the european union’s services modernisation programme

The European Union’s Services Modernisation Programme for Jordan Enterprise Development Corporation

Of the Hashemite Kingdom of Jordan

Funded by the European Union

JSMPMULTIPLE FRAMEWORK

CONTRACT

Jordan Services Modernisation Programme (JSMP)

* European Community / Hashemite Kingdom of Jordan Programme* Jordan Enterprise Development Corporation as Executing Agency * First pilot programme focusing on the Services sector * Programme specific objectives:

Business up-grading Export development Finance engineering

Policy recommendations * Total budget 16 million EUR (EC 15 + HKJ 1) including:

6 million grants for private sector2 million Loan Guarantee Fund for private sector

* Programme duration: 4 years (2008-2011) (3 years for contracting + 1 year final implementation)

JORDAN SERVICES MODERNISATION PROGRAMME (JSMP)


JSMP Specific Objective Related to the Consulting Services Sector:

1. Developing and further strengthening local consulting capacities to support service sector development.

2. Links and networks, both at national and international level, of firms operating in service sector are developed and strengthened

3. Export capabilities and actual exports of services are heightened


* Principle: system allowing a quick mobilisation of experts within already established EU procedures

* Potential users: grants beneficiaries + JEDCO* Eligible sectors: Services and Manufacturing

JSMP, Building Enterprise & Export Sectors (JUMP 2) and JSMP 2

* Selected companies/consortia sign a 0 EUR value contract with JE as JE MFWC contractors

* JE MFWC contractors are consulted by the grant beneficiaries according to the following process:

The JE Multiple Framework Contract


From preliminary Company Needs Assessment:1/Preparation of Terms of Reference2/Launching of a Request for Services3/Consultation of three MFWC companies on the basis of

standard Terms of Reference (2 weeks)4/Selection of the best value offer by the user 5/Contracting and start of the work by experts6/ Advance payment (80%) to the grant beneficiary of

which they pay the contractor.7/ Evaluation of the assignment 8/ Final payment to the contractor based upon actual

expenditures

Process for the Grant beneficiary


* Publication reference: JE-FWC 001/2009* Eligibility: All legal persons EU + ENPI region

Individual companies or consortia.

* Applications: 1 application per lotApplication for 1, or several, or all lotsNo restrictions in the number of lots a

tenderer can be awarded*Number of candidates to be short-listed:

4 to 8 per lot

SERVICE PROCUREMENT NOTICE


• EU: 27 States:UK, France, The Netherlands, Italy, Belgium, Portugal, Spain, Denmark, Greece, Finland, Sweden, etc…

• ENPI region is: Russia, Ukraine, Moldova, Belarus, Georgia, Israel, Jordan, Morocco, Tunisia and the Palestinian Authority, Egypt, Lebanon, Algeria, Libya as well as the Southern Caucasus countries of Armenia, Azerbaijan and Georgia etc…..

EU & ENPI region includes:


• 7 Lots , each including a list of specialized areas where the applicant must demonstrate a core capacity in. These are: • Lot 1 – Marketing and Marketing Organisational & Development Strategies •Lot 2 - Business Coaching and Management•Lot 3 - Information Technology support and management software •Lot 4 - Quality Standards •Lot 5 – Macro-Economy, legal and regulatory assistance •Lot 6 - Interpretation, translation, training in foreign languages•Lot 7 – Audit, assistance to procurement, monitoring & evaluation and training on EC external aid rules

MFWC Lots: (Groupings of Service areas) Are:


– Marketing research and planning– Commercial distribution policy– Price policy, Investment (inward, domestic and foreign)– Exporting issues, transport issues, etc.– Production / packaging / distribution / storage

strategies– Development of E-commerce opportunities – Training, capacity building, e-learning, in marketing

activities – Development of marketing strategy (promotional

media & materials production, messages, communication, etc.), within and outside Jordan

Lot 1: Marketing and Marketing Organisational & Development Strategies


Lot 2: Business Coaching and Management

• Business management & development • Feasibility studies, business plans, financial analysis, etc. • Accounting• Taxation• Internal technical and financial audits • Assistance to preparation of documentation to access financial services and tools • Insurance sector, including insurance accounting and licensing• Energy efficiency assessments, solutions and related services• Human resources planning and management (gender, human resources development – staff needs, recruitment processes, training plans, salary schemes, motivation analysis, leadership, etc-, conflict resolution and mediation, productivity enhancement strategies) • Business Coaching, Innovation and Research and Development• Product Design and Development


Lot 3:Information Technology support and management software

• Information systems and technological issues • technology transfer, technology upgrading, etc…

• Company MIS and other related software • CAM / CAD systems, automation, robots and,• other related software


Lot 4: Quality Standards

• Quality Standard Certification• Accreditation• Testing• Packaging (including utilisation of internationally compliant packaging materials)• Marking (EC marking) and Labelling (listing of ingredients in food products, disposal of potentially toxic substances, etc)• Environmental impacts (awareness & studies)• Health and Safety at work (office, production lines, distribution)


Lot 5: Macro-Economy, legal and regulatory assistance

• Legal assistance, regulatory environment, export marketing & financial issues , commercial law, in international Joint Venture operations, in International Dispute Resolution, in Patent and Intellectual Property Rights • (Cross) sectoral policies and reforms & macro-economic studies• External trade policy• Competition policy• Institutional building training and research • Awareness raising, advocacy, partnership, etc.


Lot 6:Interpretation, translation, training in foreign languages

• Interpretation and translation services may be provided in any of the following languages:

• English• French• Spanish• German other languages (Russian, etc.)

• Individual/multi-participant language training courses in English, French, Spanish etc.


Lot 7: Audit, assistance to procurement, monitoring & evaluation and training on EC external aid rules

• PCM training • Drafting of Terms of Reference, • Technical Specifications and

Tender Dossiers• Monitoring• Financial Audits• Project Evaluation


Selection criteria: Economic and financial capacity of candidate Lots 1, 6, 7: annual TO exceeds EUR 50.000 per year, over last 3 years (2006-2008) Lots 2, 3, 4 and 5: annual TO exceeds EUR 75.000 per year over last 3 years (2006-2008)

Professional capacity of candidate Legally established office + at least 5 staff At least, 1 staff in Jordan office being fluent English and Arabic At least, 3 staffs as permanent staff in 2008 in the specific field of the lot

Technical capacity of candidate Last 5 years at least 3 successful projects of which 1 achieved

Minimum budget of each project EUR 7.000 At least 1 project implemented in the ENPI South region

Award criteria

Best value for moneyA minimum of 3 companies/consortia awarded per lot

SELECTION AND AWARD CRITERIA


* Publication reference: JE-FWC 001/2009* Eligibility: All legal persons EU + ENPI region

Individual companies or consortia.

* Applications: 1 application per lotApplication for 1, or several, or all lotsNo restrictions in the number of lots a

tenderer can be awarded* Number of candidates to be short-listed:

4 to 8 per lot Award criteria

Best value for moneyA minimum of 3 companies/consortia awarded per lot

Reminder: SERVICE PROCUREMENT NOTICE


• Publication: 13th April, 2009• Information day: 4th May, 2009 at JEDCO• Deadline: 28th May, 2009 at 15.00 Jordan time• Short-listing of 4 to 8 companies/consortia per lot• Invitation to tender: 11th June, 2009• Final selection and contracting: July/August• Start of Framework Contract: August/September

(initial duration: 24 months + possible extension)

PROVISIONAL TIMETABLE


All documents are accessible onwww.jedco.gov.jo

under: JSMP/JE Multiple Framework Contract/

JE MFWCOr the Direct link:

www.jedco.gov.jo/jefwc.html

THANK YOU

On line information

http://www.jedco.gov.jo/

http://www.jedco.gov.jo/jefwc.html

the european union’s services modernisation programme

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