the development of a family advisory council within maternal child services: real-world experiences...
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The Development of a Family Advisory
Council Within Maternal Child Services:
Real-World Experiences to Improve
Outcomes
Poster Presentation
The purpose and value of developing a Family
Advisory Council is to formalize the existing
practice of family-centered care by de¢ning the re-
lationship among patients, families, and health care
providers. To illustrate the importance of collabora-
tion among patients, families, and health care
providers, the advisory council will consist of fami-
lies and health care professionals whose mission is
to ensure the delivery of the highest standard of
comprehensive and compassionate health care.
The council provides a mechanism for communica-
tion between professionals, patients, and families
that leads to a better understanding and coopera-
tion in establishing priorities that re£ect patient
and family needs within the community. Coopera-
tion among health care providers, patients, and
families is essential in facilitating open communica-
tion of information that leads to improved
coordination of care and informed decision making
with science and the patient’s needs and values at
the forefront. Lessons learned and outcomes from
the development of the Family Center Advisory
Council is presented during the presentation.
Stimulating Simulations: Developing
Meaningful In Situ Simulations in a Level
III Perinatal Center
Poster Presentation
Background
Communication failures account for 72% of
perinatal sentinel events and are at the heart
of most obstetric (OB) litigation claims. Health care
professions are pro¢cient at training technical skills
but not necessarily so on teaching how to
communicate e¡ectively and perform as a team.
In situ simulations have become a standard
safety measure to assess and remediate communi-
cation issues, particularly for high-risk clinical
scenarios.
Purpose
The purpose is to describe our Level III Perinatal
Center’s experience with a multidisciplinary simula-
tion program. The goal was achieved to have
scheduled, realistic emergency scenarios to im-
prove communication processes.
Method
In the summer of 2008, as part of the Premier Peri-
natal Safety Initiative, we reinvented our simulation
training program. We began simulations in 2004
with the Vermont-Oxford Network but wanted to ad-
just some elements discovered from our experience
and recent benchmarking. One sta¡ nurse and one
physician stepped up to be simulation coordinators.
They developed scenarios based on real-life cases
that involve all disciplines. Simulations are per-
formed monthly, and sta¡ are scheduled out of unit
time to attend. A prebrie¢ng is held in which roles
are assigned and expectations set. The simulations
are videotaped. Following the simulation, a group
debrie¢ng is held, the tape is reviewed, and perfor-
mance is discussed, focusing on teamwork and
Donna Smith, MSN, RNC-OB,
Women’s and Children’s Ser-
vices, Christiana Care Health
System, Newark, DE
Cheryl-Lynne B. Kitts, MSN,
RNC-OB, Services, Christiana
Care Health System, Newark,
DE
ProfessionalIssues
Tara Snyder, RN, BSN, Labor
and Delivery, Summa Health
System, Akron City Hospital
Campus, Akron, OH
Robbie Pettit, RN, Labor and
Delivery, Summa Health Sys-
tem, Akron City Hospital
Campus, Akron, OH
Jennifer L. Doyle, MSN,
WHNP, Women’s Health Ser-
vices, Summa Health System,
Wadsworth, OH
S78 JOGNN, 39, S48-S84; 2010. DOI: 10.1111/j.1552-6909.2010.01121.x http://jognn.awhonn.org
I N N O V A T I V E P R O G R A M S
Proceedings of the 2010 AWHONN Annual Convention