The elearning library

you’ve been dreaming about

at a price you can actually afford!

The Potential of eLearning

eLearninghasgreatpotential:lowercosts,reducedclassroomtime,increasedknowledgeretention,justtonameafew.Inaddition,robusttrackingcanreduceyourreportingrequirementsburden.However,formostcompanieseLearninghasyettofulfillitspotential.

TheLMScrazepushedtechnologycompanieswithlittlepracticalknowl-edgeofthesubjectmattertothrustoutlibrariescontainingthousandsofcourses—andweboughtthem—butwhatweretheyteaching?Thefocuson“speedtomarket”correspondedwithalackofresults,particularlyfortrainingonsoftskills.

Tobeeffective,softskillseLearningcoursesneedauniqueblendofhighqualitycontentandcoursedesigninordertoteachskillsthatwilltransfertoon-the-jobperformance.This“marriage”ofcontent,design,anddeliverywillhelpfulfillthepotentialofeLearning.

Better Content, Design, and Delivery = Better Results!

AlthougheLearninghasbeenagreatmediumforcertaintypesoftech-nicaltraining,ithassorelylackedinitsabilitytotransfercompetenceinthesoft-skillareasthatmakeupasmuchas60%ofyouroveralltrainingcurriculum.Withourdramaticallyenhancedcontentofferings,builtwiththeassistanceoftheworld’sleadingauthors,youcanbeconfidentthatyourlearner’sandorganizationswillbenefit:

• Build More Effective Leaders

• Transform Your HR Capabilities

• Increase Communication Effectiveness

• We Make It Pleasurable, and Measurable!

Better Pricing, Flexibility, and a Guarantee = A Better Value!

PurchasinganLMSandthetypeofeLearningcoursesyoudesireisanexpensiveproposition.Howeverwithourspecialintroductorypricingyoucangetalifetimeoflearning,forafractionofwhatyouwouldexpecttospend.

Purchasethesourcecodeforaddedcustomizationflexibilityoraddinourinstallationservicesforaturnkeypackageandsaveevenmore.

We back it all up with a full 90-day money back guarantee.

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Coaching in the Workplace

Establishing the Coaching

Relationship

Leadershipisacornerstoneofasuc-

cessfulbusinessororganization.Lead-

ersinspire,encourage,andmotivate

employeestoworktotheirhighestpo-

tential.Attributesofleadershiparenot

fashionedovernight;theyaregrown

andfostered,andthebestwaytogrow

andfosterfutureleadersisthrougha

workplacecoachingrelationship.This

courseisdesignedtohelpworkplace

environmentsrunatfullcapacityby

propagatingleadershippotentialbyes-

tablishingcoachingrelationships.

Coaching for Performance

Bringoutyouremployees’optimalpo-

tentialbylearninghowtocoachfor

performance.Inthisdynamicfollow-up

toCoachingintheWorkplace:Estab-

lishingtheCoachingRelationship,man-

agersaretaughthowtoimplement

strategiesthatbringoutthebestin

theiremployees.Managerswhoadopt

thesecoachingskillswillbeableto

empowertheirworkers,encouragethem

totakerisks,developskills,andopti-

mizetheirworkperformance.This

courseteachescoachestocoachfor

performance.

Human Resource Optimization

Creating and Maintaining a

Talented Workforce

Endtheturnoverepidemicbycreating

andmaintainingatalentedworkforce.

Highemployeeturnoveriscostingyour

companytime,resources,andalotof

money.Insteadofspendingyourtime

recruitingnewhiresandinvestingmoney

inexpensivetrainingprograms,focus

yourenergyonfosteringlong-termcom-

mitmentsfromyourcurrentemployees.

Managing Employees

GetridofthosepeskyTPSreportsand

learnhowtoeffectivelymanageyour

employeesinordertocultivateasuc-

cessfulbusinessenvironment.Thedif-

ferencebetweenasterileperformance

managementsystemandanactiveper-

formancemanagementsystemisthe

latter’spotentialforretainingquality

employees,andthedevelopmentofin-

dividualskillsetswithintheworkplace.

Creating Development Plans

Today’semployeesareacutelyawareof

theirassetsandvulnerabilitiesinthe

currentjobmarket.Employeedevelop-

menthelpsmotivatedemployeesreach

theircareergoalswithintheconfinesof

yourbusiness.Creatingactionplansfor

employeesfostersloyaltywhileoptimiz-

ingproductivityintheworkplace.In

thiscourse,learnhowtocreateeffective

developmentplansforyouremployees.

Communicating Effectively

Communicationintheworkplacecan

betricky.Whatshouldemployersshare?

Whenshouldtheyshareit?Andhow?

Employeesresentbothlackofcommu-

nicationandpoorlyplannedcommuni-

cationintheworkplace.

Team Sponsorship

Sponsoring a Natural Team

Whenchildrenareyoung,aparent

overseestheirdailytasks,from

brushingtheirteethinthemorningto

makingsuretheyareinbedatarea-

sonablehour.Astheygrowolder,the

parentbeginstorelinquishcontrol,

allowingthechildrentomaketheir

owndecisionsandruntheirownlives.

Sponsoringanaturalteamisalotlike

parentingchildren.Learnhowtogrow

ateamthatwilleventuallybeableto

runitself,makinginformeddecisions

basedonyourpreviousguidance.

Sponsoring Standing and

Ad Hoc Teams

Afteryouhavegrownanaturalteam,

whatistheroleoftheteamsponsor?

Whilethetraditionalmanageristhe

overseerofateam,asponsorallows

theteamtoactonapre-confirmed

plan.Inthiscourse,learnhowto

sponsorbothstandingandadhoc

teams.

Mentoring Others

Asanexperiencedmentor,youareinagreatpositiontoshareyouraccumulatedworkplacewisdomandexpertisewithsomeoneelse.Youwanttorefreshyourunderstandingofthetheoriesbehindeffectivementor-ingtoensurethegreatestpossiblereturnonyourinvestmentoftimeandenergy.Thiscoursewillgiveexperiencedmentorsrapidaccesstoimportantconceptsandtechniquestheycandirectlyutilizeinassistingmentees.

eLearningtheCourses

Employee Relations

Communicating for Effective

Employee Relations

Howyoucommunicatewithyour

employeeshasamajorimpactonthe

overallatmospherewithinthework-

place.Apositive,professionalwork

relationshipbetweentheemployer

andtheemployeeisacrucialaspect

ofsuccessfulbusinesses.Thiscourse

explainshowcommunicationcanfoster

orhinderemployee/employerrelation-

shipsandwhatyoucandotocommuni-

cateeffectively.

Satisfying Your Employees

Jobsatisfactiondirectlyaffectswork

performance.Anunhappyemployeewill

inevitablyputforthaminimalamount

ofeffortinhisjob.Inthiscourse,learn

waystosatisfyemployeesinorder

toimproveproductivityandretain

employeesintheworkplace.Satisfying

youremployeeswillmotivatethemto

succeed,andtherefore,yourcompany

willsucceed.

Understanding Employment Law

Understandingemploymentlawwill

helpprotectyourcompany,yourself,

andyouremployees.Takeacrucial

stepinshieldingyourbusinessfrom

unwantedandcostlylitigation.Learn

whatlawsaffectyourbusinessand

learnhowtopreventviolations.This

courseisamustforallmanagersand

supervisorsinanycompany.

Hiring Top Performers

Initiating the Hiring Process

Yourhiringchoicescandeterminethe

successorfailureofyourbusiness.

“Hiringchoices”includenotonlywho

youhire,butintowhatpositionyou

placethem.Inthisinvaluablecourse,

learnhowtorethinkthewayyou

hirenewemployees,fromhowyou

recruittohowtodetermineplacement.

Thiscourseisperfectforboth

fledglingbusinessesandestablished

corporations.

Handling Interviews

Doyoutakethenecessarytimeand

planningbeforeconductinganinter-

viewwithapotentialnewemployee?

Havinganinterviewplanwillhelpyou

gaugewhethertheintervieweeisthe

rightpersonforaspecificposition

withinyourcompany.Learnwhat

detailstoincludeinyourinterview

plan,howtoreachanunbiaseddeci-

sion,andwhatmethodstoincorporate

duringtheinterview.

Concluding the Hiring Process

Itiscriticalforbusinessestoimplement

strategiestohelpretainnewhires.

Companiesthatareabletorecruitand

retaintopemployeesareabletogain

asignificantedgebecausetheywaste

lesstime,money,andresourcesmanag-

ingconstantturnover.Learnhowtonot

onlyattractthebestrecruits,buthow

tomakeyourbrandnewhiresnever

wanttoseekworkelsewhere.

Managing the Generation Mix

Thiscoursefocusesonmanagement

techniquesthatmakeiteasytoeffec-

tivelyleadamultigenerationalwork-

force.Accommodatingyouremployees

specificneedswillhelppiquetheir

workperformance;GenXparentsmay

requiredifferenttechniquesthana

GenerationYemployee.Thiscourse

helpsmanagersrecognizeandjuggle

thecomplexnatureofmanaginga

generation-mixedworkforce.

Leadership Skills

Position Yourself to Lead

Seniormanagersareconstantlylooking

forwaystoattainbetterandmore

lucrativeresultsfromtheirteam.

Findouthoweffectiveleadersimprove

employeestrustanddedicationto

bringoutthebestintheirperformance.

Learnprinciplestogreatcommunica-

tion,organizing,andeffectivetime-

management.

Building a Winning Team

Runningasuccessfulworkplacerequires

flexibility.It’stimetoloseprecon-

ceivednotionsaboutmanagementand

learnhowtosuperviseamodern-day

workforceeffectively.Thiscourse

teachesmanagersessentialleadership

skillsthathelpyoudelegatemore

responsibilitytoyourteamwhile

enablingyoutostrategizeandfocus

onthebiggerpicture.Learnhowto

effectivelymanagea21stcenturywork

teambyimplementing21stcentury

techniques.

Lead with Confidence

Amanagershouldcommandrespect

fromhisemployees;withoutconfi-

dence,thereisnorespect.Alackof

respectequalslessproductivityinthe

workplace.Thiscourseteachesyouhow

topresentyourselfasastrongleader

whocanmotivate,manage,andset

goalsforindividualemployees,the

workgroup,orthecompany.

Knowledge Management

Basics of Knowledge Management

Businessmanagersunderstandthat

knowledgeistheircompany’sgreatest

asset.Inorderforknowledgetopropel

acompany’ssuccess,itneedstobe

properlyharnessedandeffectively

distributedtotheworkforce.Inthis

course,managerslearnhowtomanage

andcultivateknowledgeinthework-

place.

Knowledge Management and

Organizational Learning

Thiscourseteachesthebasicsofcreat-

ingandimplementingaknowledge

managementsystem(KMS.)Knowledge

managementsystemsareinextricably

linkedtoorganizationallearning.Un-

derstandinghowtocreateaknowledge

managementsystemthatmatchesyour

company’sspecificneedsandwork

cultureisthefirststeptobringingthe

workforcetogetherunderonemission

andleveragingcompany-widelearning

initiatives.

Implementing Knowledge

Management

Thiscourseteachesmanagershowto

implementknowledgemanagement

systemsafterthedesignphase.Learn

toeffectivelymanageyourknowledge

managementsystemtoincreasework-

forceknowledgeofmissioncritical

informationandcreatealasting

competitiveedgeforyourbusiness.

Public Presentations

Deciding to Speak

You’vebeeninvitedtogiveaspeechat

aconference.Flatterymayimpelyouto

acceptrightaway;however,deciding

whetherornotgivingaspeechbenefits

yourcompanyshouldbeyourfirst

consideration.Learnbasicguidelines

thataidinhelpingyouconsiderwhich

speechopportunitiesyoushouldaccept

andwhichonesyoushouldstepaway

from.

Preparing Your Speech

Onceyou’vedecidedtogiveaspeech,

yournextstepispreparation.Learnthe

pivotalelementsandvaluabletipsthat

willenableyoutoprepareadynamic,

crowd-pleasingspeech.

Delivering Your Speech

Itdoesn’tmatterhowwellyourspeech

iswritten:ifitispoorlypresented,

itwillnotinfluenceorimpressthe

audience.Deliveryiseverything!This

coursehelpsnoviceandseasoned

publicspeakersbyprovidingsimple

adviceonhowtogivethebestspeech

possible.

Publicizing Your Speech

Yourspeechwasasuccess!You’re

finished!Ormaybenot…thiscourse

discussesthecriticalimportanceof

publicizingyourspeech.Increasethe

chancesofbeinginvitedtosubsequent

speakingengagementsbylearninghow

toincreaseyourpublicity.

Wellness

Thesecoursespromotewellnesswithintheworkplace.First,employ-eesassesstheirlevelofwellnessinrelationtotheirhealthand/orfitnessgoals.Follow-upcoursesinclude:

Introduction & Self Assessment—

Wheredoyouneedhelp?Stop Smoking—KicktheHabit!Weight Control—Developahealthierwayofliving!Job Satisfaction—Understandingtheeffectsandachievingresults!Blood Pressure Control—Reduceyourriskofseriousconditions!Stress Management—Improveyourstressresiliency!Fitness Primer—Establishyourownfitnessprogram!Personal Safety—Get“SafetySmart”!Personal Growth—Setaclearerpathforyourfuture!Creative Thinking—Strategiesforexpandingyourcreativity!Low Back Care—Don’tletthepainslowyoudown!Managing Change—Navigatenewsituationseffectively!Nutrition—Gainknowledgeonhealthiereating!Interpersonal Communication—Makeallcommunicationstressfree!

Wellnesslearningspansthesciencebehindbloodpressuretostressmanagementtechniquestodesigningapersonalizedfitnessplan.Thewellnessseriesbenefitsemployersandemployeesbypromotingandmaintaininghealthierlifestylesathomeandintheworkplace.

HR Skills

Managing Human Capital

The Ethical Dilemma—Asamanager,you

setthetoneforyourcompany.Aman-

agerwhoisperceivedasunethicalwill

instillacultureofdistrustandsubstan-

dardperformance.Learnhowtoproject

animageofethicalsuperioritythrough

principledmethodologyand

internalaccountability.

Downsizing—Nooneenjoyslettingem-

ployeesgo.Yourultimateobjectivewhen

downsizingshouldbetomakesureyour

employeesaretreatedwiththeutmost

respect.Learnwhatconsiderationsto

takebeforedownsizingandhowto

reduceyourorganizationwithdignity.

Mastering Key Retention Strategies—

TheAmericanManagementAssociation

reportsthatthecostofrecruitingand

traininganewemployeecostsbetween

25and200percentoftheirannual

salary!Thismeansfindingandretaining

excellentemployeesiscrucialforthe

ultimatesuccessofanorganization.

Winning with People at Work

Mastering Concepts for Getting Results—

Themosteffectivemanagementstrate-

giesaretheonesthatneverfailto

obtainthebestperformancesfrom

employees.Agoodmanagerimplements

proventechniques,andconsistently

examinestheirresults.Thiscourseintro-

ducespracticalwaystoimplementman-

agementtechniquesthatcreatesuccess.

Building a Winning Team—Winning

teamsworkwelltogether,andproduce

exceptionalworkontimethroughcare-

fulplanningandstrategicmanagement.

Inthiscourse,managers,supervisors,

andteamleaderslearntheskillsand

stepstotakeinordertobuildawin-

ningteam.

Developing Ethical Leadership Skills—

Istheethicalcorporateleadermore

successful?Ethicalleadersgivetheir

corporationsacompetitiveedgeby

buildinguponthetrustofbothclients

andinvestors.Learnhowcreatinga

workethicbasedonprincipledmanage-

mentwillboostyourcompany’sposi-

tioninitsmarketsandthecommunity.

Performance Under Pressure

Managing Stress in the Workplace—

Employeesintoday’sworkforceare

expectedtodomorewithless:more

productivity,betterresults,andlonger

hours, allwithinthesamefive-sixday

workweek.Tocountertheseincreased

pressures,managersneedtoprovide

morewaysofalleviatingstressinthe

workplace.

Working Well Under Pressure—

Howdoyouremployeescopewith

high-pressuresituations?Thiscourse

providesmanagementtechniquesthat

helpbothemployersandtheiremploy-

eeslearnhowtocopeunderpressure.

Learninvaluablestressmanagement

techniquestoteachemployeeshowto

anticipateandmanagepotentially

stressfulsituations.

Dealing with Stressors—Stressresults

frommanydifferentfactors.Thiscourse

addressesthevariousfactorsthat

createstressintheworkplace,and

providestechniquesthathelpease

individualstressors.Learnhowthe

SBRT(Stop,Breathe,Rewrite,andTake

Action)techniquewillhelpyouremploy-

eesdealwithpressureintheworkplace.

Strategic Development of Talent

Creating a Strategic Development Plan—

Often,acompany-widedevelopment

planisalltalkandnoaction.Inthis

course,learnhowtocreatestrategic

developmentplansthatdemonstrate

thecompany’scommitmenttocontin-

uedlearning.Motivateemployeesto

developthemselvesbyimplementinga

rewardandpenaltysystemtofostera

proactiveworkforce.

Choosing a Development Strategy—

Thiscoursehelpsmanagersdesign

developmentstrategiesthatnurture

employees’individualtalents.Thekey

toplanningtalentdevelopmentinthe

workplaceistoassesseachemployee’s

strengthsandweaknesses.Learnhowto

organizeacomprehensiveneedsassess-

ment,andusethatknowledgetode-

velopawinningdevelopmentstrategy.

Developing a learning organization—

Thiscourseteachesmanagershowtode-

velopaneffectivelearningorganization.

Byimplementingstrategiesthatcreatea

learningcultureorganizationscanpre-

ventstagnationandensurecontinuing

competitivenessandgrowth.

Client Relationship Management

Managing Relationships During Initia-

tion and Planning—Whenprojects

don’tgoasplanned,theresultisan

unhappyclient.Yourprofessionalism,

listeningskills,availability,responsive-

ness,andreliabilityareallfactored

intotheclient’slevelofsatisfaction.

Theseskillsmakethedifference

betweenadisappointingcustomer

experienceandamemorableone.

Managing Relationships During

Execution and Close-Out—Youmay

havemadethebestimpressioninthe

client'smind,but,itistheproject

implementationandclose-outstages

thatdeterminethesuccessofyour

project.Duringimplementationyou

needtoensureyourplandoesnotgo

offcourse.Duringtheclose-outstage,

youneedtoensureclientsatisfaction,

determinereasonsforclientdissatis-

faction,anddrawaplantoextend

long-termrelationships.

Managing Interaction-Based Causes

for Project Failure—Afailedproject

hasdireconsequences.Thecausescan

beduetopoortechnicalperformance

orpoorserviceperformance.Technical

aspectsofaprojectareexplicit

deliverables.Whereas,theimplicit

aspectsofserviceperformancecan

befarmorechallengingtopinpoint.

Managingandavoidingthesefailures

arecrucialtosustainedbusinessand

positiverelationships.

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