the essence of mediation 18 july 2014 presented by john brand to group one – johannesburg bar
TRANSCRIPT
THE ESSENCE OF MEDIATION18 JULY 2014
Presented by John Brand
to Group One – Johannesburg Bar
INTRODUCTION
OUTLINE
• What is mediation?
• Problems with litigation
• Advantages of mediation
• An international overview
• What about South Africa?
• Obstacles to change in South Africa
• What needs to be done in South Africa?
WHAT IS MEDIATION?
• Mediation is a voluntary process in which a mutually acceptable third party helps the parties to a dispute to try to reach an agreed settlement
WHAT IS MEDIATION?
Brassey AJ “Mediation can produce remarkable results in the most unpropitious of
circumstances… The success of the process lies in its very nature.
Unlike settlement negotiations between legal advisers, in themselves
frequently fruitful, the process is conducted by an independent expert
who can, under conditions of strict confidentiality, isolate underlying
interests, use the information to identify common ground and, by drawing
on his or her own legal and other knowledge, sensitively encourage an
evaluation of the prospects of success in the litigation and an
appreciation of the costs and practical consequences of continued
litigation, particularly if the case is a loser.”
WHAT IS MEDIATION?
There are two relevant kinds of mediation:
• Facilitative
• Evaluative
WHAT IS MEDIATION? CONFLICT MANAGEMENT
PROCESSES
1
2
3 4
PROBLEMS WITH LITIGATION
Lord Woolf, the ex UK Lord Chief Justice identified the following problems with medico-legal litigation in particular:
• Medico-legal litigation fails to meet the needs of litigants on both sides
• Legal costs are disproportionate to the damages which might be recovered
• The complexities of medico-legal litigation can result in relatively greater delays in getting to trial
• Cases without merit are often pursued
• Clear cut claims are often defended for too long
PROBLEMS WITH LITIGATION
Lord Woolf, the ex UK Lord Chief Justice identified the following problems with medico-legal litigation in particular:
• The success rate (for plaintiffs) is lower than in other personal injury litigation
• The suspicion between the parties is more intense and the lack of co-operation frequently greater than in many other areas of litigation
• For both parties there are very significant costs of -
• gathering evidence
• preparing for trial
• attending trial
PROBLEMS WITH LITIGATION
Lord Woolf, the ex UK Lord Chief Justice identified the following problems with medico-legal litigation in particular:
• For plaintiffs, the impact on their health, financial well-being and families can be huge
• For respondents (medical professionals, hospitals), the impact also includes potential reputational harm and increased insurance premiums
PROBLEMS WITH LITIGATION
• The limits of legal solutions
• Outcomes are unpredictable
• Litigation is backward looking
• Litigation delivers win/lose outcomes
• Litigation harms relations
• Litigation is rights focused
• Litigation is often a hindrance to access to justice
ADVANTAGES OF MEDIATION
• Settlement
• CEDR in the UK estimates that of the +- 9500 civil disputes mediated in the UK each year 75% are settled within one day and a further 11% shortly thereafter
ADVANTAGES OF MEDIATION
• Control over process and outcome
• Cost
• Positive impact on relationships
• Creativity
• Addressing of needs
• Addressing of causes
ADVANTAGES OF MEDIATION
• Management of complexity
• Delivering mutual gain outcomes
• Bridging mistrust
• Bridging poor communication
• Bridging lack of skill
INTERNATIONAL OVERVIEW
• UNITED KINGDOM AS AN EXAMPLE
• Rule changes 1999. Woolf reforms and 2013 Jackson reforms
• Pre-action protocols
• Case law
• Halsey v Milton Keynes General NHS Trust
• PGF II SA v OMFS Company I Limited
• Ethical duty
• Government pledge
• CEDR / CPR Pledge
• Law firm support
INTERNATIONAL OVERVIEW
UNITED KINGDOM AS AN EXAMPLE
As a consequence the Centre for Effective Dispute Resolution (CEDR) in the UK says:
• The value of cases mediated in the UK in 2013 was approximately £9 billion up from £7.5
billion in 2012
• Since 1990 the total value of mediated cases is approaching £65 billion
• Commercial mediation saves UK business around £4 billion a year in wasted management
time, damaged relationships, lost productivity and legal fees
• Since 1990 mediation has contributed savings of £17.5 billion
INTERNATIONAL OVERVIEW
UNITED KINGDOM AS AN EXAMPLE
CEDR in the UK says:
• By way of a comparator, the aggregate value of mediation fees is around £22.5 million
INTERNATIONAL OVERVIEW
Growth of mediation in the United Kingdom
2003 2005 2007 2010 2012 20130
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
SchemesDirect ReferralsService Providers
INTERNATIONAL OVERVIEW
• EUROPE
Active mediation culture in:
• United Kingdom Sweden
• England and Wales Greece
• France Netherlands
• Italy Spain
• Denmark Portugal
• Finland Norway
• Ireland Germany
INTERNATIONAL OVERVIEW
• EUROPE
Emerging mediation culture in:
• Russia
• Bosnia
• Slovenia
• Czech Republic
• Slovakia
INTERNATIONAL OVERVIEW
• ASIA AND THE MIDDLE EAST
A mediation culture is also well established in:
• Singapore
• Pakistan
• Hong Kong
• China
• Thailand
• Japan
• Bangladesh
• India
• Saudi Arabia
• Israel
INTERNATIONAL OVERVIEW
• A mediation culture is also well established in:
• USA
• Canada
• Australia and New Zealand
• South America
• Africa• Nigeria• Ghana• Uganda• Mauritius• Rwanda• Namibia
INTERNATIONAL OVERVIEW
• EUROPE
• There has been such mediation growth in Europe that the European Commission has issued a directive to harmonise European mediation
INTERNATIONAL OVERVIEW
The 2013 International Mediation Institute survey of international corporations found that in house counsel say that:
Mediation should be a compulsory procedural step in the conduct of all commercial disputes, in both litigation and arbitration
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
RESPONSE %
18
30
15
27
10
COUNT
13
22
11
20
7
73TOTAL RESPONSE
http://www.centredemediationculture.com/IMI-full-results.pdf
IN HOUSE COUNSEL SURVEY
INTERNATIONAL OVERVIEW
The 2013 International Mediation Institute survey of international corporations found that in house counsel say that:
Parties to an arbitration proceeding should be actively encourage by arbitration provider to use mediation to settle their dispute
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
RESPONSE %
32
42
22
3
1
COUNT
23
31
16
2
1
73TOTAL RESPONSE
http://www.centredemediationculture.com/IMI-full-results.pdf
IN HOUSE COUNSEL SURVEY
INTERNATIONAL OVERVIEW
The 2013 International Mediation Institute survey of international corporations found that in house counsel say that:
I expect my arbitration and litigation counsel to have been trained in mediation advocacy skills
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
RESPONSE %
32
48
14
5
1
COUNT
23
35
10
4
1
73TOTAL RESPONSE
http://www.centredemediationculture.com/IMI-full-results.pdf
IN HOUSE COUNSEL SURVEY
WHAT ABOUT SOUTH AFRICA?
LIKE A CHEETAH
SPRINTING AHEAD
OR
WHAT ABOUT SOUTH AFRICA?
LIKE RIP VAN WINKEL
SLEEPING THROUGH A REVOLUTION
WHAT ABOUT SOUTH AFRICA?
• Legacy of mediation
Traditional African dispute resolution
Labour mediation – IMSSA and the CCMA
The Peace Process and political transition
Family mediation
International mediation
WHAT ABOUT SOUTH AFRICA?
• Mediator training
Over 300 commercial mediators have been trained and accredited to world standards by:
− The Centre for Effective Dispute Resolution (CEDR) UK
− Conflict Dynamics and The African Centre for Dispute Settlement
− Royal Institute of Chartered Surveyors
− ADR Group UK
WHAT ABOUT SOUTH AFRICA?
• Service providers have been established – eg.
Tokiso
Equillore/Accord
Cape Chamber
• Standards have been set
DISAC
WHAT ABOUT SOUTH AFRICA?
• Advocacy training has taken place
Conflict Dynamics
LEAD
• There has been some Statutory change
plus 40 Statutes
But no overarching UNCITRAL Model Mediation Law
WHAT ABOUT SOUTH AFRICA?
• There has been a minor Rule change
Magistrate Court Court-Annexed Mediation Rule March 2014
• Corporate Governance requires mediation
King III
• There has been very limited judicial activism
MB v NB 2010(3) SA 220
WHAT ABOUT SOUTH AFRICA?
• Ethical duty
none
• Pledges
none
• Lawyer support
limited
• Incidence
very low
• Awareness
very low
OBSTACLES TO CHANGE IN SOUTH AFRICA
Mediators in the Conflict Dynamics 2013 Survey identified the following obstacles:
Lack of awareness of mediation
Perceived threat to legal profession
Adversarial approach of lawyers
Absence of compulsory mediation
Absence of supporting legislation
Apparent lack of support for mediation by the judiciary
Other
0 10 20 30 40 50 60 70 80 90 100
http://www.conflictdynamics.co.za/NewsArticle/2013-Mediator-Survey-results
%
WHAT NEEDS TO BE DONE IN SOUTH AFRICA
• AWARENESS BUILDING
• Judiciary
• Government
• Business
• Lawyers
• Law students
WHAT NEEDS TO BE DONE IN SOUTH AFRICA
• CREATION OF A DUTY TO MEDIATE
• Contract
• Pledges
• Court Rules
mandatory
non-mandatory
WHAT NEEDS TO BE DONE IN SOUTH AFRICA
• CREATION OF A DUTY TO MEDIATE
• Practice Directives
• Legislation
mandatory
non-mandatory
• Judges – active case management and costs awards
WHAT NEEDS TO BE DONE IN SOUTH AFRICA
• CONTINUED MEDIATOR TRAINING
• Trained to world standards
• With accreditation and credibility
WHAT NEEDS TO BE DONE IN SOUTH AFRICA
• ESTABLISHMENT OF SERVICES
• Need for more quality services
court aligned
private
pro bono
• Delivering to the top and the bottom of the market
WHAT NEEDS TO BE DONE IN SOUTH AFRICA
• MEDIATOR ADVOCACY TRAINING
• Lawyers
• In-house Counsel
• Parties
CONCLUSION
• Huge potential benefits
• Rich experience to build on
• Need to keep pace with the rest of the world