the digital age: how clinical software tools are transforming the patient experience in healthcare
TRANSCRIPT
How clinical software tools are transforming the
patient experience in healthcare
Presented by Katrina Otto,
Train IT Medical
@trainitmedical
The Digital Age:
Transforming reception
CommunicationTools
Practice EfficiencyTools
Sharing medical records
Data Integrity
Clinical Data Quality Tools
Sharing of informationImproved Data Quality
Patient Engagement Improved patient outcomes
More efficient practices
Seeking:
What are our options?
Tools1st Available
Docbook
Doc Appointments
Appointuit
Ozdocs online
Clinic Connect
Healthsite
Health Engine
Hotdoc
Nethealth
Tonic
Medical Channel
Healthshare
Real Time Health
Whitecoat
Health Direct
Canning Tool
Pen CAT
Doctors Control Panel
MedicalDirector Insights
Tyro
Jayex Kiosk
ERX Express
Medisecure DrShop
Jayex Integrated Kiosk
Patient self check-in
Did You Know?
www.trainitmedical.com.au
73%of self-check-in patients
identified incorrect demographic information
in their patient record
www.trainitmedical.com.au
13 languages
spoken in one Melbourne
medical practice
Transforming how we communicate
51languagesvia kiosk
Transforming
patient interaction
tripadvisorfor medical practices
Survey found that 88% of consumers trust online
reviews as much as personal recommendations.
“If you’re in Sydney – go find Dr Rick Wilcox at South Coogee, he’s the best doc here for this”
Surfer blog site
www.trainitmedical.com.au
70%of people are comfortable communicating with their
doctors electronically (SMS, email, telehealth)
Online Appointments
It's about connecting & convenience
Mobile Technology
& patient education
“If I leave the room during a consultation whenI return the patient has more questions because they’ve googled what I’ve said
while I’ve been gone”GP
Patients Dr Google
Patients Dr Google
“I have to de-Dr Google my patients” Dr George Forgan-Smith
GoShare HealthcareReal Time Health
Patient Education Screens
Practice Communication + Patient Education- Tonic -
Canning Tool
Grhanite
Pen CAT4 + TopBar
Doctors Control Panel
Data Integrity & Population Health
‘Quality’/Analytics
• Identify
It's
Doctors Control Panel (DCP)
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Sharing /Collaboration Tools
Preventive health campaigns
Online Consultations
Secure SMS & Email
Results via secure portal
It is a new era
The world hates change
yet it is the only thing that has
brought progress.”
Charles F Kettering
“
To the cloud and beyond!
MediRecordsClinic to CloudClaydata Putty
29
30
Patient HandheldCentral Repository
Cloud based P
Patient shares record P
Integrated telehealth P
Online Payments P
Innovative
“Patients love that Tyro terminal” RN
Tyro changed our world!
IMAGINEBook appointment
Self check-in Update own details
Pay onlineTrack health spend
Order scriptsReceive results
Communicate with clinicBook teleconsult
All on your handheld device:
www.trainitmedical.com.au
.
Questions?
Imagine: a lifelong electronic health record
www.trainitmedical.com.au
.
Let’s continue the conversation. Connect with me:
Katrina Otto, Train IT Medical
Twitter: trainitmedical
Facebook: trainitmedical
www.trainitmedical.com.auFor free practice resourcesBlog posts & more info