the complete irealtor mobile guide · you may need to check your activation and registration status...

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Requirements The Complete iRealtor Mobile Guide Phone Memory At least 1GB free space Minimum iOS version iOS (Apple’s Operating System) 4.0 and above Internet Connection WiFi, HSDPA or 3G connections iPhone 4 iPhone 3GS This application is not compatible with other smartphones such as Android devices, Nokia, Samsung, Windows or Blackberry devices.

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Page 1: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

Requirements

The Complete iRealtor Mobile Guide

Phone Memory

At least 1GB free space

Minimum iOS version

iOS (Apple’s Operating System) 4.0 and above

Internet Connection

WiFi, HSDPA or 3G connections

iPhone 4

iPhone 3GS

This application is not compatible with other smartphones such as Android devices, Nokia, Samsung, Windows or Blackberry devices.

Page 2: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

With iRealtor Mobile, you do not need to carry bulky laptops and digital cameras anymore.

You can manage all of your property advertisements, pictures and enquiries directly from

your iPhone.

Features

Take pictures of properties

and upload them to iRealtor

in less than 5 minutes

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Instant NotificationsReceive instant notifications

on your iPhone whenever

there is an enquiry to your

iRealtor account

Anywhere AccessAccess your iRealtor account

information, membership

status & listing anytime,

anywhere

Autosave FunctioniRealtor will automatically

save your progress every now

and then when you add a

listing

Increase Productivity

Page 3: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

5 6

Easy Photo ManagementPreview, select, set as default

and bulk upload pictures

from your phone to iRealtor

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Publish to PrintFeature your listings on the

various print channels.

Easy Photo EditingQuickly crop your photos

before uploading into your

property listings in iRealtor

No waiting for PicturesYour pictures are uploaded

while you add listing details,

preview or feature your

listings

Done

It's a complete listings management tool, perfect for your business which requires you to be

on the go. Practical, convenient & user friendly, iRealtor mobile allows you to perform almost

all the tasks you usually perform on a desktop. Best of all, you can publish your listings and

opt for print options in just 5 minutes - From your mobile phone!

Features

Page 4: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

iRealtor Mobile boasts other features that allows you to be more productive and efficient.

Other Features

Optimised Battery Usage

Optimised Data Usage

Optimised Application Multi-tasking friendly

Optimised Photo Publishing

Smooth browsingexperience

Page 5: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

The DashboardiRealtor’s dashboard allows you to navigate through the application easily, without much frills.

You’re able to come back to this screen at any time.

Manage ListingsHere, you’re able to view

all of your property listings – Online, offline,

draft and deleted.

Snap & UploadWhen you’re on the

move, the Snap & Upload function allows

you to quickly take pictures of a property

and add a listing to iProperty without the need to use a laptop

or computer.

Add ListingWhen you need to add

a listing into iProperty.com Malaysia,

tap on this button to fire up the form.

View ProfileView your iRealtor account summary, AgenTools, iAgent and other statuses.

Tapping on the home button will not cancel your work progress.

Pressing the Home Button The Dashboard Appearance Snap & Upload

The dashboard will only appear after you terminate the app or re-login.

Take pictures and upload listings all with just a press of a button.

View EnquiriesAll of your enquiries, SMS and emails directed from your listings can be found here.

Page 6: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

Manage Listings

Select AllTap on this to select all

listings in the respective folder.

Search your ListingsSearch through

hundreds of your listings with this nifty

search bar. Slide down to view search bar.

Add ListingTap to add listing.

Bottom Menu BarSwitch between screens to add or manage listings, view enquries or profile.

Icon Meanings Featured listing

With picture

Quality score

Pageviews

Your ListingsAll of your listings can be sorted out by date

posted for easy reference.

Action BarTap on your check box

and your action box will appear. You can then

opt to feature, readvertise, delete or

take your listing offline.

Scroll through all of your listings and perform actions like feature, advertise, delete, add listing,

edit listing, take your listings offline and much more. Plus, you're able to immediately track the

things that matters most to you like photo availability, quality score and number of pageviews.

Page 7: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

View EnquiriesAll your iRealtor enquiries are now available on your iPhone – Better yet, whenever you

receive enquiries from your property listings, you’ll receive a push notification similar to

receiving an SMS.

Your EnquiriesAll your enquiries fromiRealtor are separated

sms or email.

Filter MessagesTap this button to filter

all your messages by

date.

Action BarYou can mark your

messages as unread or

archive them.

Icon Meanings Email enquiry

SMS enquiry

Your MessageTap to view the entire

message.

Message FolderTap to navigate

between new and

archived enquiry

folders.

Email Reply SMS Reply Tap to Call

Quick Shortcuts

Page 8: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

View ProfileHere, you’re able to view your membership status, account information, contact us

and also Facebook posting limit.

Contact UsTap this button to filter all your messages by date.

Watermark SettingsTap here to edit your

watermark settings.

FacebookPosting Limit

Tap to view yourfacebook posting limit.

Your AccountTap to view your iRealtor membership and contact info.

iRealtor Membership Status

Page 9: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

What is iProperty’s iRealtor iPhone application?

It’s a mobile realtor tool developed for the iPhone to make it more convenient and easy for you

as a Property Agent to manage your listings while you’re on the go.

How do I get the iRealtor iPhone application?

You can get the iRealtor app directly from the iPhone’s “App Store”, just search for and then

“iRealtor”.

The “App Store” tells me that my phone is not compatible with this application. What do I do?

This is most probably because your iPhone isn’t updated to the latest software. In order to do

that, you’ll need to update your phone to the latest iPhone software. Please visit your phone

provider to find out how to update to the latest software.

Should you encounter any problems, feel free to contact us at +603-2264 6888 or email

Do I need to register as an iProperty member in order to use this application?

In order to use iRealtor mobile, you’ll need to register yourself for an iRealtor account. Click here

to go to the registration page.

I can’t log into my account. What should I do?

You may need to check your activation and registration status if you have an iRealtor account.

Please call us at +603-2264 6888 or email [email protected] for more information.

Also, you may want to check your iPhone’s data (3G or WiFi) connection to see if you’re

connected to the Internet. To check, simply open “Safari” on your iPhone and visit

http://www.google.com. If you can load the web page, that means you’re connected.

What do I do when the application suddenly close when I am halfway navigating through it?

This usually happens when your phone opens up too many applications or when the iRealtor

application is having some issues. Please launch the application again.

What features does this application have?

There are many comprehensive features in the iRealtor app for the iPhone. Please refer to the

“Features” page to find out more.

What is the difference between a regular iProperty.com Malaysia member account and an

iProperty.com Malaysia Agent account?

The iProperty Agent account is solely for the ownership of a Registered Real Estate Negotiator /

Agent / Agency. Click here for the registration page.

If you’re not a Real Estate Negotiator, you can register for your free iProperty.com member

account here.

Frequently Asked Questions (FAQ)

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[email protected]

Page 10: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

Does the iRealtor iPhone application include advertisements?

At this moment, we’re not displaying any advertisements on iRealtor app for the iPhone.

In the future, we may be sending you messages and announcements that we have so that

you can be updated on what’s going on in iProperty.com Malaysia.

What devices will the iRealtor app for the iPhone work on?

It’ll only work for the iPhone. You cannot use this application if you have an Android phone,

Sony Ericsson, Nokia, HTC or any other brands that do not support the iOS platform.

Does the iRealtor iPhone application consume any data on my iPhone?

Yes. It’s highly advisable that you sign up for a data plan with your network provider (all

Malaysian network providers like Maxis, Digi, Celcom, uMobile, etc. have a data plan ready).

If you do not have any data plan but would still like to use this application, please ensure your

WiFi is turned on to use and turn off your “Cellular Data” option on your iPhone to avoid

getting charged unnecessarily for data usage.

How do I start using the iRealtor iPhone application?

All you need to do is contact our Customer Service at +603-2264 6888 or email

[email protected] to register your interest and activation.

How do I add a new listing from this application?

You can tap on the “Snap & Upload” button or “Add Listing” button at the Home Screen and

the “Add Listing” button at the bottom menu bar.

How do I edit listings from this application?

You will need to go into the “Manage Listing” screen before you can do that. Once you’re there,

tap anywhere on the listing in order to go to the “Edit Page”.

How do I manage my listings from the application?

You can tap on the “Manage Listings” button on the Home Screen or tap “Manage” at the

bottom menu bar. You can also visit the “Manage Listings” help screen for self-help navigation.

What is the difference between Snap & Upload and Add Listings?

Snap and Upload allows you to take and preview photos before uploading them up to your

listing. The “Add Listing” feature allows you to do the opposite first.

How do I view my account information?

You can tap on “View Profile” at the Home Screen or “Profile” at the bottom menu bar.

How do I change my Facebook posting limit from the application?

At this moment, you are unable to do so. In order to change your Facebook posting limit,

please use your laptop or computer to log into iRealtor to change.

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Page 11: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

How do I contact iProperty from the application?

You can go to “Profile” from the bottom menu bar or “View Profile” from the Home Screen, then

tap on the top right button to fire up the “Contact Us” page.

How do I upload pictures to my listing from this application?

If you use “Snap & Upload”, your camera will automatically open up so that you can take photos

immediately. If you use “Add Listing”, you need to tap on the camera button at the top left corner

of the screen.

How do I view and answer my enquiries from this application?

You can tap on “View Enquiries” from the Home Screen or “Enquiries” from the bottom menu

bar to access all of your iRealtor enquiries.

How do I filter my enquiries by date or type (SMS / Email)?

You will can see a “Mobile Phone” and a “Snail Mail” icon at the right side of each enquiry line.

Mobile phone represents SMS enquiries and Snail Mail represents Email enquiries.

In order to filter your messages by date, you can tap on the top right corner button (filter icon).

How do I feature my listings from this application?

In order to feature your listings, you must first select the listings that you want to feature from

the “Manage Listings” screen. Tap on the little round boxes on the left panel of each listing to

select.

Once you’ve done that, a bottom menu screen will appear with options for you to choose. Tap

on “Feature” and select the feature listing options.

How do I re-advertise my listings from this application?

In order to re-advertise your listings, you must first select the listings that you want to

re-advertise from the “Manage Listings” screen. Tap on the little round boxes on the left panel of

each listing to select.

Once you’ve done that, a bottom menu screen will appear with options for you to choose. Tap

on “Readvertise” and select the feature listing options.

How do I make my listings go offline?

In order to make your listings go offline, you must first select the listings from the “Manage

Listings” screen. Tap on the little round boxes on the left panel of each listing to select.

Once you’ve done that, a bottom menu screen will appear with options for you to choose. Tap

on “Make Offline” and select the feature listing options.

How do I resume my work if my phone gets distracted by receiving calls or SMSes?

Simply double tap on your iPhone’s “Home Button” and tap on iRealtor. You should be back at

where you previously stopped without any data loss.

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Page 12: The Complete iRealtor Mobile Guide · You may need to check your activation and registration status if you have an iRealtor account. Please call us at +603-2264 6888 or email cs@iproperty.com

How do I refresh my listings, content or enquiries?

In order to check the latest listing changes, enquiries or account information, you can pull

down the screen to refresh the page.

Can I select multiple listings to perform an action?

In order to select Multiple Listings under “Manage”, tap on the (icon) button on the far left

corner of the screen. Also, you can check selected listings by using the checkbox on the left

corner of each listing listed.

Can I filter my enquiries by email or SMS?

With iRealtor Mobile, you’re able to check the difference between an SMS and email enquiry

by checking out the (email icon) email icon and (SMS icon) SMS icon.

Can I filter my enquiries by date?

You’re able to filter your enquiries by either 7, 14, or 30 days. There are also two folders for

you to filter with – New and archived messages.

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Contact iProperty

For more information, +603 22646888

or email [email protected]