the digital workplace - what are the elements - how do we achieve success - spfestdc 2016

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The Digital Workplace: What are the elements? How do we achieve success? Ruven Gotz Avanade Download this deck at slideshare.net/ruv

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Page 1: The Digital Workplace - What are the elements - How do we achieve success - spfestdc 2016

The Digital Workplace: What are the elements?

How do we achieve success?

Ruven GotzAvanade Download this deck

at slideshare.net/ruveng

Page 2: The Digital Workplace - What are the elements - How do we achieve success - spfestdc 2016

DIRECTOR & REGIONAL LEAD

Ruven Gotz

SPEAKERAUTHOR

[email protected] @ruveng spinsiders.com/ruveng

MVP (6th YEAR)

Page 3: The Digital Workplace - What are the elements - How do we achieve success - spfestdc 2016

What do we mean by “digital”?

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We’ve been using computers for a long time

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Information Silos

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Information Sharing: The good old days

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Result: Stomach ache!

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What is a Digital Workplace (DW) anyway?

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http://digitalworkplacegroup.com/2013/11/05/so-what-is-the-digital-workplace-anyway/

The digital workplace is the collection of all of the digital tools provided by an organization to allow its employees to do their jobs.

Page 10: The Digital Workplace - What are the elements - How do we achieve success - spfestdc 2016

http://www.cmswire.com/cms/social-business/what-a-digital-workplace-is-and-what-it-isnt-027421.php

The digital workplace is meant to be a virtual equivalent to the physical workplace, which requires strong planning and management due to its fundamental role in people’s productivity, engagement and working health.

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http://www.steptwo.com.au/papers/digital-workplace-definition/

The Digital Workplace consists of a holistic set of tools, platforms and environments for work, delivered in a coherent, usable and productive way.

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A digital workplace is a modern work environment where employees are more engaged to make faster decisions and achieve greater results. They are fully empowered by contextual analytics and mobile technologies, and engage in online communities to find and disseminate needed information and foster employee-led innovations.

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Me!

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When it comes to Office 365…

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But I’ll also admit…

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Microsoft’s Components:• Office Graph• Delve• Planner• Groups• Delve Analytics• Yammer• PowerApps• OneDrive

The Waffle

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The single most exciting new development:

The Office Graph

*Not to be confused with the Microsoft Graph

*

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Office Graph

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We work in a fragmented world

C:, X:

http://www.finedininglovers.com/blog/out-of-the-blue/plate-sculpture-food-art/

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The Office Graph enables Delve

The first application that uses the Office Graph

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Page 30: The Digital Workplace - What are the elements - How do we achieve success - spfestdc 2016

Planner for Project Management

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Groups

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Delve Analytics

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Take back your time

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A new add-in for outlook

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Yammer for Enterprise Collaboration

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You’ve got a problem…

How can social tools really help to drive a digital workplace?

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Collaborate with peers

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Come up with some great ideas…

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Deliver an awesome report

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It gets filed

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In a knowledge base

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So that it’s easily searchable

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Problem!

Collaborate

or Work Alone

KMSystem

This is hard work, and it’s hard to get people to do this

People aren’t good at searching and they don’t trust the search engines

SLOW

SLOW

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Here’s where social can help

Social

KMCollab

Page 50: The Digital Workplace - What are the elements - How do we achieve success - spfestdc 2016

Access peoples’ heads

Collaborate or Work

Alone

KMSystem

Has anyone ever worked with Product X in situation

Y?

@Sue did last year

@Bill was the tech lead on that

Here’s a link to the spec, call me if you have questions

Just what I need to solve this

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PowerApps & Flow

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OneDrive

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Planning, Communication & Governance

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You’ve got to plot your path

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Assess current state with a maturity model

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http://tips.slaw.ca/wp-content/uploads/2013/09/change1-300x199.jpg

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Change Management is key to success

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Need to get everyone pulling together

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The foundations that support adoption

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Key lessons learned

Plan

DeliverEngage

ImproveIt’s an

iterative process

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Key lessons learned

Secure buy-in and commitment from an executive stakeholder and key leaders

Page 62: The Digital Workplace - What are the elements - How do we achieve success - spfestdc 2016

Key lessons learned

Co-ordinate business process changes on a long term basis – it’s not a technology drop-in, it’s a process change

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Key lessons learned

Communicate, communicate, communicate

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Key lessons learned

Define success – adoption is not a one-time activity and viral adoption cannot be assumed

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Key lessons learned

Develop a network of evangelists; engage long-term well beyond launch

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Key lessons learned

Involve users as early as possible

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Key lessons learned

Listen closely to naysayers and understand their concerns.

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Key lessons learned

Implement mobile support and access

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Changing the nature of collaboration

Frictionless Collaboration

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Why am I so excited about this?

Digital Workplaces can make business better and make employees happier……the best is yet to come!

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Thank You!

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Ruven Gotz

AUTHOR

[email protected] @ruveng spinsiders.com/ruveng

MVP (6th YEAR)