the first oil treatment is covered 25...cha-ching! the only difference is that the vehicle mileage...

2
Save thousands on maintenance services over the life of your vehicle. Potential increase in residual value or resale value of your car. The convenience of having paid for maintenance wrapped into your monthly payment. Manufacture trained technicians using OEM parts on your car. Convienence and security through Road America. AS LOW AS $ 25/ month FOR 5 YEARS OR 75,000 MILES Oil Change – Includes Oil Filter Engine Air filter Cabin Air Filter Oil Treatment The first Oil Treatment is covered under the Car Doc. We bet the added performance will make this a “no brainer” in the future. Tire Rotation Four-Wheel Alignment The first four-wheel alignment is covered under the Car Doc. Moving forward, your Service Advisor will make recommendations on alignment issues. Fuel Induction Service The Car Doc program covers the first flush at 15,000 miles. Getting your fuel system squeaky clean keeps your engine running smooth and you feeling good. Brake Service Replace Brake Pads & Turn Rotors. Front: 30K / Rear 60K Multi-point Inspection Road America Available 24/7/365, Road America provides complimentary towing and emergency services, including: lock-outs, fuel replacement, flat tire assistance and more! Key Replacement It happens. We know. So, if you lose your keys, we’ll replace it under the Car Doc program. (ey are expensive these days.) 12% Discount of Parts and Service & Accessories From all weather floor mats to mufflers, the Car Doc program offers a discount of 12% on anything in our shop. CARFAX Access a complete vehicle history report through CARFAX. It’s complimentary with the Car Doc program. Vehicle Appraisal Curious about the value of your vehicle? We’ll do a complete inspection of your vehicle and provide you with a real-time appraisal figure. $500 Towards Next Purchase of a New or Used Car When it comes time to purchase your next vehicle, the Car Doc program provides a $500 Gift Certificate to be deducted from the purchase price. Cha-ching! Free Loaner Car Enjoy preferred and complimentary access to our fleet of loaner cars. Convenience is king with the Car Doc! $500 $160 $70 $20 $140 $80 $180 $500 FREE $250 $300 $550 $100 FREE $500 $150 This isn’t the fun stuff, but it’s the stuff that keeps your car, truck, minivan or SUV operating at peak performance. It’s the stuff that protects your vehicle’s resale value, maximizes fuel economy and improves overall vehicle performance. We have taken the liberty to simplify your owner’s manual by scheduling all services in an easy to follow 5,000 mile interval to help you manage your time and wallet. The Doc’s got you covered, so go ahead; open up and say, AHHH! Recommended Maintenance Have you always wanted to roll up to the Express Lane like you own the place even if you’re just stopping by for a complimentary car wash? As a member of the Car Doc program, consider it your birthright. Have you been eying the snazzy all- weather floor mats in our Parts Department? Splurge a little – as a Car Doc member you receive 12% off all retail service, parts and accessory purchases. Free CARFAX reports and friendly service are just the tip of the iceberg. Keep your eyes peeled, we call out more of the Car Doc amenities throughout this brochure and the dealership. Too curious to wait for the full scoop? Ask your Car Doc Customer Care Representative for all the details. Membership Amenity Okay, we’re going to shoot you straight, Doc. Most membership and maintenance programs do not cover wear items. Lucky for you, Car Doc is not your average membership and maintenance program. Front and Rear Brakes are covered under the Car Doc program – we’ll replace the front brake pads and turn the rotors at 30,000 and perform the same service on the rear brakes at 60,000. Yes, we’ll even do this for you, Mr. Left Right Left Right. Wear Items Like a daily vitamin or a balanced diet, preventative maintenance is oftentimes overlooked. Why? Because it’s the blah, blah, blah. We’ve been harping on it for so long, you’ve probably tuned us out. Sure, deep down we all know that preventing a car cold is preferred over remedying a car catastrophe, so get the Car Doc and get ahead of the game. Preventative maintenance services may even extend the warranty of some vehicle parts and components. While some of the recommended repairs may be considered “elective,” the long term gains are sure to outweigh the nominal out-of-pocket expense. So, go the extra mile for your car. It’ll return the favor. Preventative Maintenance Best-in-class roadside assistance program coupled with a “we sure hope you never need it” complimentary key replacement let you breathe easy on that Sunday drive…okay, on your Monday, Tuesday, Wednesday, Thursday, Friday and Saturday drives too. The Car Doc program provides comprehensive convenience and coverage including: Towing Services; Key Replacement Services; Lock Out Services; Out of Gas assistance; Flat Tire assistance, and more! And, don’t forget; you can access our loaner cars during major service appointments. Plus, because the entire Car Doc program can be financed over the course of your car loan or lease, it adds little to your monthly payment, adds huge savings to your wallet, and keeps you on budget month–in–and–month–out. Convenience & Safety Coverage & Benefits 3 Year - $795 w/brakes $945 5 Year - $995 w/brakes $1295 Diesel - $1295 Brakes Not Available COSTS 5yr 3yr Diesel Quantity of Service Covered VALUE $3500 *is is not the Car Doc contract. See contract for complete program details and requirements. Q: What is Road America and how does it work? A: Road America is a network of tow trucks and emergency service providers. This team is carefully selected and highly trained to provide assistance when you are in need of a tow, putting on a spare tire, ran out of gas, or if you locked your keys in the car. Road America is your 24/7/365 lifeline to help in those unexpected moments. The Car Doc covers the first $100 of expense each time you use the service. Oftentimes this coverage requires no out- of-pocket expense. See contract for complete details. Q: Why should I prepay for my vehicle’s maintenance? A: Over the years, we’ve heard a lot of reasons for purchasing a pre-paid maintenance program. The two most common reasons are BUDGET and DISCOUNTS. Paying for regularly scheduled maintenance at the time of vehicle purchase allows you to lock–in the cost for those items at today’s prices with a HUGE discount just like buying your cable and Internet in a “bundle.” Plus you can finance the cost over the life of your loan so most of your maintenance costs spread out evenly each month. Plus, the 360-degree services provided by the Car Doc program protect the value of your vehicle and maximize its resale value. Q: What is key replacement? A: Key replacement will provide you with a replacement key if all of yours are ever lost or un-useable. It also provides services if you ever lock yourself out of your car or even your home. In rare circumstances it can provide up to $500 of expense reimbursement if you are in a collision out of town and need transportation home. Best route is to call the dealership first if you need a new key and let us do the heavy lifting. Q: What type of oil is used in Car Doc oil changes? A: In all cases, the Car Doc uses the manufacturer recommended oil – traditional, blend, synthetic, etc. Car Doc even ups the ante using great brands like Pennzoil to deliver the best performance and value possible. Car Doc oil changes are comprehensive – no extra costs like some other maintenance plans. Q: Is the Car Doc only available on new vehicles? A: No, the Car Doc can be purchased with any new or used vehicle – including diesel – as well as leased vehicles. Used vehicles will just start their interval services at the current mileage and continue for the duration of the plan. Q: How is the Car Doc program administered for Used vehicles? A: Car Doc services are performed using the same intervals and frequency as New vehicles. The only difference is that the vehicle mileage at purchase is “mile one” for the intervals. For example, if you purchase a used vehicle with 46,000 miles, at 51,000 miles - 5,000 miles post-purchase - your vehicle would receive its first Car Doc Oil and Filter change. Q: Why would I need a CARFAX on my own car? A: Confirming CARFAX has accurately captured all service records and data is a good idea – especially when it comes time to selling your car. If an inadvertent mistake has been made, catch it early and easily under the Car Doc’s complimentary CARFAX program – a $39.99 value each time a CARFAX report is pulled. A $3,500 Value! TOTAL VALUE 15 5 1 1 7 1 1 2 1 1 9 3 1 1 4 1 1 1 0 1 10 5 NA NA 7 1 1 0 1 1 Anytime

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Page 1: The first Oil Treatment is covered 25...Cha-ching! The only difference is that the vehicle mileage at purchase is “mile one” for the intervals. Free Loaner Car Enjoy preferred

• Save thousands on maintenance services over the life of your vehicle.

• Potential increase in residual value or resale value of your car.

• The convenience of having paid for maintenance wrapped into your monthly payment.

• Manufacture trained technicians using OEM parts on your car.

• Convienence and security through Road America.

AS LOW AS

$25/monthFOR 5 YEARS OR 75,000 MILES

Oil Change – Includes Oil Filter Engine Air filterCabin Air FilterOil Treatment The first Oil Treatment is covered under the Car Doc. We bet the added performance will make this a “no brainer” in the future.

Tire Rotation

Four-Wheel Alignment The first four-wheel alignment is covered under the Car Doc. Moving forward, your Service Advisor will make recommendations on alignment issues.

Fuel Induction Service The Car Doc program covers the first flush at 15,000 miles. Getting your fuel system squeaky clean keeps your engine running smooth and you feeling good.

Brake ServiceReplace Brake Pads & Turn Rotors. Front: 30K / Rear 60K

Multi-point Inspection Road America Available 24/7/365, Road America provides complimentarytowing and emergency services, including: lock-outs, fuel replacement, flat tire assistance and more!

Key Replacement It happens. We know. So, if you lose your keys, we’ll replace it under the Car Doc program. (They are expensive these days.)

12% Discount of Parts and Service & Accessories From all weather floor mats to mufflers, the Car Doc program offers a discount of 12% on anything in our shop.

CARFAX Access a complete vehicle history report through CARFAX. It’s complimentary with the Car Doc program.

Vehicle AppraisalCurious about the value of your vehicle? We’ll do a complete inspection of your vehicle and provide you with a real-time appraisal figure.

$500 Towards Next Purchase of a New or Used Car When it comes time to purchase your next vehicle, the Car Doc program provides a $500 Gift Certificate to be deducted from the purchase price. Cha-ching! Free Loaner CarEnjoy preferred and complimentary access to our fleet of loaner cars. Convenience is king with the Car Doc!

$500$160$70$20

$140$80

$180

$500

FREE$250

$300

$550

$100

FREE

$500

$150

This isn’t the fun stuff, but it’s the stuff that keeps your car, truck, minivan or SUV operating at peak performance. It’s the stuff that protects your vehicle’s resale value, maximizes fuel economy and improves overall vehicle performance. We have taken the liberty to simplify your owner’s manual by scheduling all services in an easy to follow 5,000 mile interval to help you manage your time and wallet. The Doc’s got you covered, so go ahead; open up and say, AHHH!

Recommended Maintenance

Have you always wanted to roll up to the Express Lane like you own the place even if you’re just stopping by for a complimentary car wash? As a member of the Car Doc program, consider it your birthright. Have you been eying the snazzy all-weather floor mats in our Parts Department? Splurge a little – as a Car Doc member you receive 12% off all retail service, parts and accessory purchases. Free CARFAX reports and friendly service are just the tip of the iceberg. Keep your eyes peeled, we call out more of the Car Doc amenities throughout this brochure and the dealership. Too curious to wait for the full scoop? Ask your Car Doc Customer Care Representative for all the details.

Membership Amenity

Okay, we’re going to shoot you straight, Doc. Most membership and maintenance programs do not cover wear items. Lucky for you, Car Doc is not your average membership and maintenance program. Front and Rear Brakes are covered under the Car Doc program – we’ll replace the front brake pads and turn the rotors at 30,000 and perform the same service on the rear brakes at 60,000. Yes, we’ll even do this for you, Mr. Left Right Left Right.

Wear Items

Like a daily vitamin or a balanced diet, preventative maintenance is oftentimes overlooked. Why? Because it’s the blah, blah, blah. We’ve been harping on it for so long, you’ve probably tuned us out. Sure, deep down we all know that preventing a car cold is preferred over remedying a car catastrophe, so get the Car Doc and get ahead of the game. Preventative maintenance services may even extend the warranty of some vehicle parts and components. While some of the recommended repairs may be considered “elective,” the long term gains are sure to outweigh the nominal out-of-pocket expense. So, go the extra mile for your car. It’ll return the favor.

Preventative Maintenance

Best-in-class roadside assistance program coupled with a “we sure hope you never need it” complimentary key replacement let you breathe easy on that Sunday drive…okay, on your Monday, Tuesday, Wednesday, Thursday, Friday and Saturday drives too. The Car Doc program provides comprehensive convenience and coverage including: Towing Services; Key Replacement Services; Lock Out Services; Out of Gas assistance; Flat Tire assistance, and more! And, don’t forget; you can access our loaner cars during major service appointments. Plus, because the entire Car Doc program can be financed over the course of your car loan or lease, it adds little to your monthly payment, adds huge savings to your wallet, and keeps you on budget month–in–and–month–out.

Convenience & Safety

Coverage & Benefits

3 Year - $795 w/brakes $9455 Year - $995 w/brakes $1295Diesel - $1295 Brakes Not AvailableC

OST

S

5yr 3yr DieselQuantity of Service Covered

VALUE

$3500

*This is not the Car Doc contract. See contract for complete program details and requirements.

Q: What is Road America and how does it work?A: Road America is a network of tow trucks and emergency service providers. This team is carefully selected and highly trained to provide assistance when you are in need of a tow, putting on a spare tire, ran out of gas, or if you locked your keys in the car. Road America is your 24/7/365 lifeline to help in those unexpected moments. The Car Doc covers the first $100 of expense each time you use the service. Oftentimes this coverage requires no out- of-pocket expense. See contract for complete details.

Q: Why should I prepay for my vehicle’s maintenance?A: Over the years, we’ve heard a lot of reasons for purchasing a pre-paid maintenance program. The two most common reasons are BUDGET and DISCOUNTS. Paying for regularly scheduled maintenance at the time of vehicle purchase allows you to lock–in the cost for those items at today’s prices with a HUGE discount just like buying your cable and Internet in a “bundle.” Plus you can finance the cost over the life of your loan so most of your maintenance costs spread out evenly each month. Plus, the 360-degree services provided by the Car Doc program protect the value of your vehicle and maximize its resale value.

Q: What is key replacement?A: Key replacement will provide you with a replacement key if all of yours are ever lost or un-useable. It also provides services if you ever lock yourself out of your car or even your home. In rare circumstances it can provide up to $500 of expense reimbursement if you are in a collision out of town and need transportation home. Best route is to call the dealership first if you need a new key and let us do the heavy lifting.

Q: What type of oil is used in Car Doc oil changes?A: In all cases, the Car Doc uses the manufacturer recommended oil – traditional, blend, synthetic, etc. Car Doc even ups the ante using great brands like Pennzoil to deliver the best performance and value possible. Car Doc oil changes are comprehensive – no extra costs like some other maintenance plans.

Q: Is the Car Doc only available on new vehicles?A: No, the Car Doc can be purchased with any new or used vehicle – including diesel – as well as leased vehicles. Used vehicles will just start their interval services at the current mileage and continue for the duration of the plan.

Q: How is the Car Doc program administered for Used vehicles? A: Car Doc services are performed using the same intervals and frequency as New vehicles. The only difference is that the vehicle mileage at purchase is “mile one” for the intervals. For example, if you purchase a used vehicle with 46,000 miles, at 51,000 miles - 5,000 miles post-purchase - your vehicle would receive its first Car Doc Oil and Filter change.

Q: Why would I need a CARFAX on my own car?A: Confirming CARFAX has accurately captured all service records and data is a good idea – especially when it comes time to selling your car. If an inadvertent mistake has been made, catch it early and easily under the Car Doc’s complimentary CARFAX program – a $39.99 value each time a CARFAX report is pulled.

A $3,500 Value!

TOTAL VALUE

15 5 1 1

7 1

1

2

1

1

9 3 1 1

4 1

1

1

0

1

10 5

NA NA

7 1

1

0

1

1

Anytime

Page 2: The first Oil Treatment is covered 25...Cha-ching! The only difference is that the vehicle mileage at purchase is “mile one” for the intervals. Free Loaner Car Enjoy preferred

What’s In the Bag, Doc? Here’s the service schedule for your car through 75,000 miles and what the Car Doc covers.

Remember, everything else is always 12% OFF.

- Covered by the Car Doc

- Recommend Service

Service ItemsReplace Engine Oil

Replace Engine Oil Filter

Replace Drain Crush Washer

Adjust Tire Pressures

Top Off Fluids

Perform Multi-Point Inspection

Rotate Tires

Replace Engine Air Filter

Replace Cabin Air Filter

Brake Pad Replacement & Turn Rotors

Oil Treatment

Balance Tires

Perform 4 Wheel Alignment

Perform Fuel Induction Service

Deodorize & Disinfect

Wiper Blade Replacement

Battery Service

Replace Transmission Fluid & Flush

Serpentine Drive Belt (Fan Belt)

Power Steering Flush

Perform Brake Fluid Flush

Perform Coolant Flush

Spark Plug Replacement

5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000

MILEAGE5yr Plan3yr Plan

*If you purchase a used vehicle your mileage will not match the above chart.

**Some services may be required sooner or later depending on driving habits and conditions.

***The diesel plan/schedule looks different than this. See Car Doc Customer Care Representative for details.

- Check all fluid levels, condition of fluids and leaks- Check and adjust parking brake- Check condition of alignment- Check radiator fan performance- Evaluate exhaust system- Inspect air filter- Inspect all lights- Inspect brake hoses and lines- Inspect cooling systems hoses and connections- Inspect distributor cap, rotor and spark plug wires- Inspect drive belts

- Inspect drive shaft boots- Inspect exhaust system- Inspect front and rear brakes- Inspect fuel lines- Inspect safety and lighting equipment- Inspect suspension components- Inspect tie rod ends, steering gear box and boots- Inspect Tire wear- Inspect under the body for wear or damage- Inspect wiper condition- Lubricate latches and hinges

Q: What if I don’t use all the Car Doc services within the specific time and mileage period? A: The Car Doc allows for a 2-year grace period to continue to receive and utilize the maintenance services. Road America and Key Replacement services end as originally scheduled. The Car Doc Membership Amenities – 12% Off, CARFAX, Vehicle Appraisals and Complimentary Loaner Cars continue for the lifetime of vehicle ownership.

Q: Where can I use the Car Doc Program? A: The Car Doc services can only be redeemed at the dealership where the program and vehicle were originally purchased.

Q: I did not purchase the Car Doc at the time of my vehicle purchase. Is it too late to participate? A: It’s never too late to take advantage of the Car Doc. You can purchase Car Doc and join our membership anytime. Please see a Car Doc Customer Care Representative to discuss enrollment and financing opportunities.

Q: Why do you schedule everything, in 5,000 intervals – that doesn’t match my Owners Manual?A: We know. Our Owners Manuals are guides to maintaining our vehicles, but lets face it, not everyone follows this to the T. We broke down all of our services into 5,000 intervals to match the manufacturers’ recommendations as close as possible while also trying to budget the average drivers driving habits to fit our program. Feel free to deviate from the plan as often as you’d like.

Q: Who do I call for help?A: We have listed all the important numbers on the back of this brochure. If you are unsure who to call the best place to start is always the dealership.

Q: What’s in a Multi-Point Inspection?A: It depends. At different mileage intervals our technicians are trained to inspect various items on your vehicle. Rest assured that they rarely miss something and always inspect the core components and functions of your vehicle each visit. Below is a list of a typical inspection:

[Front] [Rear]