answers to such questions, one may turn to a growing body of informal and formal
evidence on the outcome of e-learning practices. Informal evidence often rests on colleagues sharing
experiences, and for many teachers this is a common source of inspiration and information for e-
learning experiments. The limitations of this type of evidence often reside in non-systematic and
under-theoreticized approaches, and in a tendency to favor success stories, while disappointing set-
backs are rarely reported.
5.1 Evidence-based e-learning
The wish for formal, research-based evidence about the learning outcomes of e-learning activities,
compared to traditional teaching, is understandable, as this would provide a more balanced view and
enable the formation of general conclusions. Among the wealth of well-documented case studies,
however, only a minority include such systematic comparisons. Research goals and methodologies
also vary considerably. Nevertheless, during the last years, there have appeared a number of meta-
studies that combine into a single analysis the results of multiple investigations comparing online
and face-to-face instruction techniques.
One of the most widely publicised studies has been Evaluation of Evidence-Based Practices in
Online Learning (Means et.al. 2009), published by the U.S. Department of Education. Its analysis
showed that blended or wholly online learning contexts produced significantly better learning
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
12
outcomes than purely face-to-face versions of the same course. In addition, the students who took
part in the blended courses came out better than those whose classes were wholly online (though
another part of the analysis found little or no difference between these two groups). One factor
which clearly influenced this outcome appeared to be the greater time spent on tasks by students in
online classes. The authors stressed that their analysis did “not demonstrate that online learning is
superior as a medium. In many of the studies showing an advantage of online learning, the online
and classroom conditions differed in terms of time spent, curriculum and pedagogy. It was the
combination of elements….that produced the observed learning advantages”. (Means et al. 2009).
Another investigation, “What Forty Years of Research Says About the Impact of Technology on
Learning: A Second-order Meta-Analysis and Validation Study”, (Tamim et al. 2011) is an analysis
of meta-analyses. In contrast to the former study, it focused on face-to-face contexts, and compared
the results of in-class use of technology with classes that did not use any computers at all. A
“significant, positive, small to moderate effect size favoring the utilization of technology” was
found. (Tamim et al. 2011) However, it was also suggested that “it is arguable that it is aspects of
instruction, pedagogy, teacher effectiveness, subject matter, age level, fidelity of technology
implementation, and possibly other factors that may represent more powerful influences on effect
sizes than the nature of the technology intervention” (Tamim et al. 2011).
A recent overview is Kelly A. Lack’s Current Status of Research on Online Learning in
Postsecondary Education (Lack 2013). Lack provides a critical review of previous overviews
(including that of Means et al. 2009) and also includes short discussions of 30 studies that compare
the results of online and face-to-face students. Lack concludes that her literature review “yields little,
if any, evidence to suggest that online or hybrid learning, on average, is more or less effective than
face-to-face learning”, and underlines the “need to bear in mind the variety that exists both in web-
based instruction and in studies attempting to evaluate it” (Lack 2013).
The positive results of Means et al. (2009) and Tamim et al. (2011) are certainly interesting, but are
not conclusive, as Lack’s study shows. Though further studies will emerge, any general advantages
of e-learning over traditional forms of education remain, so far, unclear. More importantly, these
investigations highlight the difficulty of making valid comparisons between areas defined in such
broad terms as “online”, “blended”, “hybrid” or “face-to-face”. In the last instance, what they all
seem to recognize is that the success of any mode of delivery, with or without the prefix e- being
involved, is dependent on the pedagogical context that it serves.
5.2 Conclusions
From the perspective of e2014, these high-level studies are immediately useful for two purposes:
They contribute to rendering meaningless the – not uncommon – concept of all face-to-face
teaching activities as the norm, and all online teaching as its ever-second-best alternative.
They establish that the most important difference is not that between face-to-face and online
delivery modes, but between good pedagogy and bad pedagogy (with or without
technology).
This means that evidence for efficient e-learning will often have to be found on the level of the
individual course. E-learning solutions expand the range of methods that serve the growth of flexible
and student-activating pedagogies, provide access to a wealth of web-based resources and permit
students to engage in collaborative learning experiences across spatial barriers. As on any course,
however, success ultimately, relies on the teachers’ and students’ ability to handle these possibilities.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
13
6. The current status of e-learning at Uppsala University
6.1 Background
As in other universities, e-learning at UU was first adopted during the 1990s, mainly on distance
courses, as the world wide web spread and e-mail gained ground among both teachers and students.
Some departments also experimented with video conferencing, and several local systems were
developed for supporting teaching and course administration.
From the mid-90s, several steps were taken to strengthen e-learning. Students were provided with e-
mail accounts by the university. A node for the further development and discussion of e-learning was
created, Uppsala Learning Lab (ULL), that was part of the Wallenberg global learning network, (Lee
2010) which included Stanford University US, Karolinska Institutet and the Royal Institute of
Technology, Sweden. UU was host for the project and the Swedish Learning Lab was organized. In
addition to coordinating research projects on IT and learning, ULL also provided active support and
inspiration for teachers. The strategic importance of these and other measures was underlined
through the appointment of a vice-rector for IT. The university also adopted a Swedish LMS
(learning management system), Ping Pong, and in 2001 the first Student Portal was inaugurated.
The short-lived, national initiative Nätuniversitetet (Net University), launched in 2002, included
generous funding for the creation of web-based courses. In Uppsala, this resulted in several new
courses, most hosted on the Ping Pong LMS. Several departments also started developing online
courses systematically. The most conspicuous example was the Department of Theology, which
made web-based alternatives of all their courses available as distance courses, at first using a local
platform, for which, later, Moodle was substituted. On two occasions (in 2004 and 2006), grants
were channeled through ULL to teachers for developing distance courses, most of which were also
placed on the Ping Pong platform. A particularly noteworthy part was played by the Faculty of
Languages, which financed a large number of these projects.
The disciplinary domain of Medicine and Pharmacy created and financed the local node
MedFarmDoIT, which assists their teachers with, e.g., lecture capture and web-based course
evaluations. Its services have been kept free for users from its own domain, and have been available
for other teachers at a cost. For some years, there was also a central unit for multimedia productions,
Mediaservice, which worked on a self-financing basis. This proved economically unviable, and
Mediaservice was disbanded in 2006. ULL was entrusted with the task of developing a second
version of the Student Portal (open source), launched in 2007, after the vice-chancellor's decision in
2005. As with the previous version, it brought the automatic creation of course pages for every
course offered at UU, but with a new interface and more features than were included previously.
Above all, the new Portal was explicitly designed to offer the students access to courses and many
other services from a single page, whilst also allowing course administrators and teachers to work
within the same system. It is now an established and well-integrated system.
Although the Student Portal housed fewer features than a LMS, its user base quickly outgrew that of
Ping Pong. It has since become the standard, web-based platform for most UU teachers and students,
as well as for much of the course administration, and most local systems have disappeared.
Additional features have brought more functionality to the Student Portal but most of the teachers
who had learnt to use Ping Pong in an advanced mode have remained there.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
14
Since 2009, a half-day section about e-learning has been included in academic teacher training
courses. Through Sunet, the Swedish universities’ national network for IT resources, Adobe Connect
was established as the new e-meeting software, after Google’s acquisition of the Swedish Marratech.
In 2010, the Experimental Classroom at Campus Blåsenhus was inaugurated, marking a new focus
on e-learning for campus courses (https://mp.uu.se/en/web/info/undervisa/laborativ-larosal).
Teachers and students use the Experimental Classroom to explore how to use IT in face-to-face
contexts. The room thus functions as a learning space for academic staff from all disciplines within
UU. In the same year, a computer-based exam system (OpenExam) was developed at the BMC
(Biomedical Center) campus at UU. A number of first and second cycle programs at the disciplinary
domain of medicine and pharmacy are currently using OpenExam in a specially equipped exam hall
at BMC. The aim is to equip new exam halls with computers so as to provide this facility throughout
UU.
In 2011, the governing body of UU decided to investigate how Ping Pong might be shut down, so as
to provide the Student Portal to all students and for all courses. It was decided to make this a gradual
process: a drive for the further development of the Portal’s capabilities was expected to lead to more
courses migrating there from Ping Pong, until a time when too few Ping Pong users remained to
make it economically viable to maintain the platform is reached, whereupon an end date would be
decided. This date should be set not less than two years before the actual close-down of the platform.
In 2012, UU and Högskolan Gotland (HGo, University College of Gotland) initiated talks about
merging, and net-based education was seen as one of the key areas for discussion. This brought e-
learning, and especially distance courses, once more to the forefront, as a majority of the courses of
HGo were distance courses, run on an old, modified version of the Moodle platform. The possibility
of leaving Moodle has been discussed, too, but currently, since HGo became part of UU in 2013, UU
has three, centrally supported and financed course delivery platforms: the Student Portal, Ping Pong,
and Moodle Gotland.
In 2013, ULL was disbanded and some of its educational developers moved to the newly created
KUUP (Office of Quality Enhancement and Academic Teaching and Learning), while others, along
with the support staff and the systems developers, were transferred to the IT division, where a new
Office for User Support and E-learning was set up. A cross unit e-learning group, the Student Portal
and the Experimental Classroom, is available to provide support and enable dialogue on e-learning.
During 2014/15, and within the framework of e2014, UU is supporting the development of three
pilot, non-credit MOOCs (massive open online courses), one per disciplinary domain, with the aim
of learning more about this form of knowledge distribution and, based on the experience, provide
future guidance on MOOCs. Furthermore, ten e-learning projects have been granted funding for
course development and for developing sustainable models for knowledge transfer (cf. supplement
A).
6.2 Status of e-learning at UU 2014
6.2.1 Strategy documents
A number of documents provide guidelines and goals, though in no great detail, for the use of IT in
teaching and learning at UU:
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
15
6.2.1.1 Teaching and Learning at Uppsala University (2008)
These guidelines (http://regler.uu.se/Detaljsida/?contentId=14253&kategoriId=137) comprise four
overall objectives for educational activities, providing a framework in terms of content and structure.
They include some points that involve e-learning and list UUs responsibilities:
Appropriate information and communication technology will be used when this
favours students’ learning or facilitates communication between students or between
students and teachers. (1.2.4)
The University’s internal IT structure will be continuously expanded in collaboration
with teachers and students, in order to facilitate administration and teaching (1.2.5).
Similarly,training in web-based teaching will be required if the teacher works with
such forms of teaching (3.1.1).
Continuous professional development in teaching and learning, up to the level
required for newly employed teachers at least, will be offered to all teachers based
on their needs and tasks. This also includes knowledge enabling the active use of
webbased technology (3.3.1).
6.2.1.2 Uppsala University Internationalisation Programme (2009)
The document (http://regler.uu.se/Detaljsida/?contentId=86953&kategoriId=248) stresses that
international cooperation represents a means and strategy for improving the quality of research and
study programmes. Under the heading Well-developed university environment (p. 4), it is stated that:
“Virtual environments represent new opportunities for international contact characterised be
operational efficiency, improved prospects for learning as a lifelong process and reduced need for
travel”.
6.2.1.3 Handlingsplan för IT vid Uppsala universitet (Action plan for IT at UU, 2014)
The Action plan (http://regler.uu.se/Detaljsida/?contentId=300265&kategoriId=243, available in
Swedish only,) devotes one section to IT in teaching and learning (pp. 6-7), emphasizing the need
for a review of current systems in the face of future developments.
6.2.2 An overview of resources
All students are provided UU mail addresses, though most of them prefer to use other mail accounts.
However, they have also expressed their wish to keep a more official address for mail conversations
with, e.g., possible employers. There is also an ongoing assessment as to whether to offer Office365
to UU students, which would provide them with, e.g., document sharing facilities. Their UU account
also allows them to print hard copies (at a cost) all over UU, the so-called Korint System.
All courses have course pages in the Student Portal, and most teachers use them, both for
communication purposes and providing teaching material. Students can submit assignments that are
automatically uploaded to the Urkund system, to check for plagiarism. A much smaller number of
students use other LMSs.
For e-meetings, there is Adobe Connect, where teachers can gather students for classes or meetings.
Facilities for video conferencing have also been expanded, and are now available in all campus areas
(with one exception).
Teachers also have access to the experimental classroom in Blåsenhus, where they can test
alternative teaching models, using tools such as clickers and interactive whiteboards (these tools are
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
16
also available on some local campus areas). Use of the classroom is free, but the educational
developers working there will follow and discuss with teachers the activities that take place there.
Recorded lectures are available at MedFarmDoITs Media Library (http://media.medfarm.uu.se/).As
of 2014, all teachers have been able to upload video clips etc. to this server.
6.2.3 Nodes for support and training
A central helpdesk for all systems has been created by the IT division; its services are available to
teachers and students. Courses on IT in teaching, and on other courses (about Clickers, and Adobe
Connect etc.), are offered for free to faculty and staff.
At KUUP, the e-learning perspective is being integrated into the teacher training courses, and advice
is provided on a consultative basis.
TUR at the faculty of science and technology is a pedagogical council for higher education in the
faculty of science and technology. TUR works with networks and supports a pedagogical
development (see http://www.teknat.uu.se/about-us-contact/pedagogisk-utveckling/tur).
MedFarmDoIT, within the domain of medicine and pharmacy, provides practical support for surveys
and for multimedia production, but also offers pedagogical advice to teachers (see
http://doit.medfarm.uu.se/index.php?id=hem&lang=en ).
In addition, support and training is present at several local nodes. For example, at the IT-department
e-learning is highly conspicuous (see http://www.it.uu.se/aboutus). The biology departments have
organized their education in a department of its own: the Biology Education Centre
(http://www.ibg.uu.se) providing support.
6.3 The views of teachers and students at UU: a summary of the e-learning questionnaire
We will here present some preliminary results from an online questionnaire on e-learning, sent out
by e2014, in June-September 2014. The results are summarized in Supplement B (in Swedish). The
questionnaire covered questions on: pedagogical quality, technology systems, quality of systems
services, use of e-learning, user satisfaction, the costs and benefits of e-learning, leadership and
wishes for the future. There was both a student version and a faculty version of the questionnaire,
each available in both Swedish and English.
6.3.1 Methods
The questionnaire targeted all faculty with teaching responsibilities (since many PhD-students teach,
they were also eligible for the questionnaire). The number of respondents was 305 among faculty
(the faculty numbered 1469 at UU in 2013), with a further 43 PhD Students (total number of PhD
Students was 2427 in 2013, though not all teach) and 91 students (the total number of students at the
undergraduate level and the masters level is 41 000.) Reasons for the low response rate include the
mode of distribution of the questionnaire and, most likely, its length. The low response rate means
that the quantitative results have to be interpreted with caution, although they may be useful in
indicating areas for further exploration. The value of the information stemming from open
commentaries, i.e., qualitative data, is however less dependent on the response rate.
In the following, the results are presented according to the DeLone and McLean’s information
systems success model (ISSM). The model consists of six dimensions of information systems
success (see below), and is intended to guide evaluation of information systems. Information quality,
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
17
system quality and service quality influence the use of information systems and user satisfaction,
which in turn, influences the results that are achieved, i.e. the net benefits. The attained results then,
subsequently, influence the use of the information system and user satisfaction by a feedback loop.
The model did not underpin the design of the questionnaire, but it is used to structure the
presentation of the results post hoc. The model is modified by replacing Information Quality with
Pedagogical quality.
DeLone and McLean, 2003 (http://www.biomedcentral.com/1472-6963/12/64/figure/F1)
6.3.2 Results
According to the results, there is a wish for more discussions on e-learning at UU. Comments such
as “Good that this is investigated” were given. Some 90% of the teacher respondents wanted to
discuss e-learning, while around 60% reported that there are organized discussions on the topic in
their local context. Several respondents stated that time constraints explain the lack of discussions,
and that it is the “usual suspects”, i.e., the enthusiasts that are already dedicated to e-learning that
populate the activities that take place. Respondents wanted discussions on questions like: “What do
we want to achieve by e-learning?”, “Is this the best way to do it?”, and “What is required by
teachers working with e-learning?”
6.3.2.1 Pedagogical quality
The survey indicated some differences between teachers in different subject fields, also there was
some covariance between the teachers general teaching experience and uptake of e-learning. The
responses indicated that it is not e-learning that is the main point, but rather learning per se. There
was also a clear wish that technology should adapt to pedagogical needs, rather than the other way
around, i.e., technology should support learning. It was also clear that the most appropriate mode of
teaching may differ depending on the situation. Sometimes campus-based teaching is the better
choice, at other times online delivery is preferable.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
18
6.3.2.2 Technological systems
Some comments indicated that UU's Student Portal is primarily focused on administrative aspects of
teaching and learning rather than on pedagogic aspects. Nevertheless, 2/3 of respondents who use the
Student Portal were satisfied with the system, and some commented that it has improved over the
years. A minority uses Ping Pong and, among respondents who do, half were satisfied and some
strongly advocated its benefits.
Some comments suggested that teachers should be more involved in the development of e-learning
tools, in order to make them better adjusted to pedagogical needs.
6.3.2.3 Quality of systems services
Half of respondents were satisfied with existing system support services and the opportunities for
further academic development focusing on e-learning, but 80% asked for additional training. For
example, there was a wish for learning in teams, for short pedagogical workshops and for coaching
on e-learning. Several comments indicated that the central support function for e-learning ULL
(Uppsala Learning Lab) has been of utmost importance. MedfarmDoIT was also cited as important
for the development of e-learning.
6.3.2.4 Use of e-learning and user satisfaction
Some teachers, who belong to a small group of “early adopters”, have had Web-based courses since
2001. About 50% of the teachers and 40% of the students responding to the survey had experience
from blended learning. A majority of the respondents indicated they would like to learn more about
e-learning, and to try it themselves, whilst around 20% had limited interest. Interest was greatest for
blended learning (especially flipped classroom), distance education combined with face-to-face
meetings, and e-learning resources. E-learning was, however, considered time consuming and
reasons given for limited experience of blended learning were: time constraints, a change-resistant
culture, few incentives to develop teaching, limited ability to influence course design, insufficient
personal competence, insufficient access to pedagogical development support for e-learning and
shortage of suitable tools (Student Portal viewed primarily as an administrative tool).
A majority of teachers lacked experience of digital examinations (about 60%), but some 70% said
they would like to learn more. Among the student respondents, about half had experienced digital
examinations and about 40% would like to have more e-exams.
There seemed to be a demand for an increase in the overall use of e-learning among student
respondents, and several student comments specifically put forward the advantages of the flipped
classroom approach. The students also reported frequent and worthwhile use of Youtube, TED-talks,
Khan Academy, and MIT open courseware videos for e-learning. There was, however, a gap
between what students request and teachers’ perceptions of students' desires - a majority of the
teachers claimed that students seldom ask for more e-learning opportunities. ‘
6.3.2.5 Balancing costs and benefits of e-learning
According to the teachers that have used e-learning approaches themselves, they have a number of
advantages. E-learning facilitates teaching in large groups, interaction, feedback, independent work
of students, monitoring of students’ development, creativity in course design, and course
administration. The downsides are that developing elements of e-learning is time-consuming, and
there is a risk that learning becomes more superficial and student activity more limited.
Students appreciate the flexibility gained by e-learning. Learning becomes self-paced and it is easy
to repeat challenging parts, and the flipped classroom approach increases interaction with teachers.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
19
Both teachers and students agreed that e-learning does not replace face-to-face interactions but is
instead a complement.
The following comments illustrate the breadth of views on e-learning that were expressed in the
questionnaire:
Students need to learn to be present IRL (in real life) instead (Teacher)
E-learning is non-functional. Just because [something] is on the web does not make it more
pedagogical (Student)
According to my own experience, one of the best ways of teaching is the flipped classroom approach
– [it provides] efficient learning in my own pace, [it is] varied and [what I learn is] confirmed in
class. (Student)
Undertake an offensive to make teachers use flipped classrooms. [It] would make learning more
efficient through activation. A promotion campaign for this would be an excellent idea. (Teacher)
6.3.2.6 Leadership
In the questionnaire, it was indicated that teaching and learning are less prioritised at UU, and that
incentives for developing teaching are lacking. If, as a teacher, you want to develop the e-learning
aspects of your teaching, it therefore has to be done in your spare time.
6.3.2.7 Wishes for the future
When the respondents were asked about what would be important features of a future university
wide e-learning platform, the following emerged from the comments. A learning platform should be
easy to tailor to varying needs and pedagogical approaches, and should have well developed and
fully integrated administrative functions. All e-learning tools should be user friendly, technically
well-functioning, well supported and accessible, also in areas with lower digital capacities. There
should be good opportunities for academic development of faculty with regard to e-learning,
including collegial exchange of experiences focusing on pedagogical aspects. E-learning should,
however, not be developed at the cost of physical face-to-face meetings. There were also wishes for
more flexible classrooms on campus, facilitating student activity. An individual comment suggested
that there should even be an outdoor lecture hall (amphitheater) for teaching in beautiful weather.
6.3.2.8 The ISSM revisited
When revisiting the ISSM applied on the case of e-learning, the interrelatedness of the results from
the questionnaire becomes evident. If a teacher has sound pedagogical approaches that are supported
by digital tools that are fit for purpose, and if the teacher is also provided with technical and
pedagogical high quality support, then he or she will use the tools and be satisfied with them. (This
resembles the situation described by the respondents in the “wishes for the future section” above.)
This will, in turn, lead to a favorable net benefit in using the tools, i.e. student learning will improve
to a reasonable cost, which will reinforce continued use. On the other hand, if the teacher is not
updated on modern pedagogy, or if the tools are poorly adapted to pedagogical needs, or if
pedagogical and technical support is poor, then use will be limited and satisfaction low, providing an
unfavorable net benefit that will make the teacher avoid further use. As apparent by the results, there
are additional factors influencing the use of e-learning, that are not taken to account in this model.
These include, for example, the degree to which good teaching is recognised by the leadership, the
departmental culture with regard to change, and available time resources. The model still reminds of
the need to keep a holistic view of any actions taken to stimulate the further development of e-
learning, and to keep an eye on the balance between costs and benefits.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
20
7. Pathways for future development
7.1 Three areas of action
In the following paragraphs we define three areas where we believe that action should be taken.
Strategic choices: E-learning evolves rapidly, and it is imperative that UU takes an
independent and informed stand on these developments and their consequences. We suggest
a number of roads to be explored and wish to initiate widespread reflection and discussion
about our teaching practices, about the linkage between teaching and research, and about the
strategic choices that lie ahead.
Professional development: We believe that the initiative for professional development for e-
learning (and all other learning) cannot be left only to individual teachers, but must be
handled by the departments or programmes to promote collegial discussions. Therefore, we
suggest that the disciplinary domains and the faculties, together with the central offices for
educational development as well as other nodes, work on developing models which involve
and assist the departments in their work with professional educational development. This
will also allow for better sharing of successful ideas and experiences within UU.
Updated systems: In order to meet the challenges and rise to the opportunities that come out
of the discussions, and to match the requests of the growing number of teachers who wish to
develop more advanced e-learning scenarios, UU will need to update its systems for e-
learning. We suggest that UU adopts a modern, advanced, and flexible LMS, while
preserving some of the fundamental and important insights gained during the years using
the Student Portal.
7.2 Discussing trends, challenges and opportunities
As one of Sweden’s leading research universities, UU needs to consider the larger context of e-
learning, and to assess the importance of emerging trends, challenges and opportunities. In the
following section, a selection has been made of developments that are, internationally, much
discussed within higher education and within e-learning communities. Their relevance for UU is
discussed and, under each heading, a number of suggestions for future action have been made.
7.2.1 Globalised learning
The world’s students are online and all major institutions within higher education have responded by
establishing their presence on the Web. Some aspects of this world-wide accessibility are clearly
relevant to UU.
7.2.1.1 Competition for students
The combination of an ever-growing volume of web-based information, search engines and search
strategies, official ranking lists and student-driven rating sites may increase competition between
universities that wish to attract students, and especially international students.
In this context, the way in which universities introduce their educational activities may send
important signals to those who visit their web pages. As web pages from the world’s universities
grow increasingly similar, often repeating phrases and images that are all too recognizable from site
to site, standing out from the crowd becomes more difficult. The prominent display of a clear
pedagogical profile, and highlighting its connections to research and continuing educational
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
21
development, conveys an image of an institution which takes its teaching as seriously as it does its
research.
An important part could be played by open courses. MOOCs are already widely used to give large
numbers of people access to online activities and material that showcase a particular university’s
strengths. These open courses give prospective students a foretaste of what the university has to
offer.
7.2.1.2 The worldwide university
That students substitute course books of their own choice for those prescribed by the course syllabus,
is not a new phenomenon. The last ten years, however, has made not only books but whole series of
lectures and entire courses available online. The proliferation of alternatives and complements to the
course students actually follow can have profound effects on the dynamics of a course, and on the
students’ perception of the teachers’ authority. Some teachers see this as a problem, whereas others
regard the students’ use of these resources as an asset.
7.2.1.3 The unbundling of higher education
MOOCs have also accentuated another process, which was already set in motion by the increasing
number of distance courses developed since the 1990s: students may compose an education of their
own by piecing together courses from many different universities. The tendency for students to
follow their own routes, and to regard the academic world of education as a gigantic buffet, may also
have consequences for the universities’ view of themselves and their own role.
MOOC participants often seek knowledge for knowledge’s sake only, but a growing interest in
seeking formal accreditation for competencies and skills, acquired during more or less informal
learning processes, is discernible. Applying for accreditation has, of course, always been an option
but has been a fairly rare practice. The MOOC phenomenon, however, may render this far more
common and has also boosted the market for commercial, non-academic course purveyors. The
probable increase of applications for accreditation, and the concomitant issues of quality control and
verification of results, may cause both practical problems and doubts about what constitutes a high-
quality, academic education.
7.2.1.4 Recommendations
UU should review its open web pages, and seek to establish a strong research-based educational
profile.
UU teachers should discuss ways to handle open resources on the web and their consequences for
teaching practices.
UU should consider the development of open courses for recruitment and other purposes. Its
production of three pilot MOOCs will be evaluated and the outcome used for future guidance.
7.2.2 New students
The student body itself is changing. New groups of students are entering the universities, and student
behavior and study preferences are influenced by technical developments. A common, if not
conclusive, argument for e-learning is that we need to adapt to the requirements of the so-called
digital natives. At the same time we need to meet and benefit from the diversity in students’ abilities
and make education accessible.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
22
7.2.2.1 Life-long learning
In a knowledge-based society learning will always be sought and within many professions it is
natural to continue learning. The results of research may need to be spread, e.g., to medical staff, or
software developers may need an update to their programming skills. School teachers need
information about research advances within their subjects. Increasing numbers of enrolling students
will be professionals, with an academic degree and a job, who will not be coming to campus. We
will need to identify the courses that will attract these learners and to deal with experienced students,
whose professional experiences must be integrated into the course structure.
7.2.2.2 Larger, more heterogeneous student groups
The size of student groups has grown. At the same time, new students include individuals whose
background is more varied than before. The composition and quality of their pre-university
education vary, students’ command of the working language (Swedish, English etc.) may require
development, and multiple learning styles will be represented, even within a small group of students.
7.2.2.3 Mobile learners
The catch-phrase digital natives is coming out of fashion, but one trend is undeniable: many students
coming into today’s lecture halls and labs are online for hours every day, and carry with them a
portable device, the smartphone, whose power in processing data outdistances by far that of an older
computer. Present-day teachers, who belong to the laptop generation, should take into account that
most students may wish to engage with course material and fellow students via their phones or
tablets. This trend also paves the way for BYOD (Bring Your Own Device) scenarios, when teachers
use this pervasive technology in order to, e.g., engage students in learning activities, or to gauge
students’ understanding of a subject.
7.2.2.4 Recommendations
UU should prepare to broaden its range of high-quality, distance courses for professional
development
UU should consider developing preparatory, open, non-credit courses for prospective students,
preferably in collaboration with other Swedish universities.
Teachers should consider including BYOD scenarios in their courses.
7.2.3 A culture of openness and sharing
The drive for openness and sharing is one of the most significant trends in both research and
education. In Sweden, as elsewhere, state funding of research is often linked to demands for Open
Access publishing. Here we will, however, concentrate on aspects that concern higher education.
7.2.3.1 Open educational resources (OER)
As noted above, students have access to vast amounts of open, web-based resources, including
recorded lectures, instructional videos, open textbooks, image databases, etc., but teacher attitudes to
these resources are ambivalent. Students’ constant comparison of one’s own teaching to open
courses or lecture series may be challenging and there is legitimate concern about the lack of quality
control characterising some repositories. The occurrences of deceptive “science” productions require
particular ethical attention. Easy access, and a culture of copy-and-paste may contribute to an
increase in plagiarism, and even to a blurring of the border between original work and plagiarism.
Teachers, too, like to use material from the web on their courses, but there is confusion about
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
23
copyright and what constitutes fair use. In UU, and in Sweden more widely, there is also a noticeable
hesitance to take part in the production of OER, for reasons that vary from concern over their re-use
in other contexts, to strategic decisions to safeguard one’s own department’s position on a
competitive market.
Some ethical aspects of research and education require, by law, certain courses, for instance, animal
research ethics and ethics of research involving humans. Support should be given to join national e-
educational initiatives to fulfill such requirements.
But openness is also being embraced by teachers, who introduce OER creatively within their courses
in order to enrich the students’ learning, and the training of critical skills. There are also prominent
producers of open resources at UU: the University Library is, steadily, making more and more of its
unique collections available online, for research and teaching, and the collections of UU’s museums
are also accessible via the web.
7.2.3.2 Open universities in an open society
Another aspect of openness is the role universities may play in debate and social development. It is
more important than ever that the results of research and the views of researchers are brought to bear
on current affairs. Technological development has put an array of new channels, beside traditional
media, into the hands of academics. Through open platforms, such as MOOCs, or through blogs, or
by participating in networks based on social media, researchers and teachers have more opportunities
than ever to make their voices heard and their competencies visible in discussions about equal
opportunities, sustainable development or other societal issues.
7.2.3.3 Recommendations:
A scientific approach and critical thinking should be promoted. Ethical awareness and ethical
education should be promoted and reinforced by e-learning and UU-support for the implementation
of ethical guidelines. Support to join national e-educations in this field should be given.
UU teachers should be encouraged to contribute to the culture of sharing and to engage in the
production of OER, which will require the formulation of clear guidelines for OER production.
Good examples and excellent resources available for e-learning should be visible and easily
accessed on the web. UU-produced open educational resources as well as UU-research should also
be accessible for global e-learning. Web design work for this purpose should be prioritized.
UU should consider new channels and arenas for making the voices of its researchers and teachers
heard
7.2.4 From distance pedagogy to blended learning
During the 1990s, e-learning gained its early followers primarily among those who taught distance
courses. They appreciated the quick means for communication and for distribution of course material
offered by e-mail and, later, by learning management systems. They were also pioneers in exploring
the challenges posed by working with the web as the main interface for facilitating student learning.
The emphasis on, e.g., structure, with clear paths of progression, and on methods for activating
students, encouraging them to engage in collaboration and other forms of interactivity to form
communities of study, are typical for most distance courses.
In 2014, the efforts of these early adopters have been vindicated, as mainstream, educational
development has come to share their values, such as:
A learner-centered approach
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
24
Teaching for student activity
Dialogue, interactivity and collaboration
The teacher as facilitator
More emphasis on well-designed assessment and feedback
The adoption of the digital tools and platforms that went with these pedagogical goals has gradually
created the settings for what is termed blended learning for on-site courses. In the following
paragraphs, three current trends are presented. They are all relevant for blended learning, but also
concern wholly online courses.
7.2.4.1 Encouraging students to take control
The openness that presents so many possibilities to higher education has often stopped at the LMS.
These have tended to be controlled, closed environments where each course exists in isolation from
other courses, and where guest access has been difficult to arrange. Currently, there is a strong focus
on letting students shape parts of the course by contributing material, and on peer-to-peer
engagement and other types of feedback. Several LMSs are adapting to this development, but many
courses are still, typically, under full teacher control. Any student activity has to be planned or
permitted by the teacher, and students cannot add functions. As a result, many students prefer tools
of their own for communication and collaboration. This need not be a problem but if teachers wish to
follow the students’ learning processes and work flows they will need to seek other solutions.
Learning is a reflective and life-long process for which the student is responsible. This reflective
process can be well supported by the use of digital portfolios for systematic feedback and self-
assessments, within courses as well as in educational programmes. In the Student Portal, an e-
portfolio system, covering multiple courses, is now available and used for ability training in
communication (related to the DiaNa-project – dialogue for natural scientist and technology students
http://www.ibg.uu.se/diana ). We recommend an increased use of e-portfolios in teaching where
students document learning activities and reflections based on feedback and assessments, and in
particular e-portfolios that cover educational programmes, not only individual courses. With the
increased use of e-learning, an increased opportunity and demand for e-support to organise student
life is inevitable (e.g., individualized schedule alerts for smartphones). Any e-learning or supportive
development should be promoted with an awareness of the student’s own responsibility for learning
(a key point in the guidelines for teaching and learning at UU).
7.2.4.2 Flipped classrooms
In flipped classroom scenarios, students do not attend lectures followed by studies on their own, but
instead, typically, watch a video before coming to class, where they engage with other students in
analysis, discussion and other types of activities. In terms of student learning flipping the classroom
often results in dramatic improvements.
The “flip” part of this concept is perhaps the least original part. Having students come prepared to a
session that requires their active participation is, essentially, the formula of the seminar, which has
been a cornerstone of much of higher education since the 19th century. It is, of course, an excellent
format for analysis and for training independent, creative and critical thinking. The novelty of
today's emerging approach is the ease with which other types of media can be prepared for the
students. Furthermore, software tools allow questions to be inserted into, e.g., a video clip. The
teacher may have access to an interface which allows an analysis of the students’ engagement with
the material. This, in turn, allows the teacher to come prepared for the seminar in a way that
otherwise would not be possible, and can improve the quality of discussions and other activities.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
25
At UU, several teachers successfully use this teaching method and emphasise its benefits (e.g., see
http://www.youtube.com/watch?v=57MvwhSbv3k). However, it should be chosen with a
pedagogical awareness of the desired learning outcomes.
7.2.4.3 Renewal of learning spaces
In the context of the standard classroom scenario, one digital tool was quickly adopted during the
1990s: the presentation program. It is only recently that pedagogical strategies for so-called face-to-
face teaching have started to move beyond PowerPoint and to rely on the inclusion of other
resources.
During the last years, different models for technologically well-equipped learning spaces have
appeared: Active Learning Classrooms, Teal and Scale-up are three examples from the US. They
rely on fixed installations, with groups of tables set up with computers and software that allow
teachers, e.g., to pull material from student computers on to large screens. Student attention shifts
between work in small groups, and joint sessions. These rooms work very well for activating
students, but are static in design. Similar experiences can be made in more flexible rooms, such as
the experimental classroom in Uppsala. There, teachers plan sessions that encourage student
participation in the creation of content, as well as in providing peer-to-peer feedback, and engage a
larger proportion of students in discussion and analysis. The flexibility of such rooms, e.g.,
interactive whiteboards and student response systems, allow teachers to adapt their planned sessions
to the actual learning processes going on in the room, and allow them to save and share the results of
their collective work immediately.
The increased use of digital resources requires a development of localities, facilities and equipment
for teaching. We will need more flexible classrooms and equipment, social learning spaces, digital
connective systems to bridge spatial distances, social libraries, the inclusion of virtual and social
online facilities, etc. Competence and support is required to allow the widespread use of such
facilities and e-tools by teachers and students.
7.2.4.4 Recommendations
Teachers should actively explore how students can contribute to course content and structure, and
web-based systems should support and facilitate such practices
The implementation of e-portfolios for documentation of ability training and other learning activities
should be supported and prioritised in portal/platform-systems.
The use of flipped classroom pedagogy should be more widely encouraged, in order to investigate
how it can support student learning within a broader range of teaching traditions.
When rebuilding and building new localities, the need for flexible, digitally accessible, and
technologically adaptive locations should be considered.
7.2.5 Reflection and research: learning about e-learning
E-learning solutions expand the range of methods that serve the growth of flexible and student-
activating pedagogies, provide access to a wealth of web-based resources, and permit students to
engage in collaborative learning experiences across spatial barriers. E-learning tools provide teachers
with new teaching methods, each with specific advantages and disadvantages, depending on the
context in which they will be used – the same goes, of course, for traditional methods of teaching,
such as the lecture. Professionalism in teaching is, among many other things, to know when a certain
method is the one that will serve your goals better than any other, and when you should rather
choose another. A recorded lecture may be excellent – but you should not expect it to work in the
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
26
same way as an ordinary lecture. In this respect, the field of e-learning has entered an exciting phase,
where discussions of the strengths and weaknesses of different scenarios have moved beyond
exploration into increasingly sophisticated analyses.
Research on e-learning has been further stimulated by the growth of MOOC. The huge amount of
data regarding learner behavior generated by these courses can be correlated to, e.g., actual learning
outcomes and subjected to further analysis. So-called Learning Analytics is an evolving branch of
research, and has come in for some criticism, but promises new perspectives on what facilitates
learning and to the development of adaptive systems, which give automatic, personalised feedback
to students, according to their choices and results.
Discipline-based educational research should be promoted to understand the teaching and learning
effects of e-learning. Increased e-learning will generate data suitable for learning analytics.
However, as pointed out by the EU-commission’s report on New modes of learning and teaching in
higher education (2014), it should be ensured that legal frameworks are in place to allow the
collection of data and that all involved appreciate that full and informed consent of students is
required.
In order to promote discipline-based educational research in higher education we suggest resource
allocation to such research within the disciplinary domains. This can, for instance, be organized like
MINT - Centre for Discipline-Based Education Research in Mathematics, Engineering, Science and
Technology (see http://www.mint.uu.se/ ).
7.2.5.1 Recommendation
The allocation of resources to discipline-based educational research in all three disciplinary
domains, to promote general educational research as well as research on e-learning in higher
education.
7.2.6 Equal opportunities/accessibility
We should increase the diversity and flexibility in teaching forms by the use of e-learning, to meet
the requirements of multiple learning styles and teaching styles. Digitalization will improve
accessibility, such that students who, for example, depend more on hearing than reading can access
audio versions of teaching material. Furthermore, texts, films and other visual media may
complement each other, and the option for speech-to-text and similar functions will also make the
teaching material accessible to a broader group of students. However, to apply such digitalization
will require support and resources. Furthermore, promotion of equality should be further enhanced,
as representations in digital resources can be produced whilst maintaining awareness of gender and
other aspects of equal rights.
7.2.6.1 Recommendation:
Central support for increased accessibility should be given, thereby meeting the requirements of
multiple ways of learning, improving accessibility and promoting awareness of equal rights. The
equality groups should attend to aid equal rights awareness in the productions.
7.3 Establishing a model for professional development
There are lots of skilled teachers running excellent courses, in Uppsala and in Visby, and whose
students benefit from their considerable e-learning expertise. There are central units, and other
nodes, which provide training, seminars, and support for teachers, for free. There are centrally
funded systems, and the Student Portal has made basic e-learning features available to most students,
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
27
and has improved cooperation between teachers and course administrators. The IT division provides
a central helpdesk as well as other services for faculty, administrative staff, and students.
Yet, the results of the survey, as well as the experiences of educational developers over recent years,
indicate that the average level of e-learning at UU could be raised. There is a general wish among
teachers to learn more, with 80% of respondents asking for additional training. E-learning has spread
unevenly and is often carried forward more by the efforts of individual teachers, or teams of
teachers, than by the organization as a whole
It should be admitted, at once, that this situation is not unique to UU. On the contrary, it seems to be
characteristic for many large, well-established, research universities, with a strong tradition of
campus-based education, both in Sweden and internationally.
For the further, and intensified development of e-learning (and all other learning), professional
development for faculty is a key area, and we believe that the initiative for this cannot be left only to
individual teachers, but must be handled by the departments or programmes to promote collegial
discussions.
7.3.1 In the company of colleagues
Time for professional development is included in faculty positions, but teaching, assessment, feed-
back, course administration and research can make it difficult for teachers to find the time for this. It
is at the level of the department or programme, that decisions can be taken to give faculty both time
and opportunity to discuss and develop teaching. Time can be set aside by the head of department, or
the director of studies, for collective or individual activities.
Courses, as well as consultative support, provided by central units for specific departments, can have
immediate results, as colleagues start discussing how they can apply what they have learnt within
their own courses. While it will always be necessary to provide support for individual teachers,
collective efforts are more likely to stimulate discussion and result in teachers carrying out
pedagogical, developmental work on their courses. Making the central units go on a tour of the
departments, rather than having them wait for teachers to respond to invitations, promises to be an
efficient way of using the resources available at UU.
We suggest a university-wide initiative, in which all faculties and departments at UU collaborate on
sharing and developing good practice in e-learning. This may be achieved in different ways. A
possible design is presented in Box 1.
Ultimately, the goal is to contribute to the creation of a culture of teaching, whose openness and
ongoing debate corresponds to that of the culture of research, and which will survive the project
itself. Some initial inspiration may come from the results of another, on-going initiative: during
2014/15, the vice-chancellor has provided funding for a number of e-learning projects in Visby. The
projects have very different goals, but what unites them is that all were required, from the outset, to
formulate ideas and strategies for how the pedagogical experiences gained from these projects could
be presented, diffused and preserved for the benefit of other teachers. The results of the projects will
be the subject for two workshops during 2015, one in Visby, and the other in Uppsala.
7.3.2 Recommendation:
Allocation of funds to initiate this multilevel organizational project, and formation of a group tasked
with (i) establishing a working model and (ii) coordinating efforts to meet departmental needs.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
28
Box 1: a suggested model for professional development
7.4 Renewing systems for e-learning
A sub-working group of e2014 with IT-expertise has analysed the technical system situation at UU,
and enclosed is a report “Analys av tekniska ramverk för centrala webbaserade lärmiljöer vid
Uppsala universitet” (supplement C; in Swedish). Their work will be summarized in this section.
7.4.1 Towards the internet of things, for e-learning
There is a drive towards bringing together the physical and digital world using real-time solutions.
Crucially, the tools supporting such blended learning have higher functionality requirements than a
purely digital solution. Features could include schedule access, reservation of rooms and resources,
and having automatic access to course material based on location. Another future avenue would be
automatic integration of electronic whiteboards to automatically adjust to the group present in the
room. For example, a student-driven study group would automatically maintain their own
whiteboard, which is resumed from their last meeting. The content on the whiteboard is easily shared
Each department carries out an analysis of its course offerings and teachers’ requirements in
the way of professional development. A team of educational developers, from KUUP and
from the Office of User Support and E-learning, as well as staff from other nodes and units
that serve departments, will assist in the planning and carrying out of the department’s e-
learning activities. This can include training, adapted to local requirements, support for
curriculum development, help with course design etc.
The goal of this process is to create an opportunity to reflect, and to re-think all aspects of
pedagogy, professional development, curricula, organizational structures, material conditions
etc. which involve faculty, staff and students at each department, and to raise awareness and
skills for educational development, including e-learning.
A number of conditions should be observed, in order to make this process relevant,
productive and worthwhile:
1) The disciplinary domains, faculties, and departmental leaders must be the driving
force behind the process, even if it must be formed and carried out in close co-
operation with central units and local nodes.
2) This idea has grown out of the e-learning project, e2014. However, the prioritised
development of e-learning should not be carried out in isolation from other teaching
and learning activities.
3) The focus is on supporting the departments and teachers, and suggestions on how to
improve teaching practices or training should evolve out of the dialogue between
support teams and the departments’ faculty and staff. The approach must be flexible
to match teachers’ actual needs.
4) No formal re-organization of the central support units is suggested to make this
process possible. Instead, existing resources from various units and nodes at
different levels, should be realigned towards its goals
5) We suggest that a group, consisting of representatives from the three disciplinary
domains co-ordinates activities together with the cross-unit, e-learning group, which
already includes educational developers from both KUUP and the IT division.
6) Students will also be involved in the process.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
29
real-time with another group member who couldn’t make it due to illness. Course participants in
class can send questions or comments to the teacher using their smartphone, without needing to first
log in or specify their course. The smartphone is aware of the time, the students’ schedule and can
infer the context.
Such examples may seem gimmicky but smart technologies may soon be taken for granted by
teachers and students alike, permeating all teaching and learning activities. The MOOC-development
also infers the growth of learning communities and discussion groups (there is always someone in
the world online).
The maintenance and renewal of the systems, underpinning developments within e-learning will be
of central importance to UU. When each student in a classroom goes online at the same time (in a
BYOD scenario) to view, e.g., a film clip, the wireless network must have sufficient capacity.
7.4.2 Platforms
7.4.2.1 The present situation
Today, the Student Portal is well established and well integrated into our educational system. It is
used for practically all student administration (registrations, groupings, enrolling for exams,
registration of examination results, etc.), provisioning of instructional material of any kind, has a
schedule function (TimeEdit) and a learning portfolio, discussion forums, email lists, bulletin boards,
course evaluations, an assignment function with integrated plagiarism control (Urkund), etc. The
national study administration system, Uppdok/LADOK, is also integrated in the portal meaning
students have all their needs served via a single, self-service portal entrance. The Student Portal is
frequently used: in 2013 the number of unique users who logged into a teacher or student account
were 60,700, and there were 10-20,000 unique logins per day. The number of teachers and
administrators with access to work within the Portal are close to 5,000. This illustrates the usability
of the system and demonstrates a substantial level of basic e-learning adoption at UU.
The Ping Pong LMS has for several years faced the intention to be phased out and is, therefore, in a
low-maintenance mode. Patches have been applied, but new features that alter the user experience
are avoided. Another LMS used at UU is the platform Moodle (older modified version) on Campus
Gotland, which is central to the broad array of distance courses on offer. Similarly, Moodle Gotland
is likely to be gradually phased out and is at present not being updated. Neither of these two
platforms has applications tailored for smartphones and tablets. Thus both Moodle Gotland and Ping
Pong will gradually be phased out, though some support and dialogue is required for sufficient
functionality to be maintained during the migration phase. Maintaining multiple e-learning platforms
comes at a significant cost.
There are many developmental requests for the Student Portal. In particular, users ask for the
enhancement of individual tools, additional teacher control and “a modern look and feel”. Test and
quiz functionality is one of the feature classes generating the most requests. Building a complete
system for tests and quizzes, while also tracking general development in terms of user interfaces,
might prove to be a serious challenge. Additional needs relate to improved interoperation between
different tools and features. Today, modern LMSs allow greater integration of tools between
disparate environments, as compared to the Student Portal. Available information from a testing tool
can be transferred to other parts of a common learning environment, for examination or progress
tracking. All current, major LMSs provide some Learning Tools Interoperability (LTI) support. The
Student Portal, however, currently lacks such support.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
30
Most LMSs provide statistics on usage patterns (e.g., login activity and frequency, activity
participation, etc. The Student Portal lacks such functionality. The general user interface of the
Student Portal can be perceived to require “too many clicks to get things done”.
7.4.2.2 A national initiative: the Ladok3 project
LADOK (https://www.ladok.se ) is a national system for study administration within higher
education in Sweden. The Swedish Ladok consortium has initiated a total renewal of the national
solution for study documentation: the Ladok3 project. This will be used by the majority of Swedish
institutions for higher education within a few years. The new architecture being introduced is more
modern and functional: the renewal affects data model, business logic and presentation layer alike..
The new Ladok platform will be deployed as a common national service. End-users will have the
ability to log into a common, national service.
Thus, the strict need for local administrative portals for study documentation is removed. For larger
institutions with a significant online and distance learning presence, it might be justifiable to provide
access to Ladok through a proprietary, local solution adding further customizations, as might also be
the case for many local system integration points for Ladok data and services. It should be expected
that these integrations will be more maintainable in the new product than the current ones. Still, local
development and organizational work will increase in the run-in to migration and immediately
afterwards.
7.4.2.3 The Student Portal and LMS solutions
As presented above, and in supplement C, the current Student Portal has difficulties with adding
significant new features and much time is devoted to technical maintenance of an aging system. A
possible solution could be to develop integration toward a learning management system available in
the market. Such an integration of this magnitude would need to be maintained, through explicit
vendor agreements, or in-house development. There might still be a need for a student portal for self-
administration, for those workflows that are more complex than the foundation that will be provided
within the new Ladok generation.
If UU aims to remain in a pioneering position regarding e-learning on the national arena, an
appealing concept would consist of marrying the services and adapted workflows of the Student
Portal to a leading LMS. Some environments, such as Open edX (originally intended for MOOCs),
are gaining features that are more clearly geared towards campus education. Some LMSs that could
be evaluated for such an approach include BlackBoard (due to its significant history in Sweden and
the rest of the world), Canvas (due to its future adoption by other Swedish institutions), Open edX
(due to an appealing MOOC relation and new pedagogical support including automated and semi-
automated feedback within a digital learning context), and Moodle (due to its significant current
adoption within and beyond Uppsala University). BlackBoard is a proprietary system. The other
platforms suggested above are available as open source, but all of them are so widespread that they
can be delivered with full support from commercial vendors. Canvas has a very clear dual model,
where the main developer is also the company providing the platform as a service (with additional
add-ons in the paid-for version). The crucial discussion to have in this context is what kind of web
experience (graphically and otherwise) UU wants to provide to students, prospective students,
faculty and staff with respect to e-learning for the coming 5-10 years.
Alternatively, UU could consider initiating a thorough redesign, similar to the in-house development
project that led to the current Student Portal. Such a solution would be increasingly reliant on
functionality developed exclusively within the Student Portal team at UU. If in-house development
is chosen as the main component of a future strategy, it becomes critical to seek developmental
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
31
collaborations with other Swedish education institutions: continuing a wholly in-house approach will
probably be the most expensive means of delivering a relevant feature set in all areas.
In all, we recommend a solution where a state-of-the-art LMS is integrated with the kind of
administrative solutions characteristic of the current Student Portal (Supplement C). A technical
review should be initiated for at least the candidate environments, focusing on their ability to
integrate administrative workflows with regard to visible functionality and experience, as well as
stable programmatic integration interfaces. Such a solution could be the foundation for future tools
that eliminate the border between the digital realm and the physical classroom. Depending on the
outcome of such a review, the LMS could be launched alongside the Student Portal, which would, in
turn, be fully retired when the next-generation Ladok services are sufficiently mature. The LMS
could also more fully replace the Student Portal in all aspects.
7.4.2.4 Conclusions
To summarise the technical infrastructure discussion: well-designed systems simplify the workflow
of students and teachers, and well organised course material will assist students in learning and
teachers in their work. The development of e-learning requires technical systems and learning
platforms that are efficient, up-to-date and well supported. They should also be secure and in full
accord with Swedish legislation (for instance, regarding data storage). A portal system should
primarily meet the demands of students and teachers, but also administrative needs, and should be
fully compatible with the coming Ladok3 (see above). When shifting technical systems,
functionality should be ensured with overlap into new systems. We recommend giving priority to
well established systems (commercial or open source), with tailoring for UU's needs, rather than
developing and maintaining UU-specific systems. The technical development has also to meet the
demands of users accessing systems via mobile devices, an increasingly common mode of access.
UU’s present web-based systems for e-learning are aging and need to be rebuilt or replaced within
the next 5 years. However, Ping Pong and Moodle Gotland require replacement sooner, within two
years. Choosing the right kind of system support, in terms of technology and the surrounding
organization, may prove crucial in attracting students as well as engaging faculty. It is, of course,
also crucial to ensuring high-quality education.
7.4.2.5 Recommendations
UU should actively continue to influence the Ladok3 development in order to ensure that the student
administrative functions of the Student Portal will be given a continued and developed functionality
in the LADOK3 environment.
In order to promote e-learning, we recommend that a technical review and evaluation is pursued to
find a suitable and leading LMS for UU. This evaluation should consider the need for a technical
environment that takes into account the high functionality of our present Student Portal as well as
the future LADOK3 system, and requests from Ping Pong and Moodle users. We must also ensure
that high general IT capacities and security are available.
7.4.3 Multimedia production
Furthermore, e-learning requires good media support for film-making etc. The Medfarm-DoIT
system is a good model which could provide a joint UU system for a “play-it” function. Such media
support also requires easy local access for institutional interactions and to be compatible with the
chosen MOOC-platform. It is also important that film making should be easily accessible and self-
serviced, as well as integrated into the ability training of students.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
32
7.4.3.1 Recommendation:
It should be investigated whether Medfarm “Play-it” system or other options could be made
available as an UU-system, which should also be compatible with the chosen MOOC platform
7.4.4 Digital examinations
The development of digital examinations (e-examination) should be prioritised at UU. The test
facility for using computers in on campus examinations (at BMC - the Biomedical Centre) should be
more heavily used and evaluated. There is large potential for e-exams in terms of how and what to
examine (e.g., essays, multiple choice tests, mathematical problems and the option of virtual
environments to examine various abilities). There is great potential for quality development by the
use of e-exams on campus, though paper and pen may still be the best option for some examinations.
(n.b., on-line e-exams are essential for distance courses and possibly also MOOCs). This will require
security to ensure the right individual is performing the online exam. E-examination also requires the
storage and distribution of corrected exams. Here, digitalisation is fast approaching but brings with it
increased technical, administrative and legal challenges of document storage.
7.4.4.1 Recommendation:
A development to promote reliable e-examinations should be implemented throughout UU. The
question of security and handling of digital exams should be prioritized.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
33
8. e2014 Recommendations in summary
Globalised learning
UU should review its open web pages, and seek to establish a strong research-based educational
profile.
UU teachers should discuss ways to handle open resources on the web and their consequences for
teaching practices.
UU should consider the development of open courses for recruitment and other purposes. Its
production of three pilot MOOCs will be evaluated and the outcome used for future guidance.
New students
UU should prepare to broaden its range of high-quality, distance courses for professional
development
UU should consider developing preparatory, open, non-credit courses for prospective students,
preferably in collaboration with other Swedish universities.
Teachers should consider including BYOD scenarios in their courses.
A culture of openness and sharing
A scientific approach and critical thinking should be promoted. Ethical awareness and ethical
education should be promoted and reinforced by e-learning and UU-support for the implementation
of ethical guidelines. Support to join national e-educations in this field should be given.
UU teachers should be encouraged to contribute to the culture of sharing and to engage in the
production of OER, which will require the formulation of clear guidelines for OER production.
Good examples and excellent resources available for e-learning should be visible and easily
accessed on the web. UU-produced open educational resources as well as UU-research should also
be accessible for global e-learning. Web design work for this purpose should be prioritized.
UU should consider new channels and arenas for making the voices of its researchers and teachers
heard
From distance pedagogy to blended learning
Teachers should actively explore how students can contribute to course content and structure, and
web-based systems should support and facilitate such practices
The implementation of e-portfolios for documentation of ability training and other learning activities
should be supported and prioritised in portal/platform-systems.
The use of flipped classroom pedagogy should be more widely encouraged, in order to investigate
how it can support student learning within a broader range of teaching traditions.
When rebuilding and building new localities, the need for flexible, digitally accessible, and technologically adaptive locations should be considered.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
34
The development of educational infrastructure (premises, equipment, technical support and
competence of teachers and students) must consider flexibility and rapidly changing requirements
to promote a global class room.
Reflection and research: learning about e-learning
The allocation of resources to discipline-based educational research in all three disciplinary
domains, to promote general educational research as well as research on e-learning in higher
education.
Equal opportunities/accessibility
Central support for increased accessibility should be given, thereby meeting the requirements of
multiple ways of learning, improving accessibility and promoting awareness of equal rights. The
equality groups should attend to aid equal rights awareness in the productions.
Establishing a model for professional development
Allocation of funds to initiate this multilevel organizational project, and formation of a group tasked
with (i) establishing a working model and (ii) coordinating efforts to meet departmental needs.
Platforms
UU should actively continue to influence the Ladok3 development in order to ensure that the student
administrative functions of the Student Portal will be given a continued and developed functionality
in the LADOK3 environment.
In order to promote e-learning, we recommend that a technical review and evaluation is pursued to
find a suitable and leading LMS for UU. This evaluation should consider the need for a technical
environment that takes into account the high functionality of our present Student Portal as well as
the future LADOK3 system, and requests from Ping Pong and Moodle users. We must also ensure
that high general IT capacities and security are available.
Multimedia production
It should be investigated whether Medfarm “Play-it” system or other options could be made
available as an UU-system, which should also be compatible with the chosen MOOC platform
Digital examinations
A development to promote e-examinations should be implemented throughout UU. The question of
security and handling of digital exams should be prioritized.
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
35
9. References
Graham C.R., Woodfield W. & Harrison J.B. (2013). A framework for institutional adoption and
implementation of blended learning in higher education. Internet and Higher Education 18: 4-14.
Lack K.A. (2013). Current status of research on online learning in postsecondary education. Ithaka
S+R
Lee, J. ed. (2010), Kunskapens nya världar : Mötet mellan pedagogik och teknik vid Uppsala
Learning Lab, http://uu.diva-portal.org/smash/record.jsf?pid=diva2%3A395792&dswid=382
McAleese M. et al. (2014). High level group on the Modernisation of Higher Education. European
Commission report on New modes of learning and teaching in higher education. Oct 2014
doi:10.2766/81897
Means B., Toyama Y., Murphy R., Bakia M. & Jones K. (2009). Evaluation of evidence-based
practices in online learning. U.S. Department of Education (revised 2010)
Porter W.W., Graham C.R., Spring K.A. & Welch K.R. (2014). Blended learning in higher
education: Institutional adoption and implementation. Computers & Education 75: 185-195.
Tamim R.M., Bernard R.M., Borokhovski E., Abrami P.C. & Schmid R.F. (2011). What forty years
of research says about the impact of technology on learning: a second-order meta-analysis and
validation. Review of Educational Research 81: 4-28.
Links
Centre for discipline-based education research in mathematics, engineering, science and technology
at UU: www.mint.uu.se
DiaNa: http://www.ibg.uu.se/diana
European commission report retrieved from http://europa.eu/rapid/press-release_IP-14-1188_en.htm
Flipped classroom: http://www.youtube.com/watch?v=57MvwhSbv3k
CreED report:- Creative Educational Development 2010-2012 - An overall Evaluation of
Educational Development at Uppsala University:, retrieved from
http://aktivstudentmedverkan.uadm.uu.se/references/litterature/documents/?languageId=1
MOOCs for Norway: https://www.regjeringen.no/en/dokumenter/nou-2014-5/id762916/
Legal handbook: http://www.legalahandboken.se/
Teaching and Learning at Uppsala University:
http://regler.uu.se/Detaljsida/?contentId=14253&kategoriId=137
TUR: http://www.teknat.uu.se/about-us-contact/pedagogisk-utveckling/tur
UPPSALA UNIVERSITET THE FURTHER DEVELOPMENT OF E-LEARNING AT UPPSALA UNIVERSITY
2014-12-19
36
Supplement A
E-learning activities funded by the Vice-chancellor through e2014
MOOCs
UU is supporting the development of three pilot MOOCs (massive open online courses; one per
disciplinary domain) with the aim of learning more about this form of knowledge distribution. This
experience will inform future guidance on MOOCs. The three chosen MOOCs are:
Antibiotic resistance (Disciplinary domain of Medicine and Pharmacy).
Crises, politics and business cycles (Disciplinary Domain of Humanities and Social
Sciences)
Computational finance (Disciplinary Domain of Science and Technology).
The aim is to learn more about the production and use of MOOCs, to guide us on future strategy
decisions. At present, the participants will not receive credits or degrees at UU, though they will be
issued a certificate based on certain requirements being met.
The MOOC working group is currently negotiating with the MOOC-platform provider FutureLearn,
with the intention of reaching an agreement. The courses will be launched in the second half of
2015. After each course has been delivered twice, the results will be evaluated. We see a potential in
the production of MOOCs at UU as it:
Makes UU's qualities visible and market our education and research.
Gives the opportunity for public education and general competence developments, as well
as the option to contribute to online learning communities.
Enhances qualities in our campus and distance courses by the use of MOOC-material and
working methods. We see a potential for pedagogical development and the possibility for
use in, e.g.,, preparatory courses.
Promoting models for sustainable knowledge transfer
During 2014/15, the vice-chancellor has provided funding for ten teacher-led e-learning projects in
Visby. The projects have disparate goals, ranging from the development of tools for distance courses
to a major overhaul of a department’s educational activities. What unites them is that all projects
were required, from the outset, to formulate ideas and strategies for how the pedagogical experiences
gained from these projects could be presented, diffused and preserved for the benefit of other
teachers.
Campus Gotland was chosen as the base for the projects, because the compact campus makes it easy
to keep the group together, allowing them to learn from each other’s projects. At the same time, the
18 departments represented in Visby will also provide channels for the diffusion of project results
back into UU. An educational developer has been hired to support the projects. The results of the
projects will be the subject of two workshops during 2015, one in Visby, and the other in Uppsala.