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The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 Los Angeles

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Page 1: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

The Digital Transformation of

Orthodontics in the 2020’s

2019 AAO Annual Session

May 5, 2019 • Los Angeles

Page 2: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Jack ShawEmerging Technologies Strategist

Speaker, Author, Consultant

Page 3: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies
Page 4: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies
Page 5: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Making

predictions is

very hard,

especially

about the

future.

Yogi Berra

Page 6: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

With the Valuable Help of…• Arlen Hurt

• Dr. Melissa Rathburn and the Team

• Bryan Delano

• Clint Berry

• Dave Ternan

• Kathleen Stenersen

• Reid Simmons

• Dr. Doug Depew

Page 7: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 8: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 9: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 10: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 11: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 12: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 13: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 14: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 15: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 16: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 17: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 18: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 19: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 20: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 21: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 22: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 23: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 24: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

A Visit to the Orthodontist in the 2020’s

Page 25: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Orthodontic Future Shock Clear Aligners. Invisalign Patent Expiry

New Kinds of Appliances:

Metals → Ceramics

3D Printing – Models →Appliances

IoT – Embedded Sensors

Growth and Acquisition of Dental Group Management Practices

Growth of Dental / Orthodontic Tourism

Patient Centered Healthcare

Page 26: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

The rise of the expert non-expert

Generalist dental practitioner upsetting traditional role of

the specialist orthodontist

Almost pervasive lack of recognition by patients of the

professional capabilities of the specialist orthodontist

Generalist is equipped to address the needs of a patient as

a “whole.”

Comprehensive dental treatment adding to the

convenience of care under “one roof.”

Page 27: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Dental Tourism

Page 28: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Click to edit Master title style

Click to edit Master text styles

Second level

Third level

Fourth level

Fifth level

AMERICAN BLOCKCHAIN COUNCIL

A smile is a universal language but not all cultures’ smiles are the same as others

Page 29: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

The Browning of America

The Great Shift, the Browning of America.

Orthodontic practices must understand the various

cultures within their patient base, and

Make some accommodations for the changing

demographics of their communities

(such as having some bilingual staff members).

Cultural Issues – What does a nice smile look like?

Page 30: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies
Page 31: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

The Mobile Explosion

There are 7 billion people in the world.

4 billion use mobile phones.

Just 3.5 billion own toothbrushes.

Page 32: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Integrating Mobility into Practice Management

Page 33: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Accelerating Intraoral Scanning

Page 34: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

What is Augmented Reality?

Page 35: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Augmented Reality in Orthodontics

Page 36: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

World’s Smallest Lithium Ion Battery

Page 37: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

400 lb. Bioplastic Cornerstone

Page 38: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

for Canal House in Amsterdam

Page 39: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Bionic Ear

Page 40: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

3D Printing in Orthodontics

3rd Party Specialty Manufacturers

Printing of Models in Orthodontic Offices

Printing of Appliances on Orthodontic Offices.

Page 41: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Continuous Liquid Interface Production

Page 42: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Orthodontics – New Appliances

Page 43: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Printing Electronic Devices

3D printed working electronic devices printed with a new type of plastic, called "Carbomorph", that conducts electricity.

Printed a simple computer, a glove containing flexible sensors and a mug that knows how full it is.

Research group leader Dr. Simon LeighUniversity of Warwick, UK

Page 44: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies
Page 45: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Wearable Health Sensors

Page 46: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Wearable Health Sensors

Page 47: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Wearable Health Sensors

Page 48: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Smart Toothbrush

Page 49: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Smart Devices

Page 50: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Smart Tooth

Page 51: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies
Page 52: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Cobotics

The World’s Most Powerful Chess Entity

Human Grandmasters

Computerized Chess Programs

Advanced / Freestyle Chess Teams

Collaborative Robotics

a robot working in tandem with a human

Safer

More Flexible

Trained, not Programmed.

Page 53: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Your New Nurse Assistant?

Page 54: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

October 31, 2008

at the height of the

global financial crisis…

Page 55: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

The First Use Case for

Blockchain

Bitcoin is a cryptocurrency, that uses the underlying

characteristics of blockchain to issue a digital currency

= BlockchainBitcoin is an

implementation of the technology

Blockchain is the core technology

Page 56: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

AMERICAN BLOCKCHAIN COUNCILBlockchains: The Promise

Page 57: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

AMERICAN BLOCKCHAIN COUNCILBlockchains Provide

A Permanent, Immutable, Signed, and Time-stamped Record

of Identity, Ownership, Transactions, or Commitments

Page 58: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

AMERICAN BLOCKCHAIN COUNCILBlockchains Provide

Records can be shared among two or more Entities – without an intermediary

Page 59: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

AMERICAN BLOCKCHAIN COUNCILBlockchains Provide

Globally available with Complete Transparency – for Those Authorized

Page 60: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

AMERICAN BLOCKCHAIN COUNCILBlockchains Provide

Unhackable Security against Those Unauthorized

Page 61: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Identical Copies – Distributed Nodes

Page 62: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

AMERICAN BLOCKCHAIN COUNCIL

Page 63: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Why Not Electronic Medical Records?

Page 64: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Why Not Purchase Orders?

Page 65: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Why Not 3D Printing Design Files?

Page 66: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

• “A smart-contract is a computer program, • which runs on a replicated, shared ledger (Blockchain), • which can take custody over assets on that ledger, and • which can track what has happened to date and • respond to incoming information or events.”

Smart Contracts

Page 67: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Self-Sovereign Digital Identity

Page 68: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Blockchain and IoT

Page 69: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Patient Mediated Health Data Exchange

Page 70: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Bill Gates

The Rate of

Change

“We always overestimate

the change that will

occur in the next two

years and underestimate

the change that will

occur in the next ten.

Don’t let yourself be

lulled into inaction.”

Page 71: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

But NONE of this matters

Unless you have a

strategy for

digital practice

transformation

Page 72: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Digital Practice Transformation

• Digital Transformation is NOT about force fitting new technologies into your practice.

• It’s about reimagining your business model and even your entire dental / orthodontic ecosystem – 3rd Horizon Planning

• Don’t use technology to make your current model marginally more efficient.

• Understand how new technologies affect working processes.

• Then use any and all technologies needed to implement the new vision.

Page 73: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

1st Horizon Planning

• Today’s core practice management.

• Includes enhancements to and extensions

of that core business.

• Includes operational efficiencies,

near-term process improvements, etc.

Page 74: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

3rd Horizon Planning

• Long-term vision: Digital practice within digital ecosystem.

• Parallels 1st Horizon Planning , BUT without today’s constraints.

• Look into the future two to three years or more.

Page 75: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

3rd Horizon Planning

• Allows a “time cushion” for systems, processes, assets and infrastructure to be changed as needed.

• Rethink business models and practice management

• What could be enabled by emerging technologies?

• Identify multiple possible future scenarios

Page 76: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

2nd Horizon Planning

• Identify most promising 3rd Horizon opportunities.

• Invest in intermediate-term 2nd Horizon initiatives for

new technologies and business practices.

• Consistent with a 3rd Horizon long-term strategy.

Page 77: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Technology Enabled

Orthodontic Practice of the 2020’s• Patients automatically book appointments as required.

• Sign in with their health statistics and medications already updated.

• For whom your exam chair automatically adjusts as they sit in it.

• A robot undertakes a basic examination,

• Leaving you to do the skilled work ably assisted by a robot nurse.

• During treatment, patient’s stress level is monitored remotely, and the

lighting and background music are automatically adjusted to make them

feel as comfortable as possible.

• They leave having paid automatically, and

• With the next appointment booked and communicated to their smartphone.

Page 78: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Change &

Progress

“Change does not

necessarily assure

progress,

but progress

implacably

requires change.”

Historian Henry Steele Commager

Page 79: The Digital Transformation of - Amazon S3...The Digital Transformation of Orthodontics in the 2020’s 2019 AAO Annual Session May 5, 2019 • Los Angeles Jack Shaw Emerging Technologies

Follow Up

@jackshaw

Jack Shaw

M: +1-770-910-5969

[email protected]

Blockchain Executive LinkedIn Group