The Electronic Government Programme

The Electronic Government Programme

Norms & StandardsNorms &

Standards

Technical Technical Assistance Assistance

GroupGroup

Technical Technical Assistance Assistance

GroupGroup

InternetAccessInternetAccess

InternetServicesInternetServices

Working GroupsWorking Groups

Executive Executive SecretariatSecretariat

MP/SLTIMP/SLTI

Executive Executive SecretariatSecretariat

MP/SLTIMP/SLTI

Br@sil.govNetworkBr@sil.govNetwork

Executive Committee of the Electronic Government

Executive CommitteeExecutive Committee

Main lines of actionMain lines of action

• To provide, through the Internet, all To provide, through the Internet, all services rendered to the citizens, with services rendered to the citizens, with improved quality standards, cost improved quality standards, cost reduction & easy accessreduction & easy access

• To promote the convergence among To promote the convergence among governmental information systems, governmental information systems, networks & data basesnetworks & data bases

Main lines of action (cont.)Main lines of action (cont.)

• To broaden citizens’ access to To broaden citizens’ access to information, in appropriate formatsinformation, in appropriate formats

• To implement an advanced To implement an advanced communications & service infrastructurecommunications & service infrastructure

• To make use of the Federal Government’s To make use of the Federal Government’s purchasing power on the procurement purchasing power on the procurement sideside

Main lines of action (cont.)Main lines of action (cont.)

• To encourage access to the Internet, To encourage access to the Internet, mainly by means of public access points mainly by means of public access points hosted by public, private hosted by public, private && community community institutionsinstitutions

• To establish a legal To establish a legal && normative normative framework for electronic communications framework for electronic communications &&d transactionsd transactions

• To establish flat tariff for internet access To establish flat tariff for internet access throughout the national territorythroughout the national territory

Electronic Points of PresenceElectronic Points of Presence

• Installation of kiosks to enable free Installation of kiosks to enable free access to services delivered by the access to services delivered by the Federal Government, through the InternetFederal Government, through the Internet

Main targets: to be reached by 2003Main targets: to be reached by 2003• Public services & information provided on Public services & information provided on

the Internetthe Internet

• Br@sil.gov NetworkBr@sil.gov Network

• Education for the Information SocietyEducation for the Information Society

• Internet for the massesInternet for the masses

• National Health Information NetworkNational Health Information Network

Main targets: to be reached by by 2003 (cont.)Main targets: to be reached by by 2003 (cont.)• The small farmers PortalThe small farmers Portal

• Citizen’s CardCitizen’s Card

• Integrated System for Public SafetyIntegrated System for Public Safety

• Unified Call CentreUnified Call Centre

• Electronic PaymentsElectronic Payments

• Information DirectoryInformation Directory

Legal frameworkLegal framework

• Cyber-crimes against the Civil Service Cyber-crimes against the Civil Service (Law 9.983)(Law 9.983)

• Policy for information security Policy for information security management (Decree 3.505)management (Decree 3.505)

• Electronic documents delivering (Decree Electronic documents delivering (Decree 3.585)3.585)

• Reverse auction (Decree 3.697)Reverse auction (Decree 3.697)

• Brazilian Public Key Infrastructure Brazilian Public Key Infrastructure (Provisional Law 2.200)(Provisional Law 2.200)

Some challengesSome challenges

• Coordination of initiatives involving Coordination of initiatives involving organizations with unequal stages of IT organizations with unequal stages of IT developmentdevelopment

• Management capacity to implement Management capacity to implement highly complex projectshighly complex projects

• Service re-engineering: how to transform Service re-engineering: how to transform the back office?the back office?

• Organizational structure for E-govOrganizational structure for E-gov

Transparency in public management Transparency in public management means disseminating the use of services means disseminating the use of services throughout the society. It is not enough for throughout the society. It is not enough for them to be available on the Internet. It is them to be available on the Internet. It is necessary for more and more citizens to necessary for more and more citizens to know that the services are there, and have know that the services are there, and have access to them.”access to them.”

President Fernando Henrique CardosoPresident Fernando Henrique Cardoso

on August 21st, 2000on August 21st, 2000