the effects of covid-19 on our organization & the ... · europe closure, opened new channels...

The effects of COVID-19 on ourOrganization & the Intralogistics ofour Customers

Presented byRami Ghandour+971 55 603 1433

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• SPAN Group introduction

• SPAN steps to combat COVID-19 & maintain safe operations

• Effects of COVID-19 on our customers intra-logistics

Agenda

Copyright © 2020, SPAN SCS (A division of SPAN Trading). Confidential. All Rights Reserved.

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SPAN Group - Who we are

• Warehouse Solutions

• Material Handling Solutions

• Supply Chain Solutions

– Efficiency solutions

• Automation Solutions

• Aftersales Services

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Operations in COVID-19 times

Safety measure for our employees. Weimplemented:• Daily disinfections programs• Masks & Sanitizing stations• Fever measurements• Eliminated paperwork forms• Reconfigured work space as

needed

Early in February we started taking measures

Work from home 80% WFH>> Weaccelerated digitizing our internalpaperwork (E-signatures, Job design,job orders, Eng. drawings, Deliverynotes, POD

Procurement Efforts We have anetwork of partners in the East & theWest. We quickly re activated olderpartnership based on the Location.During China closure we counted onEurope. Reversed situation duringEurope closure, Opened newchannels with Indian suppliers. Nowwe procure from Chinea India &Europe equivalent products.Increased our inventory by 50%

Customer Services We have 4 largeclient centers with on going projects:DXB, AD, RYD & JED. Anticipatedtravel bans. Redeployed our seniorsupervisors & installation teams outof DXB into AD, RYD & JED prior toairport closures. During the lockdown we managed to service all ofour clients that are classified asEssential Services

Thank you to everybody at SPAN for their efforts & dedication during these challenging times. We are running strong!

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The impact of COVID-19 on our customers

Increased activity & business from

• Food/FMCG distributors

• Pharmaceutical distributors

• Big players E commerce

• 3PL WH activities

• New fulfillment playersentering

Decreased business from

• Non food Retailers

• Apparel

• Electronics

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• Many customers experienced increased orders.

• Need to process & ship orders faster.

• Need for urgent additional storage capacity.

In summary some short term fixes and long termsolutions were required at the same time


Adapting to our customers’ needs during COVID-19

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Covid-19 Effects on our customers’ Intralogistics

Short Term action by our clients

1- Increased demand for MHE and HPP due to spike in their orders.

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1- Increased demand for MHE and HPP2- Increased demand for shelving and carton flow

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1- Increased demand for MHE and HPP2- Increased demand for shelving and carton flow3- Conversion of pallet storage to piece picking storage

Typical Pick faces Storeganizer

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Long terms solutions

1- Reactivation of design discussions for WH automation projects

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Long Terms solutions (most recent)

2- Urgent increase of WH storage capacity projects (either by adding new racks or mezzanines)

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3- On going inquiries for robotic picking solutions that reduce the number of pickers andinteraction between warehouse staff (butler system, follow-me and smart trolleys)

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4- Redesign human congested areas in the warehouse- inbound QC and verification stations- outbound packing lines with 2 meter spacing between operators

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5- Click and Collect solutions to reduce contact with parcel delivery drivers

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Q & A

Rami Ghandour+971-55-603-1433

the effects of covid-19 on our organization & the ... · europe closure, opened new channels...

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