the end of the performance review: a new approach to appraising employee performance
TRANSCRIPT
Book-in-quotes series # 1
The End of the Performance Review
A New Approach to Appraising Employee Performance
AuthorDr Tim Baker
“The traditional performance appraisal system is based on the military model. Like many things in the military, the performance appraisal has been
adopted in modern organizations”.
“The Five Conversations Framework is a fresh approach to managing
performance; a substitute - if you like - for the traditional performance
appraisal.”
“The Climate Review conversation serves many useful purposes. It can communicate a set of
shared values, provide useful data, be used for benchmarking, and be the basis for developing
an action plan.”
“The truth is this: Employee performance in the modern work
setting cannot be completely captured in a job description.”
“Managers often understand the logic of conceptualizing work as a role rather than a job but often do not
know where to start.”
“Think about it: All things being equal, spending an hour developing a strength or talent is a far better use of your time than spending an hour trying to
correct a derficiency.”
“Since the Opportunities for Growth conversation focuses on areas of improvement, it can be the most
challenging of the five conversations”.
“The problem with most learning is that it is too focused on building
technical skills and competencies.”
“The Innovation and Continuous Improvement conversation puts the spotlight squarely on this important
success factor of the modern workplace.”
“HR professionals need to put as much effort – if not more – into winning over their management
colleagues to new initiatives than into actual implementation of the idea.”
