the five dysfunctions of a team

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TeamBuilders WorldWide offers training and development programs that help organizations improve team and leadership dynamics and realize their high-performance potential. The Five Dysfunctions of a Team is just one of several tools used by TBW to tailor a results driven program for global businesses.

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Page 1: The Five Dysfunctions Of A Team
Page 2: The Five Dysfunctions Of A Team

A Leadership FableBy Patrick Lencioni

Page 3: The Five Dysfunctions Of A Team
Page 4: The Five Dysfunctions Of A Team

A Team is a group of people with diverse skills whose members struggle for shared

aspirations (a common goal) with measurable performance and joint

accountability.

Page 5: The Five Dysfunctions Of A Team

Team Development

The concept of “Teamwork” is a fairly simple one (as is the 5-D model)

It’s the execution that is so difficult because it takes high levels of discipline and persistence

We unknowingly slip into these five natural, but dangerous, pitfalls

Page 6: The Five Dysfunctions Of A Team

Contributing factors that impact team development

Change

Individual contributors

History/culture

Page 7: The Five Dysfunctions Of A Team

Contributing factors that impact team development

CHANGE

Page 8: The Five Dysfunctions Of A Team

Absence of Trust

Fear of Conflict

Avoidance of Accountability

Lack of Commitment

InattentionTo Results

Page 9: The Five Dysfunctions Of A Team

Absence of Trust

Page 10: The Five Dysfunctions Of A Team

Absence of Trust among team members

Unwillingness to be vulnerable within the group

Not sharing ideas, mistakes, weaknesses or even best practices

Group members operate very guarded

Page 11: The Five Dysfunctions Of A Team

Absence of Trust

Page 12: The Five Dysfunctions Of A Team

Fear of Conflict

Page 13: The Five Dysfunctions Of A Team

Fear of Conflict among team members

Teams that lack trust are incapable of engaging in unfiltered and passionate debate

Guarded comments

Silent lies/pocket vetoes

No one takes the risk to disagree inside the meeting

Page 14: The Five Dysfunctions Of A Team

Stages of Team Development

Page 15: The Five Dysfunctions Of A Team

Lack of Commitment

Page 16: The Five Dysfunctions Of A Team

Lack of Commitment among team members

Without airing opinions in the course of debate, team members rarely buy in and commit to decision

At the end of the day we don’t have to agree with the decisions…

Group members leave uncommittedand unmotivated

Page 17: The Five Dysfunctions Of A Team

Avoidance of Accountability

Page 18: The Five Dysfunctions Of A Team

Avoidance of Accountability among team members

What’s the beauty of not buying into a plan?

No one is held accountable

Without committing to a clear plan, team members do not call each other on counterproductive stuff

Page 19: The Five Dysfunctions Of A Team

InattentionTo Results

Page 20: The Five Dysfunctions Of A Team

Inattention to Results

Failure to hold one another accountable allows us to operate in silos

Team members put their own individual needs (ego, personal feelings, career development or survival) above the collective goals of the team

We operate independent of one another

Page 21: The Five Dysfunctions Of A Team

The Five Dysfunctions of a Team

Absence of Trust

Fear of Conflict

Avoidance of Accountability

Lack of Commitment

InattentionTo Results

Page 22: The Five Dysfunctions Of A Team

The Five Dysfunctions of a Team

Absence of Trust

Fear of Conflict

Avoidance of Accountability

Lack of Commitment

InattentionTo Results