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SACSCOC: 2016 Annual Meeting TCC Connect Campus Increasing Access to Higher Education: The Creation of a Non-traditional Campus Success Within Reach

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SACSCOC: 2016 Annual Meeting

TCC Connect Campus

Increasing Accessto Higher Education:

The Creation of aNon-traditional Campus

Success Within Reach

Tarrant County CollegeTCC Connect Campus

Carlos R. Morales, Ph.D.President

Aubra Gantt, Ed.D.VP for Academic

Outreach and Student Success

Candy Center, M.A.Dean of Academic Affairs

Agenda

• Opportunity• Tarrant County College• TCC Connect Campus• Strategic Planning• Online Course Development• Academic Outreach & Student Services• Campus Profile• eLearning• Weekend College• Successful Outcomes

Opportunity

Success Within Reach.

• Clear, coherent academic and career pathways• Stackable credentials based on clearly defined

competencies• Alignment of learning across education sectors• Transparency and accountability• Next Generation Learning Modelso Competency-based Educationo Personalizedo Adaptive

• Increase utilization of technology• Learning Analytics

Source: Empowering Community Colleges to Build the Nations’ Future, American Association of Community Colleges, 2014

Future of Higher Education

Increase• Access to high quality,

flexible and innovative programs

Increase • Completion and transfer opportunities

Reduce • Educational attainment gap

The Non-traditional Institution

A perennial problem of students in community colleges is the one where they graduate with 90+ credits when the degree only requires them to complete 60 credits.

Opportunity

1. Increase Graduation Rates

2. Reduce the Time Towards Graduation

6018

2016 THECB AlmanacCompletion MeasuresAverage Time to

Associate Degree(Years)

Average SCH toAssociate Degree

TCCD 4.4 88State 4.4 90

Accelerate Completion

By 2020, more than 65% of jobs will require some form of post-secondary education.

Source: 2013 Georgetown Report & Journal of Latinos & Education, 2012

National Workforce Projections

Distance Education is Mainstream

More than 6 million students online

One in seven students taking all classes online

One in three students taking at least one online class

Online growth outpaces traditional enrollment growth

Online Report Card - Tracking Online Education in the United States, Babson Survey Research Group, 2016

Online Learning

Tarrant County College

Success Within Reach.

The College of Choice for Academic Excellence and Lifelong Learning

Fort Worth

Austin

Tarrant County College

13

Tarrant County College

• 6th largest higher education institution in Texas

• One of the 20 largest colleges or universities in the U.S.

• About 100,000 credit and non-credit students annually

• One in every 21 Tarrant County residents is a student

• Over 50 years of service

Six Campuses

14

Tarrant County College

Ranks #5 among all community colleges in the total number of associate degrees awarded in all disciplines.

When combined with four-year schools, TCC ranks #9 among all U.S. colleges that grant associate degrees (Up 12% from 2015).

Ranks as a top certificate producer, ranking #27 in granting one-year certificates in all discipline.

Ranks #75 in granting two-year certificates in all disciplines.

Community College Week Annual Report: “Top 100 Associate Degree Producers” (Data from the U.S. Department of Education)

15Source: October 19, 2016, CBS News http://dfw.cbslocal.com/2016/10/19/tarrant-county-college-ranked-among-the-best/

About the Campus

Success Within Reach.

TCC Connect Campus

eLearning

Dual Credit

Weekend College

TCC Connect Campus

Flexible learning - technology mediated

On-demand academics

Relevant and real-life application of academics

Multi-modal, multi-point

TCC Connect Campus

Sixth campus of Tarrant County College District

Strategic Plan/Vision 2015

Non-traditional approach, non-traditional students

Established in 14 months

20,000 student enrollments, 347 faculty, 100 staff

18 fully online programs, 350+ online courses

TCC Connect Campus

• Accelerated Learning – Associate’s Degree in 18 Months or Less by Taking Classes on Friday or Saturday

• Access – Flexible Scheduling and Increased Access for Non-traditional

• Planning – Convenient Central Location

• Courses – Technology Mediated Hybrid Delivery

• Degree/Certificate – Pathway to Completion with Core Curriculum in About One Year

TCC Connect Campus

Strategic Planning

Success Within Reach.

Culture of a Start Up Organization

Source: The Barriers Big Companies Face When They Try to Act Like Lean Startups, Scott Kirsner, Harvard Business Review, August 16, 2016

22

Source: The Barriers Big Companies Face When They Try to Act Like Lean Startups, Scott Kirsner, Harvard Business Review, August 16, 2016

Culture of a Start Up Organization

23

TCC Connect Campus: TimelinexJun – Dec 2013

• Development of Concept Plan

xJan – Aug 2014• Creation of positions, staffing, preparation of

SACSCOC prospectus, creation of unit processes xAug 2014 - now

• Administrative unit launch/campus operation• Prospectus Submitted to SACSCOC

Sep 2015

• SACSCOC Campus Designation

Academic Affairs• Administration and Staff

• Vice President Academic Affairs

• 1 Dean

• 2 Assistant Deans

• 9 Discipline Coordinators (Department Chairs)

• Developed policies and procedures in key areas

• Reengineered staffing, assignment and evaluation of faculty, to better address student/faculty issues and communication protocols, while being agile to adapt change

• Implemented a streamlined process for hiring ISD embedded teachers

• Reconceptualized professional development for faculty and staff to ensure quality assurance, customer service and satisfaction.

• Instructional Design Team

Academic Outreach and Student Success

• Administration and Staff• Vice President Academic Outreach and Student Success• 1 District Director for Dual Credit• 5 Dual Credit Coordinators• 1 Manager for Outreach (4 Support staff)

• Developed policies and procedures in key areas• Implemented admissions, registration procedures to

support Dual Credit operations • Reconceptualized professional development for points of

contacts, Principals and Superintendents to ensure quality assurance, customer service and satisfaction.

Online Course Development

Success Within Reach.

New process was soft launched in Fall 2014 with 12 instructorsFaculty certification process certifies online instructors based on two approaches:• Faculty new to online teaching

• Experienced faculty through prior online teaching experience; whether with TCC or another institution.

• Faculty is now certified rather than courses• Experienced faculty can be certified in one

business day

Reimagining eLearning

eLearning Tools

Faculty Mentor Course

Showcase

Pedagogical Strategies

eLearning Best

Practices

eLearning Certification Process

Two Tracks1. The experienced online

instructor certificationprocess will certify online instructors based on competency.

2. The new online instructor certification process will certify instructors based on competency and targeted online skills training.

Peer-Developed Courses

• Working with academic curriculum teams to create model courses that are shared among faculty teaching the same course

• Initial focus is to develop model versionsof high-enrollment courses

Peer-Developed CoursesQuality Assurance

•This need requires a course design process where a course shell that meets TCC’s Quality Standards for Online Courses and is ready for utilization.

Faculty Mentoring Program

Course building using innovative tools and practices

Evaluation of course activities and strategies

A personal point of contact for discipline-specific teaching and development assistance

Academic Outreach and Student Services

Success Within Reach.

7,300 16

645

CENTRALIZED OPERATIONS

TO SERVE MORE

STUDENTS

Dual Credit

IndependentSchool Districts

Students Enrolled

Service Areas High Schools

Gender Ethnicity

Dual Credit Demographics

Fall 2015

Office of Institutional Intelligence & ResearchSource: ST Student Enrollment Data and ST Gender and/or Ethnicity by Program (Student-level definition)

2013FL4,668 Dual

Credit Students

8,512 Course Enrollments by Dual

Credit Students

2014FL5,439 Dual

Credit Students

10,191 Course Enrollments by Dual

Credit Students

2015FL6,919 Dual

Credit Students

13,712 Course Enrollments by Dual

Credit Students

Count includes lab enrollments.

Dual CreditHeadcount and Enrollment

Office of Institutional Intelligence & Research

Success was defined as A, B, or C.

Source: ST Student Enrollment Data and ST Gender and/or Ethnicity by Program (Student-level definition)

Course enrollments are shown in bar.

Lab enrollments were removed.

Dual Credit Success Rates

Investment or Prescribed Paths?

Texas House Bill 5

• Endorsements and college readiness

Texas House Bill 505

• Dual credit starts in 9th grade• School districts can “shop” around for IHE

College Going Culture @ TCC

Dual Credit

Online Advising

Remote Proctoring

Online Tutor 24/7

Online Writing Center

Student Services

• Implemented Online version NSOR

• Established a mandatory student orientation for online learning

• Applied a targeted approach to reach non-traditional students

• Implemented Standardized MOUs, Agreements, Operational Memorandums, Testing Data Sharing Agreements.

• Spearheaded self service registration for Dual Credit students

Student Services

Campus Profile

Success Within Reach.

eLearning

• 20,000 Students Enrolled

Weekend College

• 575Students Enrolled

Student Enrollment

67%

33%

Gender

Female Male

Student DemographicsSpring 2016

18%

6%

22%

50%

4%

Ethnicity

African American

Asian

Hispanic

White

Other

Student DemographicsSpring 2016

Fall 2013 Fall 2014

11,71313,431

Fall 2015

10,430

26.1%22.8% 19.9%

Online Students

Of All TCCD Students Enrolled in At least One Online Course

Fall 2013 Fall 2014

4,2965,059

Fall 2015

4,170

9.8%8.4% 8.0%

Online Students

Of All TCCD Students Enrolled in 100% of Online Courses

Success Rates for Online Students

64.2%

21,352Enrollment

18,843Enrollment

67.0%69.3%

25,318 Enrollment

Fall 2013 Fall 2014 Fall 2015*Success is defined as A, B or C.**Lab enrollments were removed.

eLearning

Success Within Reach.

eLearning18 Fully Online Degrees

AAS in the areas of Business and Information Technology

Online certificates in the areas on Business and Information Technology

5

13

Online Degrees and Certificates

– Accounting Information Management– Business Administration - Accounting

Assistant– Business Administration - Business– Business Administration -

Entrepreneurship and Small Business Management

– Office Technology Professional

Associate of Applied Science Degrees Certificates

– Accounting Clerk I– Accounting Clerk II– Accounting Clerk III– Accounting Assistant I– Accounting Assistant II– Accounting Assistant III– Business I– Business II– Entrepreneurship and Small

Business Management I– Entrepreneurship and Small

Business Management II– Administrative Specialist– Applications Specialist– Office Technology Specialist

Weekend College

Success Within Reach.

Weekend College Options

Friday Evening

• 2 hybrid courses (6pm-7:50pm; 8-10pm) with balance online

Saturday

• 2 hybrid courses (9am-10:50am; 12-1:50pm) with balance online

Student Development

• Each week’s meeting also included one hour of Student Development.

• These classes include Learning Styles, Note Taking Skills, Time Management, etc.

Ble

nded

Opt

ions

Student ProfileSt

uden

t Suc

cess

Compliant in all three areas of the Texas State Initiative (TSI) to include Writing, Reading, and Mathematics

First Time in College

Committed to an 18 month course of study

Comfortable with technology (online learning)

Motivated, independent learner

1st Semester 2nd Semester 3rd Semester 4th Semester 5th Semester1st

7-Wks2nd

7-Wks1st

7-Wks2nd

7-Wks1st

7-Wks2nd

7-Wks1st

7-Wks2nd

7-Wks1st

7-Wks2nd

7-WksENGL1301

ENGL 1302

GEOL 1403

GEOL 1404

GOVT 2305

GOVT 2306

MATH 1342 or

1314

BCIS1305

SOCI 1301

PHIL 1301

HIST1301

HIST 1302

PSYC 2301

KINE 1164

SPCH 1311

MUSI 1306

ENGL2328

HUMA1301

ECON 2301

ECON 2302

Friday evening classes meet 5-10pm. Both courses are blended (1/4 face-to-face, 3/4 online). Workshops meet 5-6pm. Classes meet 6-7:50pm and 8-9:50pm.

Saturday classes meet 9am-2pm. Both courses are blended (1/4 face-to-face, 3/4 online). Classes meet 9-10:50am and 12-1:50pm. Workshops meet 11am-12pm.

Accelerated Online

Test Question:

What is the number onemethod used for retention?

Success Within Reach.

Engagement

During registration Student development Weekly emails Phone calls Intrusive advising

Successful Outcomes

Success Within Reach.

Where Are We Now?

Fall 2015 • 26 sections offered

Fall 2016 • 48 sections offered

Through Summer

2016

• 164 sections have been offered• 1647 different students have taken

at least one class from Weekend College• 3203 seats have been filled

May 2015• TCC graduation had three students

graduate that had taken at least one Weekend College course

December 2016 • Two students from the Weekend College graduated

May 2016• The beginning cohort / learning

community completed their educationand received their associate’s degree; 35 students total

Where Are We Now?

Student Centered

CassandraFerrell

David Alejandro Giles

JacquelineHall

StaciaSmith

Questions ~ Comments ~ Discussion

Success Within Reach.

Contact Information

Success Within Reach.

Carlos Morales, [email protected]

Aubra Gantt, Ed.D.Vice President for Academic Outreach and Student [email protected]

Candy Center, M.A.Dean of Academic [email protected]