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TRANSCRIPT
The Employ Florida Marketplace
January 8, 2013
Meet the Team
Tim Duffy Central Regional Manager [email protected]
Tammy Fernald Project Manager [email protected]
Lynn Hatfield Eastern Regional Manager [email protected] Charlotte Hearn Project Manager [email protected]
Tim Himes Operations Manager [email protected]
Meet the Team
Pam Johnson Senior Business Analyst [email protected]
Fanny Leal Lead EFM Project Manager [email protected]
Meet the Team
Paul Toomey President [email protected]
Samantha Miro Senior Project Manager [email protected]
Kim Thomas Business Analyst [email protected]
TJ Warder Lead Programmer/Analyst [email protected]
Agenda
•Review of Employ Florida Marketplace
•Demonstration of Employ Florida Marketplace – for Jobseeker and Employers
•Demonstration of Employ Florida Marketplace – for Staff including Reporting
•Review of Version 14.0 Enhancements
•Enhancement Suggestions
•Review of EFM Infrastructure and Security
About Geographic Solutions
Geographic Solutions, Inc. is the leading provider of software solutions for workforce development in the United States.
• Headquarters are in Palm Harbor, Florida. We also have a West Coast office located in Salinas, California.
• Over 18 years’ experience developing workforce development systems.
• A staff of over 175 full time employees focused SOLELY on state and local workforce development systems.
• We have developed cutting-edge systems for organizations in more than 30 states.
2012 Geographic Solutions Team Photo
26 Statewide Workforce Systems
Alabama Mississippi
Alaska Nebraska
California New Hampshire
Colorado New Mexico
District of Columbia North Dakota
Florida Pennsylvania
Georgia Rhode Island
Hawaii South Carolina
Illinois Tennessee
Indiana Virginia
Kentucky Virgin Islands
Louisiana Wyoming
Maryland West Virginia
LMI Only
Also Includes LMI Green Jobs Project
User Conference 2012 – Clearwater Beach
• Geographic Solutions’ customers are part of a mutually-
benefiting enhancement policy.
• We provide technical support and frequent product
upgrades.
• Our Online Project Communication system
allows customers and users to enter and track:
Incidents
Enhancement Requests
Change Orders
• Our customers participate in the decision making
process for enhancing the product.
• Host user conference annually.
User Conference 2013– Monterey
Change Management & Technical Support
Our Online Project Communication system at a glance
Online Project Communication Login Screen:
Online Project Communication System Records for Client:
Change Management & Technical Support - OPC
Our Virtual Community Forum Site
Change Management & Technical Support – Community Forum Continued
Employ Florida Marketplace - Overview
•Project: Employ Florida Marketplace
•Client: Workforce Florida, Inc. Now DEO
•Contract Signed: 1/4/2005
•Site Launched: Phase I 3/1/2005 (Labor Exchange)
Phase IIIb (Case Management) launched 1/12/07
•Purpose: To serve Florida employers with an effective, easy to use, demand- driven Labor Exchange System
•Site: www.EmployFlorida.com
Employ Florida Marketplace - Overview
The Original - 2005
Version 6.0 Employ Florida Marketplace
•Services for Individuals
•Services for Employers
•Staff Assisted Labor
Exchange
Employ Florida Marketplace - Overview
2007 - Phase IIIb added WIA Case Management •Upgraded to Version 8.1
•New Case Management and Federal Reporting
•Improved Employer Candidate Search
•Improved Job Search
•Additional Reports Including My Reports Tab
Employ Florida Marketplace - Overview
2008 - Version 9
•Added ARRA Functionality
•Additional Security for SSN and email
•Enhanced Common Intake
•Improved TAA Case Management
Employ Florida Marketplace - Overview
2009 - Version 10
• Expanded Real Time LMI
• Added Specialty Micro-portals
• Individuals Can Upload Resumes
• Employers Get More Detailed Information About Candidates
Employ Florida Marketplace - Overview
2011 - Version 11
•Multiple Employer Login
•New Folder System for Individuals and Employers
•Employers Can Upload Job Orders to Other Job Boards
•Restructured Staff Pages to be More User Friendly
• Improved Case Notes and Templates
Employ Florida Marketplace - Overview
Version 12 Most Recent
•Individuals Immediately Prompted to Create Resume
•My Dashboard Gives Overview of Services Available
•Employers Can Specify what Information is Necessary for Job Application
•Expanded Staff Templates and Alerts
• CORE SERVICES FOR INDIVIDUALS MODULE • CORE SERVICES FOR EMPLOYERS MODULE • CORE SERVICES FOR STAFF MANAGING INDIVIDUALS MODULE • CORE SERVICES FOR STAFF MANAGING EMPLOYERS MODULE • ADDITIONAL SERVICES FOR INDIVIDUALS MODULE • ADDITIONAL SERVICES FOR EMPLOYERS MODULE • IPHONE MOBILE APPLICATION*
Assessment Modules • CORE ASSESSMENT MODULE • WORKKEYS® MODULE* • CONSUMER REPORTS MODULE
Labor Exchange Modules • LABOR EXCHANGE FOR INDIVIDUALS MODULE • EMPLOYER LABOR EXCHANGE MODULE • LABOR EXCHANGE FOR STAFF MODULE
• CORE CASE MANAGEMENT MODULE • WORKFORCE INVESTMENT ACT (WIA) CASE MANAGEMENT MODULE • WAGNER PEYSER CASE MANAGEMENT MODULE • WORKER ADJUSTMENT RETRAINING NOTIFICATION (WARN) MODULE • GENERIC PROGRAM APPLICATION MODULE • TRADE ACT MODULE • WELFARE TRANSITION PROGRAM MODULE • ADULT EDUCATION MODULE
Case Management Modules
Core Modules OneStop Efficiency Modules • VOSGREETER MODULE* • HELP DESK MANAGEMENT MODULE*
Provider & Education Modules • CONSUMER REPORTS MODULE** • SERVICES FOR PROVIDERS MODULE • MANAGE PROVIDERS MODULE
• CURRENT LABOR MARKET ANALYSIS MODULE • HISTORIC LABOR MARKET ANALYSIS MODULE
Labor Market Information Modules
Tracking Modules
• SERVICE TRACKING MODULE • VOSCAN AUTOMATED SERVICE TRACKING MODULE • ATTENDANCE TRACKING MODULE
• CASH REQUEST MODULE • STANDARD FUND TRACKING MODULE • ADVANCED FUND TRACKING MODULE
Financial Modules
• ADMINISTRATION SYSTEM • WEB CONTENT MANAGEMENT MODULE • DATA ASSISTANT MODULE
Administration Modules
A Modular Component Based Solution (53 Modules)
*LOCAL EFFICIENCY OPTION **NOT YET IMPLEMENTED*
• UI CLAIMANT MANAGEMENT MODULE • UI EMPLOYER MANAGEMENT MODULE • TAX MANAGEMENT MODULE • SHORT TIME COMPENSATION PROGRAM (STC) MODULE • Disaster Unemployment Assistance Program (DUA) MODULE • MASS LAYOFFS PROGRAM MODULE • TRADE READJUSTMENT ALLOWANCE PROGRAM (TRA/ATAA) MODULE • TAX PERFORMANCE SYSTEM (TPS) MODULE
UI Modules
• REEMPLOYMENT EXCHANGE (REX) MODULE
Reemployment Modules
• BENEFIT APPEALS MANAGEMENT MODULE • TAX APPEALS MANAGEMENT MODULE • AUDIT MANAGEMENT MODULE • TAX AUDIT MODULE
Appeals and Audit Modules
• DOCUMENT MANAGEMENT MODULE* • DOCUMENT IMAGING MODULE* • MANAGE WORKFLOW – WORK ITEMS*
Documents and Workflow Modules
• STANDARD SPIDER • FULL SPIDER • FOCUSED SPIDER
Spider Options
• WEB INTERFACE • TEXT INTERFACE • SPANISH LANGUAGE INTERFACE • TOUCH SCREEN INTERFACE* • VIRTUAL TOUR GUIDE
Interface Options
Other Options
A Modular Component Based Solution - Continued
* LOCAL EFFICIENCY OPTION*
* LOCAL EFFICIENCY OPTION*
Employ Florida The Statistics
Employ Florida Statistics – Totals (3/5/2005-1/1/2013)
NOTE: When upgraded to version 10, 10,098,871 WP and
WIA cases with associated service records were archived
Individuals registered on the system 4,385,595
Resumes posted to the system 2,384,627
Employers registered on the system 131,125
Jobs displayed on the system 17,380,581 (615,763 internal, 16,764,818 external)
Job referrals 59,045,391 (20,406,482 internal, 38,638,909 external)
Job placements & obtained employment
2,701,245 (1,513,627 internal job placements , 1,187,618 obtained employment)
Traffic - Unique Visits 185,308,605
Wagner-Peyser service records posted 134,768,272
WIA service records and enrollments 1,061,128
Employ Florida - Demand Side Data Last 6 Years
Total Data (3/5/2005-1/1/2013) Total Registered Employers 133,640 Total Internal Jobs posted to the system 615,763 Total External Jobs posted to the system 16,764,818
Year New Employer Registrations
Internal Job Orders
External Job Orders *
Total Job Orders
Percentage of Jobs that are
Internal Postings
2007 24,580 86,930 2,884,464 2,971,394 2.93%
2008 19,400 72,045 3,207,677 3,279,722 2.20%
2009 19,625 66,440 2,095,254 2,161,694 3.07%
2010 20,141 83,269 2,575,611 2,658,880 3.13%
2011 16,906 91,696 2,723,617 2,815,313 3.26%
2012 17,067 100,581 2,445,415 2,535,277 4.11%
5 Year Total 117,719 499,961 13,486,623 13,986,584 3.57%
* Level 1 De-duplication. Includes job orders that may be blocked from view.
Employ Florida - Major Job Board Comparison
*Jobs displayed on 1/4/2013
0
50,000
100,000
150,000
200,000
250,000
Employ Florida Marketplace Career Builder Monster Dice
Job Postings*
Employ Florida Usage - Unique Visits (12/31/2006- 12/30/2012)
Year Unique Visits
2007 12,993,362
2008 23,245,961
2009 35,913,067
2010 36,650,231
2011 40,272,419
2012 41,332,076
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
12/31/2006 12/31/2007 12/31/2008 12/31/2009 12/31/2010 12/31/2011
Employ Florida - Supply Side Data Last 6 Years
Year New
Registrations Claimant at Registration
Number of New Resumes
Distinct Users Represented
2007 554,200 N/A 140,797 114,439
2008 740,406 N/A 280,741 221,014
2009 820,943 96,290 456,390 335,017
2010 611,526 126,770 497,369 349,601
2011 455,614 246,472 489,737 343,320
2012 395,248 8,024 489,803 352,073
5 Year Total 3,577,937 469,532 2,354,837 1,708,464
Total Data (3/5/2005 to 1/1/2013) Total individuals registered in the system 4,385,596 Total Resumes in the system 2,384,627
Employ Florida - New Resumes Last 6 Years
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
500000
2007 2008 2009 2010 2011 2012
Number of New Resumes
Employ Florida - Job Referrals Last 6 Years
Year Referrals to
Internal Jobs
Referrals to External
(Spidered) Jobs Total Referrals
Percentage of Referrals to
External Jobs
2007 1,454,288 3,733,920 5,188,208 71.97%
2008 2,291,882 6,906,417 9,198,299 75.08%
2009 3,001,734 11,025,281 14,027,015 78.60%
2010 3,296,285 5,221,901 8,518,186 61.30%
2011 4,526,610 4,828,012 9,354,622 51.61%
2012 3,906,323 6,059,760 9,966.083 60.79%
Total 14,570,799 31,715,531 56,253,221
Total Data 3/5/2005 to 1/1/2013 Total Referrals to Internal Jobs in the system 20,405,198 Total Referrals to External (spidered) Jobs in the system 38,638,908
Note Data includes self service and staff referrals
Employ Florida - Job Referrals Last 6 Years - Comparison of Internal and External Referrals
Note Data includes self service and staff referrals
Total Data 3/5/2005 to 1/1/2013 Total Referrals to Internal Jobs in the system 20,405,198 Total Referrals to External (spidered) Jobs in the system 38,638,908
0
2000000
4000000
6000000
8000000
10000000
12000000
14000000
16000000
2007 2008 2009 2010 2011 2012
External Job Referrals
Internal Job Referrals
Employ Florida - Placement & Obtained Employment Data
Year
Number of Direct
Placements to Internal Jobs
Number of Obtained
Employments
Total Obtained Employment and Direct Placement
Percentage of Total as Direct
Placements
2007 72,002 61,192 133,194 54.06%
2008 67,132 92,042 159,174 42.18%
2009 58,551 119,784 178,335 32.83%
2010 65,371 41,437 106,808 61.20%
2011 53,304 82,247 135,551 39.32%
2012 58,657 426,879 485,536 8.28%
Total 375,017 823,579 1,198,596
Total Data 3/5/2005 to 1/1/2013 Total Direct Placements to Internal Jobs in the system 574,281 Total Obtained Employments in the system 1,187,618 *Data as of 1/4/2013
Employ Florida - Comparison of Placement & Obtained Employment Data
*Data as of 1/4/2013
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
500000
2007 2008 2009 2010 2011 2012
ObtainedEmployments
Direct Placements
Total Data 3/5/2005 to 1/1/2013 Total Direct Placements to Internal Jobs in the system 574,281 Total Obtained Employments in the system 1,187,618
Additional Local Efficiency Options for the Employ Florida Marketplace
Portal Subjects
•Regional Job and Industry Portals
•Green Jobs and Training Sites
•Job Sites for Veterans
•Senior Career Resources
•Education Institutions
•Natural Disaster Response Sites
Local Specialty Portals for Employ Florida
● Option 1 – Geographic Solutions integrated, imaging functionality with “In Context” imaging and document management. Can be desktop based or centralized.
● Option 2 – Bulk imaging solution
● Option 3 – Client Provided Document Imaging and Document Management Systems
Imaging Functionality
A one-time installation / configuration of the integrated web scanning component
Simple click to scan or click to upload of documents and images
One integrated, centrally located place to view all documents associated with an individual
Benefits and Costs of the GSI Imaging and Document Management Functionality
35 Copyright © Geographic Solutions, Inc. 1994-2009. All rights reserved. Confidential, do not distribute.
Paperwork Reduction - Document Management and Imaging
•Reduce Errors
•Conduct Remote Monitoring
•Less Duplicate Work
•Free Up Staff for Services
Local Smart Phone Applications
Available as: • Native Application for Apple iPhone. Downloaded from the Apple Store.
• Mobile friendly application for other smart phones including Google Android.
• Apps for
Job Search Resume Search Weekly Certification
VOSGreeter Module
Do away with sign-in pads
Automatically notify individual or multiple staff of customers waiting
Provide reports showing wait time and volume of use for one-stop center
Improve Local One-Stop Efficiency
38
Work Keys Assessment Integrated in EFM
•Staff Enters WorkKeys Scores
•Staff and Client can view suitable occupations
•Clients can change scores to see additional occupations without altering staff score
•Can be used as one of several search criteria for employers seeking workers
39
Monster Resume Integration
Mag Stripe Card Reader
The Power of Integration - Improved Accountability, Reporting, and Tracking of Services
• Real-time performance
Reports
• Real-time executive
reports and dashboards
• Scan card tracking of one-
stop services, events, rapid
response, etc.
• Online event registration
and attendance tracking
40 Copyright © Geographic Solutions, Inc. 1994-2009. All rights reserved. Confidential, do not distribute.
Business Function Demonstration
Demonstration of the Employ Florida Marketplace
Version 14.0 Enhancements …
General Enhancements
•Redesigned Services Pages (mini home pages)
•Upgrade to O*NET 17
• Addition of more widgets to My Dashboard – (Assessments, Personal Profile,
Reports)
•More links to Education Programs and Providers
•Employer names link to InfoGroup data
Enhancements for Jobseekers
•Re engineered job search (Separate category for
Aggregators, Level I and II De-duplication)
•Expand the skills tab of the job search (include personal
skills, Workkeys, interests, work values)
•Addition of Jobs Near You and Map View
•Extract “Tools and Technology” from resumes
•Add extracted skills to jobs display
•Re work of Community Services
Enhancements for Employers
•Enhancements to resume search
•Employer document management and imaging
•Compliance with TEGL 31-11 (the posting of notices involving nondiscrimination provisions for those with criminal histories)
•Tracking of resume search history
•Additional fields on job orders (criminal history requirements, work at home availability)
•Ability to save job order as a template
•Allow employers to message individuals
Enhancements for Staff
•New Identity Issues Screen
•Self Service WIA and TAA Applications
•Staff Quick Search Menu
•Self Service Scanning of Documents
•Addition of Signature Pads
•Updated Case Assignment
•Addition of LMI Services for Staff
• Improvements to WIA, TAA, WP and Common Intake applications
Enhancements for Staff Services – Continued
•Ability to assign a new case note to multiple individuals
•Ability to create a message from a case note.
•Ability to assign a single activity to multiple customers
•Additional My Alerts
•Additional System Alerts
•Additional Reports
Enhancements for Administrators
•Ability to clone a set of permissions in the Admin Group Management section
•Create more Admin Maintenance pages for the most common requests to change data
• Add an advanced Admin Staff Search
• Implement a tabbed interface/wizard in admin when setting up staff accounts (User Information - Preferences and Digital Signature, Navigation Preferences, Privileges)
• Ability to Set high and low privs
New Modules
•Cash Request Module
•Employer Contact Management Module
•WARN Module
•Manage Workflow Module
•Re Employment Exchange Module
• Adult Education Module
•LMI Analyzer
Contact Us
Corporate Headquarters: 1001 Omaha Circle - Palm Harbor, FL 34683
Ph: +1 727-786-7955 – Fax: +1 727-786-5871 www.GeographicSolutions.com
West Coast Office: 234 Capitol Street, Suite A – Salinas, CA 93901 Ph: +1 831-757-4400 – Fax:+1 831-757-4401