the death of usability
TRANSCRIPT
The Death of Usability(and Other Peeks at the Future)
Baltimore Parlay
Troy Winfrey
4.22.10
The Big Deal:From Scarcity to Abundance
Computing Works...
...and It’s Getting Even Better.
But Here’s the Best.
So What’s Next?
The Good: the iStuff and the App Store
“Web” 3.0
• Taking computing everywhere
• It does stuff
• Will lead to massive capital infusion, like Google AdWords
• Look for Android ubiquity
The Ugly: Agile
Engineers engineering their way out of engineering problems.
Useful for the “how” of building
Cuts out users, ironically
Defensive reaction?
The Bad: The Death of Usability, Or, Three Fatal Business Models
1: Collapse of the MiddleValue then
Value soon
2: De Facto Standard
3: Product-Profit Multiplier
Past Usability...Suitability
• How we build is increasingly less important than what
• Abundance means commoditization; innovation is the only way out
• Deep user understanding is the only reliable way to innovate
• Innovation continually shifts when models and markets do