the experience ofinnovation

Mary Ann Mavrinac

AILP 2015 : Waterloo : JulyM.J. D’Elia

innovation buzzword=

innovation creativity>imagination>

invention>

innovationDIFFERENT>NEW>

innovation DISRUPTIVE!

innovation CORE VALUE=

innovation = core value

core value≠CORE PRACTICE

How might we make innovation a core practice?

Can you accelerate this journey for an organization?

THE IDEA

innovationculture of is

like a housebuilding

THE blueprint

blueprint plan=

blueprint process>

blueprint relationships>

blueprint refinements>

blueprint plan=vision=

blueprint flat!

THE build

site preparationclear debris

pour foundation

1

site preparationWhich processes, policies, procedures

need to be cleared away?

site preparationWhich new approaches and

processes need to be installed?

site preparationNo project charters

Use models instead of plans

[Examples]

rough-in constructionframe walls

install vents, wires, pipes

2

rough-in constructionWhat support elements

need to be built?

rough-in constructionHow will data, information

and resources flow?

rough-in constructionEstablish strategic directions

“Decide and design with data”

[Examples]

exterior surfacesinsulate and wrap houseinstall siding & brick

3

exterior surfacesHow might you insulate your

budding culture of innovation?

exterior surfacesHow might you make it

distinctive?

exterior surfacesDefined projects (e.g. VLC) Permission to experiment

[Examples]

interior finishesinstall drywall

lay hard surface flooring

4

interior finishesWhat mindsets and ways of working will you encourage?

interior finishesWhat methods and processes will you adopt and implement?

interior finishesUse ‘Customer Development’

Model transparency

[Examples]

landscapingdriveways & pathways

grade the land

5

landscapingHow might you introduce

others to this new culture?

landscapingHow might you lower the

barriers to entry?

landscapingLightweight projects

(e.g. Library Listening Project)

[Examples]

final touchesfinish interiorinstall fixtures

6

final touchesHow might you allow staff

to personalize their experience?

final touchesHow might you address

deficiencies?

final touchesDedicated spaces (e.g. media lab) Shared ownership of the culture

[Examples]

move in

reflectioninspection points

generalists & specialistsfoundation & flexibility

the experience ofinnovation AILP 2015 : Waterloo : July

thank you!

Mary Ann MavrinacM.J. D’Elia