the facebook journey … 14% finished

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The Facebook journey … 14% finished CTO Forum 2013, Abuja Simon Milner Public Policy October, 2013

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The facebook journey … 14% finished

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Page 1: The facebook journey … 14% finished

The Facebook journey … 14% finished CTO Forum 2013, Abuja

Simon Milner

Public Policy

October, 2013

Page 2: The facebook journey … 14% finished

1 Development, the Internet and Facebook

2 Privacy

3 Safety

4 Growth and jobs

5 Politics and government

6 Internet.org

Agenda

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1 Development, the Internet and Facebook

2 Privacy

3 Safety

4 Growth and jobs

5 Politics and government

6 Internet.org

Agenda

Page 4: The facebook journey … 14% finished

Development and the Internet

Development and the Internet

Access

Direct utility

Technology choices

Externalities Security and

safety

Business models

Political engagement

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Development, the Internet and Facebook

Development and the Internet

Access

Direct utility

Technology choices

Externalities Security and

safety

Business models

Political engagement

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Facebook is

mobile first

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People on Facebook …

1.15B 819M

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500

250

0

750

2004 2005 2006 2007 2008 2009 2010 2011

1,000

2012

users >1.15B

users >800M

Facebook’s growth

2013

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Insert fb world map here re 80% of users outside US

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Focus on Africa

80M 58M

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Policies

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Facebook is based on a real name culture

Before Now

Spooks123

> Simon Milner

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Threats of Violence

Promotion of Self Harm

Bullying & Harassment

Hate Speech

Graphic Violence

Sex & Nudity

Theft, Vandalism & Fraud

Violations of Identity & Privacy

Violations of Intellectual Property

Phishing and Spam

What we don’t allow

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We connect people …

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1 Development, the Internet and Facebook

2 Privacy

3 Safety

4 Growth and jobs

5 Politics and government

6 Internet.org

Agenda

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Privacy principles

Control

Accountability

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Embodied in our data use policy

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“User education”: What you share and how to control the audience

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“View As”: how your timeline appears to other people

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Accountable to our regulators

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1 Development, the Internet and Facebook

2 Privacy

3 Safety

4 Growth and jobs

5 Politics and government

6 Internet.org

Agenda

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Reporting policy violations ▪ There are two main ways to contact

Facebook

▪ In the help center we provide

information and contact links sorted

by topic

▪ From content on our site people can

report abuse or violations of our

standards

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A whole community approach

• Social reporting is a way for people

to quickly and easily ask for help

from someone they trust

• By encouraging people to seek

help from friends, we hope that

many of these situations can be

resolved face to face

• We let people know what happens

to their reports

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Facebook User Operations Global team:

▪ Menlo Park, California

▪ Austin, Texas

▪ Hyderabad, India

▪ Dublin

▪ Representatives from over 25 countries

▪ 23 Supported Languages

▪ Prioritization of issues according to need and urgency

▪ Manually investigating reports ▪ Building smart tools and systems to support the community

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Partnerships

Global Safety Advisory Board

Local partnerships

Slide 7

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1 Development, the Internet and Facebook

2 Privacy

3 Safety

4 Growth and jobs

5 Politics and government

6 Internet.org

Agenda

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1 Development, the Internet and Facebook

2 Privacy

3 Safety

4 Growth and jobs

5 Politics and government

6 Internet.org

Agenda

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Goodluck Jonathon page

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Verification A blue check-mark on a Facebook page or a Facebook profile using the “follow” feature indicates that the page is official

No fake pages receive the blue check-mark

Verification on Facebook is currently available for national-level ministries, ministers, politicians; journalists with significant numbers of fans; major brands and celebrities; and large-scale international NGOs

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The British Monarchy: Marks important events and

milestones with a quick status update and photo, mixing the

engaging with the informative.

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Power of the photo

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1 Development, the Internet and Facebook

2 Privacy

3 Safety

4 Growth and jobs

5 Politics and government

6 Internet.org

Agenda

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Internet.org ambitions

Three areas of focus

• Making data more affordable.

• Making data more efficient.

• Focusing on innovative business models to help get people online

Working with global and local partners

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