the elephant in the room: motivation (2nd revision)
DESCRIPTION
This is the second revision of one of my favorite talk about how to improve people's motivation during agile adaptation. I presented it in the April'13 event of Google Developers Group (GDG) Istanbul.TRANSCRIPT
![Page 1: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/1.jpg)
motivationTips to ımprove motivation
Lemİ Orhan ERGİNPrincipal software engineer @ Sony
The elephant in the room
throughout agile transformation
Founder & Author @ agilistanbul.comgdg
İstanbulApril 2013
![Page 2: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/2.jpg)
Lemi Orhan ErginPrincipal Software Engineer at Sony Europe
Has worked in eBay & Sony as developer, scrum master, team leader and technical coordinator in tens of projects since 2001
CSM since 2009 (Trained by James Coplien)
Played Scrum Master for more than 1 year
Participated 56 sprints in 4 years
Experienced in agile transformation
Expertise in building agile culture in software development teams and organizations
![Page 3: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/3.jpg)
Motivation is a common problem in all organizations
(not only ın agile or non-agile organizations)
![Page 4: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/4.jpg)
Forme
too!
![Page 5: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/5.jpg)
I cannot improve myself!Always doıng the same job, workıng on same stuff, nothing newYou cannot ımprove yourself ın daıly jobHard to establish motivation, hard to focus on workFixing bugs for years, no innovation at allStuck on same technologies, same way of workingNot allowed to ınnovate
Damn it! Tons of documentation to prepare before doıng the jobEvery work is personal, no teamwork required
Warned in case of a failure, not rewarded on success
Unwilling to ımprove & ınnovate
![Page 6: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/6.jpg)
I feel unhappy!I am unhappy and my manager does not know it
There is a negative athmosphere in the officeNo one is asking my ideas on anything, ı just do my jobPeople are arguing via emails and nothing is resolved
no one is listening me
Even if ı tell my problems to my manager, nothing will change
People do not trust each otherNot feeling as part of the companyI am not a resource or a headcount
![Page 7: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/7.jpg)
What we really want is to...
![Page 8: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/8.jpg)
Be successful and build well-crafted softwareHave a voice & more responsibilities & participate discussionsBe recognized for hard work & appreciatedBuild Software without an Act of CongressBe focused and not interrupted frequentlyHavE a manager who listens and cares youLearn new things & sharE our knowledgeHavE challenges & solvE problems HavE chanceS to use creativityBuild something that mattersGet feedback frequentlyBe a part of a team
![Page 9: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/9.jpg)
agile understands you
![Page 10: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/10.jpg)
Agile cares people & cooperationBuild projects around motivated individuals
Give them the environment and support they need, and trust them to get the job done.
The most efficient and effective method of conveying information to and within a development
team is face-to-face conversation.
The best architectures, requirements, and designs emerge from self-organizing teams.
At regular intervals, the team reflects on how to become more effective, then tunes and adjusts
its behavior accordingly.
http://agilemanifesto.org/principles.htmlPrinciples behind the agile manifesto
![Page 11: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/11.jpg)
Agile is human centricTeamwork
trustself-organizationempowered teams
continuous improvementretrospectives
fail fastshort feedback loops
sustainable paceproxy to interRuptions
face-to-face communication
![Page 12: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/12.jpg)
agile is the mindset
![Page 13: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/13.jpg)
doing agile makes you motivated
being
![Page 14: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/14.jpg)
What you've done is not important, instead how you've done is the key
doing agile
being agile
![Page 15: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/15.jpg)
Agile transformation is Cultural change iscultural change Tough & Not easy
![Page 16: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/16.jpg)
Agile transformation scares people
This is a new way of workingStatus quo makes people feel safe
![Page 17: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/17.jpg)
What are the symptomsOf the motivation challenge?
![Page 18: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/18.jpg)
Daily stand-up
are the windows showing the level
of motivation
meetings
![Page 19: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/19.jpg)
Daily stand-up
15 mins sync meeting
meetings
All team members standing
Answering 3 questions:- what I did yesterday- what I plan to do today- what impediments I have
![Page 20: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/20.jpg)
noisy
Motivated teams unMotivated teams
complexchaotichumorcuriousInformation richhelpfulDesire to successOn time
boredImpatient to endIndividuals reportingDo not listen othersWaiting to be assignedNo questionsLess details about issuesLess desire to successUsually late
![Page 21: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/21.jpg)
I don't like agile or scrum
Writing down every task has no meaningPlanning poker is a waste of timeFeeling not commited to the sprinT goalI Work on the stories that I likeI am more productive when I work alone
scrum is the new waterfallIt's impossible to do scrum in our teamAgile is being focused on processesI don't want to lose my title
I don't like Scrum at all
It's quite common to resist agile
![Page 22: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/22.jpg)
How can we break the resistanceAnd improve the motivation?
![Page 23: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/23.jpg)
Answer is simple:By building an agile culture
but ho
w?
![Page 24: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/24.jpg)
Agile is not only aboutProject planning
![Page 25: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/25.jpg)
Agile is aboutProject planning
development practicesCustomer satisfaction
Teamworkmotivation
This is what we are interested in now
![Page 26: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/26.jpg)
1Train everyone
![Page 27: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/27.jpg)
Have a goodservant
being as charismatic as Russel Crowe is not a must ;)
leader
![Page 28: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/28.jpg)
servantNot a technical lead
leader
Not a team leadNot a manager
Not a project manager
Master of agileWell trained
Has the agile mindset
Could be, but normaly
![Page 29: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/29.jpg)
Servant leader is the keyKnows agile better than anyone else
Observes and guides the team
Keeps the team disciplinedCreates environment safe to fail
Is a full time job
Builds trust in the teamResolves impediments
![Page 30: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/30.jpg)
Build a culture of
2collaboration
![Page 31: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/31.jpg)
Brown bag sessions
39 weeksinternal trainings
34 internal speakers
1 external speaker
19 Reserved topics
The way we buıld collaboration culture in sony
![Page 32: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/32.jpg)
collaboration is the key
Encourage teamwork and pair workLet the people share their knowledge
Brown Bag Sessions
Continuous improvement and kaizenEfficient retrospectives
![Page 33: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/33.jpg)
raise3 CRAFTSMEN
![Page 34: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/34.jpg)
Mediocrity is a trap
Don't fall into it
![Page 35: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/35.jpg)
The worst outcome is not failure — it’s mediocrity
Failure lets you move on, mediocrity stalls you and keeps you from reaching your potential. Pursue something so important that even
if you fail, the world is better off with you having triedDrew Houston (founder/CEO of Dropbox)
![Page 36: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/36.jpg)
craftsmanship is the key
Improve crafts of people by practiCingteach new technologies
Push people to let them learn new stuff
Have seniors as MODELS FOR JUNıORS
PoC Projects
kata's, dojo's
![Page 37: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/37.jpg)
use Feedback loops 4
![Page 38: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/38.jpg)
Feedback loop is the keyEfficient retrospectives
Servant leader works close to team membersUse all ways of Communication
Performance appraIsals lose importance
![Page 39: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/39.jpg)
provide autonomy5
![Page 40: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/40.jpg)
Stop command & control
You cannot control everythingIt's an illusion!
![Page 41: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/41.jpg)
It's impossible to manage "people"it's only possible to manage individuals
![Page 42: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/42.jpg)
The opinions of individualsask
![Page 43: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/43.jpg)
Be part of the teamGet them see you servant rather than controller
![Page 44: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/44.jpg)
Autonomy is the key
Let the team be Self organized Shift layers of management responsibility to team
Change the traditional Management mindsetRegular 1 to 1 meetings with managers
![Page 45: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/45.jpg)
Have a clear purpose6
![Page 46: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/46.jpg)
Agile frameworks like scrumare not just about
rıtuAls
![Page 47: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/47.jpg)
It is not just about standing up and burning down
![Page 48: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/48.jpg)
purpose is the keyWhat is the purpose of agile
tell the values of what they're buildingDefine a clear sprint goal
Define the vision of the product
Explain the reasons of agile practices
![Page 49: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/49.jpg)
Have7
Fun!
![Page 50: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/50.jpg)
Having fun is the keyTeam specific rituals for fun
Do not dedicate to work, Have hobbies and craftsSocialize in the organization
Have funny punishments
to the ones who break the builds
or be late to daily standups
Extreme feedback machines
![Page 51: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/51.jpg)
Inspect & adapt 8Agile adoptation
![Page 52: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/52.jpg)
Agile frameworks like Scrum are simple
Don't blame them
as simple as few patterns in
organizations
![Page 53: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/53.jpg)
If you have issues
Inspect & adapt
there is no adapting scrum
there is doing scrum-but and scrum
![Page 54: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/54.jpg)
retrospecting is the keyagile reveals hidden problems. That's not bad!
Failing is normal, be prepare to inspect & adaptToo much dedication to tasks exhaust people
have lantern day or extra sprint to cool down Don't use tools too much. Face to face is better
![Page 55: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/55.jpg)
What is the best measurement for success ?
Photo of houston after the return of apollo 13
![Page 56: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/56.jpg)
happiHappiness metric
Scrumming the scrumRetrospective pattern
Pop the happy bubbleHappiness index
ness
Photographed by “Karsten Thormaehlen”from book "Mit Hundert Hat Man Noch Traume"
http://www.visualnews.com/2012/01/11/happy-at-one-hundred-portraits-of-centenarians/
![Page 57: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/57.jpg)
youyou
teamteam
organizationorganization
Happiness Impact
happy employees lead to happy customers and better business
![Page 58: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/58.jpg)
Train everyoneBuild a culture of collaborationRaise craftsmEnUse feecback loopsProvide autonomyHave a clear purpose
1
2
3
4
5
6
Have fun!7
Inspect & adapt agile adoptation8
![Page 59: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/59.jpg)
unMotivated teams
When an employee resists, an effective leader looks at the employee not as a problem to be solved but as a person to be understood.
Nigel Nicolson
![Page 60: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/60.jpg)
references“How to motivate your team during Scrum?” by Dimitri Honlet
http://www.slideshare.net/dimitrihonlet/motivate-team-scrumdef2
“What’s the best measurement for success? Happiness” by Richard Bransonhttp://www.linkedin.com/today/post/article/20121109141247-204068115-what-s-the-best-measurement-for-success-happiness
“Happiness Metric - The Wave of the Future” by Jeff Sutherlandhttp://scrum.jeffsutherland.com/2010/11/happiness-metric-wave-of-future.html
“World's Simplest Management Secret” by Geoffrey Jameshttp://www.inc.com/geoffrey-james/worlds-simplest-management-secret.html
![Page 61: The Elephant In The Room: Motivation (2nd revision)](https://reader034.vdocuments.us/reader034/viewer/2022050918/53f3e5608d7f72c80e8b49c7/html5/thumbnails/61.jpg)
Lemİ orhan ergİ[email protected]
@lemiorhan
@lemiorhan
agilistanbul.com
@lemiorhan
LINKE
DINTW
ITTER
SLIDE
SHAR
EBL
OGGE
R
Principal Software Engineer @ SonyFounder & Author @ Agilistanbul.com