the ethics of ux "white labeling" (cory lebson)

21
2014 The Ethics of UX “White Labeling” Cory Lebson (@corylebson)

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1/7 of the UXPA 2014 Ignite session "Ethical Dilemmas in UX" Ever wondered if you should ask THAT question? Join us for a series of passionate speakers sharing their thoughts on ethics, what difficult situations they have faced, what they did, and why. Topics will cover lab situations, field situations and business situations. You will gain tactics to use in the future when issues arise.

TRANSCRIPT

Page 1: The Ethics of UX "White Labeling" (Cory Lebson)

2014

The Ethics of UX “White Labeling”Cory Lebson (@corylebson)

Page 2: The Ethics of UX "White Labeling" (Cory Lebson)

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White labeling? What is that?

Image: Picsfive / Shutterstock

Page 3: The Ethics of UX "White Labeling" (Cory Lebson)

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How do you white label?

Image: Michael Darcy Brown / Bigstock.com

Page 4: The Ethics of UX "White Labeling" (Cory Lebson)

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Companies can white label.

Image: twobee / Bigstock.com

Page 5: The Ethics of UX "White Labeling" (Cory Lebson)

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Individuals can white label.

Image: StanciuC / Bigstock.com

Page 6: The Ethics of UX "White Labeling" (Cory Lebson)

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I do it.

Page 7: The Ethics of UX "White Labeling" (Cory Lebson)

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Objection >> “But it’s dishonest.”

Image: oooPRADAooo / Bigstock.com

Page 8: The Ethics of UX "White Labeling" (Cory Lebson)

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Objection >> “Business cards are for employees.”

My fake business card.But it’s a secret.

Image: nazlisart / Bigstock.com

Page 9: The Ethics of UX "White Labeling" (Cory Lebson)

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Objection >> “They steal your opportunity for

exposure.”

Image: nito / Shutterstock

Page 10: The Ethics of UX "White Labeling" (Cory Lebson)

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Objection >>

“They get your profits.”

Image: hyrons / Bigstock.com

Page 11: The Ethics of UX "White Labeling" (Cory Lebson)

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Objection >> “You’ll be exposed by a

Google search.”

Andmost

people don’t

even look!

Page 12: The Ethics of UX "White Labeling" (Cory Lebson)

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Embrace white labeling.

Page 13: The Ethics of UX "White Labeling" (Cory Lebson)

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You can wear many hats. (We all do!)

Image: Raywoo / Bigstock.com

Page 14: The Ethics of UX "White Labeling" (Cory Lebson)

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If they ask you, tell the truth.

Image: donskarpo / Bigstock.com

Page 15: The Ethics of UX "White Labeling" (Cory Lebson)

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Advertise your willingness to white label your UX skills.

Image: Hans Jeitner / Shutterstock

Page 16: The Ethics of UX "White Labeling" (Cory Lebson)

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Be non-threatening.

Image: Budi Susanto / Shutterstock

Page 17: The Ethics of UX "White Labeling" (Cory Lebson)

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Mentoring can be white labeling.

Image: AnatolyM / Bigstock.com

Page 18: The Ethics of UX "White Labeling" (Cory Lebson)

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Help companies to achieve success through an improved user experience.

Image: AntonioGuillem / Bigstock.com

Page 19: The Ethics of UX "White Labeling" (Cory Lebson)

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You’ll have more exciting options for UX projects.

Image: Luis Molinero / Shutterstock

Page 20: The Ethics of UX "White Labeling" (Cory Lebson)

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Don’t believe it? OK.

Image: mikdam / Bigstock.com

Page 21: The Ethics of UX "White Labeling" (Cory Lebson)

The Lineup๏ Richard Bellaver

- Development of the Code of Conduct

๏ Cory Lebson

- The Ethics of UX “White Labeling”

๏ Donna Tedesco

- Ethics when moderating in UX research

๏ Bill Albert

- The Ethical Landscape of User Experience

๏ Michael Rawlins

- Increasing Conversion rates without comprising UX Ethics

๏ Elisa del Galdo

- UX and Ethics in Healthcare

๏ Kara DeFrias

- Breaking out of the Lab: UX Ethics in the Wild