the five essential skills of outstanding leaders
TRANSCRIPT
The Five Skills Of
Outstanding LeadersWith Award Winning Leadership Strategist,
Basem Al Attar
The Webinar Will Start Shortly
Tuesday, 24 March 2015
4:30 to 5:30 pm UAE time
Basem Al AttarLeadership Strategist & Coach for:
• Thousands of people from 40 different
countries around the world
• Including Managers, Directors
• CEOs, Members of Royalty
• Across a Dozen Different Industries
• Including Private & Public Sector
• Global HR Leaders Award
• Asian Leadership Awards
• World HR Congress
• Strategic Leadership Award
Recognized for his Efforts in Developing Regional Leadership
Are Leaders Born or Made?
The most frequently asked question:
Forget what
Great Leaders
are supposed to Be !
Focus on
what Great Leaders
actually … DO !
Setting Direction
Organizing & Planning
Motivating PeopleDeveloping Performance
The Five
Essential
Skills
What to Do
How to Do
Want to DoCan Do
Like to Do
Managing Relations
The Five Essential Skills
1. Setting Direction
2. Organizing & Planning
3. Motivating People
4. Developing Performance
5. Managing Relationships
What to Do
How to Do
Want to Do
Can Do
Like to Do
0
1
2
3
4
5
What to Do How to Do Want to Do Can Do Like to Do
0
1
2
3
4
5
What to Do How to Do Want to Do Can Do Like to Do
Managing Relations
Setting Direction
Organizing & Planning
Motivating PeopleDeveloping Performance
The Five
Essential
Skills
What to Do
How to Do
Want to DoCan Do
Like to Do
Setting Direction
Skill No. 1
What do we focus on?And what don’t we need to focus on?
What to Do?
Top Down
Centralized Leadership
Command & Control
Bottom Up
Participative Leadership
Delegation & Engagement
What do we focus on?
Long Term Short Term
Vision, Mission, Values
5 Year Strategy
Corporate Social Responsibility
Environmental
Legal, Technological Impact
Today’s Tasks
This Week’s Goal
Quarterly Targets
Annual Objectives
Key Performance Indicators (KPI’s)
What is the single most
important thing,
that we need to do,
that if done correctly,
would result in the most value?
Organizing & Planning
Skill No. 2
From Big Picture to Details
How to Do it?
Who?
When?
Where?
How Much?
People Support The Plans
They Help To Create
The Five Fingers Approach
Keep it Simple!!
“No Plan
Survives
in the
Battlefield”Sun Tzu
Motivating People
Skill No. 3
One person’s pleasure, is
another person’s pain!
Human Beings respond to their
Perception of Pain & Pleasure
What do your people want?
What are their ambitions & desires?
What do they fear?
How can you connect the Direction & Plan to their individual motives?
3 Golden Rules
Make it Clear
Make it Relevant
Make it Personal
“Our shareholders are not happy, because our stock price is dropping. We’ve
got to find a way to increase revenue”
“If we don’t show a rise in revenue, by the end of this quarter, we may face
restructuring, some of our branches could be closed down & we may even have to let
some people go.”
“But, if we deliver on our promise to shareholders, we will be credited with turning this
situation around, we will gain senior management’s trust and support and the budget
we requested will be approved.”
Developing Performance
Skill No. 4
You’re the Coach,
Not the Referee
Observe, Identify, Improve
Development
Managing Relations
Skill No. 5
Relationship Map
Managing Relations
Setting Direction
Organizing & Planning
Motivating PeopleDeveloping Performance
The Five
Essential
Skills
What to Do
How to Do
Want to DoCan Do
Like to Do
Questions