the exchange in brief darrin rogers chief facility manager, pacific region 1
TRANSCRIPT
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Our Leadership
Commander MG Bruce
Casella
Commander MG Bruce
CasellaDeputy Commander
BG Francis HendricksDeputy Commander
BG Francis HendricksChief Operating Officer Michael
Howard
Chief Operating Officer Michael
Howard
The Board of Directors
GUAM
Exchange Pacific Region
CommanderCol Mark White
USAF
Senior Vice PresidentKarin Duncan
Sr Enlisted AdvisorSGM James Pigford
USA
Vice PresidentDavid Gentry
JAPAN
KOREA
OKINAWA
KWAJALEIN
HAWAII
ALASKA
Vision, Mission
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VisionTo be our Customers’ First Choice
MissionIt is the dual enduring Mission of the Army Air Force Exchange Service to provide quality merchandise and services to its customers at competitively low prices and to generate earnings which provide a dividend to support Morale, Welfare and Recreation (MWR) programs
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Exchange Budget – Who pays?
98%98%Exchange DollarsExchange Dollars
2%2%Tax DollarsTax Dollars
MWR DividendsCivilian SalariesStore InventoriesUtilitiesCapital InvestmentsStore ImprovementsVehiclesDistributionOperations
Military SalariesOverseas ShippingOverseas UtilitiesMilitary Phone OperationsOEF Support (2%)
MILITARY STAR®
Offers You More!10% Off First Day’s PurchasesFree Standard Shipping*Competitive Interest RateExclusive PromotionsGasoline DiscountsNo Annual/No Late Payment FeesExclusive Deployment PolicyCustomer Service 24/7Helping build credit
MILITARY STAR®TAKES A BITE OUT OF GAS
SAVE 5¢ per Gallon of Gas purchased using your MIILITARY STAR® Card
PLUS! Watch for periodic promotions with even more savings!
2010 Pacific Dividend Distribution
World WideWorld Wide$253.6 Million$253.6 Million
to MWRto MWR
Army $9.5 Million
Air Force$9.3 Million
Navy$0.5 Million
Marines$16.3 Million
Total 2010 Pacific Region Contributions:
$35.7 Million
EXCHANGE Dividends – Capital Improvements
In addition to funding MWR/Services programs, Exchange earnings are used to build new stores or renovate existing facilities
Funds to build these new or replacement facilities come almost entirely from the sale of merchandise and services
Guam
Alaska
Alaska
Okinawa
Japan
Japan
Main StoresExpress Stores (Shoppettes)Military Clothing Stores TheatersCar Care CentersGas StationsFast Food RestaurantsBarber/Beauty/Spas/Nail SalonsLaundry Dry CleaningFurniture StoresBox Office VideosVendors/ConcessionsFlower ShopsOptical/Optometry
The Exchange offers you…