the evolution of marketing

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January / 24 / 2013 Evolution from Traditional to Digital Thursday, January 24, 13

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Listen to a dynamic speaker from Terralever, a Tempe based digital marketing firm, Jenna Rutschman helps provide next generation thinking to push the client's digital needle. Jenna is a seasoned account professional with traditional and digital interactive marketing advertising experience and is able to provide insightful tactical and executional strategies. Jenna has the unique ability to understand client's needs and objectives, defining strategies that achieve them

TRANSCRIPT

Page 1: The Evolution of Marketing

January / 24 / 2013

Evolution from Traditional to Digital

Thursday, January 24, 13

Page 2: The Evolution of Marketing

Agenda 01 Introductions

02 History of Advertising

03 Looking Inside: Advertising Agencies

04 Budgets

05 What Success Looks Like | Case Studies

06 What Success Looks Like | Verticals

07 Resources / Q&A

Thursday, January 24, 13

Page 3: The Evolution of Marketing

Agenda 01 Introductions

02 History of Advertising

03 Looking Inside: Advertising Agencies

04 Budgets

05 What Success Looks Like | Case Studies

06 What Success Looks Like | Verticals

07 Resources / Q&A

Thursday, January 24, 13

Page 4: The Evolution of Marketing

Thursday, January 24, 13

Page 5: The Evolution of Marketing

Thursday, January 24, 13

Page 6: The Evolution of Marketing

• Utilize data-driven statistics, industry trends and intuition to drive online marketing results

• We strive for results that will make your company reach its goals and increase revenue

• All campaigns are first tested and then refined to achieve continued business goals

• Development of solution-based online content that is optimized per execution (search, email, social, web, etc.)

Methodology | Terralever Philosophy

Science ArtResults

Thursday, January 24, 13

Page 7: The Evolution of Marketing

Agenda 01 Introductions

02 History of Advertising

03 Looking Inside: Advertising Agencies

04 Budgets

05 What Success Looks Like | Case Studies

06 What Success Looks Like | Verticals

07 Resources / Q&A

Thursday, January 24, 13

Page 8: The Evolution of Marketing

Results

Definition of Advertising

• What is advertising?

• Definition:• A form of communication used to persuade an audience

(viewers, readers or listeners) to take some action with respect

Thursday, January 24, 13

Page 9: The Evolution of Marketing

History of Advertising

1917 - the 4A’s was born

19201st Radio Spot

1925Birth of Consumerism

1939 Government WWII Propaganda

1941 1st TV Commercial

19501st Political TV Ad

1957 Birth of the longest used jingle

Thursday, January 24, 13

Page 10: The Evolution of Marketing

1963David Ogilvy

1970

1980

1981

1984

1994

History of Advertising

1995

Thursday, January 24, 13

Page 11: The Evolution of Marketing

1997First Mobile Ad

1995-2000

2000

2002 - $7.53 Million TV Spot

2001

1995

1996

History of Advertising

Thursday, January 24, 13

Page 12: The Evolution of Marketing

History of Advertising

Thursday, January 24, 13

Page 13: The Evolution of Marketing

Agenda 01 Introductions

02 History of Advertising

03 Looking Inside: Advertising Agencies

04 Budgets

05 What Success Looks Like | Case Studies

06 What Success Looks Like | Verticals

07 Resources / Q&A

Thursday, January 24, 13

Page 14: The Evolution of Marketing

Looking Inside: Traditional Advertising Agencies

Thursday, January 24, 13

Page 15: The Evolution of Marketing

Traditional Advertising Agency

:30 TV SpotsPrint

The Pitch

One Stop Shop

Public Relations

Art Director & Copy Writing TeamsCreative Director

Mad Men-Esque

Big Budget

Madison Avenue

Agency of Record

Dog and Pony Show

Advertising Executive

Specialists

Super Bowl Spots

Glamor

“The” Idea

Entertainment Consumerism

Account Planning

Broadcast

Evolving into Integrated

Thursday, January 24, 13

Page 16: The Evolution of Marketing

Looking Inside: Digital Advertising Agencies

Thursday, January 24, 13

Page 17: The Evolution of Marketing

Digital Advertising Agency

Web Development

Search Engine Optimization

User Experience

Focused

Pay-Per-Click

Generalists & Specialists Mobile & Tablet

Cutting Edge

Measurement & Optimization

Anywhere USAResults Driven

Innovative

Paid Media

Social Media

Content Marketing

Strategy Solving Business Problems

Discovery Phase

Community Management

Thursday, January 24, 13

Page 18: The Evolution of Marketing

Agenda 01 Introductions

02 History of Advertising

03 Looking Inside: Advertising Agencies

04 Budgets

05 What Success Looks Like | Case Studies

06 What Success Looks Like | Verticals

07 Resources / Q&A

Thursday, January 24, 13

Page 19: The Evolution of Marketing

Results

Shift in Budget from Traditional to Digital Marketing*

0 5 10 15 20

% of total

*all data pulled from February 2012 eMarketer

Increased measurability and accountability

Increased customer engagement

Lower cost of customer engagement

Better ability to glean customer insights

Better customer conversion

Lower cost per lead

Lower cost of impression

Real-time nature of customer data gathered

Thursday, January 24, 13

Page 20: The Evolution of Marketing

TV

Internet

Radio

Mobile

Newspapers

Magazines

0 12.5 25 37.5 50

Time Spend Share Ad Spending Share

Time Spend vs Ad Spending Share*

*all data pulled from December 2011 eMarketer

Thursday, January 24, 13

Page 21: The Evolution of Marketing

0

17.5

35

52.5

70

2011 2012 2013 2014

TV Ad Spend Online Ad Spend

US TV vs Online Ad Spending 2011-2014*

*all data pulled from January 2012 eMarketer

Thursday, January 24, 13

Page 22: The Evolution of Marketing

2012

2013

2014

2015

2016

-3.75 0 3.75 7.5 11.25 15

Online Traditional Total

Local Online & Traditional Ad Spend Growth*

*all data pulled from March 2012 eMarketer

Thursday, January 24, 13

Page 23: The Evolution of Marketing

54% of responding companies are spending under 30% of their marketing budgets on digital channels and 31% are investing more than half of their marketing budgets in digital

However, 71% of companies surveyed derive up to 50% of their total revenues from digital marketing spend.

18% of client-side respondents indicate they derive more than 70% of their earnings from their investment in digital marketing.

Thursday, January 24, 13

Page 24: The Evolution of Marketing

Agenda 01 Introductions

02 History of Advertising

03 Looking Inside: Advertising Agencies

04 Budgets

05 What Success Looks Like | Case Studies

06 What Success Looks Like | Verticals

07 Resources / Q&A

Thursday, January 24, 13

Page 25: The Evolution of Marketing

Case Study / 1

L’OrealMarketing Reinvented*

• $2.1 Billion ad spend in 2011• 10% spend in digital• Remove the traditional barriers allowing

Print and TV campaigns to dictate all marketing

• Digital is the centerpiece for all marketers• Conversion & ROI Focused• Consumer Product Goods online campaigns

are seeing a 9% lift within three months vs 8% lift from TV campaigns over 12 months

Thursday, January 24, 13

Page 26: The Evolution of Marketing

Case Study / 1

L’OrealMarketing Reinvented*

• “In the old days, television was a shrine in people’s homes. They gathered around and watched. Advertisers had the power. Now, with more channels and more choices, people are more empowered. Video has a strong place in our hearts. That box in the living room is more than just live TV, it is on our mobile phones and laptops, and people are controlling how and when they watch. TV is unboxed.” • L’Oreal USA CMO Marc Speichert

• L’Oreal realized they have to be present when the modern family is making evaluations and buying decisions

• 50% of consumers research brands online before they make a purchase

Thursday, January 24, 13

Page 27: The Evolution of Marketing

Case Study / 2

Levi StraussGlobal Go Forth Campaign

• Appeal to aging Levi’s loyalists as well as the young artistic and hip

• Market share has been hard in recent years with lower-end ripo!s and “luxury” brands

• Women’s jeans sales went from 5.4% in 2005 to 4.4% in 2010

• Men’s jeans sales went from 8.4% in 2005 to 7% in 2010

• Youth stirring tagline “Now is our time”• Launched “Go Forth” campaign with TV spot

(“short film”) in 19 language versions • Including English, Japanese, French,

Spanish and German• Used Walt Whitman’s poem “Pioneers! Oh

Pioneers!”

Featuring “The Laughing Heart,” a poem by Charles Bukowski

Thursday, January 24, 13

Page 28: The Evolution of Marketing

Case Study / 2

Levi StraussGlobal Go Forth Campaign

• Included digital-engagement program featuring present-day pioneers from around the world with smart use of Facebook

• Seeded videos throughout web within hip movement focused blogs, corporate FB and YouTube pages

• Initially the “Go Forth” campaign featured online social challenge partnering with Water.org

• Facebook advertising and Sponsored Stories will increase views among friends within 24 countries

• Focus:• Digital• Digital & Event• Content Creation

• During campaign revenue went up 9% over pervious year-long campaign

Thursday, January 24, 13

Page 29: The Evolution of Marketing

Agenda 01 Introductions

02 History of Advertising

03 Looking Inside: Advertising Agencies

04 Budgets

05 What Success Looks Like | Case Studies

06 What Success Looks Like | Verticals

07 Resources / Q&A

Thursday, January 24, 13

Page 30: The Evolution of Marketing

What Success Looks Like | Integration

Thursday, January 24, 13

Page 31: The Evolution of Marketing

What Success Looks Like | Content

Content Strategy ensures that all brand executions have a unified message across the platforms where consumers search for information.

As Bryan Eisenberg states do the “sucking wind” checklist:

• Do you o!er a clear and valuable message?• Have you established trust and credibility?• Have you answered all the main objectives?• Have you addressed the emotional “ownership” of

the sale?• Have you substantiated your claims?• Have you made the next steps clear?• Could you have said the same thing in one-third of

the words?

Thursday, January 24, 13

Page 32: The Evolution of Marketing

What Success Looks Like | Social Media

Thursday, January 24, 13

Page 33: The Evolution of Marketing

What Success Looks Like | Mobile

Mobile is the future the only media that has a gab between time spent and budget allocation is mobile.

Consumers are savvier than ever and want to connect with brands and businesses who have a proper mobile experience.

Time Spent

Budget Allocation

Responsive Design

Thursday, January 24, 13

Page 34: The Evolution of Marketing

What Success Looks Like | Measurement

Website

Retarget

Social Media

Pre Visit Planning

Paid Ads

Mobile Site

ATTRACT CONVERT RETAIN

Pre Visit Planning

Visit

Post Visit

Social Media WOM

SEOEmail

Email

Thursday, January 24, 13

Page 35: The Evolution of Marketing

- Success Measurements and Key Performance Indicators (KPIs)

- Technical Implementation - Testing and Optimization- Customized Reporting & Recommendations- Refine, Adjust, Test & Optimize

What Success Looks Like | Measurement

Thursday, January 24, 13

Page 36: The Evolution of Marketing

Agenda 01 Introductions

02 History of Advertising

03 Looking Inside: Advertising Agencies

04 Budgets

05 What Success Looks Like

06 Verticals To Get Behind NOW

07 Resources / Q&A

Thursday, January 24, 13

Page 37: The Evolution of Marketing

Everyday Blogs:• Convince & Convert

• http://www.convinceandconvert.com/• Mashable

• http://mashable.com/• eMarketer

• http://www.emarketer.com/• Bryan Eisenberg

• http://www.bryaneisenberg.com• The Community for Education Leaders - Cisco’s Get Ideas

• http://getideas.org/

Books:• Mark Schaefer Return on Influence: The Revolutionary Power of Klout,

Social Scoring and Influence Marketing • Malcolm Gladwell (series) Blink: The Power of Thinking Without Thinking • Bryan & Je!rey Eisenberg Call to Action: Secret Formulas to Improve

Online Results

Resources & QA

Thursday, January 24, 13

Page 38: The Evolution of Marketing

Jenna RutschmanAccount Strategist

[email protected]

Thank You

Thursday, January 24, 13